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StorageMart

1515 Church St, Lake Charles, LA 70601

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 4pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.6
Write a Review

Lamar Wolfe

5 years ago
rating 5.0
I Love the customer service, it was excellent, Tom and Stella was amazing, I appreciate all the help and assistance I receive from Tom.... And because my sister is already a customer there I got a really great deal and so did my sister... They have an amazing referral program... I Love it, I Love them, their professionalism along with their great attitude toward their customers...thank so much Storage Mart for everything, I will not be going anywhere else!!

Keshi Bartie

5 years ago
rating 5.0
The staff has been courteous and efficient. I would recommend anyone looking for a storage unit to rent there!!!

Russ Stauffer

4 years ago
rating 5.0
Easy to reserve and rent unit online. Great office hours. Tom and Stella were very nice and explained everything. Showed me the storage unit and it was very clean. Tom was always available to help me with my gate code and anything else I needed.

Sue Scott

5 years ago
rating 5.0
I have the best experience dealing with Tom and Stella. Both are awesome!!!!! I will recommend Storage Mart to anyone needing storage.

Joseph Landry

5 years ago
rating 5.0
Easy access, storage was very clean and employees are nice and friendly

Kelsie Humphreys

6 years ago
rating 5.0
So helpful and friendly!

Karen Doucette

5 years ago
rating 5.0
I am very pleased with the Storage Mart in Lake Charles, LA. Very easy to reserve unit by phone. Storage was very clean and Mr. Tom was very kind, polite and very helpful.

Kyandria Scott

5 years ago
rating 5.0
Awesome and fast service, this is my second time using them. Definitely two thumbs up!!

Nate Tracy

4 years ago
rating 5.0
Super friendly staff, affordable and easy access units. Would use them again. My stuff stayed dry during several severe rainstorms.

Nicholas Cole

4 years ago
rating 5.0
Friendly and prompt customer service. Storage facilities and surface lot could use some maintenance work and sprucing up; but overall not bad.

Brian Boycott

5 years ago
rating 5.0
Made online reservation for a unit. Stella kept in contact as I was arranging a move from Michigan. Arrived to unload truck and Tom and Stella were extremely helpful in getting unit rental completed and directing the how I could stage my car and the car carrier so that my daughter, my sister and I could get the truck unloaded. Great service. Thanks.

Elverna Singleton

4 years ago
rating 5.0
Awesome customer service, very people oriented. Nice and clean

Julian Green

5 years ago
rating 5.0
I received excellent & friendly service as well as a great deal on storage... the best in town actually. My wife & I went into the office just to inquire about prices and left out having rented a unit! 24/hr access, great prices & excellent customer service! Thank you!

Triavannti Narcisse

3 years ago
rating 5.0
Quick and convenient storage!

Southern Guy

3 years ago
rating 5.0
Friendly and very helpful customer service. Willing to go the extra mile

Triavannti Narcisse

3 years ago
rating 5.0
StorageMart Thank you for your service with the great customer service and staff...we had things here thought the storage was bad I think that some things could be fixed like the rain getting in and the rat or moce droppings but when we needed a place to keep our things therw they were right around in my home of Lake Charles!

Bobbie Kelley

3 years ago
rating 5.0
Very nice managers. Nice place to store your stuff

Edith Renee' Spencer - Reno

2 years ago
rating 5.0
Great experience everytime I've used this facility! Actually been with them for 9 months. Moved out and right back in within a month when apartment situation didn't work out. Just a phone call away! Very clean and professional. Having to run a 300 unit facility myself some years ago I couldn't ask for anything else. Awesome management! Special thanks to Ms Stella for always treating me like family. Sweet disposition and warm smiles. I highly recommend this location.

Derrell Rodriguez

2 years ago
rating 5.0
StorageMart is a 5-star complex that care for their property and continue to improve the facility. Low risk for theft and a nice set of rules thatll keep everything in working order. I definitely recommend StorageMart to anyone looking for a reliable storage unit!

Will Jayson

2 years ago
rating 5.0
JUSTIN was good JUST LIKE THE MAN(5 STARS TOO/?KEVIN) WHO FIRST SIGNED ME UP!!! Justin put me on hold to talk to supervisor because I forgot my password. Waited while I tried it again. It was SUCCESSFUL!!!

Joseph Guillory

2 years ago
rating 5.0
Outstanding your storage facility is clean and easy to get to. I have 2 storages at UHaul and I'm dissatisfied with it. I'm planning switching to StorageMart

Sue Pitcher

2 years ago
rating 5.0
I have a unit here . Very clean , there's a/c and very helpful and friendly staff.

Joseph Guillory

2 years ago
rating 5.0
Outstanding your storage facility is clean and easy to get to. I have 2 storages at UHaul and I'm dissatisfied with it. I'm planning switching to StorageMart

Jonathan Garner

1 year ago
rating 5.0
Extremely professional and courteous. Have used before and will use again. Highly recommended

Kendra Pierson

1 year ago
rating 5.0
I have been with StorageMart for years. Started with Mr. Tom, who went over and beyond the call of duty to assist me when the moving truck I rented had no breaks and no brake fluid in it. Mr Tom called the company and gave them the business. Now working with his son Mr. Scott and Ms. Stella. They are great and always willing to help and work with their customers. I'm glad my family and I chose to be a customer and recommend the facility to anyone.

Deborah Garriet

1 year ago
rating 5.0
The service is great. The employees are very kind and go out of their way to help you.

Bianca Dixon

1 year ago
rating 5.0
Awesome customer service, very people oriented. Nice and clean

Alfred Guillory

1 year ago
rating 5.0
I had a great experience dealing with this company. They answered the phone promptly and were very friendly. The operator (David) who I spoke with was very knowledgeable about my needs. He didnt try to over sale me on anything other than what I needed. He walked with me thru the sizes available and how many rooms each spaces was likely to accommodate. Mainly because this was my first time renting a storage space, the information provided helped me make a confident and sound decision.

Delisha Bean

1 year ago
rating 5.0
Becky helped me . She was very friendly , nice , professional & explained everything thoroughly .

T Lavergne

1 year ago
rating 5.0
The phone operator along the store employees are very professional and helpful!

Trinity Foster

1 year ago
rating 5.0
Misty assist me on today. She was a breathe of fresh air in these trying times! Thank you!!

Iris Coll

10 months ago
rating 5.0
Owner Stella Johnson gave me a Great experience. She was kind, friendly, very informative, helped to top level of service! From the initial phone call to the meet and greet, was Excellent. I was very Satisfied and Pleased, with her services and Warm Welcome she gave gave me.

jbelcross

9 months ago
rating 5.0
Ann was very friendly and helpful and made my experience getting a unit hassle free!

Jennifer Pete

10 months ago
rating 5.0
Tasha was awesome! Scott was very friendly and efficient!

Amanda Brown

8 months ago
rating 5.0
Needed to find storage last minute. Great customer service and very helpful

Gregory Davis

6 months ago
rating 5.0
I'm always greeted with a hello and a smile when I enter my local storage facility. The staff is prompt and willing to assist me.

Tyra Williams

7 months ago
rating 5.0
Great customer service. Quick and efficient. And very fair prices.

Ryan

6 months ago
rating 5.0
Very awesome place! Super customer service! Staff behind the counter is very friendly and helpful! Mrs. Stella is awesome! Made the renting process super easy! If you need a place to store, this place is in a great location with wonderful staff!

Lorraine Bill

6 months ago
rating 5.0
I would like to give props to a very considerate Young lady Stella, who was so helpful to us in our time of need.

Beverly Goodly

6 months ago
rating 5.0
Storage Mart is clean, customer service is very good. The facility is well kept and stocked with everything needed to store merchandise. The units are very clean. I would recommend Storage Mart to everyone

Niki Dangerfield

4 months ago
rating 5.0
Putting belonging in storage is not a welcomed situation. But Stella and Scott made it an easy and pleasant transition. I never had to worry. Plus upon moving out we we're offered cold bottles of water for the heat. I highly recommend this facility. Also if ever needed again. This will be my first choice.

Dan Antwi

3 months ago
rating 5.0
I moved cross-country and needed storage for a couple of months. Scott was amazing. The facility is clean and safe. The location is difficult to find but other than that, I had a very pleasant experience. The staff was polite and responsive to me requests.

Jessica Shepherd

3 months ago
rating 5.0
Scott was so friendly and helpful! I recommend this place to everyone!

Jean Ann

2 months ago
rating 5.0
Visited this location today with my fianc, very clean office and organized. Stella was very Informative and helpful. Thank you for helping us out with our storage unit!

Rosalva Skinner

1 month ago
rating 5.0
Great customer service that we received from Ms. Stella and her co worker she kept a smile and she was very patient with us she even offered to show us the storage unit because we were undecided on the size we needed. The office was very clean and organized. Thank You Ms. Stella.

Kimberly Johnson

2 years ago
rating 4.0
Good place, will work with you but prices do goes up!!!!

Keoshia Reeder

1 year ago
rating 4.0
So far so good! After having a not so good experience at another facility, I decided to give Storage Mart a try. From the customer rep I spoke with on the phone, to the lady I dealt with on site, my experience was great. They were extremely professional and very nice. The only reason I gave 4 out of 5 stars is because I'm a new customer and havent had my things on site for 24 hrs. I definitely recommend this facility.

Thomas Sallai

1 year ago
rating 3.0
Stella was so nice and very professional.

Ron Dattola

3 years ago
rating 1.0
Place is in poor condition

Gabriel Manzanalez

1 year ago
rating 1.0
Id give this a neg rating but i cant... This place is so wrong in many ways plus we drove from south texas to get here .. All in all a wasted trip wondering if are family things that's past down from gen to gen and a car plus crate motor" hemi ".. Then to find out they cant help us till tomorrow . i never been late always on time we been Waiting on a response from here and they said they cant help till tomorrow...im so disappointed in this place to catch so much hell with mother nature and now we cant even see are things or if they are still their due to the hurricanes. Last we were told its non accessible high water and nothing else but a email we seen today .. Plus 140 in gas .
See all Reviews
rating 5.0
1 Review
Write a Review

Beth P.

2 years ago
rating 5.0
Very courteous and friendly staff. Nice and clean facility Easy and convenient to get to
  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Carts & Dollies
  • Climate Control
  • Delivery Acceptance
  • Drive-up Access
  • Exterior LED Lighting
  • Gated Entry
  • Indoor Vehicle Storage
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors