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Safeguard Self Storage - Bronx

4301 Bronx Blvd, Bronx, NY, 10466

Office Hours Now Open
  • MON - FRI9am - 7pm
  • SAT8:30am - 5:30pm
  • SUN10am - 5pm

Storage Customer Reviews

Berenice Olmedo

11 months ago
Melanie's was very helpful from the minute we walked in. She immediately gave us her name and started looking up our reservation. She let us know the difference between the storage rooms, including pricing, and which one had a closer loading dock. Once she showed us the rooms and we decided the best one, she placed the locks and started the paperwork. She explained all the fees I would pay, the insurance and what it covers, and set us up with autopay. I will definitely will be recommending this facility to my friends.

Wendy Cuevas Landrau

11 months ago
My first time renting and the process was easy. Staff were Friendly and helpful. Jose and all the employees welcomed us with a friendly smile. The place is nice and clean.

Anisha Cardona

1 year ago
The facility was very clean and well kept. The staff was very helpfull and friendly. A special thanks to Jose the team member who helped me rent our unit. He was very knowledgeable and courteous.

Jasmine Gomez

1 year ago
Great customer service from both Jose and Ashley. Facility is well maintained. I would definitely recommend Safeguard and the Wakefield location for your storing needs.

Tangie Johnson

1 year ago
Great service and great prices. Jose was more than helpful and would definitely recommend to anyone.

Rose Reyes

1 year ago
Nakia at the branch office was informative, thorough and made the enrollment set up fast and with ease. I would definitely refer anyone to see her for assistance. Rose Bronx, NY

Carlos Vasquez

9 months ago
Miss Qiana Flynn was very helpful in the information and her presentation of the storage facility. Helping me view the spaces and the options that Safeguard Self Storage offer as well as other information and answering all the questions I may have had to insure my first time experience was a great one with this company... If you are in the Wakefield area of The Bronx and need A+ customer service for a storage space of any kind or size I would suggest you visit Safeguard Self Storage and ask for Miss Qiana Flynn...

Frantz Bonneau

1 year ago
This is my first experience of using a storage facility, but it turned out to be a great one. I did some research and felt that Safeguard would be worth trying. I am glad I made that decision because the staff was very attentive, helpful, and patient with me. They took their time explaining things, and even gave me a discount. I don't know what other people have experienced at different storage facilities, but I think this is a very good one and I would recommend them to others. I hope this information is helpful to other people looking to rent storage space.

jesus Vega

10 months ago
This place is the best.the staff menber are very profecional.i recomend thi place to every body

Daisha Barnwell

10 months ago
Ashley & David from the Bronx Blvd location really saved me a lot of time today! Excellent customer service

Edward Jimmy Maldonado

1 year ago
Jose was very helpful with everything I would definitely recommend friends to this safeguard this facility is very clean and organized job well done guys. @jimmyfromdabx

sheronmickiefitnfine

1 year ago
When I arrived from Greensboro, NC, I had the opportunity to meet Ms. Stacey Ann who offered the best space for me. The customer service was so genuine and I am so appreciative. We purchased a 10x10 for four months and it was easy breezy and beautiful. If I ever need a storage space I would always go back to Safeguard Self Storage.

hector sanabria

1 year ago
Ashley and Melanie are great, they helped with my storage needs when I was in a real bind. Amazing service.

Airza Ortiz

1 year ago
Ms. Stacy and the staff was very helpful and we was very happy when we left without no problem.

Jose Cordova

1 year ago
Nakia is great!! She went above and beyond helping me find the unit that fit my needs! The facility is also very clean and secure, which gives me peace of mind that my items are in good hands!

heavenly Harley

1 year ago
I only went to get a estimate for a storage unit and I came back and rented from them. The young lady was so truthful and polite. She showed me so much patience and understanding. She was very knowledgeable of the place and we felt it was very secure..

Michelle Rodriguez

1 year ago
Qiana was very sweet and helpful. Safeguard Self Storage was the best price and most secure storage facility we found. I highly recommend them.

Caroline Mickens

1 year ago
My experience with Safeguard Self Storage was very pleasant the staff there was very informative and friendly. I definitely would refer friends/family there.

Daniel Law

8 months ago
Service was excellent! Qiana was very professional & helpful, keep up the good work guys!

blerta mumxhiu

8 months ago
I give Safeguard self storage 5 stars Melanie and Ashley were a great help and did it all with a smile. I will definitely recommend this storage to family and friends!!

Robin Lesane

8 months ago
I had a great experience with finding storage at Safeguard. Melanie was very professional and helpfull in assisting me.

Yvette Miranda

7 months ago
Very warm and welcoming. Extremely professional. The entire location is clean from top to bottom. David made us smile and we were sold

avis hector

7 months ago
AWESOME! Customer service was very good. The place is clean and very secure. Melani at the Bronx Blvd location helped me with everything I needed, she gave suggestions and answered all my questions. Melani made it easy and remained professional as I tried to find the best storage unit for my belongings. Thanks again Melani!!

Heriberto Cintron

7 months ago
I like to thank the well staff very knowledgeable and especially thanks to Melanie for her assistance very friendly very professional well staffed well kept facility thank you for your services

David Fernandez

5 months ago
I had a really good experience renting a unit from Safeguard today very knowledgeable staff.

K Maria

5 months ago
My first time experience with safe guard storage was great. Qiana is just special. Very professional, very personable, and a great sales person. She is really a great representative for any company and I hope Safeguard is grateful they gave her. She truly sold me on the storage. And the experience with her is what made me not price shop and go to a cheaper storage, as I was going to go to another storage a few minutes after getting there. She truly explains/ sells the storage and their product well, and gives you space to make an informed decision. I highly recommend safeguard. But more importantly I recommend Qiana for giving me a pleasant experience on Safeguard's behalf. FYI I've used many storages...this storage and experience was different (safer, high tech, professional). I highly recommend it.

Michelle Lisath

6 months ago
Ashley was most helpful and made my moving experience seemless and smooth! I highly recommend Safeguard storage!! Thanks again Ashley

Tamika Smith

6 months ago
Melanie was great! Super friendly and very knowledgeable. I would definitely go back!

Deval Mowatt

4 months ago
Qiana and Mary Anna the 2 ladies at the desk was real respectful and welcoming and they did a good job explaining the process to me

Carmen Torres

4 months ago
This is one of the best storage and the employee are really great this is my second time renting a unit from them they treat you like family great customer service really love it and recommend it

diana lopez

3 months ago
Very professional and courteous service. The paperwork process was well explained and went smoothly. Specials advertised were all applied. So far I'm impressed with the staff and the unit is perfect for my needs.

Jaclyn B

3 months ago
Qiana from Safeguard Storage provided amazing customer service, From the moment I walked in the door she was professional, courtesy and knowledgeable about the storage procedure. She was faced with many customers at one time and handled every customer in a timely and professional manner, making sure every customers issues were addressed and satisfied. She walked me through the entire process and answered every questions I may have had and gave me information to enable me to choose Safeguard Storage with confidence. People like Qiana make choosing a company easy.

myny Now

2 months ago
I currently have a storage unit at this location. I had my unit here for a couple of years due to me living in Fl. The customer service reps that work at this location have displayed ok attitudes throughout the years. Nothing stellar, However recently i have been a victim of the recent hurricane disaster hurricane Irma. Our city is slowly trying to get back to regular operations but its a work in progress. This one agent at safeguard storage by the name of Maryanna has really surpassed the stellar customer service. I explained my issue to her but the first thing she did was expressing her empathy and most importantly she listened. Thts VERY unusual when dealing with matters in customer service. She gave me her word tht she will try to find the best resolution for me and contact me within the same day. Guess what? She did. She offered me words of encouragement expressed her empathy but most importantly she found a great resolution for my issue. Maryanna is stellar I give her 10 stars if i can give anythg higher I would. I thank you for being so professional and so caring you have No idea how much u have helped me. I also think there regional mgr as well. I have had horrible cs experience at another storage place but safeguard at thz Bronx location definitely made up for the past. I hope someone in a higher position like vp or CEO see thz comment because I dnt ever do thz but I just wanted everyone to know how awesome your employee maryanna at the Bronx location is. She is a TRUE BLESSING. She needs a raise or needs to be in a higher position to show others how to treat their customers.

Orsula Ajeng

1 month ago
I was there this Wednesday to take my stuff to the cubicle and I arrived almost towards closing time because the moving guy came very late. Even though I was told that the facility closes at 6,50pm, Mary was kind enough to let me take all my stuff to my storage cubicle way past closing time. The moving guy just dumped my stuff and was asking his payment without even helping me to take my stuff to the storage. Mary saw how desperate I was and was so kind. As I told her, she was my angel that day. Her patience and helpfulness is something I lack words to express. Thank you Mary .

Isabel Gonzalez

1 year ago
I found the process simple. Qiana was the associate who helped me. She is personable and answered all of my questions. I had an issue with my access fob but it was handled quickly. I recommend Safequard; it's clean and secure, and isn't that what we're looking for?

lenecia blackwood

1 year ago
The staff was very helpful and supportive. I had the help of Stacy she was courteous and friendly and walked us newbies through the whole process. Thank you.

Cesar Sanchez

1 year ago
Always quick and easy to access. Self service without having to speak to anyone.

Jose Ayala Jr

5 months ago
Great starting rate that will be raised 200% within a few months. Wish they had longer operating hours for those of us that need to go there after work. Worker rush you if it is close to closing time. Some can be rude about it too. They do have a website where you can pay your bill online. In a pinch it will do.

Tara Frith

6 months ago
missed one payment and they auctioned off my belongings in the unit including my decease sons ashes. When I begged for more time to have someone come pay and/or remove his ashes bc I had to move across country due to my husband receiving orders to PCOS. I was denied this being told that only i would be allowed to come have the locks cut (my family was now stationed in CA). Long story short, 4 years later putting it on my credit report as a charge off. When my belongings cost more than the $40 storage fee that was originally due. Last i check they were pay as you go so and the sold my belongings debt (1 month fee) paid in full. So why put an negative report to the credit bureau??? exactly made no sense.
See all Reviews

Naimah K.

1 year ago
I needed storage space, and Jose assisted me. It was my first time getting storage space. He explained which unit was best for my needs. I really appreciate...
See all 9 Reviews

Storage Facility Amenities7 Amenities

  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • 24 Hour Access