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Central Self Storage

5040 Winnetka Ave N, New Hope, MN, 55428

Office Hours Now Closed
  • MON - FRI10am - 6pm
  • SAT8am - 2pm
  • SUNClosed

Storage Customer Reviews

Ivan Austin

1 year ago
Secure outside parking spaces, reasonably priced.

Don Perkins

2 years ago
Love it Joann was very helpful and friendly and would recommend this place to others

All Starrs

10 months ago
The problem was corrected. Thanks.

Daniel Horton

9 months ago
Very good and heated storage place and they even have a moving truck on site you can use for a day

Michelle Feawoe

8 months ago
Been with them going on four years high recommend

Katherine Hettle

5 months ago
Very friendly staff and affordable units. They also offer promotions when you first rent.

Rafael Javier

1 year ago
Warehouse storage..

Ray Williams

1 year ago

Brent Lappi

1 year ago
It's clean.

Malik McDiesel

3 weeks ago
Don't really know the place. A friend of mine had a small storage unit there, it's clean as quiet are you going to ask for.

Jessica Mulder

9 months ago
Whilst the facility itself is nice, clean and temperature controlled, no one answers the phone nor responds to emails. We agreed on $74/mo and after 8 months at this price, suddenly it's $79/mo. I also referred a friend and he was told I'd be getting a $20 credit, but that hasn't happened. Wondering what I'd do if I wanted to vacate my unit - who would I talk to? ...this is the kind of place you store your stuff and forget about it because there's zero customer service.

Colleen Wilson

1 year ago
Apparently does not check messages and impose fee's for a written late notice (AFTER) you have already replied by phone just to make extra money. As a person that travel's for living I have quite a bit of expenses without little shenanigans like this one. especially when you've been a customer for quite a while and has ALWAYS taken care of your bill. Greed is never good for any business!!!! Thumbs down and Vacating

Aaron Newbloom

2 years ago
I had a great experience here to start. Place is clean and well put together. When I went to check out, the lady took my key etc and said my code wouldn't work work to let us out the gate in the back, but, she would "keep an eye on the camera and buzz me out." I was locked in the back area for nearly an hour, trapped and livid. I called corporate, they couldn't help me because the employee wouldn't pick up the phone. Finally a different tenant came and buzzed in to come in so I slipped past. When I walked in, furious, to ask why she kept us locked back there, she was chatting on her PC. Worst experience ever. No one ever called to apologize. Just wow.

Teri Wright

2 months ago
Tried to make a payment for Feb and March 2018 since the last payment date was in December 2017 for January/February. The "manager" wanted to charge me almost $200 in late fees and said it was already advertised in the New Hope paper for auction. After 2+ years and never being late, and a debilitating accident with a trash truck that left my husband disabled, these people wanted to auction my husband's stuff off. Find another self storage with a manager who knows how to demonstrate empathy, this one is deplorable!
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Dood D.

3 years ago
Not sure if this is the same owner as central self storage in Bloomington. It seems they have changed their name. Horrible experience.
See all 2 Reviews

Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental