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Office Hours
MON - SAT9am - 6pm
SUN10am - 4pm
Gate Hours
Daily7am - 9pm
Storage Customer Reviews
E Inyang
4 years ago
In 2011, I was kicked out of my apartment and I didn't have any time to find a new one again. Needed a place to store my belongings and found Security Public Storage. THANK YOU, SPS for helping me up when I was down. It wasn't easy getting back on my feet but it was a huge help to know my stuff was safe and secure with you guys. Thank you again.
Mary Smikle Peoples
4 years ago
Staff is courteous and always willing to help. Clean, safe facility.
Usman Sayed
4 years ago
Excellent price for the storage unit and guys there are great. Always there when you need them.
Brittany Hendrix
5 years ago
Betsy Banks - I made the right choice in selecting Security Public Store to store my personal belongings. Its at a great location and the storage fees and the amenities are excellent. The facility is clean well lit and easily accessible and the security is top notch i know my belongings are safe and will stay in good condition. Joe and the staff are very friendly hospitable and most of all professional. I made the right choice :-)
Tonichea Waynes
5 years ago
This is one 5* Business. the staff is wonderful and i greatly satisfied with the customer service and business that offered to me threw them. Highly recommended. By the Waynes Family.
Erika Dailey
5 years ago
Super cool management team. Affordable prices. I love the security of the building - it's an indoor facility with multiple point security code entry. SPS Rocks!
Jeff Hart
5 years ago
I checked out multiple locations before deciding on security public storage. They were the best value and extremely helpful. It is clearly a secure location! All round great experience!
DeAndre Perkins
6 years ago
I got my storage unit and was amazed to see how clean this facility was kept. The manager and staff were awesome! I would recommend their service to anyone seeking a good customer service experience and a reliable storage facility.
Kim McCray
4 years ago
Have been renting with the guys at Security Public Storage for time now. They always greet my by name, and are very attentive to the follow call reminders. It has been a pleasure dealing with their professionalism and willing to help maintain security. These guys are great :)
Watt Durham
4 years ago
The guy was very friendly and courteous. This is my second time here and both it was fast efficient and any time I have storage needs I'll always bring my business to security storage
Wayne C Porreca Jr
4 years ago
Awesome facility, clean and easy accessible...The staff is fantastic.
Daisy Bell
5 years ago
T. Bell - Really enjoy my time here at security public storage. The employees are very respectful, courteous and very knowledgeable and strive to meet your needs.
Diva Chic
5 years ago
I feel very safe with my belongings in security public storage. The manager there gives great costumer service. He gives positive and a professional attitude. I will recommend this storage to everyone.
Erica Gaines
Stef Cee
5 years ago
They're so understanding, professional, and helpful. Very surprised by their professionalism. You don't experience that everyday.
william yowaiski
5 years ago
Helpful and friendly. Anyone who needs this service needs this type of compassion. Joe and Sean have been fantastic
Michelle Hilliard
4 years ago
I'm very Pleased n Satified with my Service with Security Public Storage n its always a Pleasure when I Pay my Bill with the Staff, very Friendly Atmosphere n Secured
Kelvin Holliday
4 years ago
I love the professional, friendly, family like atmosphere. Supplies are always on hand. The facility is always neat and clean. Prices are reasonable.
Crystel Smith
4 years ago
My experience with this company was amazing the service was quick and efficient. Joe, Adam and Treyonna make the processes pleasant and without any issues. I was very pleased with the attention and I would definitely recommend this location to anyone that is looking for a reliable place for their storage needs.
Pedro Hernandez
4 years ago
Security Public Storage is good with very friendly and helpful service. Would definitely recommend to anyone needing storage.
John Hedge Sr.
4 years ago
Used them as storage and was not disappointed with the service. The managers are very helpful and professional. Although my stay was brief, they made me feel very welcomed, and will return if I ever need storage again.
Romona Rhyne
4 years ago
I have dealt with this storage company for a few months. The service is great and I would recommend it to all my friends. The facility is clean, the security is wonderful, and they will answer any of my concerns. The managers are very helpful and respectful, that I look forward to seeing them each time I visit.
Acacia Davis
4 years ago
Managers explained all charges up front and were able to give a discount for a pole in the unit. Good communication. My only gripe is that they said that they would clean out the unit before I moved in, but it was pretty dusty.
Eddie A.
4 years ago
The managers are always helpful and will answer any questions I have regarding my storage unit. The facility is well kept and the prices are very reasonable. I would highly recommend them if you need storage.
Kathryn Keithley
3 years ago
I like it when you don't lock up right they call you to let you know I love that
Maurice Hagans
3 years ago
Have been with them for several months and must admit they are truly professional, caring and considerate. I have mad respect for their quality of work and you will be pleased to associate yourself with them.
-Maurice
Mary Andrews
3 years ago
I have been a customer when it was Devons. I have never had any issues. Reasonably priced. Would definately recommend
Denisa Foster
3 years ago
Wonderful service. The people who own the facility is always very friendly
Jason Till
3 years ago
There isn't a better option for storage. The staff is all friendly and helpful. The facility itself is well maintained and safe. I love the automatic lights that come on and off by motion detection. I also like how you can drive your car/truck into the facility and load/unload inside the safety and comfort of the building. Even with all of these extras, the prices are still great. If you need storage, definitely check them out
Jason Goldsmith
3 years ago
Always a polite staff with great pricing. Their security is amazing. You can even drive your car inside the car facility. They are extremely convenient.
Rich Dad
3 years ago
The staff is polity, patient & professional. They're very knowledgeable about this building & it's security. I really like how you can drive your vehicle inside & unload out of the elements; that is very convenient. This is a Great storage spot & location. I've recommended this location to several people & will continue to recommend it. Several of my business associates use this location because we feel that our items are safe.
J Evans
3 years ago
Been here at SPS for about a few months now, had rented here before when it was Devon Self Storage and it has improved a lot since then! I love the the security, staff and cleanliness of the facility and wouldn't wanna rent anywhere else!!!
Paul Jackson
3 years ago
Adam and joe are very informative and it's a pleasure to walk in the store and have them serve you . Both guys are very professional patient and helpful
Lar Nun
3 years ago
The staff is friendly and greets each customer by name every time they see you, the security is top of the line and facility is one of the cleanest in the area. Highly recommend if you need a storage place.
Francine Dashiell
3 years ago
Reps are awesome. Communication and understanding are great!! They really do their best to make it the simplest most convenient process. Great job guys!!!
Myke Mo
3 years ago
Compound is awesome, huge and spacious. Adam is awesome he was able to help me in a pinch. I highly recommend this place. Fair prices. Staff is courteous as well.
C Brown
3 years ago
Great facility that you can drive thru. The managers are always helpful and because of all the alarms and security cameras I have a piece of mind that my stuff are very secure.
Paublo Jones
3 years ago
They have great costumer service..... Never a problem getting through to talk to a person no machine..... Five stars all day
Michelle Brown
3 years ago
Staff is trust worthy and great! Amazing security and never have any issues!
Val Boyd
3 years ago
I have been a customer for 4 years. The unit is well lit, spacious, and clean. Customer service is amazing. Adam was extremely eager and helpful in assisting me. I would highly recommend this facility. You all are the GREATEST!
Space Cee
3 years ago
Adam is super friendly and help. You have easy access to the facility. Everything is secure and clean. The prices are great compaired to the several competitors in the area. You given a complete breakdown and there are no hidden fees and taxes. They also had uhauls that I was able to rent. I like that the units are inside and you can pull into the building out of the elements (I moved in Jan =snow, rain,wind storms) I would Def recommend if storage is needed.
Shanita Bishop
3 years ago
I love the way I'm treated every time I come I I get the best service I yell all my friends about the greatest service every so thank that I picked security public storage..
It worth every penny
Dawn Valentine
3 years ago
Since Security Public Storage has been in business I have had NOTHING but, a Good experience. Adam and Joe have been more than patient with me since I've been a customer at the 3500 Pulaski Hwy. location. Adam is always willing to assist and give the best suggestions for me and others that are there inquiring for other service. Thanks soooo much!
Celeste Curtis
3 years ago
The staff extremly friendly and helpful. Been working with them for over 6months and very happy with the property.
Tae
3 years ago
I been dealing with this storage place for years.i really like it will always come back.
Michael Juiliano
3 years ago
Great place. Friendly staff. Safe and priced right. And of course that mural!
Brittany Davis
3 years ago
I wAlked in on accident was suppose to be at the storage company down the st from these guys and when I tell you that I am happy I did walk in I am telling the truth the staff was awesome the place is clean..I left my id and they held it the whole time for me I will always use them and Im telling my friends
Francine Dashiell
3 years ago
Great facility!! Always polite and accommodating for the customer. Very personable and prompt with communication.
J Kennedy
2 years ago
Never had any problems here. I really like the access hours and the customer service.
jeri arnold
2 years ago
Adam Carrigan helped me find the perfect storage unit for me to use. I am putting my house on the market for sale and needed to clear out my basement. The price and location is great.
Patrick LoPresto
2 years ago
Adam is the best! Their prices are much more fair than others, like Public Storage.
Brieawna Mason
2 years ago
Stephanie is the best! Come to her directly for all of your storage needs or inquiries! Awesome personality! You wont be disappointed!
S.G DBBSB
2 years ago
Talaya has shown the best customer service at Security Public Storage located at 3500 pulaski Hwy branch. I would just love to say thank you to you and all your staff keep up the good work!
Sheila Williams
2 years ago
They have been so helpful i recommend to everyone am please ask for Talaya Wilson she is the best
Mary Smikle Peoples
2 years ago
Staff is courteous and always willing to help. Clean, safe facility.
11/14/2018- The staff has consistently maintained their high level of customer service, During the Holiday season the company is partnering with Toys for Tots to help children in the community to have a Merry Christmas. Security Public Storage is Awesome !!! They are maintaining their five star status.
John Green
2 years ago
Always a pleasure when I come and pay my bill with Talaya. Love how your able to drive completely inside of the facility
Sierra Brooks
2 years ago
Always great customer service when I come in. Talaya is always pleasant when I com.
jeri arnold
2 years ago
I have used this storage company before. And since I am selling my house I really needed to get things moved out and de-cluttered. I was able to find a 10 x 10 at a good price. This place is very convenient and the access to the place works great. The people are friendly and I highly recommend this next time you need a unit.
angelus bullock
2 years ago
excellent good people excellent services if needed storage must check this place out
Mick Giavonanni
2 years ago
Really convenient and friendly service. Use the space every week, Location and pricing is very reasonable comparatively; staff always helpful.
janet savage
2 years ago
Ms Talaya give me wonderful service today also saving me some big bucks! Thanks so much a great place to rent:)
Maurice Harrison
2 years ago
Talaya Wilson's service was excellent and I'd highly recommend her to any customer.
Patsy Bradshaw
2 years ago
I have stored there for about a year and whenever I needed assistance I got it very quickly. No. Question was to small to be answered. And that gave me a great customer service experience
Solomon Awonusi
2 years ago
Always a pleasure when i come and pay my bill. Nice and clean facility when come. Great place to rent
Daniel Washington
2 years ago
Really convenient and friendly service. Use the space every week, Location and pricing is very reasonable comparatively; staff always helpful.
Nettie Baytops
2 years ago
I been storing here now for over 4 years. Talaya has always been very courteous every time I called or had any issues. She always responds in a professional manner. If your looking for a company to store your personal belongings here is where you come. Thanks S.P.S
shantee chisholm
2 years ago
I went into the center after reading reviews and Taliyah Wilson was everything she was said to be. She explained cost, met my storage needs and was very polite while doing so. I would recommend this center to family and friends
Kim McCray
2 years ago
Great place for storage. Ms Wilson if you get her be prepared to be wow she is amazing.
Ashley Woods
2 years ago
Storage is extremely secure. Customer service is wonderful. They have hand carts available for use, and indoor parking!
linda tomonia
2 years ago
Security Public Storage is a step above other storage facilities that I have used. The staff is very friendly unlike other storage facilities that I have experience where the staff is rude and unprofessional. They even make you buy a lock from them costing $20 when in essence they all serve the same purpose. Security Public Storage costs much less than other facilities. I currently rent a 10x10 for 176.00 month. Wish I had checked here first, so folks beware when looking for storage facilities. Check Security Public Storage over all others.
Bernadette Parham
2 years ago
Ms Audrey Davis I been storing here now for a little over 7 years now and facility is always been well kept whenever I come to make my payment or take stuff out of my unit.. Ms Wilson was very pleasant today assisting me with processing my bill. Great place to store your belongings.
donyell brown
2 years ago
Ms Wilson have been doing a good job the facility always clean when I arrive I walk in today and was offer to save $15 right away. Thank you SPS for helping me with my storage needs
Mick Giavonanni
2 years ago
Very convenient and friendly service. Use the space several times a week, location and pricing are very reasonable ; wonderful staff...Happy Hour nitely 10-2 Kids eat FREE
SBS SBS
1 year ago
Clean safe secure amazing customer service best hands down
Security Public Storage was very professional and assisted me throughout the entire process Im very thankful for how helpful they are and understanding along with the affordability of the services they offer i definitely recommend them amongst the other competition
3122 storage #
Daniel Berryman
1 year ago
I have been a customer here for over 2 years. The staff is always pleasant. Facility is well kept. Pricing is better than most. Would definitely recommend.
Vonneeter Parker
1 year ago
I have been with this company for 3 yrs. The people are pleasant and very kind and helpful. The facility is well kept and clean. I would recommend.
Adam Carrigan
1 year ago
Never thought I would need storage but after the passing of my father I needed a place to hold all the stuff he left behind. Not only are did they have the best value they we also extremely knowledgeable, helpful and super friendly.
mary lee
1 year ago
the manager were very helpful in helping me find what size units is best for storing all my items they wanted to make sure I wasn't getting something to big or to small for what I needed and even showed me the unit so i could see the size of it and to make sure it was the correct size I would need, I even like that I can drive into the facility to my unit and how they have hand carts available for you to use... highly recommend great facility and wonderful managers
Daniel Berryman
1 year ago
I have been a customer here for over 2 years. The staff is always pleasant. Facility is well kept. Pricing is better than most. Would definitely recommend.
Willie Watson
1 year ago
Stephanie is great and has helped me since I got my unit over 6 months ago. The facility is secure and has really good camera and alarms on all units.
David Baker
1 year ago
Been here for over 2 year and they have been great. Friendly staff and Stepanie and Shawn has been great
Brandy Love
1 year ago
Temperature controlled, easily accessible and clean storage facility. The staff go above and beyond to assist with all of your moving, transportation and storage needs.
Raja Hayajneh
1 year ago
A great place. I had the pleasure of meeting Mr. Jason Giordano the On-site Manager & he was very friendly and helpful. He helped me with renting a UHAUL in a short time, directing me in each step. The drop off was easy and Jason checked me out in 1 min. That was STUNNING! An incredible performance.
the driver
2 years ago
One of the best storage facilities staff is always welcoming and very helpful and you cant beat the prices!!
Terri Jarman
11 months ago
My experience at Security Public Storage was great. Mr. Brandon Evans was very professional with a great sense of humor. Everything was explained to me and I actually was taken to see some units before I made my decision on the size unit I wanted. The prices are very reasonable and with 24 hour security. So far I am pleased with the whole experience. Thank you Mr. Brandon Evan's. I will definitely tell my friends and family to use Security Public Storage.
P B
10 months ago
I have been storing here for two years and my possessions are very secure. If I go to the office with a problem. I am helped immediately and a conflict free resolution is always worked out. I give 5 stars
Isaias Alvarez
2 years ago
One of the best storage facilities staff is always welcoming and very helpful and you cant beat the prices!!
tearle tillman
5 months ago
The SPS staff are OUTSTANDING.They welcome customers and Really make it feel like you're part of the family. Also I had locked my keys inside my vehicle and the Ladies helped me to open my vehicle. SUPERIOR service and comfortable atmosphere as well as keeping my stored belongings safe and secure.Thank Y'all SPS!!!!
Porschia Brown
4 months ago
I had the pleasure of working with Brittany to switch units. She made it very easy for us and also helped us save money. Thanks Brittany!!
Ali Tabbas
4 years ago
The best storage facility in town, with extended access time and very friendly staff. Highly recommended for your long term or short term storage requirements
Rachel Kirkland
3 years ago
This storage facility is top notch. I *LOVE* being able to drive in to load/unload, so my stuff and I don't get rained on. The staff are great as well. My only issue so far is that it's really hard to find a push cart...because other people don't return them to where they got them from. It's not the staff's fault -- I just wish they'd either round them up more often or buy some more carts. With that, they'd get an easy 5 stars!!
Joe Sigrin
3 years ago
This place is safe, clean and very secure. The managers are helpful, friendly and knowledgeable and the rates are reasonable for climate controlled secure storage.
karl carter
2 years ago
Excellent customer service, always friendly and willing to help. Love the security and the drive thru access.
meika smith
2 years ago
very nice wonderful managers always making you feel welcomed best customer service iv ever had... love the halloween decorations stephanie has started to put up office looks very nice
cambria jones
2 years ago
great customer service managers are wonderful. facility is clean, love how I can drive up in to the facility to my unit I don't have to be outside getting wet or cold. Managers are always out walking the property checking the facility. Highly recommend
link banks
1 year ago
great managers very helpful, asked questions to make sure I got the right size unit for my items didn't charge any extra fees the price they quoted me at was the price I paid, the manager explained everything in the lease to me to make sure I understood. great place to store your items
mariah killings
1 year ago
facility is nice like how you can drive into the building to your unit managers are always nice they come out and check the facility to make sure is safe and secure
Stephanie Willis
1 year ago
Posting on behalf of Mr. James Henson unit 1037 ... great prices for units very competitive, u can drive into the facility to ur unit highly recommend managers are very helpful
Robert Coleman
1 year ago
The storage that I receive where clean nice and what I need to secure my valuables thank u very much for hard work and consideration.
Dee Man
5 months ago
Ive been storing with SPS for a while now. I like the convenience of the drive in which makes accessing stored items easier, especially in inclement weather.
Dee Man
3 months ago
I like that this facility has sizes available for all your storage needs including small units to store a few items to huge units to store inventory and supplies for your business.
Shirley Struck
3 years ago
I rented 2 unit's for one month, paid in full, had movers remove all of my things within a month and thought, great done. I even called and spoke to "Adam" and he assured me, he closed my account, and all was fine. Well, I received a voicemail on a Sunday from "Trey", to call her it is urgent. I call on Monday morning, she begins to tell me I owe, her money because "debris" were left in a unit. I tried to explain, I am far away now, mover's told me they emptied them and further more, Adam said last week he closed everything. She was the most unprofessional person I have ever spoken to, she said "you got to come clean em out, I will put a lock on it, and continue to charge you!". I asked for the manager, she stated: " I am the manager today!". This person, obviously is on a power trip. The way she called, the way she spoke to me, she really was not anything even close to how a manager would treat their customers. I finally did after asking several times, get an answer that Adam will be in on Tuesday, but Trey added; " I will make sure he tells you the same thing I just told you!!". I hope SPS, does not continue to allow such a person to represent them. I would never rent or refer anyone with this type of treatment to paying customers....Addendum; I was contacted by the district manager and Adam the store manager, they were very apologetic, said Trey would be reprimanded and my account is satisfied..
Yvette Williams
1 year ago
This security public storage is a joke. My friend food truck was stolen from the location where the security does not protect one's belongs. The security Gates were crashed-in since June 2019 and no contacted the customer that his food truck was stolen but the company continued to take his deposit every month. Finally, today my friend went to pay the Bill and noticed the food truck could not be located, so please be careful because you may be paying for nothing in the long run. This place of business is a true RIP Off to the community and should be closed immediately...........
jennifer hulse
8 months ago
Do not store anything here. Why? First, they make up their own pricing rules. They double the price every 6 months. You have to move your things to a new unit to get the price back. Once I was told I had to leave good reviews to get my price back. Yesterday I was told they'd refund my money for the month on a pro-rated basis. Today Brittany told me that they don't give refunds.
Second, the place is filthy, rodent infested, and smells like dead animals. No joke - especially the smell. The place is a mess. They say they have lots of trolleys to help move your stuff. I've only ever seen two broken down ones - NEVER a new one. Where are these mystery trolleys?
The only reason I kept my things there for more than a year is because I have a table in my unit which wouldn't fit in my car. I went over today with a friend and his van. I'm am GONE!
Jennifer H.
2 years ago
I just moved to Fells Point and need storage! Stephanie, Sean and everyone else are so professional. They helped out when my movers came by, noticed that...
Alex B.
6 months ago
Wonderful customer service! The team was very accommodating with my needs and extremely responsive. Really appreciate all of their help!
Susan B.
1 year ago
Nice and safe and clean. Friendly staff. We shopped a lot to choose this place. Come a distance but worth it
Storage Facility Amenities6 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Climate Control
- Drive-up Access
- Online Bill Pay
- Truck Rental
Benjamin Blackman
4 years ago