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Office Hours
MON - FRI9:30am - 6pm
SAT9:30am - 3:30pm
SUNClosed
Gate Hours
Daily6am - 10pm
Storage Customer Reviews
Aaron Tripp
5 years ago
I've been using Storage Martin for a while now and every time I am there or speak to someone over the phone, I am greeted by the kind and soft spoken manager Carolyn David. They have been nothing but respectful and helpful to me when I need something. I love this place and trust this place completely with every fiber of my being. You would be a fool not to go with StorageMart!
Jeremy Miller
5 years ago
This place is amazing. Carolyn is very helpful and understanding. She let us rent a dolly for free when we were in a bind. Would highly recommend this for anyone looking for a storage unit. A+ service!
Carmen Walker
5 years ago
Wow! the rental process was quick, easy and hassle-free. I had my car loaded down with items that I had purchased while hitting up Garage Sales. I called StorageMart and luckily they had availability. The manager, Carolyn David said, "come on over right now." I was in an out of there in no time. She had the paperwork ready for me to sign, gave me the key and I was done. She even set up direct deposit for my monthly rent payment. Carolyn is professional and customer-focused. I highly recommend this business, it's as easy as one phone call.
Rachel Hougland
5 years ago
Carolyn was awesome! She took great care of us, and was more than helpful! It was clean, well lit, friendly, and if I ever needed anything it was done very fast! I could not recommend storagemart on Dennis more!!
JJ Barnett
5 years ago
Great experience with this company. I would recommend to anyone needing some extra storage. The management is friendly and easy to work with.
Ray Lewallen
5 years ago
I still love this place! Carolyn is amazing! She called me to tell me my lock was off my unit and she out a lock on my unit. After going to the property she helped me with my gate code. She was absolutely wonderful. Five stars
Shaina Mayes
5 years ago
I have been very happy with the service I have received at storage mart. The manager is so friendly and accommodating. It was a very easy process getting into a unit. And everything there is nice and clean. I have no complaints at all. Carolyn is such a kind person too, very welcoming.
jane woodward
5 years ago
Carolyn has been a super marvelous marvelous individual from this is Jennifer talking so it's verified. If you are needing a nice clean storage unit and want to have great customer service, come see Carolyn at StorageMart on Dennis Avenue. She will take care of all your storage needs with a smile
Kristina Lokita
5 years ago
I love this place they are very friendly and are very nice and if I have to get another storage united. they are clean and they help you fast. you should go up there and see Carolyn and Herman.... they rock
Kent Mon
5 years ago
We found this storage mart on the day I was leaving and couldn't be more happier! Carolyn David had great customer service and was very friendly. We got exactly what we needed. This storage mart I would highly recommend to anyone looking for a storage unit or units. Thank you so much! Carolyn David! Wish I could put more stars than just 5.
Thank you Carolyn!
Tyler Netter
5 years ago
Awesome service! Well lit at night units are clean and if not they offer to clean it for you. Best storage for your money. Carolyn is one of the employees over there she will take care of you and make sure you fully understand their policies and rules. Does have security cameras all through out the lot! Overall best place I have ever been for storage!
Jim and Tiffany Proffitt
5 years ago
I love this place . Carolyn has been very wonderful. She got me into a unit quickly and was very friendly everytime I have spoken with her. The units are clean and secure . I have never had any problems. Just a over all fabulous place.
Eric Jackson
5 years ago
This place is awesome! Carolyn will take great care of you here! Give this place a chance, you won't regret it!
Heather Blindt
5 years ago
Great customer service. Very clean & well maintained facility. Would recommend this location to anyone who has storage needs.
iHazeKC
5 years ago
Great facility. Very friendly and easy to work with. Would recommend to anyone looking for a storage unit big or small. I will definitely use them again!
Cooper Brooks
5 years ago
This place is awesome, and the general mgnr is amazing and very friendly and helpful. Also very understanding whatever situation we r in. Willing to work deals out in any way. Saved my neck TWICE! 2 THUMBS UP! Ask for Carolyn David storagemart #1654 customer: Christopher brooks
Danny Davis
5 years ago
Carolyn was fantastic and really helped our business out when we needed something fast! I highly recommend Carolyn and Storage Mart!!
Ange Austin-Hoffman
5 years ago
The storage facility was convenient for my location. I would suggest that they provide lighting inside the units and maybe additional brighter lighting outside. My only negative complaint would be the flexibilities in payments from month to month. Thank you.
Jose Robledo
5 years ago
I have had a good experience at the storage Mart Carolyn was very nice and answered all my questions she got me into a unit fast when i needed to park my truck. Thanks for the very fast easy and clean service.
Karen Medley
5 years ago
This facility is clean, accommodating and Carolyn ROCKS! Highly recommend this location for anyone looking for storage needs!
Ireland Ellison
5 years ago
Service and facility are great. Nice and clean. Staff is friendly beyond expectations.
Steve Winegar
5 years ago
Carolyn the GM of my Storage Mart was great to work with. She is professional and always ready to help. She keeps the place very clean and even called me personally to tell me I forgot to lock my unit. I hope they pay her enough because every company could use an employee that cares that much about the company!!
Chris Lakin
5 years ago
Very good staff. Carolyn, the property manager, was very helpful. Suggested the proper unit for storage needs. Didn't try to oversell.
Jerry Garrard
5 years ago
Carolyn was awesome! Helped me get the right unit and took my referral card from my buddy. She Rocks! 5 months ago, I've started my relationship with this group. Great folks! Clean Space, Good Lighting... it's been a great experience.
Lyle Schffler
5 years ago
The people at the Olathe StorageMart were professional business people. They provided a clean secure storage unit and managed the billing and all related actions in an honest fashion. I will use them again if I need temporary storage.
Terry Bradshaw
5 years ago
Carolyn, was excellent to work with. We are very pleased with our storage unit. Great job this is my third time using storageMart, great customer service.
Bill Wall
5 years ago
The Olathe Dennis Avenue StorageMart is clean and located in a convenient location. Management is helpful and friendly. We used one of the smaller units for approximately eight months and there were no problems. I strongly recommend this facility.
Kelly Hewitt
5 years ago
Very friendly place and very helpful... If you ever need storage this is the place for your needs .... Alway smell fresh going to the office... Caroline will take excellence care and her time with you... You won't be disappointed
SuperGemini2
4 years ago
Carolyn has been the best help to me, I suggest you see her or ask for her... She really exemplifies great customer service!!
Sheila Hagemann
4 years ago
We had an incredible, positive experience working with Carolyn. She is so professional and easy to work with. I would highly recommend this Storage Mart.
eddy loggins
4 years ago
Storage mart was really a treat, they really take your needs of storage space very serious. Very well maintained. Clean and orderly. Store manager miss coralyn was a respectful woman who approached you with the intentions of making you feel right at home and like family. Very respectful and a delite to work with, and very very ptofessional. Five stars I rate it hands down and would recommend this facility to anyone in need of storage space. Thanks storage mart.
Brent MacNider
4 years ago
I used this storage property for about 8 months and I have to say its a clean property with easy access to get in and out. Its a great place to keep things in storage due to the easy access and the people that manage it. Carolyn and her crew take time for the customer and make sure that the satisfaction is up to (and over) par. Great Job!!!
jay smith
4 years ago
I can't enough about what a great storage place this is. The manager (Carolyn) has been extremely helpful. The facility is very clean and well maintained. I can definitely recommend this storage place !
Earl Martin
4 years ago
I checked out a couple of storage places before deciding on StorageMart. Glad I did. The prices are reasonable, the property is very well maintained and, most importantly, the manager is so helpful. I will definitely use StorageMart again when the time comes.
parke pleasants
4 years ago
The customer service here is impeccable. They were incredibly hospitable and accommodating of my schedule and numerous requests. I moved to Kansas City from the east coast and they made the move as painless as possible. Carolyn is a customer service rockstar and I'd gladly deal with her again
Cameron Guelbert
4 years ago
Caroline is wonderful to work with and takes the time to understand what your needs are. She will help you find the right unit that meets your needs and fits your budget.
Great service, great price and great location.
andrew harris
4 years ago
Spectacular service; accommodating. We were managing a move from out of state and needed local storage. They rose to the occasion and couldnt have been more helpful.
brittany richardson
4 years ago
My experience here at this StorageMart has been very pleasant. Carolyn, at the front desk, is always extremely helpful and very kind. I am comfortable with knowing my belongings are safe here.
Kimee Miller
4 years ago
Manager Carolyn is so amazing she not only worked with me after i got hurt at work and was put short term disability ( no income until std kicked in) but today when i got caught up and was out to pick up my winter clothes i realized my lock keys were gone! Ugh. . I called and spoke with carolyn and once again she was eager to help me out! So amazing. I live an hour away and still picked that location bc i heard how great they were. Im glad i picked this location!
Ncbfinancial Services
4 years ago
Excellent place for great customer service and cleanliness! Best place in all of Kansas City! Carolyn is the manager and she always goes the extra mile to help her clients out with anything that comes up unexpectantly!!
Jessie Villarreal
4 years ago
Great management and service! Things went very smoothly when setting up our space and the customer service was great throughout our experience.
Twila Smith
4 years ago
So far so good. Manager is very helpful and made sure to make us know everything there is about our rental. Felt like she really likes people and welcomed us.
john glenn holland jr
4 years ago
The people are wonderful and very helpful whether you need temporary storage space or something a little more permanent, they will always treat you right.
Herbie Ochoa
4 years ago
Amazing service and great staff. Always clean and never have had issues. Carolyn is the best to work with.
Rose Dye
4 years ago
Carolyn has always been a pleasure to work with. She goes above and beyond to help her customer's and does what it takes to ensure we are taken care of. She works really hard Everytime I see her. The property is always very clean and it looks like there is all new LED lighting so it's super bright during the night. I feel safe here
A Google User
4 years ago
Carolyn made our move easy and quick. Easy access to unit, quick turnaround for our changing needs, and online payment option. Units are well kept. Best service I have seen in a long time. Would recommend these guys. I know we will be back next time we need space!
Jesse Hodges
4 years ago
When we sold our we house we underestimated how much storage we would need. Carolyn was great to work with and helped find me a bigger single unit at a better price than the two smaller units I already had. Moving can be tough but my StorageMart experience has been great!
Pam Dove
3 years ago
Pleasant experience. The staff are very polite and helpful. They're awesome!!! Would recommend this place to anyone.
Myk PM
3 years ago
Carolyn is fantastic! Quick. Courteous. Friendly. Got a suitable unit fast. Its clean and ready to go!
Brett Halsey
3 years ago
Great prices, easily accessible units for all your storage needs. Small and extra large units. 24 hour access.
Clayton Lamberd
3 years ago
Storage Mart was so helpful. We only needed storage for just over 1 month and the first month was free. I would recommend doing business with the one on Dennis in Olathe. Great to work with.
Robert Brigman
3 years ago
The manager went out of her way to help us set up a new rental, even though we arrived at closing time. Awesome customer service. Highly recommend.
Naomi Anglyn
3 years ago
Great storage ,clean and dry ,Very friendly, The manger, Carolyn very helpful and has great communication skills, great support .
Michael Nesselhuf
3 years ago
Great experience with Carolyn. Very accomadative and professional. Highly recommend.
Lee Curry
3 years ago
The manager, Carolyn, and assistant, Kim, were very patient and helpful considering our unique situation. I would highly recommend them. Thank you!
Just Jax
3 years ago
I love how I am treated here. I've been offered to move my storage closer to where I'm living but I will not. I feel safer having my precious things at storage Mart. The manager is always ready to help if needed and easy to Contact. I've been with them for 2 years and still plan to be there for as long as I need storage. Thank you for everything!
Leeanna Billups
3 years ago
The manager at this stores was incredibly helpful and very professional, which is becoming rare these days. Storing stuff can be hard sometimes, she made the process much easier due to her knowledge, patience, and hard work. Even though she was usually swamped with customers, when helping me, she made me feel like I was her only customer. I have nothing but good things to say about StoragrMart (on Dennis in Olathe, KS)!!
Tedd Maxfield
3 years ago
I rented this space over the phone and via e-mail. The process was smooth and the person who helped me made for an easy transaction. I arrived to find a clean rental unit with a wide drive, so we could load the unit easily. Thanks for the good service!
Taber Stephenson
3 years ago
Have had nothing but professional and courteous service from Storage Mart. From friendly reminders about upcoming bills to a customer friendly web site. I highly recommend them.
Cortez Wright
3 years ago
I had a storage unit for 2 years and never had any issues. The employees are very helpful and are always there when you need them
Samantha Mills
2 years ago
Storage mart is definitely the way to go! They made my experience with moving hassle-free. Wendy was the assistant on duty to help me, and she was incredible. She showed me all the units I wanted to look at and helped me pick the best one. Im so happy with my over-all experience, and will refer them to anyone I know who needs a unit. Thanks Wendy!
Kendra Overton
2 years ago
Awesome customer service! The store manager goes out of her way to satisfy her customers and goes over and above to make you feel good about using their service! Good job! And the facilities are clean and affordable.
Travis
2 years ago
Storage Mart has been very helpful to hold all my things while I went into the Army, my hole family has used them and the staff has been very helpful and polite, I would recommend them.
Ross Reynolds
2 years ago
The units are nice and accessible plus its gated so you dont have to worry about theft. The staff are also very accommodating which takes the stress out of moving. Overall a great experience
J Reyno
2 years ago
Great Service!! Everyone I talked to before and during my rental gave great customer service!!
Bryon Applegate
2 years ago
My entire experience with Storage Mart has been wonderful! From beginning to end everyone has been nice, courteous, and professional. I highly recommend Storage Mart!
Kendra Overton
2 years ago
Awesome customer service! The store manager goes out of her way to satisfy her customers and goes over and above to make you feel good about using their service! Good job! And the facilities are clean and affordable.
Libby Lewis
2 years ago
My experience was awesome i met one of the persons that work there name Nick in the Olathe office of Dennis I expected to walk in there to be treated just like a business person hears your storage how much you have to pay push to do insurance push to do upgrades and everything but I didn't get that I got a warm-hearted person that shared a conversation with me show me a storage and it wasn't up to standard at that time and found me another one to protect my things it was awesome he was caring understanding and had a good ear for understanding in listening I wish more people were more caring and don't look at people as if a profit thank you Nick have a great day and enjoy your life and many many blessings
Martha Arntson
2 years ago
Found this place while looking for a friend to rent storage while in transition from moving. They had the best rates and discounts and everyone Ive had contact with was so helpful and courteous. Answered all my questions and I felt like a human being talking on the phone while confirming everything.
Great please!
Rachel Senay
1 year ago
I just reserved a unit this morning and I was very happy with the pricing... They were much cheaper than other storage unit facilities that I checked out and both women I spoke to on the phone today were very friendly and helpful...they both offered excellent customer service and I'm looking forward to doing business with them...
Marsha Jordan
1 year ago
Storage Mart is a good company always willing to help and give you good deals!!!!
bill carter
1 year ago
The attendant who answered my call was especially bright and pleasant! She was helpful, very accommodating and made me feel very important to her job to assist me! I am very pleased with the Storage Mart!
Kendra Overton
2 years ago
Awesome customer service! The store manager goes out of her way to satisfy her customers and goes over and above to make you feel good about using their service! Good job! And the facilities are clean and affordable.
mnashjayhawk
1 year ago
Office staff was very helpful and the process of getting a unit was painless. They answered any questions I had and the location seems well maintained. Really happy with my experience.
Terie Sallaz
1 year ago
I have yet to have any problems with this company. They are always there to answer any questions I may have. I feel safe with my belongings being stored in their facility. But most of all the customer service is outrageously curtious. Thank you storage mart!!!
Paula
1 year ago
I cant believe how lucky we were to find storage so close to home AND to find the best customer service on the planet! First of all I reserved a locker at the wrong location. With one quick after-hours call, Anne took care of me quickly and transferred locations for me. She was so kind, and reassured me I wasnt the only call shes ever had like mine.
Then when I arrived at Storage-Mart on Dennis Ave in Olathe, I was greeted by Jack. Jack took great care of us. Being two women, we were a tad nervous about being out there in a rather secluded spot. Jack told us that there are cameras everywhere, and he would keep an eye on us during our visit. He did just that! We hired two men we did not know to help us unload the truck. Jack watched us and checked on us throughout our visit. We never felt the least bit concerned thanks to his presence.
I couldnt be happier with my choice to use Storage-Mart in Olathe.
Caeleb Isabell
1 year ago
I rate services and products on a five scale rating... five means it proactively helps or assists you above the reason you buy it, one means the trouble it causes costs you more than the reason you were trying to solve. I give StorageMart in Olathe a five - Tara was excellent to work with, the facilities are clean and accessible on your own time. I was extremely amazed at how fast the contract signing went. Tara explained everything to me in a concise manner. She made me feel very welcome as a customer and not pressured to buy anything bigger than I actually needed. Excellent service and competitive price. The only recommendation I have is to make the keypad a little higher for taller trucks. Overall however, I'll be keeping my stuff at this place.
Megan Craddock
1 year ago
I called and Kimberly was so helpful and helped me pick a storage unit that best fits what we need! She went over all of the details and answered all of my questions! It was so easy which was so helpful!
Deborah Hoelzle
6 months ago
Working with Jeffrey at StorageMart was great. He was efficient and easy to get in contact with. Price and location was good also. Nice facility...pleasant manager.
Damon Reavely
6 months ago
Not sure what the negativity is about. There ARE outlets available, just not an abundance. My door was as smooth as butter, and the temperature is just fine, considering it's a metal box exposed to the elements. Honestly, I have nothing bad to say.
Lois Bouchard
6 months ago
I was looking for a storage space that was close to my house and found storage mart the Manger of west Dennis he was very helpful I found a unit that works then I need a 2nd unit he was very helpful again it's a clean property easy access thanks for being close.
Thomas Gartman
6 months ago
Very nice, efficient, and professional staff! They were an effective start to my business and helped me tremendously when I moved out. I left a lock on one of the doors on accident and they removed it free of charge! Thanks everyone!
tess telken
5 months ago
Malynda went above and beyond every step of the way to ensure that I had a great experience with Storage Mart. She was pleasant, professional and answered all of my questions. I appreciate her knowledge and expertise and will recommend Storage Mart to my friends and family! THANK YOU!
Debbie Jones
5 months ago
Staff are so helpful and make the process so easy. They worked with me to make sure that I got what I needed. The unit I went with is going to make my life less easier for the storage I don't have at home.
Erin Miller
4 months ago
We recently moved and needed storage for the interim, the rates were reasonable and the storage units are clean. They were also really helpful getting us a second unit close to our original one when we ended up needing more than one. Malynda the site manager was helpful and kind and got us set up quickly. She was also really responsive when we had any questions.
Derek and Yaicha Popp
4 months ago
From the phone call to set up the rental, to check in with Malyanda!! She was helpful, kind and super knowledgeable. The facility is clean and secure. We are so happy we are renting here.
Dan Herbert
3 months ago
Wow! What a pleasure it was doing business with this particular StorageMart, especially Malynda, the manager. I had a ton of things all happening at the same time and Malynda could not have been more helpful, professional, and patient. I ended up renting two units and the whole process went super smooth. Thank you Malynda! Thank you StorageMart!
Erick Gitonga
3 months ago
Laikyn was phenomenal. We received the best customer service from her and always willing to help out.
bhall598
1 month ago
I rented a unit yesterday. Laikyn was wonderful. She was friendly, helped me pick out the size that works best for me, and thoroughly explained the terms of the rental.
Josh Miller
5 years ago
Carolyn and the people at storage Mart have been friendly and quick to contact me with any questions I had. I am moving so i was no longer able to keep the space. Had it for about 5 years and never had an issue with water or mice. Would use them again in the future if needed.
Cliff True
10 months ago
Fair prices, clean area, good customer service. The only complaint I had was the discus padlock required didn't fit the door and had get another that just barely fit. I would recommend to use the locks they have for sale.
S M
1 year ago
Customer service is fair at best. Rates increase every 6 months. You must purchase insurance even though the contract states they're not responsible for items. New customers get better priced than ones who have been loyal for a long time. Nothing good but location.
Gwen Hutton
7 months ago
Expensive. Price goes up about $20 a year! No electrical outlets so dark and hot. Doors hard to open.
Eldon Walters
5 years ago
The staff is nice enough, but damn, what a friggin ripoff! Keep your eye on your invoice, they like to change your rates without any notification! I signed up for a $99/mo unit and the very next month I had to pay $130 and it has gone steadily up since then. The explanation I was given is that they can raise their rates whenever they want to. I Can't Stand companies that do that to people! They have a website that won't let you log on to make a payment then they rush to charge you a late fee, they take away your premium and then they put an overlock on your unit so that you can't get into it and charge you $35 for it! I can almost promise you that, like a bank, they make more money stealing from their customers than they do from rental rates. They just hope that you default long enough so that they can auction off your property. To hell with this place! Do yourself a favor and go somewhere else. This place is nothing but a damn rip off! Anyone affiliated with this thieving company should be ashamed of themselves! I'm going back to U-Haul Storage. They never ever ripped me off, not even once. Goodbye StorageMart, you big pile of garbage!
Sara Young
5 years ago
Carolyn was rude and disrespectful when I called on the phone about my bill. For two months it's been messed up with things she had left out telling me when I rented the unit. I asked to speak to the district manager or the person above her and she told me there was no one above her which there is. I then asked again and she said she would pass on my information and have him call me. It's been a week and I'm still waiting for that phone call. I would never refer someone here.
Joy Fox
1 month ago
Rented a SECOND unit at this facility. Had to make a special trip to the store to sign contract, because the printer wasn't working. Less than a week later, management CUT off my locks and put on their own. They said unit was VACATED! Didn't even know who rented it. They magically found the contract before I made it in. I had to make yet another special trip into town (about an hour round-trip), so I could get new locks for the units. They replaced the locks, but with much cheaper made ones than were on the unit to begin with. No real apology, just a bunch of excuses how it was a different employee that caused the problem. Even complained that I made them late leaving for the day. They couldn't understand why I was upset with them.
William I.
1 year ago
I rate services and products on a five scale rating... five means it proactively helps or assists you above the reason you buy it, one means the trouble it...
Paula B.
1 year ago
I can't believe how lucky we were to find storage so close to home AND to find the best customer service on the planet! First of all I reserved a locker at...
Joy F.
1 month ago
Rented a SECOND unit at this facility. Had to make a special trip to the store to sign contract, because the printer wasn't working. Less than a week...
Storage Facility Amenities11 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Bright LED Lights
- Delivery Acceptance
- Drive-up Access
- Exterior LED Lighting
- Gated Entry
- Online Bill Pay
- Online Rental
- Rental by Phone
- Roll Up Doors
Clarence Jewell
5 years ago