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Storage Customer Reviews
Steven Mitchell
2 years ago
Just moved in to one of their units today, and met with Catherine inside to get everything finished up. I felt very welcomed, and she answered every question I had for her with confidence and enthusiasm! I can tell already that Im going to very much enjoy bringing my business here. Will definitely recommend Storage Mart in Chaska to anyone looking to rent a unit!
Richard Scott,
2 years ago
Stopped to look for storage unit and I turned out I rented one that day.the place was clean and the workers awesome they were completely well trained very polite and professional I would recommend this storage facility to all my friends
Arthur Rodriguez
2 years ago
The man I spoke with on the 20th was covering for the manager on site.i really appreciate how down to earth he is. Cool conversation . Thanks for the easy process
Angelo Katasse
2 years ago
Secure and safe location. The staff is very friendly and accommodating. Stephen went the extra mile to ensure peace of mind with the storage unit, and was willing to answer any questions I threw his way. The pricing is competitive, if not the best, in the entire county. I have only used, and will only use StorageMart, and recommend you do the same.
David Fuller-Rueschman
1 year ago
Very clean and well managed storage place highly recommend and the Manager Ms Willard is kind and amazing!
Ronald Barrow
1 year ago
Compared to other places I have rented, StorageMart exceeded expectations in quality units, clean environmeny , and friendly service. Great Job.
Jody Kostron
1 year ago
Sidra at the Storage Mart Chaska provided a high level of customer service, strategic planning, and professionalism much needed in my situation.
Super clean and easy to get in and out quickly.
I would highly recommend!
Becky Anderson
1 year ago
Very nice people with which to work. Fast and easy! Not sure that fence is going to keep too many people out, but hopefully it is secure enough!
Kim Penny
1 year ago
I was a little frantic this week with a difficult move happening and both Sidra and Casey at StorageMart really helped me out when I needed it most! They helped me figure out what spaces I would need and helped me think through the move. They had some of the bag and box accessories I was missing and now I feel prepared. They both were so kind, helpful, and efficient -- I am truly grateful for their expertise and guidance. :)
With my moves I have experienced many storage companies, and by far my favorite is StorageMart in Chaska! They are now my go-to location for both my long term and short term units.
Karla Johnson
1 year ago
David was very thorough in getting what we need for storage. Quick, efficient and easy to understand for first time renters.
justin duran
1 year ago
Very clean. I thought for sure it would be dirty but I was wrong. The 2 lady's were very helpful and boy did they save me money. I was in a pinch and they came through. Thank you.
Suzy Miller
1 year ago
Fantastic service
Fantastically clean storage units
Fantastic location
I love this place!
Eilerca Eiler
1 year ago
I highly recommend StorageMart in Chaska. The facilities are very clean and the staff was very helpful and responsive to my needs, and pleasant to work with. I rented a storage unit that did not have climate control but even in the summer's hot weather, the unit was still kept cool with ceiling fans. The lighting was also excellent. Highly recommended.
Kagomaru Fanfics
1 year ago
The lady at the front desk was very helpful. I got a great deal booking online, I'm only sad that I couldn't get the deal on any larger units.
Post Mod3rn
1 year ago
Ive never rented a storage space from anywhere else, but if I was going to rent one again in this area Ill be going to this location. Great service and friendly, very helpful and I felt like my belongings were secure the 8 months they were stored.
Jen Klava
11 months ago
Our storage unit was very clean and secure. The administrative correspondence was great, too. I highly recommend them.
Tony Leovan
10 months ago
Fast and easy transaction! I reserved my unit online and got a discounted rate. I then received a phone call to come in and finish the process. I came in and worked with the manager Sidra and she was wonderful! I was shown the unit to make sure it fit my needs and we finished the paperwork shortly after. I highly recommend StorageMart!
Meghan Hill
8 months ago
The Manager Sidra was AMAZING! top notch customer service. Highly recommend!
Tony Leovan
7 months ago
Fast and easy transaction! I reserved my unit online and got a discounted rate. I then received a phone call to come in and finish the process. I came in and worked with the manager Sidra and she was wonderful! I was shown the unit to make sure it fit my needs and we finished the paperwork shortly after. I highly recommend StorageMart!
Update! 4/9/21. I came in for a second unit and after getting checked in I realized the unit was too small for my items. The General Manager, Sidra, was very understanding. Not only did she help me find a larger unit by she also got me a great rate! Once again great customer service! Highly recommended!
geigerdl
6 months ago
Very easy to sign up, and great explanation of all the terms when arriving to get started. Feel great about leasing from here.
Steve Tessman
6 months ago
Had a terrific experience with StorageMart in Chaska. The office manager was friendly and helpful.
Jennifer
4 months ago
I spoke with ED, who was very professional, knowledgeable, and friendly. Took the time to answer all my questions.
I will be recommending StorageMart to family and friends.
Stephanie Schumacher
4 months ago
Jessy is super helpful and made the check in process a breeze. Competitive pricing and very clean facility.
Savannah Austin
3 months ago
Very clean wonderful place to have a storage. Both my mom and I had our own storage unit here. definitely would recommend this place. The staff is very nice! The general manager there is the best! She is so sweet and just a amazing person! Loved her! If your thinking about this place just do it you won't regret it!
Caroline Faucher
3 months ago
Needed a place quickly, Tim was great at getting me a good deal and handling my situation very efficiently. I am moving in just a few days so it is a relief to know that my stuff will be safe.
Robert Lindberg
5 months ago
Visited the storage facility earlier this week and interacted with team members. Everyone is most pleasant. Sidra is her usual upbeat and most helpful self. I wished to make a purchase and they had the packing materials I was looking for with my upcoming move.
Pat Gates
2 months ago
Sidra was pleasant, professional, and very knowledgeable. It was a pleasure working with her.
Rose Donato
1 month ago
So far so good. We had a really good experience with Reagan. She was very helpful!
Paulene Blake
1 month ago
Just got our storage unit today and the process has been super easy. The place looks nice and clean as well.
Jennifer O'Brien
1 year ago
I have been a customer at the Chaska location for about 2 years now. Overall, I've been happy and the property has seemed to be kept in clean, secure, and well-kept condition.
About a month ago, I visited my storage unit and found that the door on the back side of the building where my unit is located was significantly damaged and unable to close. It has been dented for awhile, but its function had not previously been affected. I assumed Storage Mart was aware and the door would soon be repaired. The door was obviously broken and anyone checking the perimeter of the property couldn't miss the door issue.
Fast forward a month...the door is worse and flies open in the wind; it won't hold in the frame at all. Climate control????? UMMMMM, I don't think so. The heater doesn't even click on inside the building anymore. I'm guessing they've just shut it off rather than fix the broken door. Oh, and last month I recieved an 11% per month rent increase. Nice. Use that to fix the door. Building B.
Needless to say, I'm frustrated with the
situation. Can we get this fixed???? I like the location, but I'm not getting what I'm paying for. Safe, secure, climate-controlled storage.
Looking forward to a speedy resolution. Thanks.
Apostle Anatha
11 months ago
Very insensative to the financial situation because of job closing. I was not only charged a late fee but an additional $35 and my storage is only $70 a month. My other obligations are being understanding not charging late fee's or canceling policies.
Apostle Anatha
11 months ago
Very insensative to the financial situation because of job closing. I was not only charged a late fee but an additional $35 and my storage is only $70 a month. My other obligations are being understanding not charging late fee's or canceling policies.
Troy D.
2 years ago
Great people, great facility, great prices, I couldn't be happier using StorageMart!
David M.
2 years ago
I have rented several storage rooms over the years. Some good, some on the verge of scary. This facility is clean and well taken care of. When I was...
Brigit Duer
2 years ago