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StorageMart

24610 E US Highway 50, Lee's Summit, MO 64063

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 3pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.8
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Dee Ann Forte

4 years ago
rating 5.0
Quick registration. Very nice front desk employee. Very helpful.

Rebecca Wirth

5 years ago
rating 5.0
This StoargeMart location is fortunate to have Gavin, who made our difficult Saturday morning turn round. I came in to this StorageMart location to rent a unit for my son's vehicle while he is staying in Seattle on business for several months. Gavin made sure we had the required documentation for such a transaction and went out of his way to speak with my son throughout the transaction to not only ensure StorageMart procedures were followed, but also to provide excellent and efficient customer service by assisting with communication problems between me and my son in regards to getting this unit for his car. I had become pretty stressed and frustrated that morning, but Gavin handled my frustration (and my uncalled for rudeness) in a calm, professional and positive manner. Moreover, when it came time for me to to actually get the vehicle in the unit, I couldn't raise or lower the unit's rolling door due to recent back surgery. I tried, but realized I couldn't do this without injuring myself. Gavin offered to raise and lower the unit's door for me and said I could get assistance in the future. He explained the process for ensuring I get the help I might need and once again went above and beyond in customer service. I arrived at StorageMart in a stressed and frustrated state of mind that Saturday morning. Thanks to Gavin's professionalism and positive attitude, I left StorageMart with a smile and ready to enjoy the rest of my Saturday. I hope StorageMart recognizes Gavin's worth to the company. His ability to provide excellent customer service in a seamless manner while faced with a very grouchy customer and challenging circumstances demonstrates an invaluable employee. Thank you, Gavin!!!!

Donald Wilkerson

5 years ago
rating 5.0
Fast easy service. Very helpfull. Tom was excellent.

Tamera George

4 years ago
rating 5.0
Staff is super helpful and they gave me a great rate

Jim Sheets

5 years ago
rating 5.0
Everyone has been so accommodative and helpful! Thankyou!

Bea Cagle

5 years ago
rating 5.0
Tom Olson assisted me with a unit. He was professional, knowledgeable, and informative.

Av8rMarv Av8rMarv

6 years ago
rating 5.0
After 3 weeks of searching for a storage unit that would fit my needs, I was finally in luck with talking to Amy. She is very professional without a doubt, took me to look at a several of the units and I decided on one to rent. My only concern is that her boss wouldn't allow a lock to be installed on the opposite side for additional security. Not that they have any problems with security, I just want that additional peace of mind. I just think if the tenant opts to pay for this with the standards set by management, they should allow for this. What is their concern? I've been able to do this before with a professional lock company.... Amy you're great!

Brent Hunt

5 years ago
rating 5.0
Gavin was a great help!!!!! Great customer service

Tim Sullins

5 years ago
rating 5.0
Tom was very helpful. He was great! Nice unit and easy location right off the highway.

gaylene mosbauer

5 years ago
rating 5.0
Tom was very helpful with picking out a storage unit and also helpful with things to do to keep our personal stuff safe.

Ellen Hubbs

6 years ago
rating 5.0
Hi My name is Johanna Basinski Just thought I would Tell you about renting with Mr. Gavin Fisher, he was smart and fun and very helpful.

Dan Wilson

6 years ago
rating 5.0
Great customer service. Nice facility.

Raquel Palmer

4 years ago
rating 5.0
Very quick process and very courteous and professional.

Mario Gerardo

4 years ago
rating 5.0
Very clean and tidy storage facility and in a convenient location. Michael attended to all of our needs and answered all of my questions which left me satisfied that the security of the complex is paramount. He ensured that we got the storage unit that we needed and wanted. Many thanks.

Ricky Gonzalez

4 years ago
rating 5.0
Mike was great!! Made the process of us moving our belongings into a storage unit a breeze. Clean place. Super friendly!!

Kelsey Robbins

4 years ago
rating 5.0
Very helpful! Super clean and neat! Quick and easy to get a unit.

Alayna Cadwalader

4 years ago
rating 5.0
Mike has the best customer service ever! If you want to leave happy and satisfied this is where you need to go!

Richard Netwal

4 years ago
rating 5.0
Facility and unit were clean and well kept. Manager Don was friendly and very helpful. Great experience!

Amy W.

4 years ago
rating 5.0
We had items in storage here for 3 months. Secure facility, great staff and a good value. Storage within Lees Summit is hard to find - this is a super location just a bit on the southwest side of town.

Matthew S.

4 years ago
rating 5.0
Great staff, really clean, and easy to access. I highly recommend!

Tim Mitchell

4 years ago
rating 5.0
Elisabeth was very helpful a time of great stress, very refreshing to find the good nature and professionalism in a time when it is so rare. I thank you

Bob Hicks

3 years ago
rating 5.0
Staff was extremely helpful even after I needed to switch to a bigger unit during the same day. He never acted upset or bothered but went out of his way to get us a unit that worked for us! Great place!

Rich Mcfarlin

3 years ago
rating 5.0
StorageMart is a good facility one that I'm at open most of time and take care of the property great security friendly staff Mike the manager at the city I'm at is a great person to deal with

Roc Hudson

3 years ago
rating 5.0
Michael is a very nice and welcoming person, he explained all the costs associtated with the rental units. showed me my unit and made sure I could get into the storage facility. The storage was clean and Michael stated if the size was too big or small that I had the option to change units. Glad I stopped in!

Beth Rice

3 years ago
rating 5.0
Excellent location. Staff very helpful

Kristy & Jamie Ker

2 years ago
rating 5.0
Great customer service!

Star Kotrous

2 years ago
rating 5.0
Cyndi with Storage Mart was absolutely fabulous! She took the extra time to ensure all my details were correct & fully explained every aspect of the storage rental unit process. I will definitely recommend them to all my friends. Good job Cyndi keep being awesome

Shaunte Hayes

1 year ago
rating 5.0
Very nice and clean. Very polite and well priced with awesome promotions. Store manager Lisa explained everything to me and was very polite.

Amy Davis

1 year ago
rating 5.0
The customer service representative was very helpful and courteous. I was referred to them from my friend and I will definitely refer others to them!

Marisa James

1 year ago
rating 5.0
Easy to access, Clean, and well lit.

Yvette Hernandez

1 year ago
rating 5.0
Had great rates online, as soon as I reserved my unit property manager Lisa called me to get more info. She was so nice and professional and took the time to meet with me and showed me different size units. I highly recommend Storage Mart in Lees Summit.

Patrick Lindner

1 year ago
rating 5.0
Lisa was extremely helpful and kind! The process was easy and she was extremely communicative. Thanks!

Brandon McClure

1 year ago
rating 5.0
Great customer service! Lisa is amazing at what she does.

Duncan Stone

1 year ago
rating 5.0
I had not received my monthly online statement and stopped by the Hwy. 50 StorageMart to pay in person. Lisa took my payment, then showed me how to access my account online. She was most helpful and pleasant and I enjoyed the visit very much. We have had storage units at this facility off and on over the years and have had no problems. Highly recommended.

ckoshinski

1 year ago
rating 5.0
Easy online and over the phone rental process. The manager was very friendly, efficient, and helpful. So far, I have had good experiences renting storage from Storage Mart and this one was no exception. They are secure and well run facilities.

Christen Bryant

1 year ago
rating 5.0
Online booking was fast & user friendly. In store experience was equally good! Great customer service, she was thorough yet efficient, energetic & very kind. Highly recommend this location.

nathan shrum

1 year ago
rating 5.0
MS LISA IS AMAZING!!!!!!!!! She seriously knows her stuff, is organized, and is helpful in the most possible way! I highly recommend getting a storage unit here if you need one! You won't be disappointed!!!!

Polly Arbuckle

1 year ago
rating 5.0
Lisa was very prompt to respond to my request and very professional to work with. The storage unit was clean and the process was effortless. Lisa was cheerful, knowledgeable and so helpful with all of my moving/storage needs. She even picked up extra wardrobe boxes and had them to me within 24 hours! Thank you Lisa! I would recommend you to everyone I know!

Nicki Bartels

1 year ago
rating 5.0
I had a great experience. Lisa was working at the time. She was a great help and service. I recommend storage Mart to anybody who is needing a place to store.

Debbie Lancaster

1 year ago
rating 5.0
I usually don't write reviews, but in this case with Lisa, property manager at StorageMart on 50 Hwy and Milton Thompson Rd. I have to write a review! She is so awesome, friendly and helped me in every way possible! She told me she is always there for me when I needed help in paying my rent! I would recommend this facility if you need a storage unit! It is always clean and I feel my furniture is secured in this storage location!

Duane Seals

1 year ago
rating 5.0
Raul made the transition quick and painless. Exactly what I wanted and done on a Holliday!

Lhy Holman

11 months ago
rating 5.0
So far so good! We have had this unit for about 6 days. The manager, Lisa, is very kind, very knowledgeable and very helpful. We appreciate her and this company. The unit was clean before touring. Would highly recommend. I will definitely update my review if there are any changes in our opinion.

Mike Stockman

1 year ago
rating 5.0
This is the first time I've had to rent storage and I am so glad I used this Storage Mart. The facilities are clean and easy to use. The manager Lisa was a huge help and was able to answer any questions that came up. I would highly recommend Storage Mart.

Krystal Khan

11 months ago
rating 5.0
This facility was very clean and secure. Lisa the property manager is an excellent representative for Storage Mart. Lisa is very knowledgeable in store policy and was a pleasure to speak with whenever I had questions. I would highly recommend this location for your storing needs.

Anna Warner

11 months ago
rating 5.0
I've been using this location for a couple months now and had to change some things around this last weekend.lisa was absolutely fabulous with helping getting things figured out and settled for us. I'll be a loyal customer to this location for any future needs for sure!!

C B (Chiefs)

9 months ago
rating 5.0
I recently moved and needed to rent several units at StorageMart on Hwy 50. I've rented various storage units from different storage facilities for over a decade, and Lisa Barb Paske is the BEST property manager I've worked with. I rented the recent units at different dates, and Lisa was able to keep everything organized under one account, explained to me how the mid-month start dates worked, how the free month promotion would apply, and made the entire process easy and understandable. She was a pleasure to work with, and I highly recommend talking to Lisa at StorageMart on Hwy 50 if you are looking for storage! Thanks Lisa!

Diana Bolejack

9 months ago
rating 5.0
Was very easy to rent. Never had any problems. Great customer service and was very accommodating. Like the fact they had auto pay so I could be assured my bill was not forgotten and was allows paid on time. Thanks!

Cleve Blakely

9 months ago
rating 5.0
I had not rented a storage area before. Lisa, the property manage, made it easy. She took me around and showed me several different areas for rental along with the different sizes. After my rental period was over I moved out, again really easy. If I needed another rental area I would use this one again.

Don Hesson

8 months ago
rating 5.0
I was served very fairly, courteously and promptly at Storage Mart. The associate Lisa was friendly, knowledgeable, professional and efficient. Her approach ought to be considered the gold standard for customer service. In as much as Lisa is the face of Storage Mart, I would highly recommend this specific franchise as a business entity with which to do business.

john Wilcox

7 months ago
rating 5.0
From the night I checked in Lisa has been the most enjoyable Storsge Mart host, always there to help, and to assist when I was out of town and I need to get my storage unit partner in for to locate some items! Lisa is very professional, the office is always clean with a great presentation! My initial check in was very smooth as was each months billing! I would definitely stay there again for a short or long stay as needed. I would also encourage others to use this facility both family and friends! It was a pleasure to meet Lisa, and to enjoy this very nice person! Storage Mart On Middle-Thompson Rd Lees Summit MO

Macy Mackison

6 months ago
rating 5.0
Lisa was a great help and very friendly and made sure she explained everything in detail. She treated me as if I was her own daughter and took care of everything that we needed for our storage unit in a very fast and timely manner. We needed a storage unit and it was very quick time in very short notice and Lisa handled everything very promptly and we cannot thank her enough for being there for us when we needed someone the most. She is always so happy to greet you when you arrive on premise S I have nothing bad to say only good things to say about Lisa I cant wait to work with her again. Thank you so much for hiring such an amazing employee.

Derek Johnston

6 months ago
rating 5.0
Lisa was a great help in showing me a couple units and working through the process this March of 2021. Im currently renting a large garage 14x40 for boat storage and I really enjoy the place so far. Thanks again Lisa, Derek!

Lorri Adams

5 months ago
rating 5.0
Lisa was extremely helpful with making reserving my unit easy and hassle free. She was very professional, knowledgeable about the property and thoroughly answered my numerous "first-ever tenant" questions. I felt like a valued customer and not just a another renting tenant.

Raven Thornheart-Penner

3 months ago
rating 5.0
I love this place! We will have four is Eric there and I could not be more happy. The young man in the office is very sweet, very efficient on top of the issues the minute they are rise. Several charities have folded during the pandemic but this place has it's a godsend to us. I don't know what we could do what we do have any other facility.

Savannah Sparco

2 months ago
rating 5.0
Missy, who I spoke to on the phone was very pleasant. Gary, who I spoke to in store was very helpful. We have not moved in any of our possessions, so this review is simply on the customer service we have received so far. However, we are pleased with the facilities and staff we have encountered.

Tiffany Comer

2 months ago
rating 5.0
Mike the manager their today was a huge help, and super sweet. Thank you so much!

Jason Howard

4 months ago
rating 5.0
Collin was awesome helping me find the right unit and provided excellent customer service with everything required to start my rental. Thanks Collin! I would definitely recommend this location for anyone looking for storage. Lisa and Don were extremely helpful too in finding the right space. It's great to see a customer first team approach. Rare these days!

Claire C

2 weeks ago
rating 5.0
Scott was so easy to work with and got us checked in so quickly. The entire process was easily understood and he was willing by to answer all of our questions with a pleasant attitude!

Raven Thornheart-Penner

1 week ago
rating 5.0
I love this place! We will have four is Eric there and I could not be more happy. The young man in the office is very sweet, very efficient on top of the issues the minute they are rise. Several charities have folded during the pandemic but this place has it's a godsend to us. I don't know what we could do what we do have any other facility.

kim loun

4 years ago
rating 3.0
Since getting new owners my rent has increased every year with the excuse of "major improvements", however, I haven't seen anything done that should justify my yearly increase. Improvements made are part of doing business. An improvement I would like to see... How about fixing the holes and resurfacing the lot so your car isn't bouncing all over the place. Glad to finally be moving out. Got a bigger unit for less rent in my hometown.

tyler owens

4 years ago
rating 3.0
Staff friendly got 1st month free. This review done by robin ellis.

Leigh Graves

2 years ago
rating 3.0
Price increases are ridiculous

Darren Undercuffler

8 months ago
rating 3.0
Facility is clean and the unit is adequate. I don't really appreciate that within 5 months of renting a unit they raised my rate though. I'd understand after the first year maybe but definitely not 5 months.

Godwin Iloka

2 years ago
rating 2.0
price has increased every single year, not pleased!!

ALan Taylor

1 year ago
rating 1.0
I want to pay for my storage, and no one was there at 3:30 in the afternoon wasted a quarter of a tank of gas for nothing, make that half a tank of gas because I'll have to go back so I can pay my storage. not happy.
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rating 3.5
2 Reviews
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Lesley F.

1 year ago
rating 5.0
They were great, very friendly and everything was what I expected. Even allowed us to move in a few days earlier. Clean and so far so good.

Josh W.

5 years ago
rating 2.0
I wouldn't keep things here ever again. I know the place is not climate controlled. I had furniture here for a little over year and when I came and got it...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Delivery Acceptance
  • Drive-up Access
  • Exterior LED Lighting
  • Gated Entry
  • Online Bill Pay
  • Online Rental
  • Rental by Phone
  • Roll Up Doors