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Safeguard Self Storage - Crown Heights

1206 E NY Ave, Brooklyn, NY 11212

Office Hours
MON - FRI9am - 7pm SAT8:30am - 5:30pm SUN10am - 5pm
Google Reviews
rating 4.6
Write a Review

Tracey Baytops

4 years ago
rating 5.0
The staff was and is phenomenal! Everyone was very, very professional, knowledgeable, kind, patient and caring!! I love how bright and clean the facility is! I love how you are given options in case a financial problem arises. I love how your payment reminder is sent to you well in advance and payment can be and is received in advance! I am not only extremely impressed with Safeguard Storage, I HIGHLY RECOMMEND IT TO FAMILY AND FRIENDS!!!!

Bobby Crowder

4 years ago
rating 5.0
Service was great. Location and convenience is ideal for me. Safety and Security is modern and I highly recommend it.

Joseph Bell

3 years ago
rating 5.0
Customer service is good and facility is always clean

Merlyn Pompey

3 years ago
rating 5.0
The staff was very friendly and helpful..moving in and moving out was very easy and hassle free...will recommend to any one

LaShawn Flores

3 years ago
rating 5.0
Very helpful, professional and caring.Customer service is excellent. I love this place.

Heidi Lahart

4 years ago
rating 5.0
The facility is great, and the manager Kendra is amazing. She was super helpful in finding me the right storage space for my needs. I needed a bigger space than I had originally reserved, and within minutes, she upgraded my storage. I would highly recommend Safeguard. It is very close to Park Slope (where i was moving from) and it is safe, well lit, and secure

Victoria Richard

4 years ago
rating 5.0
Great service! Never had any problems staff are quite pleasant and helpful! I will definitely use them again!

Rena Machado

3 years ago
rating 5.0
My exprience with Safe Gaurd storage has been good thus far.

Rocio Maryott

2 years ago
rating 5.0
Great solution for storage needs! Great service, affordable rates, will use again if needed!

melissa Scott

2 years ago
rating 5.0
Staff is great! Facility is clean. Competitive prices compared to other facilities in the neighborhood.

Amanda Sylvester

2 years ago
rating 5.0
Friendly and knowledgeable Staff.Two thumbs up to Ms D Williams

Seanell Moore

2 years ago
rating 5.0
Very Clean Facility. Jacintha was very patient with me and helped chose the right storage to fit my needs. I will recommend this location to my friends and family.

Roseann Willoughby

2 years ago
rating 5.0
Very helpful and friendly staff.. I would recommend anyone to store here...

Tanisha H

2 years ago
rating 5.0
Jacintha was so helpful! All around Great experience! Would definitely recommend this location to others.

Yvonne Holloway

2 years ago
rating 5.0
Joseph was very helpful and handy cause lord lol I needed help with almost everything there especially my codes but overall hes very good

Bryanna Clarkr

2 years ago
rating 5.0
High end seecurity

Chase Bank

2 years ago
rating 5.0
Polite staff. Very knowledgeable. Will definitely recommend to family and friends

Jen Delgado

1 year ago
rating 5.0
Eric was very helpful and very friendly! Very clean facility and affordable rate too. I would highly recommend Safeguard to my family and friends.

Kathie Lopez-Nieves

1 year ago
rating 5.0
The guy at the front desk, Eric, was very respectful and helpful. Helped me find the best storage that fitted my needs. Thank you for your help and time.

Jazmin Martinez

1 year ago
rating 5.0
Costumer service was very polite and helpful, facility is clean. I had a great experience in this faciility.

Melody Rivera

1 year ago
rating 5.0
I was very pleased with the service given at Safeguard. Mr. Eric Dunn was pleasant and provided exceptional customer service.

Puti Nieves

1 year ago
rating 5.0
My wife and I was able to get every question answered and get help with our budget. Thanks to the white boy Eric I believe his name was. He was down to earth and wanted to make sure we was able to afford what we was looking for.

Annette White

1 year ago
rating 5.0
I have a unit here for years,the new manager is very helpful. My unit was up for auction and he helped me in every way possible to prevent from losing my items big thumbs up to Eric!!! Keep it up and you'll have very loyal customers

Breona Tyler

1 year ago
rating 5.0
First let me say I arrived at the location 15 mins before they closed and was greeted by the sassy Joseph. Jospeh was so fun and full of life and straight to the point. Even though the location was about to close Joseph took his time to show me around show me two different units and even helped me pick the best one for me. Joseph also helped me take some things to my unit. I had an amazing experience and I will definitely recommend this place to others. Great customer service Jospeh. Also the place is very clean and well secured.

Priscilla Glover

1 year ago
rating 5.0
I rented in 2008 and i am still renting here. These people are amazing. very courteous, affordable and caring. Helped me a alot. easy access to the elevators loading dock. Heated facility and AC when its the summer. i will continue to rent here

Edith Newton

1 year ago
rating 5.0
I've been a customer since 2008 . I love the customer service. Met the new manager Eric in july of 2018 he is a beautiful person and has great customer service. Customer service is one of the main reasons why I stay with safeguard. If you need a storage come here and see Eric

David Adams

1 year ago
rating 5.0
The assistant manager was very professional and went above and beyond to get me into a rental, in that the one I reserved wasnt ready he provided a suitable replacement on the first floor. He thoroughly explained the companys policies and procedures ina easy to understand manner, and more importantly he kept up continuous conversation which made me trust his judgement of my needs even more. All in all he made the process an easy non-stressful experience and I would strongly recommend this business and more specifically if you can when the assistant manager is there, he will steer you in the right direction.

kiara cintron

1 year ago
rating 5.0
I reserved a unit and met with the manager, I ended up not renting because I found space in my home to put the additional things I was going to put in storage. But the experience I had with the manager was very pleasant. I will keep this place in mind if I need a storage in the future. Thank you for the great customer service

fatoumata bah

1 year ago
rating 5.0
Customer service is good, price is reasonable. New management is better than the last. Really appreciate the courtesy he provides

Edith Newton

1 year ago
rating 5.0
I've been a customer since 2008 . I love the customer service. Met the new manager Eric in july of 2018 he is a beautiful person and has great customer service. Customer service is one of the main reasons why I stay with safeguard. If you need a storage come here and see Eric

Samantha Danjou

1 year ago
rating 5.0
Eric was simply amazing. He was very patient and gave me all the details I needed to successfully rent a unit. Hes very friendly and funny. Cool guy.

Rhonda Hall

1 year ago
rating 5.0
Daina Has the best customer service at safeguard. I sit and watch how she talk with customers especially the rude ones. Her professionalism had me Asking howling shes been working here. Surprisingly 3 months ..Shes patient and kind. You guys should keep her!

Margaret Layne

1 year ago
rating 5.0
Excellent customer service at this location on East New York/Ralph. From my first call to completion of business I felt as though my needs were being addressed. It has been a wonderful and refreshing interaction. 10/10. Continue the good work......hope it doesn't change! Be transparent always, no surprise add ons in costing to throw customers off. We have enough to deal with with our inadequate storage in our apartments.

Virginia Gonzalez

11 months ago
rating 5.0
Great quite and very clean place to keep your stuff safe and the main great things about it it's affordable easy to come in and out including they are friendly and helpful.

dee dee

10 months ago
rating 5.0
As a customer here I would like to say that the customer service from the manager Eric and assistant manager Daina is amazing. The price is amazing and since I left the competition (across the street) I have nothing but awesome things to say. When renting with the competitor the price was nearly double. Thank you Eric and safeguard for really caring about your customers

Kerry Smith

10 months ago
rating 5.0
Great service, feel safe during open hours and Eric is very professional, accommodating and very welcoming to the facility, thanks Eric.

Ann Bartholomew

10 months ago
rating 5.0
Safeguard is a real place of business. i have mer a few reps from the beginning to the end. Big up to my girl Daina for always being kool under pressure. Your pleasantries are really need at this location and girl i know its hard so keep rising above every situation. You deserve 10 stars etc.... Thank you for your time always.

J.d. Harper

10 months ago
rating 5.0
Best all around storage prices and customer services. Deandre is the best in East! (That's East New York and The East Coast.)

Ann Bartholomew

10 months ago
rating 5.0
Safeguard is a real place of business. i have mer a few reps from the beginning to the end. Big up to my girl Daina for always being kool under pressure. Your pleasantries are really need at this location and girl i know its hard so keep rising above every situation. You deserve 10 stars etc.... Thank you for your time always.

Virginia Gonzalez

11 months ago
rating 5.0
Great quite and very clean place to keep your stuff safe and the main great things about it it's affordable easy to come in and out including they are friendly and helpful.

Yvonne Monroe

9 months ago
rating 5.0
I rented a space here but previously moved out. The AM Diana made a mistake when moving me out but when I spoke to the Manager Eric he was able to fix the mistake and fully reimburse the money that was charged. This place is very clean and the price is decent. If you need a storage that is honest, clean and affordable I would recommend here!!!!! Thank you Eric for your help.

Sharon Stewart

9 months ago
rating 5.0
I have been renting since 2008. I have nothing but great things to say. Only thing I do not like is the new lady working there is very rude. I believe her name is Diana. The manager Eric and the older assistant Joseph are great and will help you with anything. Thank you

Anthonia Olagunju

9 months ago
rating 5.0
Just bought some merchandise. 3 wardrobes, 4 file boxes and a tape, very affordable and the manager Eric was nice enough to help me with the merchandise to my car. Thank you Eric you are amazing

Eva Johnny

8 months ago
rating 5.0
Customer service exceptional. Clean. Easy access. Convenient location. Affordable. Will recommend

Jean Morton

9 months ago
rating 5.0
Been storing here since 2017. The manager Eric is a great guy and helps me when ever I need it. Big thumbs up to eric and safeguard

Viola Lee

8 months ago
rating 5.0
Arrived at the storage inquiring about storage for a friend. Met by a friendly face by the name of Eric. Reserved a unit and will come back and rent today or tomorrow. He was very professional and very informative about the space. Clean facility, saw his co worker cleaning as we saw the unit and was greeted kindly by her as well. In the future I will recommend and if I need storage I will definitely come here.

lori felton

8 months ago
rating 5.0
Daina Taylor did my rental and she was awesome she explained everything to me which made the whole process easy. I was in and out with no problems. She did a great job and was very professional. I would recommend Safeguard Self Storage to everyone.

Marie Ange Charles

6 months ago
rating 5.0
Just rented a room with the manager, he was very pleasant and professional. Glad I did not rent with cubesmart across the street as the workers there were very rude. This place has better prices, cleaner and better customer service. Wouldve given 10 stars if I could

kelly dumerville

6 months ago
rating 5.0
A big thanks to Daina for understanding. I have been going through a difficult time trying relocate. I appreciate her effort calling me multiple times until I made the decision to rent. Initially I was suppose to rent yesterday but it was going to be too late so I called and told her and she stated shed wait after 4:30 pm. However I had to cancel again. I arrive this morning and she was still very kind . I appreciate her effort also working out the pricing. Thank you Daina for making me feel comfortable.

Marlena Young

5 months ago
rating 5.0
Ive been renting here since 2017. I am currently suffering from memory lost and every time I come to the office or call and speak with The manager Eric he always treats me with kindness and is very understanding with me. His tone of voice is very calming and he makes sure I am aware of everything no matter how many times I ask. Eric is an amazing young man and I am greatful that he is a part of my life. God bless Eric and I wish him nothing but the best. I want to thank Eric for making this part of my life less stressful due to my situation.

Racquel Allwood

5 months ago
rating 5.0
Daina is very great at customer service. She was very helpful and explained in detail about the establishment while I was shopping around for a storage unit. She did such a great job in explaining I immediately stopped my shopping around and decided to use safeguard self storage. Excellent employee we need more workers like her!!!

shariz alamin

5 months ago
rating 5.0
Went there in the morning set up an account welcoming inviting energy. Very clean space. Had no problems answered all my questions.

Raphael Walsh

3 months ago
rating 5.0
The young lady dainA was very polite even though she had to multitask with multiple people at once.

Rotem Sivan

1 week ago
rating 5.0
It is very rare to meet someone so caring, loving and supportive as Kendra. Getting a storage unit is often times a disaster from A to Z. I was fortunate enough to do that a few times in Manhattan and Brooklyn. But this place is different. It's clean, well-lit and well-organized. Even my fiance liked it. She was a little stressed during the moving but upon striking a conversation with Kendra all fears soon faded out. Can't wait to store my stuff there for a few months.

Janice Daniel

2 weeks ago
rating 5.0
Very nice and clean. Beautiful place to store. Thanks daina

Raynor Skyers

9 months ago
rating 4.0
Service is amazing, only problem is the bill is due on the first of every month so it hurts me and causes me to get a late fee. Other than that I would've given 5 stars. The manager eric is always courteous and helps to the beat of his ability

LUZ MENDEZ

3 years ago
rating 3.0
No comments

Julian Niles

5 years ago
rating 2.0
If you value your possesions do not fall behind with payments they will sell all of your property, they wont even work with you.

Nancy Jordan

4 years ago
rating 2.0
Customer service is so so, daytime staff much better than evening staff. Rates a bit over than it could be.
See all Reviews
  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Online Bill Pay
  • Truck Rental