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Safeguard Self Storage - Erato St

919 Erato St, New Orleans, LA, 70130

Office Hours Now Open
  • MON - FRI9am - 6pm
  • SAT8:30am - 5:30pm
  • SUN10am - 5pm
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

Matt Deitz

2 years ago
Awesome! Leah helped me out on my rental, and was GREAT! She was fast, efficient, and covered all the information I needed. The storage facility is very clean!

Brian Desormeaux

1 year ago
Reasonable rates, grwat access and great staff.

Susie Fuller

1 year ago
Usually I do not like to leave reviews but after getting to know this faithful employee, how could I not. I have been with Safeguard for about 3 years and I absolutely love this company. The employees are always so caring and helpful especially Tim. As I have learned, Tim has been with Safeguard for 8 years. The fact that he is still so happy and willing to help his customers shows that he takes pride in his job. Tim is a great worker and is always welcoming. Safeguard on Erato St. continue to be the best. I have used other facilities in the past and this by far is the best.

Nicholas Reed

1 year ago
This is like my 3rd storage I've ever used and by far this is my best experience. The staff is always willing to help me or answer any question I may have. It's most definitely the cleanest one I've ever been to and best ran. I plan to use you guys services for a while.

tandra foley

1 year ago
My experience here was wonderful! Everyone was very helpful and sensitive to my needs. I love the storage facility itself. It is a great place to house things of value; it's clean, convenient, and easily accessible. Thank you for a wonderful experience! I have absolutely no complaints and I will return here if I ever need to.

Kay Trechelle

1 year ago
As a new resident of New Orleans, I was pleased that a friend recommended me to Safeguard Self Storage. With the cost of moving, I was on a strict budget. I spoke with a young woman, Troya, who was more than willing to help me find a storage unit at a reasonable cost. Not only did this young woman show me the unit, she took time from what seemed like a busy day to go over the billing and storage policies. She was kind, sweet, but most of all you could tell this young lady enjoyed her job. She made sure I understood when payment was due and even set me up with auto-pay. This company is blessed to have this young woman on their team. The facility was also cleaned as well as the storage. I am happy with Safeguard, and will, from now on only take my business here. Thank You Troya. Continue to keep that smile on your face as well as your customers faces.

Elizabeth Rafferty

2 years ago
Perfect experience. Amazing staff, very personable and professional...truly worked hard to make the experience tailor fit to my needs. Very clean and secure facility, very very pleased!

Diane Dougherty

2 years ago
Best storage in New Orleans. Clean, secure, climate controlled, nice staff, good access hours. We left Public Storage and never looked back.

Geena George

9 months ago
Great experience, would definitely use again!

tiffany kilbourn

3 months ago
Moving is such a stressful time, but Troy and Tim who work in the office were a ray of sunshine through it all. They recognized me, made me feel welcome, and very efficient with my paperwork and letting me know all the details necessary. It's conveniently located, clean, and feels secure. I'm glad i chose this place. If anything went wrong, I'm confident they would fix it for me. Wish i could hire Troy and Tim in my own business! It seems hard to find good service these days.

Reggie Dokes

1 month ago
When me and my daughter walked in to the office, she was dealing with a customer that was very upset. Troy the manager and or employee of this place of business, handled the angry customer with such grace and professionalism. This woman deserves a huge bonus for how she handled the customer . I recommend this place highly . Very informative, and courteous. Troy should be considered a high and precious asset to this company.

Ashley odessa

3 weeks ago
Great prices and clean facility! Staff is very polite and knowledgeable.

Valencia Winston

1 year ago
Awesome place to work with. Very friendly, professional and Manager Leah keeps the place in tip top shape. Couldn't ask for better place to secure our stuff for business!
See all Reviews

Jillian G.

1 year ago
Very clean storage facility with great customer service. I appreciated all the security measures taken and felt as though my belongings were in good hands...
See all 9 Reviews

Storage Facility Amenities6 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Online Bill Pay
  • Se Habla Espanol