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1502 Bristol St, Papillion, NE, 68046

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 4pm
  • SUNClosed
Gate Hours Now Closed
  • Daily6am - 10pm

Storage Customer Reviews

Jewels Stubbe

1 year ago
I had a very good experience with Storage Mart. Frank was very helpful as far as everything. He's a very nice guy. I definitely would recommend Storage Mart to anyone who needs to store anything.

William McKean

1 year ago
My StorageMart experience was amazing! I called on a Thursday, needing a space to store a vehicle and a bunch of stuff immediately. The folks at the 800 # were incredibly helpful and reserved a place for me with no trouble. I went out to the location and met the manager, Frank, who is very personable and really helpful! He was very patient while helping my with the particulars of getting my account set up... He even had a lock that I could purchase (for little of nothing!), since I forgot mine! The unit was incredibly clean, very spacious, and incredibly well-priced. Over the last few months, I have had NO complaints what-so-ever... Frank has always been there for any questions or concerns I've had and has even gone above and beyond and helped me with a couple of things that he could have said "NO WAY!" to. I'm truly impressed w/ StorageMart, their clean and safe facility, and their amazing employees... Especially Frank! I will rent space from them again in a heartbeat should the need arise!!

dawn zachry

1 year ago
Such a great experience!-this is a really clean secure facility. The manager was really great to work with, and always very visible around the units. It was super easy to set up and close my account. Would definitely recommend this site for peace of mind that your belongings are safe!!

Rita Moravec

2 years ago
Frank has made the Storage Mart experience great. He is extremely helpful and calls me immediately when I have a FedEx or UPS delivery. I have already recommended the Storage Mart to several people because of the professional experience I have had per Frank. Five star review Frank - Thank You!

Dave M

1 year ago
Clean, friendly, accessible, and affordable. Everything you need in a storage unit. The manager is nice and always available. We highly recommend them. On short notice, I was driving back from PA to NE and needed a storage unit on a Sunday afternoon. We were able to call and get an appointment that same day, which helped us tremendously.

Dave S

2 years ago
Great experience! Thomas helped me select a storage unit that meets my space requirements, is located where I have easy access with a truck and trailer and is within my budget. Facility is clean, well lit and staff is very friendly.

Riley Butcher

2 years ago
Very friendly staff, even came to help us rearrange some stuff in out storage locker.

Brittany Halterman

2 years ago
Very good service. Tom is a honest man. Always willing to work with you.

Joe P

1 year ago
We had a wonderful experience with Frank at Storage Mart. He helped us find the right size storage unit, and then when we needed to find a larger unit he made the transition easy. Anytime I came by the office Frank was there with a smile and ready to help. I would definitely recommend Storage Mart in Papillion.

Robert Reuter

1 year ago
By far the best storage company I've ever rented from. Frank the manager, is such a nice guy and is so eager to help however he can. Five stars all the way and I would recommend this storage mart location to anyone.

Andrea Lo

1 year ago
I read other reviews as well and I am not sure why this is a constant problem for Frank --- which is probably NOT his fault. But our gate code was also changed. It worked just fine last month but for some odd reason, it didn't work yesterday. We rented a U-Haul truck for Easter Sunday and had lots of help with moving things out of our home. We packed a 15' truck full of our things only to show up at the gate for the code to not work! I called the office number, it didn't work. I called the customer service number and it went straight to voice mail (it was Easter Sunday, so no worries). Since this is our second time, I remember Frank telling us the first time we rented there that if we were to ever have any issues, he lives up on the second floor and I could just go knock on the door. So I did and he came out, addressed my problem, apologized, changed my code back and I was good to go within 4-5 minutes. I promised I'd leave a review because we appreciated Frank coming out to address this problem outside office hours and really appreciate Storagemart having a manager onsite! Frank has always been responsive and responsible and this is our second time renting with them. I highly recommend!

Lisa Duncan

1 year ago
Very very helpful and friendly at the Papillion Storage Mart! Easy to use and convenient! I would highly recommend!

Meghan Bird

10 months ago
I was in need of a short-term storage option as I moved recently from an apartment to a house and wanted to take time and sell items I didn't need & organize my new home. This StorageMart was not only PERFECTLY located, but it was clean, safe & the staff was awesome. I have been more than pleased with my experience & would totally recommend this place to anyone looking to safely, conveniently and affordably storing.

Tami Davis

7 months ago
Frank is a very nice man. He works with you. Went in there the other day to pay for my daughter's unit and I was having a bad day. Out if the blue Frank said something funny and I was laughing and forgot about the bad day I was having. Thank you Frank.

Bill Conley

5 months ago
This is an excellent facility and I just recently changed from one unit to a smaller unit and Jodi was incredible to work with! Excellent customer service. I highly recommend this facility if you have storage needs.

Paul Kenyon

1 week ago
Friendly, clean, secure. They stored my stuff.

Katie Montag

1 year ago
1ST REVIEW 10/2015: I have only been renting from this place for a few months, but would definitely recommend them! Of all the places I looked at, when deciding on a storage unit, this place was BY FAR the best! The staff was very friendly, location was great (for me), and the place was very clean. I was very nervous leaving my valuables in a storage unit to begin with, but they are located across from the Sarpy County jail, which eased my mind, and they are very secured on site!! It is a little more expensive than the other places, but I find that it is well worth the few extra dollars when i saw what I was getting for the price. Tom was very helpful in all areas of reserving my unit, and getting me a unit close to the door in the climate controlled area. The other places were trying to put me in a dungeon 3 floors underground, and way in the back it seemed! All in all, my experience has been wonderful so far and would say this is the best place to rent a unit from! UPDATE 10/5/16: Since my last review this location has been taken over by a new manager named Frank. I have dropped my 5 star previous review to 3 due to consistently having problems with Frank in regards to informing when they change the gate code, when they changed the monthly rent, receiving any informative emails and also keeping his word on the credit he issued me for the mix up in rent and not being informed of changes. I had called him later in the month after the credit was issued because he still had not sent me the information regarding the rent increase ( and still took him another week to send it after this call) and verified the credit again with him to make sure, and he agreed. Lo and behold I did not get the credit this month as promised (only by his word was what I had to go on)! When I called to ask why, he said he just forgot, and that I should call him and remind him for next month-Seriously?!? I am a single mother of a young baby and I am going through way more important issues right now. I shouldn't have to call you to remind you to keep your word! Not good business ethics in my book. The place itself is still clean and maintained well but needless to say, I miss the old manager Tom who was much more reliable than Frank.

Agusta Jensen

1 year ago
Frank the manager messed up from the beginning gave us the wrong unit, changed our gate code without our knowledge. And then when we were cleaning out our he wa angry with us because we put trash in the dumpster without sorting out our recycling material when we were never told that this needed to be done prior to using the ons I Te dumpster. The unit we had was grossly over priced. And there was often no one in the office during office hours.
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Esperanza B.

2 years ago
We leased a 10'x15' storage unit for 15 months. All are items were in great condition (how we left them) when we cleared out the unit. Tom (new facility...
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Storage Facility Amenities5 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay