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Safeguard Self Storage - Bronx

4301 Bronx Blvd, Bronx, NY 10466

Office Hours
MON - FRI9am - 7pm SAT8:30am - 5:30pm SUN10am - 5pm
Google Reviews
rating 4.6
Write a Review

Berenice Olmedo

3 years ago
rating 5.0
Melanie's was very helpful from the minute we walked in. She immediately gave us her name and started looking up our reservation. She let us know the difference between the storage rooms, including pricing, and which one had a closer loading dock. Once she showed us the rooms and we decided the best one, she placed the locks and started the paperwork. She explained all the fees I would pay, the insurance and what it covers, and set us up with autopay. I will definitely will be recommending this facility to my friends.

Wendy Cuevas Landrau

3 years ago
rating 5.0
My first time renting and the process was easy. Staff were Friendly and helpful. Jose and all the employees welcomed us with a friendly smile. The place is nice and clean.

Anisha Cardona

3 years ago
rating 5.0
The facility was very clean and well kept. The staff was very helpfull and friendly. A special thanks to Jose the team member who helped me rent our unit. He was very knowledgeable and courteous.

Jasmine Gomez

3 years ago
rating 5.0
Great customer service from both Jose and Ashley. Facility is well maintained. I would definitely recommend Safeguard and the Wakefield location for your storing needs.

Tangie Johnson

3 years ago
rating 5.0
Great service and great prices. Jose was more than helpful and would definitely recommend to anyone.

Rose Reyes

3 years ago
rating 5.0
Nakia at the branch office was informative, thorough and made the enrollment set up fast and with ease. I would definitely refer anyone to see her for assistance. Rose Bronx, NY

Carlos Vasquez

3 years ago
rating 5.0
Miss Qiana Flynn was very helpful in the information and her presentation of the storage facility. Helping me view the spaces and the options that Safeguard Self Storage offer as well as other information and answering all the questions I may have had to insure my first time experience was a great one with this company... If you are in the Wakefield area of The Bronx and need A+ customer service for a storage space of any kind or size I would suggest you visit Safeguard Self Storage and ask for Miss Qiana Flynn...

Frantz Bonneau

3 years ago
rating 5.0
This is my first experience of using a storage facility, but it turned out to be a great one. I did some research and felt that Safeguard would be worth trying. I am glad I made that decision because the staff was very attentive, helpful, and patient with me. They took their time explaining things, and even gave me a discount. I don't know what other people have experienced at different storage facilities, but I think this is a very good one and I would recommend them to others. I hope this information is helpful to other people looking to rent storage space.

jesus Vega

3 years ago
rating 5.0
This place is the best.the staff menber are very profecional.i recomend thi place to every body

Daisha Barnwell

3 years ago
rating 5.0
Ashley & David from the Bronx Blvd location really saved me a lot of time today! Excellent customer service

Edward Jimmy Maldonado

3 years ago
rating 5.0
Jose was very helpful with everything I would definitely recommend friends to this safeguard this facility is very clean and organized job well done guys. @jimmyfromdabx

sheronmickiefitnfine

4 years ago
rating 5.0
When I arrived from Greensboro, NC, I had the opportunity to meet Ms. Stacey Ann who offered the best space for me. The customer service was so genuine and I am so appreciative. We purchased a 10x10 for four months and it was easy breezy and beautiful. If I ever need a storage space I would always go back to Safeguard Self Storage.

hector sanabria

3 years ago
rating 5.0
Ashley and Melanie are great, they helped with my storage needs when I was in a real bind. Amazing service.

Airza Ortiz

4 years ago
rating 5.0
Ms. Stacy and the staff was very helpful and we was very happy when we left without no problem.

Jose Cordova

4 years ago
rating 5.0
Nakia is great!! She went above and beyond helping me find the unit that fit my needs! The facility is also very clean and secure, which gives me peace of mind that my items are in good hands!

heavenly Harley

4 years ago
rating 5.0
I only went to get a estimate for a storage unit and I came back and rented from them. The young lady was so truthful and polite. She showed me so much patience and understanding. She was very knowledgeable of the place and we felt it was very secure..

Michelle Rodriguez

4 years ago
rating 5.0
Qiana was very sweet and helpful. Safeguard Self Storage was the best price and most secure storage facility we found. I highly recommend them.

Caroline Mickens

4 years ago
rating 5.0
My experience with Safeguard Self Storage was very pleasant the staff there was very informative and friendly. I definitely would refer friends/family there.

Daniel Law

3 years ago
rating 5.0
Service was excellent! Qiana was very professional & helpful, keep up the good work guys!

blerta mumxhiu

3 years ago
rating 5.0
I give Safeguard self storage 5 stars Melanie and Ashley were a great help and did it all with a smile. I will definitely recommend this storage to family and friends!!

Robin Lesane

3 years ago
rating 5.0
I had a great experience with finding storage at Safeguard. Melanie was very professional and helpfull in assisting me.

Yvette Miranda

3 years ago
rating 5.0
Very warm and welcoming. Extremely professional. The entire location is clean from top to bottom. David made us smile and we were sold

avis hector

3 years ago
rating 5.0
AWESOME! Customer service was very good. The place is clean and very secure. Melani at the Bronx Blvd location helped me with everything I needed, she gave suggestions and answered all my questions. Melani made it easy and remained professional as I tried to find the best storage unit for my belongings. Thanks again Melani!!

Heriberto Cintron

3 years ago
rating 5.0
I like to thank the well staff very knowledgeable and especially thanks to Melanie for her assistance very friendly very professional well staffed well kept facility thank you for your services

David Fernandez

3 years ago
rating 5.0
I had a really good experience renting a unit from Safeguard today very knowledgeable staff.

K Maria

3 years ago
rating 5.0
My first time experience with safe guard storage was great. Qiana is just special. Very professional, very personable, and a great sales person. She is really a great representative for any company and I hope Safeguard is grateful they gave her. She truly sold me on the storage. And the experience with her is what made me not price shop and go to a cheaper storage, as I was going to go to another storage a few minutes after getting there. She truly explains/ sells the storage and their product well, and gives you space to make an informed decision. I highly recommend safeguard. But more importantly I recommend Qiana for giving me a pleasant experience on Safeguard's behalf. FYI I've used many storages...this storage and experience was different (safer, high tech, professional). I highly recommend it.

Michelle Lisath

3 years ago
rating 5.0
Ashley was most helpful and made my moving experience seemless and smooth! I highly recommend Safeguard storage!! Thanks again Ashley

Tamika Smith

3 years ago
rating 5.0
Melanie was great! Super friendly and very knowledgeable. I would definitely go back!

Deval Mowatt

2 years ago
rating 5.0
Qiana and Mary Anna the 2 ladies at the desk was real respectful and welcoming and they did a good job explaining the process to me

Carmen Torres

2 years ago
rating 5.0
This is one of the best storage and the employee are really great this is my second time renting a unit from them they treat you like family great customer service really love it and recommend it

diana lopez

2 years ago
rating 5.0
Very professional and courteous service. The paperwork process was well explained and went smoothly. Specials advertised were all applied. So far I'm impressed with the staff and the unit is perfect for my needs.

Jaclyn B

2 years ago
rating 5.0
Qiana from Safeguard Storage provided amazing customer service, From the moment I walked in the door she was professional, courtesy and knowledgeable about the storage procedure. She was faced with many customers at one time and handled every customer in a timely and professional manner, making sure every customers issues were addressed and satisfied. She walked me through the entire process and answered every questions I may have had and gave me information to enable me to choose Safeguard Storage with confidence. People like Qiana make choosing a company easy.

myny Now

2 years ago
rating 5.0
I currently have a storage unit at this location. I had my unit here for a couple of years due to me living in Fl. The customer service reps that work at this location have displayed ok attitudes throughout the years. Nothing stellar, However recently i have been a victim of the recent hurricane disaster hurricane Irma. Our city is slowly trying to get back to regular operations but its a work in progress. This one agent at safeguard storage by the name of Maryanna has really surpassed the stellar customer service. I explained my issue to her but the first thing she did was expressing her empathy and most importantly she listened. Thts VERY unusual when dealing with matters in customer service. She gave me her word tht she will try to find the best resolution for me and contact me within the same day. Guess what? She did. She offered me words of encouragement expressed her empathy but most importantly she found a great resolution for my issue. Maryanna is stellar I give her 10 stars if i can give anythg higher I would. I thank you for being so professional and so caring you have No idea how much u have helped me. I also think there regional mgr as well. I have had horrible cs experience at another storage place but safeguard at thz Bronx location definitely made up for the past. I hope someone in a higher position like vp or CEO see thz comment because I dnt ever do thz but I just wanted everyone to know how awesome your employee maryanna at the Bronx location is. She is a TRUE BLESSING. She needs a raise or needs to be in a higher position to show others how to treat their customers.

Orsula Ajeng

2 years ago
rating 5.0
I was there this Wednesday to take my stuff to the cubicle and I arrived almost towards closing time because the moving guy came very late. Even though I was told that the facility closes at 6,50pm, Mary was kind enough to let me take all my stuff to my storage cubicle way past closing time. The moving guy just dumped my stuff and was asking his payment without even helping me to take my stuff to the storage. Mary saw how desperate I was and was so kind. As I told her, she was my angel that day. Her patience and helpfulness is something I lack words to express. Thank you Mary .

Clyde Benny

2 years ago
rating 5.0
Staff is great with the information Jose gave me good details on the unit needed.

mari serrano

2 years ago
rating 5.0
I had a good experience Jose was very friendly and helpful. Thank you

Deborah Chaney

2 years ago
rating 5.0
The facility is very clean...the room i chose is a decent size for the money....I' m not to crazy about the location...it is in the second building up a small ramp on an end wall...long walk....

Jerry Cruz

2 years ago
rating 5.0
Jose, Levi, was great in giving me the information needed to get on board with my unit. Thank You

Cherryle Smith

2 years ago
rating 5.0
I walked into Safeguard Self Storage , and was given a warm welcome from both Levi and Eric. They listened to my request and insured me that they could help me find the best unit that would fit my needs. They explained and showed me what they had to offer and made me feel comfortable and satisfied. Thank You So Much for showing your concern and professionalism towards me needs. Levi and Eric are AWESOME!!!

quantiffa gregory

2 years ago
rating 5.0
Assistant manager Jose Peralta was very friendly & pleasant. He explained the ins & outs of the facility. I will definitely recommend my friends to safeguard self storage because of him. Thank you guys again!!

Nekiesha Grant

1 year ago
rating 5.0
Friendly n very helpful staffs. Excellent customer service. Thanks Im advance to Tanya from the Bronx location n to the tall handsome black agent who helped me moved my things from the truck

Kahlena Tuller

1 year ago
rating 5.0
I came into the Bronx blv location last week with my sister she came into rent with you guys and your location was super clean easy road access. But most importantly the young lady Tanya was exceptionally pleasant. She was happy and smiling and very knowledgeable on her job.. she is great customer service and you need more people like her..

Sabrina binamal

1 year ago
rating 5.0
Safeguard has great storageunits ..tanya made my search easier had a great custer service representative show me the unit i would tell all my friends just because tanya was there ... AWESOME AND WILL CONTINUE TO COME BACK GREAT JOB TANYA...

Deirdre Jolivette

1 year ago
rating 5.0
Safeguard Self Storage located at 4301 Bronx Boulevard has to be the number one spot to rent. The salesperson Lena and the sales associate who name I did not catch was the epitome of professionalism. This establishment is well lighted , very clean and odorless, which speaks to climate control for your valuable personal items. . Lena was able to answer all of my questions and calmed any concern that I may have had. I highly recommend that you seek out Safeguard Self Storage.

leonie chatman

1 year ago
rating 5.0
I want to thank safeguard selfstorage very much for their time.they walk me through every thing and just the way they said it would work that how it goes thank again .every one was friendly the hospitality was very good. happy holiday to all the safeguard workers in the Bronx on Bronx river park thank again .........

Carlos Lopez

1 year ago
rating 5.0
I think everyone was a Big Help. The Queen aka Women that helped me Lina was amazing beautiful and very kind. Hope to see her soon or get a text

Bakore Gassama

1 year ago
rating 5.0
Thank you very much. I am very pleased with the staff, they helpful. Love the change and is more pleasant and the environment is so good.

Esteban0 Lastra

1 year ago
rating 5.0
I am very happy with the way I was treated. with courtesy and the personal attention i received.

Mariella Acosta

1 year ago
rating 5.0
Lina and James are awesome. This places is great. I came here for boxes and ended up signing up for storage. They gave me a promotion which I thought was phenomenal and they are friendly. I definitely recommend.

Anthony Berrios

1 year ago
rating 5.0
I was greeted the moment I walked in the door and treated with a lot of respect and care pertaining to my situation. Raphael was very clear about everything there is to know about Safeguard Storage and offered the best solution regarding the type of space I needed. The facility is well maintained and very clean no signs of tardiness. A lot of security cameras which is a good thing and overall I felt secure leaving my stuff in Safeguard Storage, I will use this facility again for future occurrences. Very happy with the service I was given and left confident with peace of mind.

Irelis Castellanos

1 year ago
rating 5.0
Came here for the first time and I like it. Customer service wasnt pleasant and Lina and James were great! Clean and I am excited to store here. Very safe place with cameras all around!

Ana Holguin

1 year ago
rating 5.0
I had a very nice experience at Safeguard today. It is the first time I use it. Rafael was very nice and polite with me. He explained step by step the whole process.

Rafael Fernandez

1 year ago
rating 5.0
A very clean and secure place. Employees are friendly and they know their trade. Great experience storing there! Love it love it. Will tell everyone about it.

Brittanie Edwards

1 year ago
rating 5.0
So it was the first time I ever did something like this on my own, renting a unit. I was doing a bit of research and Andy answered all of my questions and did a great job of explaining everything to me and accommodating me even through the hiccups along the way. It made me feel confident in my choice to go with this facility. He and the rest of the staff were really friendly which made the whole experience that much better! Keep up the great work everyone!

Marta Torres

1 year ago
rating 5.0
Got a great deal at Self Storage and the place is very clean. Andy was very knowledgeable and helpful and there are plenty of security cameras everywhere. I would highly recommend.

Nena Harvey

1 year ago
rating 5.0
Great customer service from all staff. James, Andy, Rafael and Lina were amazing. They took the time to explain in detail what the facility had to offer, and what you were getting for your money. They were patient and extremely informative. I am content that I will be getting the most for my money with Safe Guard Self storage. Thank you guys

rewq3456

1 year ago
rating 5.0
Great storage options with reasonable prices. Amazing staff. Worked with Jose in coordinating storage space and he was professional, patient, and accommodating. Answered any questions I had regarding the whole process. Would recommend this place to friends and family.

Carol Wintpryce

1 year ago
rating 5.0
Kaila awesome am pretty She need to be promoted very soon...! Gold 5 star

Henry Pena

11 months ago
rating 5.0
Very clean & easy access to storage areas. Well lit and kept clean.

Sweet Candy

11 months ago
rating 5.0
Kaila was awesome. She was very professional and made my visit quick/easy. I secured a unit and moved my belongings in the same day. The place is clean & great location!

Timothy Sanoguet

11 months ago
rating 5.0
Kailamarie was amazing. Super polite and professional. Helped me with all my storage needs and more. Someone give this woman a promotion!!!

Tommy Campbell

10 months ago
rating 5.0
Lina, Bernadette and Adlyn are awesome. I had a great experience while sforing here. Place is neat clean and I love it.

Flash

10 months ago
rating 5.0
Lina and the trainee, Adlin, are friendly and approachable. I have inquired on a unit with Lina twice and she is extremely knowledgeable. Answered all of my questions. Great customer service. Clean units. So many great size options. Only recommendation would be 24/7 access hours.

Adriana Frazier

10 months ago
rating 5.0
Lina was very helpful and polite! She showed us the storage unit and made time to answer any questions or concerns I had. She had good insight and offered her suggestions. Would definitely recommend this facility! Thank you Lina!

Averil Collins

10 months ago
rating 5.0
The staff was very helpful and did not oversell you on a bigger unit for storage. I recommend storing your items here. Its one stop shopping for your packing needs. Lina and her staff are Amazing!!!

edwin perez

10 months ago
rating 5.0
From the moment we walked in, Adlin and Lina greeted us with smiles. Both were very knowledgeable regarding policies. After a brief tour of the facility, they made us feel at ease with the unit and the rental process. Both were very open and transparent, which I much appreciated. If you're in the north Bronx and need storage space, visit Lina and Adlin at Safeguard Self Storage.

Anicia Hare

8 months ago
rating 5.0
Lindsey, Lina, Kaila, Andy and Rafael were very professional and helpful. I named everyone because they all assisted me in numerous of times. Clean facility pleasant people.

Alice Henderson

8 months ago
rating 5.0
Lina Was amazing. i needed her help opening an online account so i can receive emails from the storage place and she helped me without hesitation. i definitely recommend this storage. Rafael was nice. Place is clean and Lina is great. Halla

North West

7 months ago
rating 5.0
Lina always provides amazing customer service. She is always so kind and knowledgeable whenever I ask for information. Best manager ever! The office and facility is always clean and spotless. I recommend this facility.

lashanda surgeon

7 months ago
rating 5.0
Lindsey was a great help to my needs. He was patient and he made the swapping of units a smooth and quick process. I would definitely recommend this location to any friends and family members who are looking to rent a storage unit

Ross Shelly

7 months ago
rating 5.0
I've been part of this facility since 2018. I have received great customer service. The facility itself is very well managed and secured. Lina and staff were great

Claudia Iris

6 months ago
rating 5.0
My first experience getting a storage and it was AMAZING!! Kim answered all questions for me and was extremely informative on everything. I left very confident and very happy with the storage I decided to get. Both Kim and Rafaels customer service was impeccable!! It was even more pleased to know she was the manager and this is the tone that in set at this location. Thank you so much again Kim for all your help!!

Carter .

6 months ago
rating 5.0
Safe guard made the process of finding a storage unit EASY! The staff was very kind, helpful, informed and gave me the best deal on the market! I would definitely recommend using Safeguard Storage!

Paige L

5 months ago
rating 5.0
Great options, supreme customer service, clean facilities and good deals. Originally we came in back in Dec looking for a unit for Feb. Andy was awesome, showing us various units just to get a general idea of spacing and layout. Went back in yesterday and Rafael got us situated with a unit that fit our needs. He showed us a ton and was patient as we talked through our decisions, providing helpful feedback of his own. Overall, very happy with the process and recommend SafeGuard Storage to anyone looking to store their stuff.

Brett A. Scudder

5 months ago
rating 5.0
Truly impressed with the levels of professionalism and client experience from staff here. Felt like I was a top level client even before I agreed to use the services. Mr. Rafael was great and I enjoyed talking with him about my storage needs. Plus, he reminds me of on of my favorite actors Rossi on TV series Criminal Minds. We joked about it. Highly recommend this place and their services.

Courtney DuBose

5 months ago
rating 5.0
Ms. Kim & Ms. Kaila were more than helpful assisting me this morning as I arrived straight off the highway from Florida and was in the process of finding a reasonably priced and convenient storage unit in the immediate area. After finalizing the rental agreement, they both informed me of the Assistant Manager & Maintenance Position that their company is looking to fill. Therefore I took their advice as well as the initiative to submit my resume, cover letter, etc.

Brett A. Scudder

4 months ago
rating 5.0
Truly impressed with the levels of professionalism and client experience from staff here. Felt like I was a top level client even before I agreed to use the services. Mr. Rafael was great and I enjoyed talking with him about my storage needs. Plus, he reminds me of on of my favorite actors Rossi on TV series Criminal Minds. We joked about it. Highly recommend this place and their services. To the owners. Can you please review opening hours to help working people who can't make it within an 9-7pm week and weekend schedule. We can come in earlier in the mornings or later at nights. Operating hours very inconvenient. Thank You.

Victor Nunez

1 year ago
rating 5.0
Awesome experience, staff was so friendly & helpful, thanks again lina Ayala

Sandra Hector

1 month ago
rating 5.0
Amazing customer service and super easy start! Clean lockers and plenty of space. Kim was very helpful and friendly.

Audra Watson

2 weeks ago
rating 5.0
After years of needing a storage space, I finally went to Safeguard Self Storage at 4301 Bronx Boulevard. Im happy to report that the front desk staff Desmond and Jermainemade getting started much less overwhelming and are incredibly professional and attentive. The whole staff was also great. Looking forward to moving my things in soon.

Isabel Gonzalez

3 years ago
rating 4.0
I found the process simple. Qiana was the associate who helped me. She is personable and answered all of my questions. I had an issue with my access fob but it was handled quickly. I recommend Safequard; it's clean and secure, and isn't that what we're looking for?

lenecia blackwood

4 years ago
rating 4.0
The staff was very helpful and supportive. I had the help of Stacy she was courteous and friendly and walked us newbies through the whole process. Thank you.

Cesar Sanchez

4 years ago
rating 4.0
Always quick and easy to access. Self service without having to speak to anyone.

Ay Clarke

2 years ago
rating 4.0
The staff was very courteous and helpful. Ask for Koisha.

Jack Curley

2 years ago
rating 4.0
The last storage place I used was kind of dicey. They really nickel-and-dined me. Safeguard is soooo much better. Its cheaper, and more high tech. I cant recommend this place enough.

Jose Ayala Jr

3 years ago
rating 3.0
Great starting rate that will be raised 200% within a few months. Wish they had longer operating hours for those of us that need to go there after work. Worker rush you if it is close to closing time. Some can be rude about it too. They do have a website where you can pay your bill online. In a pinch it will do.

remotelyviewed

2 years ago
rating 3.0
It's well maintained and parking is fairly easy, but it's fairly expensive and the interior layout can make it a bit of a chore taking larger items in or out.

Tara Frith

3 years ago
rating 1.0
missed one payment and they auctioned off my belongings in the unit including my decease sons ashes. When I begged for more time to have someone come pay and/or remove his ashes bc I had to move across country due to my husband receiving orders to PCOS. I was denied this being told that only i would be allowed to come have the locks cut (my family was now stationed in CA). Long story short, 4 years later putting it on my credit report as a charge off. When my belongings cost more than the $40 storage fee that was originally due. Last i check they were pay as you go so and the sold my belongings debt (1 month fee) paid in full. So why put an negative report to the credit bureau??? exactly made no sense.

Christopher Corrar

2 years ago
rating 1.0
Awful customer service. They took my reservation. When I came in to sign the lease they didnt have it. The rate I was giving no longer existed. There was a huge support column in my unit which should mean a discounted rate as far as Im concerned. In addition the elevator doesnt make it to the floor i was given. That should also be a discounted rate. Also, the free truck to remove your stuff from your precious location is a total scam. My hands were tied because the convenience of the location but my past experience with Public Storage was way better. 2 thumbs down for this place.

Terry Reginella

7 months ago
rating 1.0
i been a customer over 6 years. However recently went to my storage unit found most of my items in storage damage do to water. No one at your facility can seem to tell me why, when or how my unit received water damage. Your staff to say the least were annoyed that they had to do a little work, oh but wait they did absolutely nothing but give me a form to fill out for insurance company which states facility personnel to fill out. i did the form and your staff signed that they did it. No one ever inspected my boxes, never took pictures. I took my own pictures over 80+ moved my items to another unit myself. then have the nerve to have me sign up for a new contract since as your employee stated "i moved to another unit". waited for a call from Andy.... never happened, but received a call from Desmond to call him since Andy is on vacation. So i call the office hes not in asked when or were i can get in contact with him and was hung up on.
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rating 3.5
9 Reviews
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Heather Z.

3 years ago
rating 5.0
I have meant to write this review a few weeks back, I have a unit at this facility. My company likes to ship at times a very intense amount of collateral. I...

Naimah K.

3 years ago
rating 5.0
I needed storage space, and Jose assisted me. It was my first time getting storage space. He explained which unit was best for my needs. I really appreciate...

Erika H.

3 years ago
rating 4.0
This place is great. The staff was super friendly, and the facility is well-kept and climate controlled. Kudos to Ashley with the excellent taste in...
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  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay