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Central Self Storage

715 N Scott Ave, Belton, MO 64012

Office Hours
MON - FRI10am - 6pm SAT8am - 4pm SUN10am - 2pm
Google Reviews
rating 3.6
Write a Review

Louise Kurtz

4 years ago
rating 5.0
Larry is the best!!!! We miss him in Kansas City Kansas! Never had a better manager at a storage!! Ready to help you and make sure you're stay with them is the best! If you have had a bad time there in the past with Larry there it will be completely different. I don't usually put a review on someone that he was very outstanding.

Thelma Jopanda

3 years ago
rating 5.0
Good people

Brandon Mynatt

6 years ago
rating 5.0
DeeDee is great and knows her job well, she made my moving successfull.

Kathy Young

3 years ago
rating 5.0
Currently have a unit with central. The small staff is personable, available, and accommodating. The hours to visit your unit are more forgiving than other local facilities and the prices are comparable. The unit itself is clean, as is the property.

David Reading

3 years ago
rating 5.0
Current Management very helpful and knowledgeable. Units well maintained. Good experience with this facility.

Daisey Marroquin

4 years ago
rating 5.0
This location is under new management. You only need to walk in, to realise this. There is no longer a bad smell in the office and the store is actually open 5 days a week now. The new manager is kind and thorough. It's like night versus day.

Trenton Clifton

3 years ago
rating 5.0
Great management!!!! Super professional Owner!!!! Very secure!!! Great rates!!!!!!!!!!!!! USE THEM!!!!!

Julia McNally

3 years ago
rating 5.0
Well maintained for cleanliness, and watched carefully. Staff attentive and helpful.

Savanna Wheeldon

3 years ago
rating 5.0
Office always smells like apples. Manager and assistant are both helpful and caring.

Joyce Carpenter

2 years ago
rating 5.0
Clean and neat, very handy.

Steven Herbert

2 years ago
rating 5.0
Quality storage facility I mow their lawns as well

Letha Jeffers

2 years ago
rating 5.0
Quick answers to questions, by the community. Cool

Keila

2 years ago
rating 5.0
They are amazing and have been so quick to adjust to my needs and my budget! Love these guys!

Julie Kelley

1 year ago
rating 5.0
I've been very happy with the excellent service I've received at Belton Central Storage. The manager, Christy, is very professional and polite. The staff are personable and helpful, even going out of their way to help with something when needed (thanks Antoine!). I highly recommend this storage unit location.

Eric Newton

1 year ago
rating 5.0
Staff was very friendly and very helpful.

Eric Newton

1 year ago
rating 5.0
Staff was very friendly and very helpful.

Susan Preston

1 year ago
rating 5.0
It's a great place to store your things

Betty Buford

1 year ago
rating 5.0
I luv these guys.. They are amazing.! They definitely got ur best interest at hand... They really try to accommodate any needs you might have and they are all in all just great people, easy to talk to, down to earth and understanding

Miss NvrWrng

8 months ago
rating 5.0
Great place! Jason is top knotch! EXTREMELY informative and great customer service skill. I would highly reccomend this place. It has many options to accommodate whatever it is you need.

Antuione Perry

7 months ago
rating 5.0
The staff is nice and effective, the company is corrupt. Communication between corporate and on site managers is very slim. Assistant and Property managers communication is the only fast responses that you will get if they have the correct information to provide. Company has goals that are not attainable due to the neglect of each property as the prices for repairs are always too high. Onsite managers have rent applied to the check before taxes are taken out which puts them in a higher tax bracket. Company is unaware of how to properly train employees and will mention upon disciplinary actions how the task was in training. You will get 2 weeks( Possibly) of training before going to your store where you will encounter problems that require fast responses from management / regional manager and wait days for response. Regional Managers have a sense of superiority and feel that they have no need to speak to tenants in regards to questions or problems, and will make the tenant irate especially if they are asking for a regional to contact them for something on site managers cannot do. You are expected to live on property(As a property Manager) and after 6pm not work, which means if a customer is in the office and you are finishing up a lease you have to stop and call the regional manager to ask if you can finish it where you may or may not see a response. If this happens you are required to back out of the sale which could be hundreds of dollars your store and corporate just missed out on. Extra work to improve performances or company is not allowed no matter how much they stress they want you to put forth more effort to promote the company. Company is unwilling to listen to managers that work the sites when it comes to repairs or ideas for each site and will state their idea of what is important overrules yours. Any ideas when it comes to saving money for the company is overlooked; any ideas to give better customer service when it comes to pricing and long term tenants satisfaction is unaccepted. Certain sites have unsafe demographics and the inability to patrol the property at night for potential problems or criminal actions to call the police are not accepted.The company is tight and there is no potential to grow unless you are transitioning from an Assistant Manager to a Property Manager after this promotion if seen you will not see another. performance reviews for raises are not done in a timely manner for which their response is "you should have followed up with us" for a position that does not pay more than rival storage facilities that offer more benefits and base pay for their employees. In bad weather you are required to make a bank run regardless of the condition outside due to new management rules. Company is very unprofessional and will express reason for leaving while also extending the truth to all employees. Actions taken by this company is enough to be reported to the BBB, and when threatened they will work with whoever to make sure that employee or tenant is accommodated only after the threat has been made to take legal action.

Michael xdm

5 months ago
rating 5.0
Great so far!

David Quinn

3 years ago
rating 4.0
Friendly Staff

Sandra Blacksher

2 years ago
rating 4.0
Safe & clean. Poor lighting

Rodney Lemen

1 year ago
rating 4.0
Nice price good service at desk a little cramped but all in all so far it's decent

Cozysquire

1 year ago
rating 4.0
Nice front desk guy

Rodney Lemen

1 year ago
rating 4.0
Nice price good service at desk a little cramped but all in all so far it's decent

Zach Harding

10 months ago
rating 4.0
Friendly staff very helpful

erin hoffman

3 months ago
rating 4.0
Friendly staff and works with you when you need it. Gate locks inside also at 10pm though so don't get locked in!

SterlingJamie Bryant

4 years ago
rating 3.0
Application process is time consuming, and kiosks are out of date.

Ashley Harris

1 year ago
rating 3.0
Family owned great service

Marie Payne

2 years ago
rating 2.0
The staff was ok. The only thing negative I can say is when I started unpacking my stuff, there was a lot of mouse droppings in my kitchen items. Had to wash everything because of this. So I'm guessing I will find damage on my items. I haven't unpacked enough to be able to say yet. I wouldn't leave my items there unless your willing to chance having mice destroy your stuff and leave you little gifts in your stuff and boxes.

Letha Jeffers

2 years ago
rating 2.0
No one there even when they posted back at 3:00 , was not there even at 3:30. Credit card self register machine was broke.

Gerardo Venzor

4 years ago
rating 1.0
Worst place to rent a space They have people the forget to tipe things on the computer and make you waist your time and money thinking you have a spot all rdy reserved

Jocelynn Durham

5 years ago
rating 1.0
Horrible! Do NOT Use THIS storage company. They are never in the office so yo u can make a payment. Literally. But are quick to call you over and over again. When you do mke payments tell me how your bill is $470 for one month. Insane. They do not have lock on the gate nor cameras for security at the older location yet charge the same price as the newer spot that has security. Do not use this company!

Patrick Meiners

4 years ago
rating 1.0
Worst place to rent a space

LINDA MITCHELL

6 years ago
rating 1.0
worst experience ever!! Mice ate my sofa, paint off of a picture and the frame of another picture! White powdery substance all over everything!! Bugs, spiders and mice...had to have an exterminator before I could put anything away in house. Now have to buy new sofa!! Now they tell me I have to take away that mouse ridden sofa and pay another month because I didn't give 30 days notice!!! Do not go there, they care nothing about your belongings, place was a mess!! I sincerely recommend you stay away from this place.

Ducky Mae

3 years ago
rating 1.0
Worst place ever paid rent and was still locked out of my unit

bigt l

3 years ago
rating 1.0
This place is a big dump the ceiling leaks, and if you are 5 day late the lock you out of your unit. If you value your stuff i would go else were. The staff at the Belton mo. Are very very hateful. And could care less if your stuff gets ruined. I personally am looking for a new place so I can be out of the by the end of the month. AGAIN THIS PLACE IS TRASH. Oh and it smells like cat piss in the Main office

bigt l

3 years ago
rating 1.0
This place is a big dump the ceiling leaks, and if you are 5 day late they lock you out of your unit. They unhooked all power so you have and lights or electric outlets to work with. If you value your stuff i would go else were. The staff at the Belton mo.the mangaer John is a nice guy. And they could care less if your stuff gets ruined. I personally am looking for a new place so I can be out of the by the end of the month. AGAIN THIS PLACE IS TRASH. Oh and it smells like cat piss in the Main office.P.S IF YOUR GOING TO RENT ONE MAKE SURE YOU GET YOUR OWN INSURANCE TO COVER YOUR STUFF. BECAUSE I BET THE INSURANCE THERE CHARGE YOU WONT COVER IT.

Jamie S.

2 years ago
rating 1.0
DO NOT STORE ANYTHING HERE EVER. I paid for storage for over a year and a half. During that time, my unit was broken into and emptied out (or so the facility alleges). Not only was I not contacted, they also failed to notify the police. Central Storage simply rented the empty unit out to someone else. It wasnt until we opened the unit with a pair of lock cutters lent from the office that we realized anything was amiss. Central Storage took ZERO responsibility for what happened and feigned absolutely cluelessness (It must have happened while the gate was broken...months ago....), while the Belton Police did nothing more than take my statement. Thank goodness for home owners insurance because I lost thousands of dollars worth of personal property directly because of this company. DO NOT USE THEM AS THEY ARE ABSOLUTELY WORTHLESS.

phelpsboltusa 87

2 years ago
rating 1.0
Guy opens the door as I am trying to open and basically tells me to wait till a manager gets there. In 100 degree humidity. Are you out of your mind?!? I'll take my 200 a month elsewhere. Thank you but no thank you.

Rose Haak

1 year ago
rating 1.0
The prices keep going up its ridiculous. The manager is amazing she is great on explaining things.The property needs work done. Would I recommend this place no. Every 6 months you're going up in payment.
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rating 2.5
3 Reviews
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Brett B.

7 months ago
rating 5.0
I was very impressed with Central Self Storage in Belton. After being told of a untrue promotion from the 800#, the Belton office quickly called to very...

Ann S.

10 months ago
rating 1.0
I've not had any problems with the storage unit or the people running it but in the few short years I've had my stuff in there the rental price has risen...

K B.

1 year ago
rating 1.0
I wouldn't recommend them. They weren't honest with us.
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