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Rent Online

Central Self Storage

425 Washington Ave North, Minneapolis, MN, 55401

Office Hours Now Closed
  • MON - FRI10am - 6pm
  • SAT8am - 2pm
  • SUNClosed

Storage Customer Reviews

JooSee Jones

2 years ago
I used one of their storage spaces like, 4 years ago. I was going through a super difficult time (yay for life lessons!) and the staff was so nice and understanding. It's been a long time since then and I still think of them fondly. Highly recommend.

Richard Hill

9 months ago
I had a bumpy first day I had some items stolen in the parking lot! Unfortunately the parking lot staff (different company then Self-Storage) Were very much rude and disrespectful when we broached them about what they may have seen the moving van was basically right in front of them The storage staff and the neighbors were very much helpful showing the videos and saving them for us eventually we got some of our things back moral of this story: Obviously Do Not expect the lot to be secured at all with the attendants! Staff here are very courteous and just a Beautiful building great spaces and very competitive prices, the urinating on the floor a problem at every storage I have ever had acting surprised is kind of laughable but the staff keep it clean and I think out of all the facilities this one smells better than most the other one on 3rd actually had feces on the floor in the stairwell GROSS AND THE STAFF AT THAT ONE RUDEST I HAVE EVERY ENCOUNTERED ESPECIALLY THAT MANAGER WE LEFT SHE IS SO RUDE. ANYWAY love Central though keep it up guys 6 stars

Richard Cook

7 months ago
Janice was awesome and really great. She answered all questions. Was very informative and very professional. Tommy and Latasha were also wonderful.

Alan Erkkila

3 months ago
Good storage units.

Joshua Fuhreck

1 year ago
They suck. End of story.

Clarice Scofield

2 years ago
I was moving items out of our storage locker one evening and there was a security breach. An unknown individual entered the storage area. I was afraid to go back in to put a few items back in my locker and close it up. I contacted the main office immediately to let them know of the security issue. After realizing I had left my daughter's downhill skis in the hallway that evening, I spoke to the manager of the building. She in formed me that they found my skis and a few other items, but that they had given the items, including our skis, away to someone; she told me she would attempt to get them back. I informed her the skis were valued at more than $1500.00 (my mistake!); the following day she informed me she could not get the skis back. She later informed me the skis were thrown in the trash. I contacted the Regional Manager whom explained to me that this was my fault and they would do nothing about it. I cannot recommend storing any items in this storage space as they take absolutely no responsibility and have very poor customer focus.

Bob Johnson

2 years ago
The Washington ave location is so freaking horrible. They are never open, when we have an apt to pick up the van to move things they are never around and will not answer the phone. I highly suggest finding a storage company who values their customers and has better service.

woodrow breland

10 months ago
People pisses in the basement and live there after 9:00pm

Ibrahim Daud

10 months ago
How are these people allowed to never be at the office or never answer the phone. If you are looking for customer service wrong location!! Is there any accountability to the customers? I'm highly disappointed and going to look for a different storage! Please don't waste your time and money.

carter averbeck

9 months ago
If you're not into customer service then this place is perfect for you, because there is none. No-one ever is in the office nor answers/returns phone calls. Of course they will constantly pester you to pay your bill at the beginning, middle and end of each month regardless of your standing. Rates regularly go up but the service never will. Also, I've seen people sleeping in storage units there,...not cool!

Jane Patterson

1 year ago
Horrible. There is never anyone in the office, the lyft elevator is non operable 99% of the time. Horrible! If there was a negative star rating, I would give it.

Mpls Goddess

1 year ago
When going to my unit late at night, there is often people sleeping on the floor......with dogs. The office people are NEVER there. The "Be back in 15 minutes" sign stays up for hours and they have never, once, answered the phone.

danielle heifort

6 months ago
Thank you to those that rate these companies! I am looking for storage and definitely won't go here either
See all Reviews

Annie C.

8 months ago
AWESOME STAFF! REASONABLE PRICES! I came across this wonderful place while exploring the north loop! I needed to rent a unit to store some of my belongings...
See all 3 Reviews

Storage Facility Amenities5 Amenities

  • Boxes & Supplies
  • Climate Control
  • Online Bill Pay
  • 24 Hour Cameras
  • Truck Rental