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StorageMart

605 Northeast Jefferson Street, Blue Springs, MO 64014

Gate Hours
Daily8am - 5pm
Google Reviews
rating 4.8
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Tim Childers

1 year ago
rating 5.0
I actually rented from a different location. But Janis was filling in, and she was very pleasant and kind. Very helpful and full of information. She mentioned she worked at a different location, so I wanted to put a review in for her. Great Job Janis!

Laura Hoffman

2 years ago
rating 5.0
Elizabeth and Janice are friendly and extremely helpful! I called around to many different facilities Storage Mart offered the best deal and was incredibly accommodating. Moving and storing is not a pleasant experience. These two ladies very understanding of that and helped to make things a bit easier! The best thing since sliced bread....

KrissAndstacey Mills

2 years ago
rating 5.0
Probably the best experience I have had when renting a storage facility. Janice is super friendly and helpful, the units are meticulous and I had no concerns for the safety of my belongings. Definitely a huge thumbs up here.

James Darby

1 year ago
rating 5.0
Don is a good man . Im going to enjoy dealing with you folks . Clean storage unit and easy access .

Eric Flack

2 years ago
rating 5.0
Janis, the manager, was extremely helpful! She took her time to show us all the options and even sent us to another storage mart to look at another size. We ended up returning and renting at this location. The facility was well kept as the space was very clean. If you need a clean, safe storage area with a friendly, helpful office staffthis is your place!

Lloyd Emmons

1 year ago
rating 5.0
Janice has satisfied all my moving needs, she done an outstanding job taking care of me . Thank god for storage mart

Mark Reynolds

1 year ago
rating 5.0
I am well pleased by the StorageMart customer service and storage facility. New to the KC area we needed a clean, friendly, and secure storage area and StorageMart met our needs. Great location just off I70 and Adams Dairy Parkway.

Stephanie l

1 year ago
rating 5.0
I was very pleased with the customer service. Janis was very helpful and friendly as soon as I walked in. She was able to provide all the information needed to know and assured me the protection of my storage unit.

Mindy Williams

1 year ago
rating 5.0
We have been here over a year. Janice has been such a huge help and a delight to work with. I would highly recommend her and the facility. Will definitely use again.

BushLeague_Pops Bush

1 year ago
rating 5.0
Just about the nicest lady youll ever meet. Janice was such an absolute joy to talk to. Very clean and top notch customer service.

M & A Reynolds

1 year ago
rating 5.0
Janis was so very nice and delightful to work with. I had an issue with the billing and she was able to take care of it and resolve it quickly. She made me feel like I was her only customer.

Benjamin Ecks

1 year ago
rating 5.0
Clean facility. Reasonably priced. Janice is an asset. She's very courteous and thorough. 5 stars!

BB Lee

1 year ago
rating 5.0
We were very pleased with quick assistance from the corporate staff when we called to reserve a space. We then received a call from Janis who helped us. When we arrived, we were welcomed, registered and were immediately provided a space number and a code for entering and leaving the gated area. The facility is clean and well maintained. The on site staff is cordial. We highly recommend StorageMart.

Shannon Davis

1 year ago
rating 5.0
Janice shows great examples of how a store manger should treat their customers and her staff exemplifies the same quality customer service.

Jeremy

1 year ago
rating 5.0
Janis was great to work with. Made the whole process very easy!

Jessica Muldoon

1 year ago
rating 5.0
Janice is a very kind lady very knowledgeable and helpful towards what lock I needed to get and the storage size unit I needed and was just very knowledgeable of her job and what it consists of and helped me out and I appreciate her very much I would recommend everybody I know to go there if they need a storage unit

Stacey Whitehead

1 year ago
rating 5.0
Super friendly employees and I was impressed with how clean and secure the facility was.

Kathey Webster

11 months ago
rating 5.0
Missy in home office was a huge help! Her temperament was pleasant and patient. I appreciated her going the extra mile! Elizabeth and one of the assistants, seriously went above and beyond. Poor Elizabeth let me cry on her shoulders and helped me through this crazy decisions. Moving is so stressful. She understood it and was so compassionate. I'll never forget her help during this process.

Francesco Lowe

11 months ago
rating 5.0
Excellent customer service, very friendly - made the whole thing very easy!

Brenda Bigelow

9 months ago
rating 5.0
Great experience. Clean unit and well maintained grounds. Janis in the office was a great help, very sweet. Whole ordeal was fast and easy.

Steve moranville

9 months ago
rating 5.0
Janice was fantastic. Helped me figure out what size of unit I needed, explain everything about renting the unit. Highly recommend

kim davis

9 months ago
rating 5.0
Janis was great in helping us. it's nice to have good customer service.

Andrew Unrein

8 months ago
rating 5.0
The folks operating this facility are incredibly helpful and fair. They were able to assist me with an odd request and it did not go unnoticed. You cant go wrong working with them.

M David

8 months ago
rating 5.0
Great location and facility! Spoke with April who was extremely pleasant and very helpful knowing what size unit I would need. Reasonably priced too! Highly recommend this location if you need storage!

Michael Quick

7 months ago
rating 5.0
Janis was amazing. She answered every question we had. Was very courteous and knowledgeable. She really went above and beyond what we expected. Thank you so much for all your help.

Dina Lutjen

6 months ago
rating 5.0
Just rented a small outdoor space this morning. Property manager was very nice and Knowlegable! location is great. Seemless! Thank you

Jason B

4 months ago
rating 5.0
Rented a 5 x 10 for approximately a year. Happy with the accessibility of the unit. Janice has always been friendly and professional to work with.

Richard Limbach

5 months ago
rating 5.0
Janice was great to work with. Very clean and safe facility.

Kari Johnson

4 months ago
rating 5.0
I stopped into office to ask a couple of questions regarding my storage unit and Ms. Janis was extremely kind and helpful!!!

Taylor Starks

5 months ago
rating 3.0
Pretty clean. The temperature controlled unit was never as warm as it was supposed to be in the winter. If you need extra time, you have to pay a ridiculous amount per day or pay a whole new month. They also raised my rate after 6 months.

Jeff Burgess

1 year ago
rating 2.0
Depends on what's important to you. If you don't mind paying a little more and want a clean, well kept, secure facility I would recommend this location. However if customer service is important to you, no way should this be your choice. When the new owners took over a little over a year ago one of the first things they did was raise the rates. I sent an email asking for an explanation, it was ignored. They never wrote back. (They also started charging insurance until I had my insurance company send them documentation telling them i was covered under my homeowners). Did not like this change at all. And it came with little to no warning. I asked for some wiggle room on payments (or possibly to skip a payment) due to the COVID-19 impact on many of us, it was denied. (Although many business were working with customers, this location refused). I was told i could delay my payment date from the 1st to the 3rd. Really? Thanks for the help. I decided to end my time at StorageMart. (I gave over a month's notice). I called on 7 separate occasions (during normal business hours) to tell them verbally I was leaving. Not once did they answer. So I left them a message telling them i was leaving and asked for a call back to confirm they got the message. No call was ever returned. Then I sent an email, again telling them i was leaving. I asked for an email in return to confirm they got the message. Again, nothing. Very frustrating process. It's all about the Benjamin's. The place is nice and clean, but the communication is horrendous in you need anything.
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