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Safeguard Self Storage - Astoria

41-15 Astoria Blvd, Astoria, NY 11105

Office Hours
MON - FRI9am - 7pm SAT8:30am - 5:30pm SUN10am - 5pm
Gate Hours
MON - FRI8:30am - 7pm SAT8:30am - 5:30pm SUN10am - 5pm
Google Reviews
rating 4.6
Write a Review

tenney mcclane

3 years ago
rating 5.0
I signed up online and went into the office to sign the contract and pick up my keys and such. I was actually shocked by how friendly and professional the staff was. Juan gave me a tour of the facility, went over the contract thoroughly, answered all my questions and even found me a better unit than the one I had originally rented. And he did it all with a smile. I have never rented a storage unit before because I was always worried it would be dirty and creepy. This place is the exact opposite. It's clean, well lit, so easy to move things in and out of and every time I meet another renter we always exchange smiles and sometimes even have great conversations. I am impressed with how this place is run and maintained and will definitely recommend it to friends in the neighborhood. Even though I only plan on keeping the unit for a few months while I'm in transition, I already have a feeling I'm not going to want to give it up for a while.

Natalie Sanchez

3 years ago
rating 5.0
Was there last night with my mother to help get a storage space. Juan was extremely helpful and cute i must say! Answered all of our questions explained the lease in great detail and is very patient. I would absolutely recommend this facility to everyone. The customer service is great and the facility is so clean. Thanks again Juan for your help.

Deyanira Espinal

3 years ago
rating 5.0
Juan was very pleasant and patience. My english is not best but he understand what i needed and showed me the space. The storage was very clean bright and customer service was excellent. I will tell my friends and family to store here for quality service.

Asad Hadyer

3 years ago
rating 5.0
Juan and Dorissa are just amazing! They are very professional and cordial AT ALL TIMES. I can always reach out to them if I need any assistance and they make my experience worthwhile. 10/10

Nadja Guimaraes

3 years ago
rating 5.0
I have just one thing to say, Juan was fantastic. He is very professional, polite and sweet. Thank you very much for your help.

Romald Tellier

3 years ago
rating 5.0
Staff was friendly and extremely knowledgeable. I would definitely recommend to a friend or coworker.

Blake Jones

3 years ago
rating 5.0
Juan is one of the most professional individuals i've met in my life. The prices are incredibly affordable and service here is impeccable. Everthing was explained thoroughly and respectfully without a hiccup. The facility cleanliness is immaculate and the security is top notch. One would be wise to use this business for any and all storage needs.

Joey Almanza

4 years ago
rating 5.0
I have used Safeguard on two separate occasions and they exceeded my expectations both times. Juan is extremely professional, knowledgable, and always went above and beyond to accommodate my needs. Juan seems to be ahead of the curve and ahead of his time with business and customer service at such a young age. I had used safeguard initially for about a 7 month term the first time. When I used the company the second time it was for a brief amount of time in between moves. I was there for less than a month and due to a family emergency I had to leave town and allow movers to come move my things to another destination in my absence. After moving out I was charged on the first of the next month but my things were out of the unit since the 18th of the previous month. I found out after calling that this happened because I was not there to physically sign the papers to properly close the account. I was not able to get back into Astoria due to family and business related travel. I called to see what they could do and to my surprise Juan was able to get the charges reversed after confirming with his supervisor. I always appreciate good business practice and Safeguard and their staff delivers just that. The facility is super clean, boasts a modern building as well as modern security equipment, has visible rodent and insect control precations, and is also temperature regulated. I recommend this storage facility to anyone who wants a great customer experience as well as high security for their precious belongings.

Clayton Matt

4 years ago
rating 5.0
I moved in this past week and I was very pleased by the customer service I received. Very friendly, knowledgeable, and helpful staff. The facility itself seems clean and modern. It would be nice if their hours of access were greater but that is probably not feasible without either increasing their costs or sacrificing the current level of security enjoyed by the customer so 5 stars in my book.

Monica Kim

4 years ago
rating 5.0
Just moved into the Safeguard Self Storage, and loved the whole experience. Store manager, Juan, was extremely helpful and made the moving -that's usually painful- so smooth. Units are clean and temperature controlled. Highly recommend this place!

Zach Wolfe

4 years ago
rating 5.0
Dorissa and the staff at SafeGuard in Astoria have been unbelievable. They are professional and courteous. The Storage Facility is clean, well kept, and secure. I highly recommend it to anyone in the area.

Leobardo Castro

4 years ago
rating 5.0
Staff is extremely helpful , cleanest place I've seen . best of the best

Niko z

4 years ago
rating 5.0
I Just rented a storage room The place looks very nice and easy to access The manager 'Juan' was very polite and explained everything thoroughly. I recommend it

Charlie

3 years ago
rating 5.0
Excellent service by Juan. Thank you.

Fuat Uygurcetin

3 years ago
rating 5.0
Great stuff and good customer services

Raymond Lopez

3 years ago
rating 5.0
Extremely helpful, professional, & forthright in explaining and showing possible space options

Jill Ann Christiano

4 years ago
rating 5.0
Great location, well kept and friendly service. No hidden fees, all questions are answered and the rates are good for a city storage unit.

Michael Hughes

3 years ago
rating 5.0
We have rented from several places throughout the US and have NEVER had the quality provided by Safeguard Self Storage in both the property and the service. These folks were absolutely fantastic to work with. Their property was clean as a whistle and was the safest place to have our belongings stored. Very, very impressed! When the occasion arises when we need storage again we will ONLY go with Safeguard Self Storage!

Massimo Caruso

3 years ago
rating 5.0
Dorissa was super friendly and very helpful with all my questions. Place is super spotless thanks to the staff that cleans it. I highly recommend this to place to everyone and they're open on Sunday!

Robert Pleasant

3 years ago
rating 5.0
Very great place to stash your stuff . Just make sure you pay on time so you dont lose any of it.

Alex Hurst

2 years ago
rating 5.0
Great Service, well organized business, very clean. Some kind of after hours access would be nice.

Eleanor Smith

2 years ago
rating 5.0
I rented a storage unit here while I was between apartments. They were very efficient and professional and understanding of my needs. I had originally rented a smaller unit online and they had me check it out before I signed the lease. I realized it wouldn't be big enough and they found me a new one that's perfect in a matter of minutes. Truly excellent service.

Evan Boshi

2 years ago
rating 5.0
Clean, convenient, and Dorissa was very helpful and friendly!

debra mcgarry

2 years ago
rating 5.0
Dorissa the manager was wonderful! She was so helpful and informative. It was a joy and pleasure to do business with her help. Also Safeguard Self Storage is very clean and convenient! Thank You for being you!

Jennie Barahona

2 years ago
rating 5.0
Very clean, organized and professional.

Malinche Productions LLC

2 years ago
rating 5.0
Jimmy was so nice, he made my day!! This place is so so clean, organized and looks so new! I arrived and the entrance door was already locked, so that already said a lot about the security of the storage. So was every single room of the place. Jimmy showed me my room, and explained me in detail how everything will be positioned, he gave me a discount and explained me the specifications step by step. your items are all covered in case something happens too. you get a free lock and a 3 spare keys in case you loose any

Ipatea Tsombanidis

1 year ago
rating 5.0
I am completely satisfied in every way with our decision to reserve a space here. The service was outstanding. The storage facility was so clean and bright and it was obvious that it was continuously maintained. Also felt very secure with our belongings being stored there. Would recommend this facility to anyone!!

Darryl Ferrucci

1 year ago
rating 5.0
Jimmy and Dorissa are both super helpful and and friendly. Anytime I have a question or an issue, they are right on top of it. Great staff is super important for a storage place! The facility itself is clean, easy to use, and seems safe and secure.

Whitney Anne Adams

1 year ago
rating 5.0
Love this place already!! Starting with my first phone call to ask about available units to meeting with Dorissa and having her show me around and all the available units. She was so helpful and kind and made everything easy to understand. I am super happy I chose to move my storage unit to here!

Braam van Eeden

1 year ago
rating 5.0
Great space and easy to use. I heard other people say this is the best they have seen so far, so I went with it and am happy. Staff was also very calm and helpful with everything, which is always appreciated.

David Arjun

1 year ago
rating 5.0
So far I can only rate the set-up experience and processes for my unit as I just started renting space here last week. My experience with Jimmy was great. He was very helpful and able to answer all of my questions. The facilities seem pretty clean (no signs of vermin/pests, etc.). Can't complain so far!

Osiris De La Torre

1 year ago
rating 5.0
Always a pleasure when I visit. Dorissa was nice and very helpful. Great job and service

Music Is Life

1 year ago
rating 5.0
Best place to put your belongings and very very HELPFUL WORKER THERE

Armand Urb

1 year ago
rating 5.0
Clean, well-lit, always a proper temperature, and friendly staffed, I am so glad I found this storage facility for my belongings! Ideally located, I leave every time feeling confident, comfortable, and assured. This is a great place to check our so you gotta!

Jonathan Prince

1 year ago
rating 5.0
A great place and very polite worker's.

Carlo Wei

1 year ago
rating 5.0
Both Jimmy & Dorissa were very helpful during the whole process. I would highly recommend this facility to anyone in the area looking for storage needs. The place is clean and the access is easy.

Trevor Wallace

1 year ago
rating 5.0
Stellar staff make you feel like a friend and really know their business. They work hard to get you what you need! Fascilities are clean and easy to access. Loved my experience.

Mercedes Bardales

1 year ago
rating 5.0
Always a great experience. Theyre pleasant and patient with me considering ive been storing forever. The batman and robin of storage :)

Ej Lee

11 months ago
rating 5.0
Moving to NY sucks. NYC brokers will say anything to collect their fee. We had to move our stuff into storage after a week of move-in delays. Luckily we talked to Linda at the Safeguard reservation center and met Dorissa at the location. The whole team is completely understanding, kind and honest. Moving is stressful, but let the safeguard team help you store your furniture and you'll instantly feel a peace of mind. Thank you!

Marie Ellias

8 months ago
rating 5.0
Dorissa was super nice and helpful. Glad I picked this facility.

Tenney McClane

7 months ago
rating 5.0
Jimmy and Dorissa save the day again! The other day I walked in and needed a same day unit for an urgent unexpected move that I had to do the next day. Jimmy showed me all the available units in the morning but I couldn't decide which one to take. So when I returned again in the afternoon he actually took the time to show me all the available units again to help me make my final decision! The place is always clean and bright and welcoming. Jimmy and Dorissa always exceed expectations by giving you their full attention, answering all your questions (and I always have a lot) and always work with you to find the best unit for your needs and budget and they manage to do it all with a smile! I have looked into many other storage facilities in the area but always end up coming back to Safeguard and it always exceeds my expectations.

Paullliii

4 months ago
rating 5.0
Jimmy and Dorissa save the day again! The other day I walked in and needed a same day unit for an urgent unexpected move that I had to do the next day. Jimmy showed me all the available units in the morning but I couldn't decide which one to take. So when I returned again in the afternoon he actually took the time to show me all the available units again to help me make my final decision! The place is always clean and bright and welcoming. Jimmy and Dorissa always exceed expectations by giving you their full attention, answering all your questions (and I always have a lot) and always work with you to find the best unit for your needs and budget and they manage to do it all with a smile! I have looked into many other storage facilities in the area but always end up coming back to Safeguard and it always exceeds my expectations. (bersetzt von Google) Jimmy und Dorissa retten den Tag wieder! Neulich ging ich hinein und brauchte eine Einheit am selben Tag fr eine dringende unerwartete Bewegung, die ich am nchsten Tag machen musste. Jimmy zeigte mir am Morgen alle verfgbaren Einheiten, aber ich konnte mich nicht entscheiden, welche ich nehmen sollte. Als ich am Nachmittag wieder zurckkehrte, nahm er sich tatschlich die Zeit, mir alle verfgbaren Einheiten wieder zu zeigen, damit ich meine endgltige Entscheidung treffen konnte! Der Ort ist immer sauber und hell und freundlich. Jimmy und Dorissa bertreffen immer die Erwartungen, indem sie Ihnen ihre volle Aufmerksamkeit widmen, alle Ihre Fragen beantworten (und ich habe immer eine Menge) und arbeiten immer mit Ihnen zusammen, um das beste Gert fr Ihre Bedrfnisse und Ihr Budget zu finden, und sie schaffen das alles mit einem Lcheln ! Ich habe mir viele andere Lagermglichkeiten in der Umgebung angesehen, komme aber immer wieder zu Safeguard zurck und bertrifft immer meine Erwartungen.

Arengail Samarita

3 months ago
rating 5.0
Nice, clean storage space with a convenient parking lot in the back! Jimmy & Dorissa have been very helpful to me this past year (& counting) that Ive been renting a unit. Dorissa is always friendly and helpful at the front deskalways quick to answer my questions regarding packages and delivery. Jimmy has been really helpful with assisting me lock down and transfer to a smaller storage unit for my business; very clear communication, patient and accommodating to my busy schedule. Thanks team!

Amari Williams

3 months ago
rating 5.0
This place is amazing ! They are so kind and helped me out so much. I cant thank you enough for your service and care. Jimmy is incredibly helpful and so kind ! He has the best customer service i have ever experienced . Thank you so much jimmy!

Jillian Barton

1 month ago
rating 5.0
Amazing customer service! Quick and easy process

Deirdre Nolan

1 month ago
rating 5.0
LUBI was so nice, excellent customer service

Darren Coleman

1 month ago
rating 5.0
Dominic was super helpful while we were in store today, made the process so simple and quick and was able to help us with any questions or concerns, would def recommend this place. Thank you Dominic

Matthew Gallagher

4 years ago
rating 4.0
Good customer service , good location. Facility is neat and clean and kept in good order.

Tunde McDonald

3 years ago
rating 4.0
Clean, modern great location and staff.

Anthony Reed

2 years ago
rating 4.0
Not a customer, just helped a friend move stuff in. Seemed very clean and had convenient access for her.
See all Reviews
rating 4.0
15 Reviews
Write a Review

S L.

4 days ago
rating 5.0
We ended up needing this storage space a few months longer than planned in 2017, and Dorissa was amazingly friendly, knowledgeable about their services and...

Stephanie S.

3 years ago
rating 5.0
Safeguard storage was exactly what I was looking for. Juan was extremely helpful. I'll definitely be renting from them again.

Nicholas R.

1 year ago
rating 1.0
Bad service! I arrived at 6.55 PM (5min before the closing time) and they refused to open although they saw me outside! Avoid them at all cost. Really poor...
See all Reviews
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Online Bill Pay
  • Se Habla Espanol