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StorageMart

9200 N Oak Trfy, Kansas City, MO 64155

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 3:30pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.5
Write a Review

maddogkilla84

3 years ago
rating 5.0
Not exactly cheap, but considering how safe i know my things are its worth it. Great service to.

felicia coleman

4 years ago
rating 5.0
Real nice and helpful very good costumer service.

David Schulman

4 years ago
rating 5.0
Layton was very responsive to my questions, and he had exactly what I needed as far as a storage space goes. Probably one of the cleanest and friendliest storage locations north of the river that I have ever found...and I've used a few of them!

Jared Mann

4 years ago
rating 5.0
Layton was wonderful! Very helpful. I would recommend to anyone!

Camille Reese

4 years ago
rating 5.0
I'm a very happy customer to use storage mart thank very much!

Mindy Mehl

4 years ago
rating 5.0
Great customer service

Janette Novak

4 years ago
rating 5.0
My experience here with Layton was wonderful. He showed me options, thoroughly explained how the rental agreement works, gave me all the info I needed in a professional, courteous, and friendly manner. I also witnessed him going the extra mile to help others who were already renting storage facilities there. This was quite a contrast to the terse, rude service I received from the competition down the road, who seemed inconvenienced at the idea of helping me. Even though that facility was closer, I am glad I listened to my instincts and drove up the road to StorageMart. It's a clean, well managed facility, and the service here is second to none.

Jennifer Clopton

4 years ago
rating 5.0
The staff was wonderfully showed up late they stay so I could check in and get the unit. Unit was clean and safe was easy to check out and easy to get in too and use the unit will use again and recommend to any one need a storage unit.

Jessica Johnson

3 years ago
rating 5.0
Super friendly and accommodating not to mention clean and perfect location! So pleased with the service so far! Definitely will recommend to friends and family!!

Richa McKinney

4 years ago
rating 5.0
Penny was very helpful. I will recommend her at 9200 N. Oak, KCMO. 64155. I will recommend Storage Mart to everyone.

Kenny German

4 years ago
rating 5.0
Wonderful customer service! Layton was more than helpful and definitely took care of a minor insight. I would definitely recommend this site to anyone!

mike chyka

4 years ago
rating 5.0
Staffing is good!

Megan Bowers

5 years ago
rating 5.0
I was very impressed with Storage Mart. Kept some things there for a couple months and didn't have any problems. I wished it was a little cheaper but it's in line with all other places, only cleaner and more secure. Definitely recommend this place over others.

Nathan Ewing

4 years ago
rating 5.0
Very accommodating, helped me with several options to fit my needs. I would recommend them to a friend.

Thomas Mansur

3 years ago
rating 5.0
Clean well managed facility

christina quick

5 years ago
rating 5.0
Employees are very nice and professional. Great location. The facility is very clean and you feel that your belongings are secure.

calicuz

4 years ago
rating 5.0
Great customer service, Layton was very professional and courteous.

Jennifer DeHaemers

3 years ago
rating 5.0
Easy to rent and the Manager, Penny, was very friendly and helpful. Great location as well.

Tennille Lampe

3 years ago
rating 5.0
The actual staff, manager Penny and Joey were great. I could tell they were actually there to serve there customers. The location, 24/7 access and staff here is great. Don't mind the call center they have good intentions. Call the actual location number to get the service your looking for.

Trevor Clay

3 years ago
rating 5.0
Good follow up and easy experience. Price was fair, unit was clean and good space, and precess was simple. No contract too!

A Google User

3 years ago
rating 5.0
Needed a moderately priced storage space in the Northland right away, and was taken care of by Penny (the manager). Convenient location, very clean and well lit facility with 24/7 availability makes this a great choice.

Terri- TheLoyalOhana

3 years ago
rating 5.0
Great location with easy access. Clean facility with friendly staff. Manager was very helpful.

Mike Okay

3 years ago
rating 5.0
Excellent place even better ppl I definitely recommend this location

A nichole

2 years ago
rating 5.0
Hate that I had to spend money on storage units for over a year but the manager Penny is amazing! She's very friendly and always did everything she could to make the experience as easy and stress free as possible.

Sara Shelby

2 years ago
rating 5.0
The store manager is very friendly and helpful. The unit I rented was very clean.

M Elizabeth

2 years ago
rating 5.0
Somehow another review of storage mart was posted without my knowledge. I have had no issue here and it has been a pleasure. Thanks

Michael Adkins

2 years ago
rating 5.0
Great Staff... Lot is kept very clean... Nice place...

Toni Greim

1 year ago
rating 5.0
Clean, Friendly Staff, Quick, Easy Access, Good Deals Online.

Rebecca Mason

1 year ago
rating 5.0
Penny, the manager, is very helpful. Perfect location. Reasonable prices.

Todd Flowers

1 year ago
rating 5.0
Best prices on storage unit around!! Penny is great to work with and everything is on the up and up!

James Kirk

1 year ago
rating 5.0
I only bought an auction but the place was very clean and the lady I delt with was great.

Allan Cianflone

1 year ago
rating 5.0
Very professional . They got me out of a jam and got me a box within 2 hours. Would highly recommend them.

King Koenigsegg

1 year ago
rating 5.0
Penny at storage mart 9200 N. Oak tfwy helped me alot I wasnt expecting the process to be fast and easy. Also, she was really friendly and kind, and The prices are the best and it has the best value that Ive seen. I definitely recommend storage mart for anyone to Thats looking for storage at a reasonable and fair price!

Richard Simmons

1 year ago
rating 5.0
It's a good storage place .

Anna Northcutt

1 year ago
rating 5.0
Peggy was very very helpful! She explained all my options and helped me decide what worked best for me. I accidentally left my unit unlocked and opened and she called and let me know.

Al Riley

1 year ago
rating 5.0
Clean place and Penny is real nice and helpful

Richard Simmons

1 year ago
rating 5.0
It's a good storage place .

Cecil Connor

1 year ago
rating 5.0
Very nice place the people are very helpful

Ken Moberg

1 year ago
rating 5.0
Friendly and good security

Deborah Stuck

10 months ago
rating 5.0
Very helpful, explains everything, courteous and offers good tips

Hai Dao

9 months ago
rating 5.0
So convenient

Eric Jamison

3 years ago
rating 5.0
Great storage!

Ben K

7 months ago
rating 5.0
I have had need in the past to use storage units in the past at other lucrative, and with other companies, but absolutely none of them compare to the service, cleanliness, and ease of access as Storage Mart, and of the locations of theirs I've been at, this is by far the best. The office manager Penny was always incredibly kind, chatty and professional. Should I ever need a storage unit again, I will, without a doubt, choose this location again, even if it means going out of my way, which is unlikely, as it's so easily accessed off of 152.

Dusty St Claire

5 months ago
rating 5.0
Had a great experience with Penny at the No Oak store. Penny knew what I was looking for, stayed on top of it and contacted me the day it came open. Very professional, happy, and great to work with!! Great place to rent from

Zach Dent

4 months ago
rating 5.0
Super easy, super convenient, perfect prices! Penny B. was amazing and professional! Took the time to show us the site and make sure our codes worked correctly. Definitely recommend storage mart on north oak and 152hwy.

Hai Dao

9 months ago
rating 5.0
So convenient

Nathan Edwards

4 months ago
rating 5.0
I have rented from this facility twice and had excellent customer service both times. The manager, Penny, is super helpful and works hard to meet the customers needs. She knows her facility well and always provides the best deal available. The facility is well lit with good security which gives me a worry free experience. Thanks!

Connie Bobe

4 months ago
rating 5.0
We have always had a very positive experience working with Penny. She is very knowledgeable, professional and always works hard to assist her customers. Penny is a great asset to this business, I hope upper management, appreciates her hard work as much as your customers! Nice job, Penny!

Aspen Victoria Maquera

3 months ago
rating 5.0
I had the most wonderful experience getting set up with my storage unit here. In the past, and with other storage companies, necessary information was never communicated to me for me to make the most of my experience. I travel for work and am constantly leaving my belongings behind, so its very important to me that I know my possessions are safe while Im away. From the initial phone call in setting up my appointment to putting a lock on my new unit with all my things stored safely inside, the interaction took less than a few hours! Penny was so incredible and was there every step of the way with me. She explained to me all of the small details Id never think to ask, but were important to know, and walked with me to my unit to make sure everything went well on my first trip. There was no struggling with the entry code or how the doors lock, she explained it all before I even had a chance to ask! I live in Kansas City but my whole family lives in New England. I have no foundation here, Im really on my own. I feel so thankful to have found this location and its staff, and I know I made the right choice. Thank you Penny & N Oak Trafficway Storage Mart! Aspen V Maquera

C.C.

3 months ago
rating 5.0
I needed a storage units today and I had spent 2 and 1/2 hours looking for one. When I walked in the door at StorageMart Penny greeted me immediately when I walked in. The lobby was spotless there was plexiglass up at the service counter and Penny was wearing her mask . That's an A-Plus for Penny and storage Mart!! I was there less than 5 minutesshe got some basic information from me and showed me three units on a golf cart. "with a partition" and I was out of there 15 minutes total time. I drive a big commercial vehicle and she made sure that I got a unit with easy access. Thank u storage Mart keep doing what you're doing !! And thank you Penny keep doing what you're doing !

drew morgan

2 months ago
rating 5.0
Penny is very nice she helped me with all the questions that I had and I would definitely suggest storage Mart to my friends and family

Kim Milbourn

2 months ago
rating 5.0
Nice area, clean grounds. Everything is easy to access. Thank you Penny, for all your help. I couldn't have done it right without you.

M Harvey

3 months ago
rating 5.0
Penny was amazing to work with. She helped us get set up with our unit quickly and was easy to work with. My only trouble was the day that I was moving out of my unit they were redoing concrete and fixing up areas around the complex. Penny was quick to come out to ensure that construction was working with us to be able to unload my unit and that people could still freely move around the complex. I would certainly use this location again if I need a storage unit.

Jason Werline

2 months ago
rating 5.0
My experience here was mostly flawless, thanks for your help!

Laura Ellsworth

5 years ago
rating 4.0
It is a nice facility, appearing clean and safe. However, I was not pleased with the financial aspect. I was told a price one week, called the next week and it was $20 higher, and when it was time for me to actually get the unit a week later, it was $40 higher that the original price quoted. When questioned, I was told the price changes not only daily, but hourly based off of supply and demand. I think this practice is wrong.

Stephanie Taylor

5 years ago
rating 4.0
Just rented a small space for a few months. Michael was very friendly to work with. Facility is very clean, was able to "hold" online and then just stop by and sign the papers. They definitely take pride in their facility.

Herman Lyons

5 years ago
rating 4.0
If you need a simple storage facility without all the thrills this is a great one. Things were secure all summer long

Derek Wiss

3 years ago
rating 4.0
Easy to get my stuff in and out and easy access to the storage unit

Jim Brown

3 years ago
rating 4.0
Penny was very helpful in answering questions and taking us on a tour of the various units available. So far the access to the units is very convenient and the unit is in very good shape based on use.

Dustin Lunde

3 years ago
rating 4.0
Great service, good facility, and access. Roads inside are not very level, so not the most convenient for loading/unloading if you need to be in there frequently.

John Pope

1 year ago
rating 4.0
Not a bad place. A bit pricey but worth it

Larissa Terslin

9 months ago
rating 4.0
The reason I gave 4 stars and not 5 is the concrete is tore up so badly. I know it's because of the salt that's put down in the winter. They did fix a huge portion of it last summer but it's a mess again this winter. I'll give 10 stars to the manager, Penny! Any issue or problem I've had was immediately addressed. I've recently moved out of my storage and I'll definitely return should I ever need a unit again! I'll miss seeing you Penny, thanks for EVERYTHING!!!

jixter naut

2 years ago
rating 3.0
Driveway is pretty torn up. One of the security code pads is missing some numbers. Works but is frustrating.

Diane Jenkins

1 year ago
rating 3.0
Easy and quick on getting in and online set up. Location is good

Sam Bearden

3 years ago
rating 2.0
Since Storage Mart took over the rates continued to go up, over and over again, even though nearby storage places kept theirs low. I stayed and hoped it would max out at some point. But rate increase after increase with no improvements, upgrades or perks at all... The staff was great, but Storage Mart doesn't care if you stay or go, loyalty means nothing to them, they just want more money for the same "average" storage unit. Sad I was there for 3+ years and just can not afford to pay the insane rent. I moved to a bigger unit, closer to home, that extermintes pests and has better security for exactly half what StorageMart charges.

Aaron_Khiara Roberts

2 years ago
rating 2.0
Very over priced..go a bit north for great place and better pricing

Tammy Grant

10 months ago
rating 2.0
Was assigned a unit that was uneven at the entrance. Mgr offered to move to a equal unit for 25 dollars more. Had 2 friends and two children injured while trying to move into this unsafe unit. One side is level at the entrance other side is 8 inches below ground can't even get most of my equipment into it. My friends 7 year old tripped going into and fell and busted his chin on the concrete and blood everywhere. Lucky he didn't bite his tongue or break his teeth. Manager could care less Gave call to corporate but haven't heard back I'll update when do.

Terry Coleman

1 year ago
rating 1.0
All along back side Its not sealed or even close together. There gaps everywhere. So snakes and bugs got in. Also people can use a ladder and climb over on your side.

Ermek Junushev

8 months ago
rating 1.0
There was no adjustment in the pricing due to the virus. I explained them that I couldnt get my items out due to the concern of the virus because I needed manpower. They wouldnt even consider it

Mike Boultinghouse

5 months ago
rating 1.0
DO NOT rent from this storage facility. I had my boat stored there for several years in a 10 x 30 unit. My rent started off at approximately $135 per month and it was raised steadily until they now want $236.99 per month. The whole problem with that is when you go to their website and price a 10 X 30 unit it is priced at $161 per month. So apparently loyal customers who paid on time every month and were never a problem are penalized by having to pay nearly $76 more per month! Looks like new customers are rewarded and loyal customers are taken advantage of. I finally had enough and am leaving the facility as of July 1, 2020.
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rating 3.0
2 Reviews
Write a Review

Saige L.

4 years ago
rating 5.0
Customer service is key here! An older gentleman that was working (I can't remember his name) was so helping to all guests that it didn't matter how long...

Tina R.

1 year ago
rating 1.0
You're better off throwing your stuff away than to store it there!!! Rodent infested!! Don't fall for the insurance scam as I did. Not to mention everything...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Delivery Acceptance
  • Drive-up Access
  • Exterior LED Lighting
  • Gated Entry
  • Indoor Vehicle Storage
  • Online Bill Pay
  • Online Rental
  • Rental by Phone
  • Roll Up Doors