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9200 N Oak Trfy, Kansas City, MO, 64155

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT9:30am - 3:30pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews


8 months ago
Not exactly cheap, but considering how safe i know my things are its worth it. Great service to.

felicia coleman

9 months ago
Real nice and helpful very good costumer service.

David Schulman

1 year ago
Layton was very responsive to my questions, and he had exactly what I needed as far as a storage space goes. Probably one of the cleanest and friendliest storage locations north of the river that I have ever found...and I've used a few of them!

Jared Mann

1 year ago
Layton was wonderful! Very helpful. I would recommend to anyone!

Camille Reese

1 year ago
I'm a very happy customer to use storage mart thank very much!

Mindy Mehl

1 year ago
Great customer service

Janette Novak

1 year ago
My experience here with Layton was wonderful. He showed me options, thoroughly explained how the rental agreement works, gave me all the info I needed in a professional, courteous, and friendly manner. I also witnessed him going the extra mile to help others who were already renting storage facilities there. This was quite a contrast to the terse, rude service I received from the competition down the road, who seemed inconvenienced at the idea of helping me. Even though that facility was closer, I am glad I listened to my instincts and drove up the road to StorageMart. It's a clean, well managed facility, and the service here is second to none.

Jennifer Clopton

1 year ago
The staff was wonderfully showed up late they stay so I could check in and get the unit. Unit was clean and safe was easy to check out and easy to get in too and use the unit will use again and recommend to any one need a storage unit.

Jessica Johnson

8 months ago
Super friendly and accommodating not to mention clean and perfect location! So pleased with the service so far! Definitely will recommend to friends and family!!

Richa McKinney

10 months ago
Penny was very helpful. I will recommend her at 9200 N. Oak, KCMO. 64155. I will recommend Storage Mart to everyone.

Kenny German

1 year ago
Wonderful customer service! Layton was more than helpful and definitely took care of a minor insight. I would definitely recommend this site to anyone!

mike chyka

1 year ago
Staffing is good!

Megan Bowers

2 years ago
I was very impressed with Storage Mart. Kept some things there for a couple months and didn't have any problems. I wished it was a little cheaper but it's in line with all other places, only cleaner and more secure. Definitely recommend this place over others.

Nathan Ewing

1 year ago
Very accommodating, helped me with several options to fit my needs. I would recommend them to a friend.

Thomas Mansur

9 months ago
Clean well managed facility

christina quick

1 year ago
Employees are very nice and professional. Great location. The facility is very clean and you feel that your belongings are secure.


1 year ago
Great customer service, Layton was very professional and courteous.

Jennifer DeHaemers

6 months ago
Easy to rent and the Manager, Penny, was very friendly and helpful. Great location as well.

Tennille Lampe

5 months ago
The actual staff, manager Penny and Joey were great. I could tell they were actually there to serve there customers. The location, 24/7 access and staff here is great. Don't mind the call center they have good intentions. Call the actual location number to get the service your looking for.

Trevor Clay

4 months ago
Good follow up and easy experience. Price was fair, unit was clean and good space, and precess was simple. No contract too!

A Google User

4 months ago
Needed a moderately priced storage space in the Northland right away, and was taken care of by Penny (the manager). Convenient location, very clean and well lit facility with 24/7 availability makes this a great choice.

Terri- TheLoyalOhana

5 months ago
Great location with easy access. Clean facility with friendly staff. Manager was very helpful.

Mike Okay

1 month ago
Excellent place even better ppl I definitely recommend this location

Laura Ellsworth

2 years ago
It is a nice facility, appearing clean and safe. However, I was not pleased with the financial aspect. I was told a price one week, called the next week and it was $20 higher, and when it was time for me to actually get the unit a week later, it was $40 higher that the original price quoted. When questioned, I was told the price changes not only daily, but hourly based off of supply and demand. I think this practice is wrong.

Stephanie Taylor

2 years ago
Just rented a small space for a few months. Michael was very friendly to work with. Facility is very clean, was able to "hold" online and then just stop by and sign the papers. They definitely take pride in their facility.

Herman Lyons

2 years ago
If you need a simple storage facility without all the thrills this is a great one. Things were secure all summer long

Derek Wiss

5 months ago
Easy to get my stuff in and out and easy access to the storage unit

Jim Brown

3 months ago
Penny was very helpful in answering questions and taking us on a tour of the various units available. So far the access to the units is very convenient and the unit is in very good shape based on use.

Dustin Lunde

1 month ago
Great service, good facility, and access. Roads inside are not very level, so not the most convenient for loading/unloading if you need to be in there frequently.

Sam Bearden

1 month ago
Since Storage Mart took over the rates continued to go up, over and over again, even though nearby storage places kept theirs low. I stayed and hoped it would max out at some point. But rate increase after increase with no improvements, upgrades or perks at all... The staff was great, but Storage Mart doesn't care if you stay or go, loyalty means nothing to them, they just want more money for the same "average" storage unit. Sad I was there for 3+ years and just can not afford to pay the insane rent. I moved to a bigger unit, closer to home, that extermintes pests and has better security for exactly half what StorageMart charges.
See all Reviews

Saige L.

1 year ago
Customer service is key here! An older gentleman that was working (I can't remember his name) was so helping to all guests that it didn't matter how long...

Storage Facility Amenities5 Amenities

  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • Truck Rental