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Rent Online

Safeguard Self Storage - Brooklyn

2941 Atlantic Ave, Brooklyn, NY 11207

Office Hours
MON - FRI9am - 7pm SAT8:30am - 5:30pm SUN10am - 5pm
Google Reviews
rating 4.0
Write a Review

Peggy Spencer

3 years ago
rating 5.0
The staff is very courteous on the phone and in person. I have been with this establishment over five years and never had a problem that wasn't solved immediately. I would recommend anyone to them.I give them a high five.

Tracy Hamilton

3 years ago
rating 5.0
Always a.pleasure walking imto.this facility. I feel like family

Shaq Williams

3 years ago
rating 5.0
They was really nice to me they were never rude I was late on my payments and they call the mess out of me so that everything will be ok I really like them

Lisa Black

4 years ago
rating 5.0
Hi, I was very pleased with the customer service that I received from Haresh Serram at the facility. He was very kind and professional. I also appreciate the rules that govern the facility. Lisa

Michael Reyes

3 years ago
rating 5.0
Only thing this place needs is better parking other than that great

jesenia roopchan

4 years ago
rating 5.0
My mother and I went to this safeguard the other day and every time we go we are treated very nicely. The gentleman that is there is very welcoming, was able to answer all my questions, just overall great customer service. I would deff recommend!!

Traivs Pope

3 years ago
rating 5.0
They help you find what you need and rental not high

Tomisha Moore

3 years ago
rating 5.0
While we were waiting for our apartment, this place was a godsend. The staff was nice. And your belongs are safe here.

Trecy Flow

3 years ago
rating 5.0
I would recommend this storage company to anyone. Great employees. There was one special employee I forgot her name but she was great. Am a very satisfied customer. Thanks guy DFlowers.

Mack Martinez

2 years ago
rating 5.0
Cool safe and cheap place to keep your stuff

Irma Sanchez

2 years ago
rating 5.0
Extremely awesome I'd apply with them again one day

Wendell Martinez

2 years ago
rating 5.0
I was very satisfied with the experience. The facility was very clean, secure and interaction with each member of staff was very courteous and professional.

XxNarukoagexX Xxnarukoagexx

1 year ago
rating 5.0
Been a customer since they first opened

Gabriela Leiva

1 year ago
rating 5.0
Keston Benn was very professional and very sweet. I left with a full understanding of my contract. He explained everything so well and I feel confident about having a unit here it feels very safe.

Jordan Howlett

1 year ago
rating 5.0
Very clean, easy access

NORMA GONZALEZ

1 year ago
rating 5.0
Very friendly and informative clean place

Isaac Sanchez

1 year ago
rating 5.0
Good storage location

Hermine Hardaway

7 months ago
rating 5.0
I left with a full understanding of my contract. He explained everything so well and I feel confident about having a unit here it feels very safe.

Nestor Ledesma

5 months ago
rating 5.0
Reasonable price. Easy access for pickup & dropoff. Street parking available

Alrick Grant

1 year ago
rating 4.0
Just wished they had longer hours

Doug C

3 years ago
rating 3.0
Expensive . culd be cleaner and better maintained.

Scott Irving

2 years ago
rating 3.0
The facility is kept clean, has reasonable access hours, good pricing and a large variety of storage area sizes. The elevator and floors look relatively secure and safe from flooding. However the loading docks are pretty tough to use. One area requires hauling everything up a set of stairs, the other is a true dock but extremely narrow. We got a 17' Uhaul truck in there but it was a challenge. Note that the dock is meant for a standard truck, Uhauls low trucks means you will be lifting most everything from the truck to the dock. The booking system needs some improvements, the first space still had someone else's stuff in it. Fortunately there was a second one of the proper size available. The lease signing process takes forever, they really need to streamline this. There was a lot of duplication.

Jessica Leonard

1 year ago
rating 3.0
Safeguard includes free us of truck and driver on the day you move into storage. However, when I tried scheduling an appointment for the truck they were extremely undependable. Safeguard submitted a request to the truck company, called them, and emailed them but never heard back. In the end I had to rent my own truck and driver. This cost me more than expected. I bought into the storage unit with the understanding that I would have this service but ended up paying for my own truck. Safeguard did not deliver 100%.

Robert Nappi

1 year ago
rating 3.0
Would be great if they didnt raise the rent every couple of months for no reason. I could see if the place was getting renovated or something like that but nothing changes. Just more money for the same old unit. That's why I'm moving out.

Francesca Fussell

4 months ago
rating 3.0
My family keep their storage their. Clean,

Lynda Balbo

3 years ago
rating 2.0
Nice units

Nathaniel Boone,jr

3 years ago
rating 2.0
Always increase the rent every year

LaShawn Henry

2 years ago
rating 2.0
I've had other storage units from other companies. The hours for this location make it hard to visit. Since it closes early, it get very crowded on the weekend. There's only 1 elevator which is absolutely HORRIBLE. We waited over an hour just to get to our floor. There's only 1 person in the office; I had to wait over an hour to have my unit opened since she was on the floor. There were no carts. Another worker gave away the unit I had on hold even though I had a few more days left on the hold. If the price wasn't reasonable, I'm not sure if I would rent here.

lawrence west

1 year ago
rating 2.0
Parking is messed up now rates seems to go up 1 every year and tou only get 30 day notice smh

Gentle Soul

3 years ago
rating 1.0
These other reviews are fake. The customer service is below average. That General manager, Craig is very nasty. Because of him I got my stuff out of there. As for the late fee refund, they do not give you the late fee back. They blame the customer for not paying the bill. Regardless if there was an error with the automatic payment messed up. The neighborhood is very shady and they is no place to park and unload.

Angus Fischer

2 years ago
rating 1.0
This place sucks, they say the have A building with climate control but it never works. No one is ever able to help you when you need it. I got locked in 2 times and the staff didn't seam to care. This Location around closing is real pushy and tries to rush everyone out. Closing the doors early and even opening late.

Gaelle Desir

1 year ago
rating 1.0
This is the WORST place to ever get a storage unit from the lady not only was rude talking to me on the phone but when I asked for a refund she refused to take my calls afterwards. Told me she would send it over ... but I havent received an email confirming my refund nothing like that. I have NEVER experienced something like this before its unacceptable you are running a business and you are obligated to treat customers with respect if you value this business and the customers. If there was an option for something worst than one star I wouldve chose that because its just unbelievable. I called five times after I spoke to her on the phone and she just lets my calls go to voicemail thats just ridiculous is this a business that youre running? Cause it doesnt seem like it.

James Hill

4 months ago
rating 1.0
Had a problem I gave a friend of mine security lock that I got off my job from the head of security went to the storage somebody switch to lock they had to cut it and and replaced it with anotherdial the key that we have couldn't open up the lock and have to pay $25 online to get into the storage problem

Michael DiSanto

2 weeks ago
rating 1.0
My items got really dirty after just a few months at this facility with many items caked in a layer of dirt and debris. Could be the result of construction they did without informing any of the tenants. The units are also poorly lit making it really difficult to locate items. Additionally, they only have one cart for the entire facility so if someone is already using the cart you are screwed. The people who work there are very nice but not happy with the owners and their lack of any communication or caring about their customer's belongings. Would not recommend for long term storage.
See all Reviews
rating 1.5
3 Reviews
Write a Review

Rashawn M.

2 months ago
rating 2.0
Uhhh... Is this place suppose to grant me access for 24hrs? Because my things are stuck... Between the loading Bay door and the entry door... I enter my...

Rose B.

4 months ago
rating 1.0
Half the workers hate their jobs and are nasty, there were rat droppings in our unit, they placed rat poison in our unit without permission or notice, when...

Di Z.

4 years ago
rating 1.0
This is an INCREDIBLY shady business. Their excuse for all their unethical business practices is "It's in your lease contract." Yes, the good old fine print...
See all Reviews
  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Online Bill Pay