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StorageMart

139 SW 63rd St, Des Moines, IA 50312

Office Hours
MON9:30am - 6pm TUEClosed WED9:30am - 6pm THUClosed FRI9:30am - 6pm SAT9:30am - 4pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.7
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NooBodi knower

5 years ago
rating 5.0
There are people who are doing a job to earn a paycheck, and then there are people like Kim. Don't get me wrong, she is probably employed here to make ends meet, but she will also bend over backwards to make sure that your experience with Storage Mart is an pleasant experience, whether you are a new renter, someone who has had a unit with then for years, or someone who finally has enough space for all their stuff in storage and are ending their services with them. She has a heart of pure gold and will do everything within her power to make sure you have a great day. I hope storage mart appreciates the level of service she provides to their customers, they come few and far between if you can even find people like her anymore.

Paul Bessman

5 years ago
rating 5.0
My call was quickly answered and I was provided all of what I needed to get set up. The staff was friendly and professional. I worked with Kim and after several schedule changes, I was able to get set up on Friday night, so I could start moving my things into storage over the weekend

Kris DeJong

5 years ago
rating 5.0
Kim was very pleasant and knowledgable to work with. Would highly recommend their service and facility to anyone!

James Hindal

5 years ago
rating 5.0
Alisha was very kind, she obviously could get a job elsewhere; Storage Mart is lucky to have her as an employee. Easy on the eyes too!

Joe Hayes

8 years ago
rating 5.0
I have been renting space at the Budget Storage facility on 63rd street for six+ years. I had such great service -- and was very satisfied with the cleanliness and overall security of the facilities -- that I rented a second space. They offer excellent options for available rental space. The facilities have always been well-lit at night, and the grounds and buildings well-kept and clean. In all these years, I have never experienced any problems with water damage or shoddy maintenance. I like the key-pad security gate at the front entrance which requires a password for entry, and specially designed security locks are available from the font office for extra protection of the rental units. The staff is very cordial, and the facility is 'out of the way' but easy to access. Highly recommend!

Dominic Gasparotto

5 years ago
rating 5.0
Good experience. I'd come back.

Don Wengert

6 years ago
rating 5.0
Excellent. Very nice storage facility and office. Helpful check-in staff.

TM DTDSM

4 years ago
rating 5.0
Nice storage facility. Very safe secure and clean.

Tina Looker

3 years ago
rating 5.0
Michelle is the best! Clean units! Easy access! Great customer service! Great location! HIGHLY Recommend!!!

Michael Parker

3 years ago
rating 5.0
The staff was very helpful.

Joel Phillips

3 years ago
rating 5.0
Kim is a delight, working here at Storage Mart! I enjoy conversations with her when I come and pay my rent! She's always on top of things and does a great job!

Todd Kirke

3 years ago
rating 5.0
Kim at 1052 is Awesome!

Allen Grobin

2 years ago
rating 5.0
Great experience with Kim. Kim gave me a tour of the facility, clearly explained how everything worked and the lesse details. I felt very appreciated and confident in my choice at her location. The facility is neat & clean. The office is well stocked and organized with all the right items to make for a great storage experience.

Jon Vanderecken

1 year ago
rating 5.0
Very friendly and good pricing

James Wright

1 year ago
rating 5.0
Kim at the 63rd location was very helpful and very polite Carries great energy.. I did not expect such great customer service as to I have had bad experiences before.. She deff changed my perspective on storage mart as a whole.. and because of her I will continue all of my business with storage mart. Thanks to Kim!!

Rich Seiberling

1 year ago
rating 5.0
Kim was awesome and knowledgable great service. Thank you.

Renee Cellan

1 year ago
rating 5.0
She was very helpful. Cant beat 1st month free!

S Baldree

1 year ago
rating 5.0
Kim is amazing! We reserved our unit weeks in advance and she checked in several times before we arrived to ensure the move was going smoothly. She thoroughly explained the rental terms and answered all of our questions.

Dustin Lindgren

1 year ago
rating 5.0
Kim was great. We plan on using this same location next year for our storage needs!

Ben Holt

1 year ago
rating 5.0
Kim is great and have had nothing but a positive experience! Would recommend this location.

Derek Swanberg

1 year ago
rating 5.0
Great experience working with Kim at StorageMart.

Abby Schaefer

1 year ago
rating 5.0
Kim was great to work with! Kind, clearly cares about her customers, and knows her business! She clearly explained how everything works and made me feel very trusting and confident in the business! Will definitely recommend!

Kaitlyn C.

1 year ago
rating 5.0
Kim was great to work with! Got us set up quickly and seems to care a lot about her customers.

unck unckt

1 year ago
rating 5.0
Kim is the best! to be honest she`s one of the reasons i havent relocated to another storage...3yrs strong!

Mark Gauthier

11 months ago
rating 5.0
Kim, at Storage Mart on 63rd Ave. West Des Moines, IA, was very helpful, very knowledgeable and very friendly in setting me up with a storage unit at this facility. She explained everything thoroughly and answered all my questions. I would highly recommend Storage Mart to anyone needing a storage unit. Thanks Kim....Mark G.

Sarah Balleweg

11 months ago
rating 5.0
Excellent customer service that went above and beyond would recommend StorageMart at this location because Torrance is amazing!!!

Tony Figueiredo

10 months ago
rating 5.0
Kim is so pleasant and accommodating to interact with. We are a returning customer this year and I know everything is going to be taken care of as excellent as it was last year with Kim around! Thanks for all your help!

Tumma Green

10 months ago
rating 5.0
Nice staff.... no hassle experience....super easy and quick Kim is super nice and helpful

Rich Seiberling

9 months ago
rating 5.0
Kim was awesome and knowledgable great service. Thank you. Made the experience go aloft smoother putting our stuff in storage . Now I can use our garage .awesome.

Woody Brenton

9 months ago
rating 5.0
Everything was streamline and easy. They gave me a nice discount after I presented my renters insurance.

Tanisha Gully

9 months ago
rating 5.0
Management is helpful and great, I really enjoyed their Courteous service and the way they went above and beyond for me.

Alyssa Wegner

9 months ago
rating 5.0
Staff is very helpful and answered all of my questions in a timely manner.

Emanuel Palmer

7 months ago
rating 5.0
Kim was extremely helpful and friendly. I felt as if I had known her all my life.

Marianne Quigley-Colsch

7 months ago
rating 5.0
Kim is truly amazing! Thank you for all you do. Highly recommended

Laura Todd

6 months ago
rating 5.0
Kim, the location manager made my visit so easy and pleasant! Super helpful, boxed up a couple paintings I am to mail and made sure they were totally secure before I went out the door. Come here if you want exceptional customer service!

Will Jess

4 months ago
rating 5.0
We had to deal with some challenging aspects of closing an Estate and the storage of property and Kim at the 63rd Street location in Des Moines was extraordinarily helpful. If you have storage needs, she was excellent to work with and I will recommend her and her location to anyone who asks.

Jacklyn Maher

3 months ago
rating 5.0
The facility is so clean and the people who work there are understanding, efficient and wonderful! I have stored things at different places but this was undoubtedly the easiest facility I have rented a unit from and they make the experience painless and stress free.

Kyle Gallinger

2 months ago
rating 5.0
Great storage facility and very helpful and courteous staff! Highly recommend.

Ashley Wickizer

3 months ago
rating 5.0
Kim was incredibly kind and helpful. Process was easy and unit is as expected.

Ean Grubb

2 months ago
rating 5.0
Kimberly provided great customer service, was very helpful in giving me a tour of the unit, explaining the contract clearly and concisely, and making sure I had everything I needed.

vallorie hudson

1 week ago
rating 5.0
WE WERE HELPED BY THE BEST ,HER NAME IS KIM,SHE SHOWED US THE ENDS AND OUTS AND ALL AROUND,AND WE ARE NOW PLACING OUR CAR IN THE HANDS OF A TRUE PROFESSIONAL,AT STORAGEMART.139SW 63RD. THANKS KIM

Gary Shatto

4 months ago
rating 5.0
Very thorough. Kathy was great.

Over Here Inc.

11 months ago
rating 4.0
Love storage wars and love storage auctions but just don't try to get a return phone call from anybody other than that everything's perfect

Nick Furleigh

1 year ago
rating 2.0
The units leak. Friendly staff overall. Outside customer service was unhelpful.

Sondra Smith

7 years ago
rating 1.0
Horrible experience! I rented one of the biggest units available and it got broken into. They seen it was broken into overnight and didn't call me until almost 11am the next day. I pay for their insurance coverage there and they assured me that they would handle everything in a timely manner and apologized, they also informed me that they were working with DMPD. I made a police report and turned in my claim as I was told to do. Its been over a month and I have talked to my office repeatedly. They claim to know nothing. They keep telling me to wait and refuse to give me corporates phone number. They act like Im bothering them with every phone call. All I want is my stuff replaced and repaired from all the damage! They didn't even bother to discount the rent to keep my service. less then a week after that they wanted a full months rent. All they would do for me is give me a new lock because mine was cut. They didn't catch anything on the cameras they claim to have and have no answers to anything. They still have yet to return any of my calls. Horrible customer service. Needless to say I will never rent from this location or any other under Storagemart ever again. I cant believe they way they have conducted themselves. And Im reporting them to the BBB, because this is absolutely ridiculous!

Steffan Friest

3 years ago
rating 1.0
Rude ppl
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rating 5.0
2 Reviews
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Jacklyn M.

3 months ago
rating 5.0
The facility is clean and the people who work there are amazingly nice and helpful, I needed a short notice location to store a car indoors and they found a...

Lisa S.

1 year ago
rating 5.0
We bought a boat in July and storage was top priority. We are now at our 3rd StorageMart space (2nd location) and they have been extremely helpful and...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Climate Control
  • Delivery Acceptance
  • Drive-up Access
  • Exterior LED Lighting
  • Gated Entry
  • Indoor Vehicle Storage
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors