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Office Hours
MON - FRI9:30am - 6pm
SAT9:30am - 3:30pm
SUNClosed
Gate Hours
Daily6am - 10pm
Storage Customer Reviews
Brandon Hill
6 years ago
Ryan was very informative and knowing that I was in the middle of a work day he got things working very fast I recommend this place to anyone needing a place to store or needing moving supplies They Are The Best
Alarmn2551
6 years ago
When StorageMart bought the facility they asked me if I had any issues I would like to see resolved. One issue I had was lighting, it was not as well lit as I would have preferred. They installed lights, alot of lights, along with their cctv system. I feel that my stuff is secure. Ryan in the office is very friendly and knowledgeable about their property and services. Would definitely recommend to my friends.
Alan Rust
4 years ago
Excellent experience! Clean and easy and efficient! The Manager Javier is a perfect first impression. You can tell he loves the company! Highly recommend!
Cassidy Kearney
5 years ago
This was a wonderful experience. We even forgot to cancel our unit after we had moved out and they had already taken care of it when they noticed it was vacant. The manager was always very kind and even offered to meet us on off hours if we needed.truly a good business.
James Arnold
5 years ago
My complaint is about the central call center, not the Shawnee location. I specifically asked if there was room to get an 18 wheeler, full size semi directly to the unit. I was told yes. Then the agent went into a long speech about how she has family in the trucking industry, so she knows what we have to deal with out here. Yet when I arrived at the facility, there was NOT enough space to get to the unit I had reserved. However, the young man working in the office at the Shawnee location was very apologetic and friendly, but he did not have the authority to alter rates to compensate for the call center error. That being said, I have been in contact with a manager. The problem has been fully resolved. I definitely recommend StorageMart. But I suggest confirming in person and on location before taking information from the call center at face value. The location staff and area manager for this location are spectacular!
T. Hawkeye Mitchell
6 years ago
Nick and Herman were great! Love the atmosphere and I get good deals. Thanks for the help guys!
Christopher Brown
6 years ago
This is a great location. The units were very clean and the grounds are well lit at night. The manager Ryan is very attentive and goes the extra mile to provide quality service. I would highly recommend this location if you live or work nearby.
TJ Fitzgerald
4 years ago
Javier has been very helpful and proactive in working with us to meet our current storage needs. It was refreshing to have experienced good customer service in a time where that can be scarce.
Fuzzy Meyer
4 years ago
Great customer service & excellent check in process. I did not need to enter physical location for any paperwork whatsoever. Easy, fast & the unit was spotless clean.
Priscilla Williams
4 years ago
Love the customer service from this place!! We were not only given a great deal, but we were also helped out in a time of need. I will never use another storage facility, and we use them often due to many military moves. Thank you Storagemart for putting customers first, and not just caring about a profit. I hate that I can't remember the gentleman's name behind the counter at the 43rd St location in Shawnee, KS, but he far exceeded my expectations.
Priscilla Williams
4 years ago
The customer service provided to us was exceptional! I can't thank Javier enough for the wonderful experience, and for proving to us that there still are companies out there that mean it when they say the customer comes first.
Ronald Edwards
4 years ago
The manager of the facility is the best guy can get to run that storage unit high quality good service like a very nice place to store my RV but security cameras is nice and you couldn't found a better place unit 1627
w ddasadad
3 years ago
Javier is great. I was there for a while a few months back loading up stuff, and he drove through the complex at least 3 times. He keeps a good eye on things. It's a good place.
TIFANI CLAIR
3 years ago
Javier is a very nice man. Love doing business with him. Always has a smile.
Stephanie Maddux
3 years ago
Super easy, kind , friendly and great prices. My unit is very clean, the property is well lit and secure. The manager was easy and nice to talk to. I made the best choice with StorageMart.
Lynn Potter
3 years ago
Friendly and helpful staff. Very clean storage areas. Great hours for easy access. Very secure.
ACCOUNTABLE LECTER KC
3 years ago
Kim at this particular Facility was more than help ! She was always very fair and kind ! I would recommend this place to anyone !
Michelle Smith
3 years ago
This place is wonderful..and there willing to work with you if they can..
.Kim always has a smile and great customer service..If your looking for any kind of storage..I highly recommend This be the place for you to go..
Teri Turnbull
3 years ago
The Manager Kim was very knowledgable and nice to deal with regarding our storage space. Highly Recommended.
Lisa Smith
2 years ago
This is the definition of, fast, clean, easy service!!! Kim was so helpful and helped us find the perfect unit! 10/10 would recommend!
Dana Hickman
2 years ago
Great experience and customer service with location manager. Very friendly and helpful!
Michelle Smith
3 years ago
This place is wonderful..and there willing to work with you if they can..
.Kim always has a smile and great customer service..If your looking for any kind of storage..I highly recommend This be the place for you to go..
Wesley Wright
2 years ago
Absolutely wonderful
I store an item over the winter months I was at storageMart for three straight years and last year I tried a competitor was not happy with them at all
StorageMart is by far the most friendliest professionals in the business there storage units are very clean and spacious for the price and with 24 hour access
Brody Yount
1 year ago
Missy was great on the phone, and I cant remember his name but the fella who did my paperwork and showed me the unit was very kind and efficient as well, I showed up and was out the door 5 minutes later with my unit all setup.
Day by Day
1 year ago
The process was easy. The manager was super nice and walked me through everything. Took just a few minutes and I was done. Wonderful people.
Simple Mobile
1 year ago
Secure, well lighted, affordable & well kept. Very friendly, accommodating staff there till 6pm on weekdays.
Chris Neff
1 year ago
The staff was extremely helpful. Forgot my code had to call in, there was no wait time and even the helpline was extremely helpful, nice, polite all the way around pleasant experience
Beth Schmidt
1 year ago
Nick is the Man! Was patient and helpful in getting a billing error on my part straightened out. And he kept his sense of humor too! Highly recommend dealing with him and this location.
Jimmy Dore
1 year ago
Perfect location for my boat. Location is clean and well kept. Nick was very helpful in answering all my questions getting my lot space to me in a timely manner.
Jared Martin
1 year ago
Location is ideal from I live. Some construction right now but that is temporary. Place seems well lite and secure. Nick was helpful and courteous.
Kenneth Kanif
1 year ago
Nick was very helpful in getting the unit I needed and answering my questions. Location is convenient.
Leslie White
1 year ago
Recently I was a really in a jam with an auction swinging heavily in my favor. It looked like I was going to have a 5-hour pickup window, for about three pick-up trucks worth of furniture, my home about an hour from the site, and all this during a snow and ice storm all but impossible. I reached out to Shawnee Storage Mart as they were about a block away from the auction site about any options they might have available and not only did we brainstorm possibilities together and came up with a couple of great options, but they continued to follow up with me about the weather situation and how the auction was panning out. I ended up not needing their services, but Ill certainly recommend them to anyone based on how they treated their potential customer and Ill absolutely use them in the future if the need arises.
Mike Gorman
1 year ago
While I was at the Storage Mart on 43rd St in Shawnee, KS it was nice to see how the person on site (I believe his name was Matt?) took care of different customers in a courteous manner. He made sure that not just my needs but everyone else's needs were important to him.
Antoinette Palacios
1 year ago
Great place nice manager very professional and clean easy and quick very satisfied
Rustic Remodeler
1 year ago
Excellent service! Clean facilities! Nick had awesome customer service and helped me out.
Monica Allen
1 year ago
Storage Mart had exactly what I needed and I got a great special to start out service. The lady at Nintendo office was extremely helpful and kind.
L H
1 year ago
Excellent business transaction. Nick was very polite and professional. He answered all questions and made great suggestions with a smile. Great experience!
dennis cain
1 year ago
Very friendly and easy to work with. Communicated in a very professional manner.
Mike Woody
1 year ago
Nick was amazing at StorageMart. Gave me VIP treatment and help me decide on the right unit for my needs. The units and storage facility were absolutely clean and safe. I highly recommend StorageMart.
Lydia Evans
11 months ago
Nick, the property manager is awesome. We had fallen behind on payments, and he worked out a payment plan with us and gave us extra time to get our property out of the unit. Highly recommended if you're looking for affordable storage. Great customer service!
Average Guy’s Garage
11 months ago
Nick was great to work with! Easy and convenient transaction. Highly recommended!
Bella Kohl
11 months ago
Nick was super helpful! He helped with getting me set up, the unit looked great, and the overall experience was wonderful! Would use this facility again!
John Hutzenbuhler
11 months ago
Most storage rentals are full. I happened upon StorageMart and was able to take one of the last two available. Very clean unit, all is paved, good security, fair price for current market. What made the experience outstanding is great people. Nick did an amazing job showing me unit, getting me singed up - made it VERY easy. Nick has outstanding customer service skills. Great job Nick!!!!
P C
9 months ago
This is the 3rd time we've used Storage Mart and it's ourc2nd time at Shawnee Self Storage.
Each time has been a good experience for us. I guess that's why we keep coming back. Extra kudos for Nick at the Shawnee Self Storage. He has a great attitude & personality and he went the extra mile for us, which we greatly appreciate it. Thank you Nick!
David Cullen
9 months ago
Nick did a great job helping me find the unit I needed. We explored several options and he found the unit that was right for me. He was helpful, professional, and courteous.
Katherine Abraham
1 year ago
I just signed up at this location for a 10x20, and Nick was awesome in helping me try to fit my trailer and 4x4 vehicle into the unit. It ended up not fitting but he was able to get me set up with a parking spot unit that is a better fit anyways! Thanks, Nick! We will be here for years to come.
Lynsie Chase
7 months ago
Thanks so much for the hospitality... Looking forward to continuing business and setting up more!
Love N Light
WeatheRaven
Thomas Horstack
7 months ago
Nick was great at getting me the storage space I needed. Good location too.
Alison Claire Peck
6 months ago
The storage manager, Nick, was incredibly kind, helpful, and accommodating. If youre looking for a safe space to store your belongings, this is it!
Jenny
5 months ago
Tim provides fantastic service for this local, trusted month-to-month storage company; he found me the perfect location and unit size quickly, AND made sure I got all the applicable discounts and promotions! Use them any time you need some breathing space or move in the KC Metro area!
Victoria Mahaffey
5 months ago
Very fast and efficient help! Nick was amazing and gave me a good laugh about my husbands phone number lol
Mark Clarkin
4 months ago
Nick was great; professional and courtesy. Explained all of our options and handled everything perfectly.
Ryan Linduff
4 months ago
Easy access to storage unit, great pricing and well kept facility, highly recommended!
Mark Clarkin
3 months ago
Nick was great; professional and courteous. Explained all of our options and handled everything perfectly.
Christopher S.
3 months ago
Great experience here. Staff was very friendly and it was very easy to purchase a unit. Would do business with them again.
Joe Burnstein
2 months ago
Nick did a great job getting me the unit I needed. Quick. Friendly. Professional.
David Schempp
2 months ago
There proprietary Manger was supper and quick addressing my issues. Great place.
Chris Davis
2 months ago
Fast and helpful! Almost made a mistake in the size I needed but the attendant help me out. And they don't charge much as well!
Maddi Douglas
1 month ago
I love Storage Mart! The service was absolutely amazing and Nick really helped me out with getting the prefect size storage unit for me! Nick was super helpful and very personable. I would 10/10 recommend.
Amanda Smith
1 month ago
Very helpful and answered all questions and concerns respectfully. Wonderful experience.
Rachel Anderson
4 years ago
Walk into positive fast response customer service. The units are clean as well as the property, also security, safety, and trustworthy company to use.
RANDY MEAD
1 year ago
As far as my Wife and I are concerned, the people at Storagemart are great. Helpful, friendly, and very good with not only places to put stuff, but with their customer service.
Amanda Jump
1 year ago
Paul was wonderfully helpful getting things started with my rental. Very knowledgeable, positive and friendly. Hopefully the rest of my StorageMart experience will be as fantastic.
killer clown
1 year ago
Pretty nice place for the price, and the service was fantastic, guy was calm, patient and extremely friendly. I would give it 5 stars if the unit self was in a slightly better condition, but other than that great place.
Tristan Martin
11 months ago
Theyre great, theyre helping us. Relocate our things and are working with us to make it work and make it work well! I recommend it. Theyre also VERY nice!
Dennis Ward
2 months ago
Stay away from these guys. I have had a unit there for over 3 years and they are constantly raising the price and refuse to work with customers.
Adam Langhofer
5 years ago
Male employee couldn't have cared less about helping people. Too busy squawking on his cell phone with his girlfriend. Poor service.
Alarmn3
4 years ago
Had been doing business here for years. They would run my card every month and send me my statement without my involvement. This summer they forgot one month. I didn't find out til they sent me a late notice and a bunch of fees and jacked up my rate. While they admitted they forgot they would not credit me back the fees. Dirty dirty business practice. There customer service has really gone down since Ryan left. I moved to Store Here on Meadow View dr. They treat people with respect.
Margaret C.
9 months ago
This is the 3rd time we've used Storage Mart and it's ourc2nd time at Shawnee Self Storage.
Each time has been a good experience for us. I guess that's why...
Lynn K.
3 years ago
Friendly and helpful staff. Clean storage areas. Great hours for easy access. Very secure area.
Patty S.
3 years ago
This is a great place to store your things. The management is very helpful and the units are clean and dry and secure.
Storage Facility Amenities15 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Bright LED Lights
- Climate Control
- Delivery Acceptance
- Drive-up Access
- Exterior LED Lighting
- Gated Entry
- Indoor Vehicle Storage
- Interior Hallway
- Online Bill Pay
- Online Rental
- RV, Car, Boat
- Rental by Phone
- Roll Up Doors
Stephanie Ross
6 years ago