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StorageMart

11510 N Main St, Kansas City, MO 64155

Office Hours
MONClosed TUE - FRI9:30am - 6pm SAT9:30am - 3:30pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.8
Write a Review

Dameon Knowles

4 years ago
rating 5.0
I would highly recommend StorageMart. Mark (Property Manager) was super helpful and worked with us to make our experience as smooth and easy as possible. I spoke with Mark earlier this month when we were moving everything out of the storage (when we were moving into our new home) about closing out my storage unit and he recommended just leaving the lock on the door in case something came up and we needed it since we were paid up until the end of the month. I forgot to set a reminder to close out the storage unit and he took the time to call me today and asked me if we still wanted to close our unit from our conversation we had earlier this month (very impressive). Mark is a stand up guy and I'll definitely be back when we need storage again.

jason jordan

4 years ago
rating 5.0
Mark was the best help. Was fast on my time and helped my out with a great unit

Winding River

4 years ago
rating 5.0
Mark -- super job on coordinating the installation of new doors. More than a cosmetic improvement, it has made entry much easier. And, a lot better on the ears -- the old doors were like scratching a chalkboard. (P.S. I've used Storage-Mart environmentally controlled units for many years and have been very pleased with their facilities and management.)

Ken Helmick

4 years ago
rating 5.0
Mark went above and beyond on a sunday i really needed help and he is a great employee thanks ken helmick

Paul Zink

4 years ago
rating 5.0
Rented garage for 4 months: the manager (Mark) knew my name and unit number from day one... Mark kept empty units clean and free from mice and bugs - had neither my entire period.. Door spring broke; Mark had it fixed quickly - left my key with him and had no problems even though I had some high priced tools stored.. I'll rent from Mark again in a NY second... Thanks

Bret Harvel

5 years ago
rating 5.0
Mark is great guy who made the entire process of getting a unit a breeze. The lot is well lit and seems very safe and secure. The climate controlled unit is very clean. Over all I'm very happy.

Joe Marquez

4 years ago
rating 5.0
Mark gave excellent customet service. Very easy to deal with. Made my move simple and fast.

Jason Edwards

4 years ago
rating 5.0
Mark has been very helpful for me and the company I represent. I've worked with many storage facilities in my time and Mark by far has been the easiest and most helpful to work with!

Heather Weir

4 years ago
rating 5.0
Mark, the owner was very quick to get a hold of me once I submitted my request for a unit online. He was able to tell me exactly what he need from me and I was able to go in the very next day to sign papers and see the unit. He was very accommodating and let me have the unit a week early. Mark is kind and I really feel like he cares. That's different than most business owners I'm used to. So far, I highly recommend this storage mart location.

Dawn Summers

4 years ago
rating 5.0
We used storage mart for our transition during a move. Mark, the property manager was fantastic to work with! We had a great experience and would highly recommend them.

Charles Parr

5 years ago
rating 5.0
It's not often these days that you get good customer service and this was amazing service! The unit exceeded my expectations as well. It was super clean and everything worked properly. The security around the facility looks great too. Mark the manager of the facility went well above and beyond to make sure that all my needs were met and did so even on a holiday weekend! I can not say enough how grateful I am for how easy and smooth this has made my move.

Shane Crees

4 years ago
rating 5.0
Great service! Mark did an excellent job getting my new storage unit to me in a quick and timely manner. Very thorough in explaining the facility to me and how everything works. I would highly recommend.

matt sole

4 years ago
rating 5.0
Mark - the property manager was extremely helpful and personable. He took the time to get to know us. He had all of our information and paperwork ready when we arrived with no hesitation. I would highly recommend this location for storage needs.

Jay Sparks

4 years ago
rating 5.0
Friendly service and the storage units are very clean. Mark did a great job explaining everything and is very personable. I highly recommend.

Paul Jr

5 years ago
rating 5.0
I wanted to wait to give a review until I had a few months of experience I have to say it's really been great Mark, manager, is friendly and customer service oriented. Security really cannot be much better than having someone actually living on the premises I highly recommend this location, it is clean and well managed. Our movers had a 55 feet tractor-trailer which was able to get in without any problems I'm the main isle.

Nathan Gulledge

4 years ago
rating 5.0
I could not be happier with my experience with the StorageMart at 11510 N. Main St.!! Mark, the facility manager was always courteous, helpful, informative, and made sure that he made himself easily available if anything would have gone awry, which it did not. The facility was very well kept, clean, and easy to use for its tenants and all of my property was just the way I had left it when I stored it back in June of 2016. Thank you, Mark, for an excellent experience and all of your help while my family was transitioning to KC while I transferred jobs. I would definitely recommend Mark's StorageMart facility to anyone who needs self storage needs, big or small!

chris culbertson

4 years ago
rating 5.0
Mark was very quick to help me out when I was in need and when I needed to upgrade he gave me a great option. Excellent customer service.

Steven Pahls

4 years ago
rating 5.0
Mark was wonderful to work with, very helpful. Appreciate all of his help in deciding the right size and in working with us on what to do.

John Kauer

5 years ago
rating 5.0
Mark is the most customer oriented and friendly person I've dealt with! Love storing at this facility. A+ service!!

Brent Plumer

5 years ago
rating 5.0
Mark the property manager was top notch. Extremely helpful and he is actually appreciative that people stay at his facility. I always looked at this as a situation that if I had to I could move if I was not happy, but Mark has made it where I will never leave. Customer service is a lost art these days and Mark has what it takes. It was a pleasure to work with him. Hard work is also hard to find in this day and age and I always see Mark out on the property picking up trash and making the place clean. Mark is a great employee and person.

C Retche

4 years ago
rating 5.0
Mark the property manager was AMAZING and so helpful. He has a cheerful demeanor and very informative. We've used other Storage Mart before but this one is by far the best one ;)

Jennifer Young

4 years ago
rating 5.0
Very clean facility and friendly manager (Mark) and telephone representative (Sue). I was able to get a storage unit the same day that I inquired about one. I recommend Storage Mart to everyone.

Peter Alfano

4 years ago
rating 5.0
After a multi-day trip with all our belongings, it was refreshing to be greeted by someone with a smile and good attitude. Mark was efficient and helpful in getting us situated in our unit on one of the hottest days of the year. Thanks Mark!

Cindy Schieber

4 years ago
rating 5.0
When I arrived to store a company vehicle, I was in a major time crunch to catch a flight back to FL due to approaching hurricane. I called Mark ahead of time and he went out of his way to make sure all paperwork was prepared, all I had to do was sign, put the car away and we were done in less than 15 minutes! I made the flight! Thank you, Mark! I would highly recommend this StorageMart, they know what customer service is.

Nick J

4 years ago
rating 5.0
Mark, the property manager, is super helpful. I'll be renting here if I need a storage unit again. I highly recommend giving him a call.

Devin Helmich

4 years ago
rating 5.0
Mark is a very helpful manager getting me back into storage with storagemart. He walks me through everything in a very detailed fashion and makes sure by the time you leave you are ready to go. The new doors and paint job makes the place look much nicer. Great job Mark and team!

Darrin Wilson

4 years ago
rating 5.0
We had a WONDERFUL experience with Mark! There was not one question that he couldn't answer immediately. While we were in the middle of a move we started with one storage unit, needed another, and then another!! He had no problem finding units quickly for us! The units are spotless and they are in the middle of putting brand new doors on them. The property is beautifully taken care of as well. This is a great place!

Jane Reed

4 years ago
rating 5.0
I would not have believed that Mark's customer service could get any better, but it did! When the cross-country moving truck arrived early in the morning to deliver my belongings, the truck was too large to navigate to my storage unit. Mark--on his own time--took care of the situation by re-locating me to another unit that was accessible to the truck. He made sure everything with the unload went smoothly and has continued to follow up every time I have visited the unit. He is extraordinary--I've never seen such "go-out-of-your-way" service for customers! Thanks so much, Mark and Storage Mart! :--)

Jane Reed

4 years ago
rating 5.0
Mark was AWESOME!!! From the minute I walked in, he treated me like a valued customer. He took time to make sure I understood everything and answered any questions, as well as showed me around personally. I so appreciate his friendly, professional manner! I know my stuff is in a great place run by great people! :--)

Shalean smith

4 years ago
rating 5.0
My husband and I are just getting out of the military life. We are moving home to Kansas City and Mr. Mark at storage mart on N. main st was absolutely amazing!! He gave me a number to call because we were getting into town late and I had to stop several times due to being newly pregnant. He came to the office to help us at 10 PM!!!!! He made sure the gate code worked and even gave me a hug (which by the way) was very needed after the trying day we have had! Thank you so much mark for all your amazing help and the wonderful kindness you showed to myself and my family!!! It won't be forgotten!!! I would suggest this place to anyone looking for storage!!! I give a solid 6 out of 5 stars!!!

Andrea Borders

4 years ago
rating 5.0
Many of us need to store some of our very cherished and personally precious belongings, not just unwanted overflow... we have peace of mind because of Mark the property manager of this facility. He responded and arranged storage for us IMMEDIATELY, he followed up with a courtesy call the following morning after we rented. He is customer service and security minded! Really just a pleasant person to have business with. Thank you Mark, God Bless....

Donald Cotton

3 years ago
rating 5.0
We moved from the East Coast and arrived on a Sunday pulling a u-haul. We weren't aware StorageMart was closed on Monday. As it turned out, we had to have our rented trailer back by Monday or, accrue additional charges. We called the storage facility and left a message. The property manager, Mark, called within 30 minutes. This happened to be his day off. When we told him of our circumstance, he was more than willing to help us. He gave us his personal cell number to call when we got to the storage facility. As it turned out, we didn't need to call because he was already there to meet us. He went above and beyond to see that we were taken care of. Unfortunately, you rarely see that type of customer service anymore. Thank you, Mark, for giving up your time to take care of perfect strangers.

Dana Mullin

3 years ago
rating 5.0
Absolutely wonderful experience with Mark and StorageMart. It was the first time we used storage, and since we were storing the contents of our entire home in between moves, we were quite apprehensive. From the moment we inquired about units, we felt at ease with Mark and his team. They patiently helped us determine the ideal unit for our needs, and were always available to answer questions (including when we misplaced the gate code). The location is secured, tidy, and well-kept. Most importantly, for us, at least, was the presence by Mark and his team. Thanks for everything!

Patty Champagne

3 years ago
rating 5.0
Shelly was extremely helpful and patient with me. She worked with me to make sure I got the right sized unit for my household items. I highly recommend this location for your storage needs.

Shea Simmons

3 years ago
rating 5.0
Shelley was very helpful in getting units that fit our needs. Very friendly. Love the easy gate access. Clean, nice units.

karl shikles

3 years ago
rating 5.0
The facility is clean and well maintained, the manager (?) Was super friendly and competant and the facility person who was there even got out the golf cart that had doors on it so we didn't have to walk in the zero degree weather to go look at the different units. Can't recommend them highly enough.

Mark Fiorino

3 years ago
rating 5.0
Manager on duty was very helpful and made sure I rented the best storage space for my needs. Well maintained

Shawneen Frieson

3 years ago
rating 5.0
We rented a large unit here for over 1.5 years - during that time, new doors were added, units were repainted, and a new entry/exit gate was installed... 24-hr access is most convenient, as is the monthly autopay... when we were done renting, Shelly was very accommodating, due to our difficulties getting a U-Haul to move our stuff out... highly recommend!

M Elizabeth

2 years ago
rating 5.0
Really good people. No hassle, reasonable prices, good location.

Jim Betts

2 years ago
rating 5.0
Storage buildings are a drain on your income but when you need a place to stash things for a while then they are useful. The people that run this StorageMart are pleasant enough to deal with and the storage unit didn't give us any problems.

LUKE ABRAM

2 years ago
rating 5.0
The service and help at this storage mart was awesome!

Otto Nunn

2 years ago
rating 5.0
Nice place to keep your stuff

Jamie Wallace

2 years ago
rating 5.0
I love this storage. Its my fave

Glenda Covert

1 year ago
rating 5.0
Beth was very helpful and friendly

Rex Ziegler

1 year ago
rating 5.0
So nice.. For a small monthly fee they will let you put the shyt you no longer have a place for, in one of their closets or garages.

pharrah smith

1 year ago
rating 5.0
Friendly staff and decently priced

Gary Heinrich

1 year ago
rating 5.0
EXCELLENT PRICE, CLEAN CONTAINER, NICE PERSON SHELLY SET ME UP AND TOOK ME TO MY STORAGE AREA! WOULD RECOMMEND THIS PLACE TO EVERYONE NEEDING A STORAGE FACILITY.

Debbi Stallard

1 year ago
rating 5.0
Very reasonable rates clean property great security!

Katie Quigley

1 year ago
rating 5.0
Super easy process and had no issues at all with storing our things for a few months while our new house was being built. They were even lenient with us at the end of the last month when we werent sure if we needed to extend or not until the last minute. Recommend!

Carrie McCracken

1 year ago
rating 5.0
Shelley was amazing! She went above and beyond to answer all my questions. She was very friendly! I would recommend this company anytime! They really care about their customers! Thank you Shelley, on main st- Storage mart!!! Carrie Mccracken

Judy Milburn

1 year ago
rating 5.0
I dealt with Shelly and she was kind and knowledgeable. Great job

Chadwick Cope

11 months ago
rating 5.0
Super nice, amazing customer service, and great price! I couldn't ask for a better experience!

Christine Hayden

11 months ago
rating 5.0
The site manager is very nice and explained everything well. I had never rented storage before, so I wasn't sure what to expect. The unit was very clean and everything in the facility is in good repair. You can buy locks on site so that was much easier. They also had moving supplies available to purchase- good idea!

steven strube

9 months ago
rating 5.0
Pleasant Quick Hassle free Effecint Friendly Upbeat Treat her and others like that with respect!!! Scooby/ KC,Mo

Lance Green

10 months ago
rating 5.0
I was needing a 510 I was in and out with a unit in like 15 min If that. I had a pleasant time talking to the wonderful lady their . she was very helpful and informative.

Maria Diaz

8 months ago
rating 5.0
Bill was very helpful and great customer service! Excellent experience! Highly recommend. Storage is nice and clean!

Steven Cayce

8 months ago
rating 5.0
Bill was extremely helpful. Everything seemed clean ans safe. Top Notch!

Tim Bailey

8 months ago
rating 5.0
Bill was very professional and helpful with everything! Very informative!

Trenese Loyd

7 months ago
rating 5.0
Great service. Anything I needed they were available to me and very helpful. My unit was on a narrow slope with a dip that collected water when it rained right in front of the entry way and they always made sure to clear it for me. When I moved out Bill even gave me a free blanket to lay down so mud didnt trail in and out of the unit, or my stuff didnt get wet or muddy. Highly recommend;)

Brandon R

7 months ago
rating 5.0
Seems to be very secure and well lit with cameras everywhere. It has a gate with code. Bill helped us and was great.

angie wickline

7 months ago
rating 5.0
I will for the rest of my life use storage mart for all my storage needs. Shelley and bill are family. Thank you for keeping our home safe.

Jacob Hay

7 months ago
rating 5.0
This process was quick and easy. Bill was very friendly and willing to answer any questions I had. The price is also extremely reasonable for quality and location.

LaJaé Fuller

7 months ago
rating 5.0
They are awesome Bill is one of the kindest person I know. I have been struggling with a lot of things. And he has been absolutely amazing. I would highly recommend them!

Jarret Blanton

5 months ago
rating 5.0
Thank you Storage Mart and especially Bill the property Manager. Bill was instrumental at helping me with my storage needs. I had unfortunately fallen behind with my monthly payments due to a work related injury that kept me off for 6 months. Bill explained my options and was patient with me coming up with a solution. Truly 5 stars service and I highly recommend. Thank you once again!

Queen Henderson

6 months ago
rating 5.0
I have been here over a year and had the best experience!! I highly recommend to anyone looking for storage!! Great staff great service!!

Cassidy Young

4 months ago
rating 5.0
Bill is absolutely amazing. I would trust him with my life. I've been here for almost a year and I haven't had any issues at all. No water damages or anything. Bill has been helpful in working with me when I'm in between jobs. He's truly the best. I highly recommend this location.

Patricia berry

4 months ago
rating 5.0
CLEAN and Safe! Bill is a pro at taking care of this location and keeps the grounds clean. First I've seen a storage facility kept up so well. We are keeping this needle in our hay stack. Thank You Storage Mart

Jake Bukucs

5 months ago
rating 5.0
Bill was the associate that helped me get set up, he was informed and helpful as expected! Facilities were clean and well kept! I would recommend Storage Mart to anyone looking for a place to store their personal items! #GIVEBILLARAISE

Adrian Johnson

5 months ago
rating 5.0
Bill was easy going and very helpful especially with our emergency situation. Knew exactly what we needed and very prompt. Thank you Bill! And priced very reasonably

Queen Henderson

4 months ago
rating 5.0
I have been here over 2 years and had the best experience!! I highly recommend to anyone looking for storage!! Great staff great service!! I have truly enjoyed my time here thank you so much!!!

Ashley Pullium

3 months ago
rating 5.0
Bill was very helpful went above and beyond to help get my company situated with the perfect unit. Great location and super clean.

Juniper Hansen

3 months ago
rating 5.0
Bill has been absolutely the best to work with!! I have had such a great experience working with him and have so many questions that I needed answered and he has gone above and beyond to make my stay and experience at Storage Mart the ABSOLUTE BEST! I wouldnt go anywhere else!! Recommend 100%!!!

Dustin Kirkwood

3 months ago
rating 5.0
Bill was an amazing help today. After a hectic day of moving, he got us a storage unit quickly! Great place.

Steve Ferguson

2 months ago
rating 5.0
Walked right in and was setup with a unit quickly and at a reasonable price. Bill the general manager was very helpful in answering all of our questions and was great to work with after we secured the unit. I will be recommending this StorageMart to friends and family.

Janice Prezwodek

2 months ago
rating 5.0
Excellent service. Excellent prices. Convienent location. Bills nice too!

Patrick Gamm

2 months ago
rating 5.0
Stopped by my storage unit April 7th and ran into Bill as he was making his rounds. Its always good to see him. He takes the time to smile and say hello how have you been.

Corey Wright

1 month ago
rating 5.0
Bill is awesome! He has been a great help to me. An hes a really cool guy!

John-Henry Jarwood

1 month ago
rating 5.0
Have used the 5X15 units at this property for close to a year and The experience has been overwhelmingly positive. Have had no breakins and the area is well lit at all times. Bill was very helpful to me during my move out.

Lorraine Stringer

3 weeks ago
rating 5.0
Great customer service on the phone and at location. I am happy with unit and dealing with friendly people.

Erica Mora

1 week ago
rating 5.0
Phenomenal customer service. Super quick and easy set up for storage unit needs. Bill was very helpful and kind. Thank you Bill and storage mart.

gary kelley

6 years ago
rating 4.0
Fair price,clean facility and excellent customer service from Deborah and now Mark. What more can I say! My only issue is with customers that park in middle of aisle making it difficult to get to my unit with a trailer.

Bennett Herrick

1 year ago
rating 4.0
American Legion Post 626 in Gladstone MO. was looking for a place to consolidate our equipment and get it out of the Commanders basement when we discovered Store it Forward at StorageMart. A great opportunity for us and a nice, clean friendly facility a few miles North of us.

G. Starnes

1 year ago
rating 4.0
Nice....secure storage

Tina May

4 months ago
rating 4.0
So far so good. I was not looking forward to having another storage unit. My last one was horrible. Storage Mart was very easy to work with and answered all of my questions. It is also nice to have an actual person onsite.

Aaron McCully

4 years ago
rating 3.0
Decent place.

Game wolf

3 years ago
rating 3.0
Convenience is key to this location. Its easy to get to. The units seem the same as any other location.

Penelope Kennedy

1 year ago
rating 3.0
I had already rented the unit online. When I went to check in at the office it took over 30 mins for them to set up things in their system and print out the papers for me to sign. People actually came in, waited and left they were waiting so long for her to finish with me.

Karen Teed

3 years ago
rating 1.0
Rude, my mother paid for a storage here for many years. Her stuff became mouse and rar infested and water damaged. Nothing we could do since we didn't notice til after my mother passed. Also charged family-honestly could had rented a 1-2 bedroom home for as much as this cost -an increased amount upon learning our mother had passed. The on site manager was rudd and reminded me of a drug addict.

Penny Graham

3 years ago
rating 1.0
Way over priced and more that double your rent if your late

Jacob Johnson

1 year ago
rating 1.0
Terrible units and terrible service. Much of my familys priceless things were destroyed by water damage because of a rusted out wall in the unit next to ours. Not only did they knowingly rent us this unit, but failed to notify us when the units surrounding ours were reported to have flooded. We discovered the damage ourselves. The attendant at the front not only did not apologize, but offered no help or explanation as to why we werent notified.

Jacob Johnson

1 year ago
rating 1.0
Terrible units and terrible service. Much of my familys priceless things were destroyed by water damage because of a rusted out wall in the unit next to ours. Not only did they knowingly rent us this unit, but failed to notify us when the units surrounding ours were reported to have flooded. We discovered the damage ourselves. The attendant at the front not only did not apologize, but offered no help or explanation as to why we werent notified.

Travis Johnson

1 year ago
rating 1.0
Unit was broke into in the first week not a good storage place

Jennifer King

9 months ago
rating 1.0
Raising the rates after being there a few months is just bad business. Other storage locations do not do this. Awful!! I will be moving my things. I talked to the male at the storage facility who said "yeah, they do that" But offered no assistance. He was really not helpful.
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rating 4.0
3 Reviews
Write a Review

Debbie C.

1 year ago
rating 5.0
Great customer service & very organized. Rented a climate control unit. Very nice access!

Patty D.

5 years ago
rating 5.0
Mark at StorageMart was extremely helpful. He made sure that the particular unit that we needed was reserved for us as soon as it became available. The...

Houston D.

6 years ago
rating 2.0
This property has had many issues. The property manager is very nice, beyond that, this is not much for me to recommend. The rent goes up on a regular...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Climate Control
  • Delivery Acceptance
  • Drive-up Access
  • Exterior LED Lighting
  • Gated Entry
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • Rental by Phone
  • Roll Up Doors