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StorageMart

3221 Martin Luther King Jr Pkwy, Des Moines, IA 50310

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 4pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.4
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Jandra S

5 years ago
rating 5.0
Clean and secure. Manager friendly n has great customer service!

Shannon Tuhn

6 years ago
rating 5.0
I've never rented a storage unit before and Jennifer made the experience so easy! The facility is clean, well maintained and safe. I feel 100% comfortable leaving my personal items there while we sell our house.

Beth Gildersleeve

6 years ago
rating 5.0
With Storage Mart we didn't have to rent a U-Haul to move our daughter back from Drake. All the extras she didn't need, like the fridge, microwave and futon, we stored and the rest we were able to move home in one car. Service was friendly and efficient. Facility appears very secure. This was a great solution for us.

Tasha Collett

8 years ago
rating 5.0
Jen and Charles are good friends of ours, so we know how high their standards are for the business they have been dedicated to operating for the last couple of years. That's why when we decided we needed to rent a storage unit, there was no question in our minds that theirs would be the cleanest, most carefully attended to facility near us. They were quick to get our application processed and showed us a clean, well maintained, perfectly sized unit. If you need a place to store your belongings, this is definitely a wonderful option, and I'm sure they will make you feel like friends too :)

Nathaniel Mumm

4 years ago
rating 5.0
Very clean. Very courteous service.

Andres Negron

3 years ago
rating 5.0
Love the costumer service

William Miller

3 years ago
rating 5.0
Kim at store 1063 on MLK in Des Moines was very helpful and professional. Great customer service!

Melissa Havens

3 years ago
rating 5.0
Affordable storage

mushroom_clouds

3 years ago
rating 5.0
Michelle was really nice and wonderful to us. She helped us get everything straightened out and made the process seamless. Highly recommended.

Noah Hamoud

3 years ago
rating 5.0
Very nice and helpful, thank you guys so much!

Syko Ferret

3 years ago
rating 5.0
Initially there was an issue with my passcode working. The very next day I stopped in and Michelle was very accommodating and fixed the issue right away. While I was upset about it, mistakes happen. It's how the company handles the issue that makes or breaks it. And while nobody wishes to be locked out of their unit, I can say I'm very satisfied with the response given the circumstances! Assuming there are no further issues, the 5 star rating will remain. The flood this past weekend did not affect our storage unit. And aside from one issue the process has been seamless, and the place is cleaned daily. I will update this review after some time as well. After a week they have been very accommodating, and the place is always clean. I really love the convenience of this location and the friendly staff.

Roberta Gowin

3 years ago
rating 5.0
NO DISCOUNTS EVEN IF 1 WANTS TO PAY FOR 2-?MONTHS IN ADVANCE

T. N Thomas

2 years ago
rating 5.0
Looking for storage when you're moving is a nightmare. But when I went to Storage Mart on Martin Luther King Boulevard in Des Moines. Sunday, the employee that I was speaking to was so polite and helpful. She knew what she was doing and was very informative. You don't find this quality very often so I had to post a review...this isn't something I do very often. I wish there were more people like her out there. It made my experience much easier and I feel like I could make a decision and know what to look for based on all the helpful information she gave me. Most importantly she took her time to help me understand and to make sure I understood her company's policies and pricing. Very honest and upfront. I would recommend Storage Mart to anyone looking for storage.

cynthia mastin

2 years ago
rating 5.0
Very nice place good pricing

Hali Vanvelzen

2 years ago
rating 5.0
I went in to inquire about renting a storage unit. Sunday, the lady at the front was very helpful and patient with me and all of my questions. I appreciated her politeness and knowledge.

Shelley Cline

2 years ago
rating 5.0
We had a great experience. Sunday was very polite and friendly. Would recommend this facility to anyone.

Battee Seyou

2 years ago
rating 5.0
Great people with excellent customer service, storage units are clean and big enough for anything.

bebe nails

2 years ago
rating 5.0
Sunday. Shes a great service. You must be come to see her. If you need storage.

Tasha Hobby

2 years ago
rating 5.0
They were very friendly also made sure my password would work before i left which was awesome! Thanks guys

Elizabeth Glenn

2 years ago
rating 5.0
Sunday is Amazing, the store was clean. 5 stars!

Jeffrey Sparks

2 years ago
rating 5.0
Sunday was very professional, courteous, and most of all very attentive to my needs and the other customer that was with me. Very pleasant experience on renting and going through paperwork. Very easy. Will go back to this facility if warranted, otherwise I will find the closest storage Mart in the area that I am needing.

Kenneth Overton

2 years ago
rating 5.0
Informative but also made sure I got just what I needed not too big a space and not to small.

Dianna Vick

2 years ago
rating 5.0
Very nice lady named Sunday!

Wandie V.W.

1 year ago
rating 5.0
Very kind and helpful. Nice price for the unit I have. Spacious.

Jelena Bragg

1 year ago
rating 5.0
My experience was FIVE STAR standards, I really wanna say thank you to Dennis he was extremely helpful and understood my situation wasnt the best and he was able to help me through all of it so I could have a better day. Thank you so much Dennis keep up the good work!!!!

Sandrauel Tidwell

1 year ago
rating 5.0
The Management there was very caring. Very reasonable prices and very nice people in general

Fenix Jones

1 year ago
rating 5.0
I recommended StorageMart. Sunday the manager there was friendly and very professional !

Christina Stoll

1 year ago
rating 5.0
We use this storage unit alot and I just love the staff and this store. Always very helpful. Love them

Chris Stoll

1 year ago
rating 5.0
Sunday is awesome. We have always are greeted with an smile. Always goes above and beyond.

Smokey Ashby

1 year ago
rating 5.0
When I came in to your store ,I really appreciate the patience that was giving to me by your employee Sunday..so I wanted to say thank you

Michelle Gibson

1 year ago
rating 5.0
We had a great experience with StorageMart. From the initial call to our in-person walk thru on moving day, the employees were very knowledgeable and friendly. We came to the storage unit on a busy Saturday afternoon. The employees took great time with us to make sure we were set up for success. Would definitely recommend this business to my friends and family!

George Davis

1 year ago
rating 5.0
Appreciate the love and compassion in the experience in the location of many stories thank you and God-bless you.

Aarron Robertson

1 year ago
rating 5.0
Good businesses, with a very friendly staff. I was helped by Sunday and she was very delightful and well informed about the transaction.

William Quinn

1 year ago
rating 5.0
Sunday was wonderful. Very informative and professional. Thank God for people like her.

Michael Rote

1 year ago
rating 5.0
The management was real nice and easy to work with explained everything to me clearly is very polite and courteous the units for very clean and tidy it up Opera Seria was nice even during a coved. The manager I think her name was Sunday very polite and nice is very helpful to me I would rent there again and I'm telling my friends the same thank you

Karlene Gibson

1 year ago
rating 5.0
Was Very Blessed to be able to work with Sunday she was a tremendous help and an Angel in our time of need, Sunday is Awesome and absolutely #1. Thank You Sunday.

Carmen Cason

1 year ago
rating 5.0
Sunday is a great manager. Who always takes the time to not only answer any questions but goes beyond her duties. To where I would be happy to refer friends and family to this storage Mart location. As long as she's the manager. Her pleasent smile that greets me when I come in the door to pay my bill makes it easier to part my money.

Juana Santana

1 year ago
rating 5.0
Sunday is absolutely wonderful. Very professional. And go out of here way to help.

Jeff t

1 year ago
rating 5.0
The unit was very clean the staff was friendly i would recommend this storage facility to anyone

Cliff Wallace

1 year ago
rating 5.0
Storage facilities can be tough to work with and it seems to largely depend on the management. I can assure you at this location you will be taken care of. Sunday, the facility manager is extremely personable and willing to go the extra mile to get you taken care of. We've rented several units and parking spaces for about a year and I can't say enough good things about this facility. Sunday has gone above and beyond many times over for us and I can't recommend this facility enough.

Rhonda Hill

1 year ago
rating 5.0
Nice clean and the staff are very helpful and nice. They treat people with respect

Sarah Makes It Sparkle

11 months ago
rating 5.0
Best service and storage EVER!!!! Sunday E. is the manager and she is absolutely FABULOUS! She makes this storage complex a 10 out of 5 stars! Thanks so much again Sunday!!!!! You deserve a raise and a promotion!!!!

Roxanne Wright

10 months ago
rating 5.0
Sunday is always the best. Wouldn't change her for nothing. Tell her to call me would love to talk about my unit please.

Roy Stanley

10 months ago
rating 5.0
I dont usually write reviews, but i really need to say Sunday at storage mart was awesome. She answered all my questions and made me feel comfortable before i left. You dont meet people like her very often. Storage mart you have a keeper with her.

Justin Carrick

10 months ago
rating 5.0
Staff was very friendly and showed great flexibility with a change over of staff at my place of business.

Anthony D'Aquila

9 months ago
rating 5.0
Ms. Sunday is one incredible property manager. She goes above and beyond for her clients. I was coming in from out of town to pick up a company car which was in her storage lot. She came back to the property a few hours after closing so that I could pick the vehicle up as I was traveling early the next day with it to South Dakota. Because of Sunday I was able to depart Des Moines early the next day and be on-time in South Dakota. Big Thanks to you Sunday... As promised, I will pay this forward.

Jeremy Storr

8 months ago
rating 5.0
Sunday is great. Very down to earth. Thank you Sunday.

Jeff Ibbotson

7 months ago
rating 5.0
Moving can be challenging. But Sunday made it very easy. She made sure I understood everything before I left. Storing your things at a place located on MLK might seem very risky, but Sunday informed me about all the protective measures they use to keep your things safe. I would recommend this storage facility to my friends and family. Thanks Sunday - AND - she smells really good too!

Jennifer Stuart

8 months ago
rating 5.0
It has come to my attention that there was a bad review for storage mart but I can not find it so I am writing another one especially for the mlk location and Sunday. I love love the patient and how kind Sunday has been with me. Things have been extremely bad for us since November 1st and Sunday has been extremely patient and worked with us as much as her bosses would let her.. lol know she wished she could have done more, but I am extremely grateful and I still have my unit and I would recommend Sunday and storage mart to anyone..

Robyn Merrell

7 months ago
rating 5.0
Sunday was incredible to work with! She got me a great deal and was so helpful and and really friendly! Id recommend the place to anyone needing any size unit available :-)

Laura Capaldo

6 months ago
rating 5.0
Sunday,the sight manager is great to work with. She is always very helpful and worth spending a couple extra minutes chatting with . I enjoy it when I go in to pay every month.

Ty Dendy

4 months ago
rating 5.0
Sunday was an absolute goddess! Helped us out immensely when we forgot our key, and was super sweet. Highly recommend storing your things here, if only for the wonderful service.

J. J.

4 months ago
rating 5.0
Annette: BEST STORAGE FACILITY YET!! STORAGE UNITS ARE CLEAN AND SECURE!! GROUNDS AND ENTRY/ EXITS ARE MAINTAINED! MANAGER IS EXTREMELY HELPFUL AND KNOWLEDGEABLE!! BEST EXPERIENCE YET!

Brittany “Britt Britt” Vaughan

4 months ago
rating 5.0
Sunday the on site manager is very helpful polite and positive member of your team I would recommend this location to anyone that asked about storage thanks Sunday for all your help and bright spirits

Jennifer Owens

4 months ago
rating 5.0
A great clean and safe please to store your things . Staff is very friendly and polite and helpful. I recommend smart storage to anyone who needs a place to store your belongings.

Deborah Williams

3 months ago
rating 5.0
Shelly was so knowledgeable and pleased to help answer all my questions very very patient with me if you have Shelly as an employee you don't need anyone else in my book she deserves a 10

Rachel Whoareyou

2 months ago
rating 5.0
Very sweet and knowledgeable people at this Storagemart! All of the staff was willing to help my parents and I switch units when ours looked damaged, and were more then happy to help when I needed to move out. The units themselves are very nice too! 10/10 would recommend

megan riordan

1 month ago
rating 5.0
I rented a locker for over the summer to store my friends and I college items and the team that works their is phenomenal. They helped me understand how to rent and spoke to me like an adult instead of a child. The woman named Sunday has helped me throughout this whole process especially. She went through all the steps that I needed to go through in great detail.. I can not wait to rent through them again!

Ricki Noble

1 month ago
rating 5.0
Sunday has been the most friendly staff I have ever worked with at a storage unit. Always helpful. She is what my 5 star rating is.

Bill Bistrican

1 month ago
rating 5.0
Great safe climate-controlled space to store all of your guns and ammo so the Joe Biteme Administration can't find them when they begin their door-to-door gun and ammo confiscation. Well built structure with lots of room for all your firearms!

John Overman

6 years ago
rating 4.0
I've been in this storage facility for about three years. The staff have always been great to work with. Some of the sub contractors that have done work on the facility have been difficult at times. Would recommend for any short or long term storage needs.

Andy Burgraff

6 years ago
rating 4.0
Nice people, easy to deal with. Buildings were clean and dry. Used for 9 months or so while we were selling our house/moving. Highly recommended.

Vicki Anderson

3 years ago
rating 4.0
It's a good place to store you're stuff

Kendie Fuller

3 years ago
rating 4.0
StorageMart is a clean and well-kept facility I wish I could access it 24/7 however up till midnight or whenever I can get in there is okay. It is a little pricey and the locks are a little jankity not the locks the slides on the doors but other than that it's pretty decent and it didn't flood did not flood

Jerry Coady

2 years ago
rating 4.0
The price is reasonable. And it's very handy

Tashika Lewis

1 year ago
rating 4.0
The place has changed management and that was a little shocker. But one thing that was ultimately pleasant was the beautifully spirited woman who was at the front who checked me in and helped me with my storage. I came in there a little bit of a mess all over the place you know how moving can be. And she was kind helpful and nice. Customer service was 100% she was all smiles from beginning to end. The location is still as great as it was The price has changed a little but for the money that I spent I am pleased with the space it was clean there was no problems moving my things and I would absolutely utilize that place again there are many size availabilities and once again. You can't be great customer service. So thanks again miss lady. You made my experience great!

don eveland

11 months ago
rating 4.0
it close by. clean and affordable. has good customer service.

Lorraine Henry

4 years ago
rating 3.0
Not a good experience since Dec 2015. My unit was broken into and ransacked with stupid things taken, despite the fact that it closes at 9pm and the manager lives in site. Have had 2 manager changes, and now a 3rd had occurred, as well as rent has been raised twice, and now starting Aug 1st, they want to raise it again, so I'm gone. Found a nicer place to house my belongings until I can afford to rent an apartment in this high falooting city.

Jerry Birke

3 years ago
rating 2.0
They are not a 24-hour storage facility their hours suck they should be more accommodating to their clients

Malynda Rumbaugh

5 years ago
rating 1.0
Communication between managment not exist here as there was 3 different managers ( or so they said they were new to managment ) i was in forclosure and a church paid my storage for a month or so we thought.... was given a written estimate from Kim of $75 it said was good till Dec 1st so when took to the] was told when we pay month we get month free so thought that was for a month yet it ended up being prorated for 3 days and then I was locked in gate and some man walked from somewhere ( the office was closed ) was told they work with local agencies homeless housed during day hours for payment every month

Keith Wieland

6 years ago
rating 1.0
This place is the worst. Refused access both times. There's nothing in the initial contract about limited hours of access. I requested only contact by phone and email since I travel so much which worked great until they changed my gate access code. Also watch out for their daily last month rate not to be confused with a prorated rate. Daily last month rates are by request only and not a part of the original contract. Their high vacancy should have been an indicator to me when I arrived. Their vacancies should be an indicator to you

Durand McGowen

2 years ago
rating 1.0
The manager is extremely rude when I called to pay my bill she accused me of being rude and aggressive I told her this is my voice I'm not being rude she tells me no it isn't like I haven't lived with my voice all my life and I don't how my voice sounds I tried to difused the situation and and continued to be loud and yelling then threatened not to take a payment so they can sell my stuff I'm getting my stuff out never rent a unit from them if you're late they'll add charges so your bill is three times the amount I wish I could give negative stars

Gage Smith

2 years ago
rating 1.0
I was assaulted by a staff member and had to call out the police. I left a message with corporate but they have been ignoring me. I have been a customer for most of the year.

Bajro Sehic

7 months ago
rating 1.0
I spend my hard earned money to keep my items safe. This place you need to stay away from. Thieves Break through the the fence at night. They steal anything they can get their hands on. The security at this place is a joke. Ive had my trailer broken into 3 times. My tires stolen off and one of my plows wiring was snipped off. The regional manager JESSE is a joke. The only people that work there that are helpful is the store manager Sunday. If you try to contact anyone that is higher up in management its like they dont exist. Ive called multiple times. Ive left messages. They just dont care about your stuff or your problem. Please stay away from STORAGE MART all they care about is your money and increasing your rent. Stay Away !!!

Bajro Sehic

7 months ago
rating 1.0
I spend my hard earned money to keep my items safe. This place you need to stay away from. Thieves Break through the the fence at night. They steal anything they can get their hands on. The security at this place is a joke. Ive had my trailer broken into 3 times. My tires stolen off and one of my plows wiring was snipped off. The regional manager JESSE is a joke. The only people that work there that are helpful is the store manager Sunday. If you try to contact anyone that is higher up in management its like they dont exist. Ive called multiple times. Ive left messages. They just dont care about your stuff or your problem. Please stay away from STORAGE MART all they care about is your money and increasing your rent.

Stephanie Mazaud

3 weeks ago
rating 1.0
I chose this storage facility because a friend referred me. And I was SO GLAD I DID! The lady at the front desk (Sunday) was extremely helpful,professional and nice! She explained and showed me everything that I needed to know. The price is GOOD! It is clean,safe and I would recommend this place for someone seeking a storage place out of all of the many there are! THANKS SUNDAY! You are the reason I signed up! Have a good day! I give this place 5 stars*****.

Peggy Hanian

2 weeks ago
rating 1.0
Horrible experience. Facility made an unauthorized charge on my credit card for a unit that was not mine and my name is not on the contract. I called twice and left a message asking for them to reverse the charges. When the manager finally called back 5 days after my initial call, one of the first things out of her mouth was Im not going to reverse the charges. I explained that contractually Im not obligated to be charged for a unit that is not mine. Because I made the last payment over the phone she felt she had the right to use my credit card for the next payment. I explained that the unit was my daughters who had recently died and she didnt care. She said since Im her mother I had to pay. What? Im not obligated to pay my daughters bills. It was a very escalated call and she hung up on me. I called back and tried to explain that she didnt have the legal right to charge a credit card for a unit that wasnt under my name again. Doesnt care, said she wasnt going to refund. My daughter had paid her unit fee since March of 2019 and this is how they treat their customers? I've contacted the corporate office and filed a complaint regarding this situation.
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Sheila B.

2 years ago
rating 1.0
Mouse infestation!!! My mom recently rented a unit for my sister. She noticed mouse dropping and was told the problem was being taken care of. No it...
  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Drive-up Access
  • Exterior LED Lighting
  • Gated Entry
  • Indoor Vehicle Storage
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors