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StorageMart

205 SE Delaware Ave, Ankeny, IA 50021

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 4pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.4
Write a Review

Robert Hunter

6 years ago
rating 5.0
Your staff at both the Irvinedale and Delaware were delightful to deal with. They explained everything very clearly, so it was easy to make a positive decicision. Also, your facilities are very clean. I would recommend your company to anyone who needs storage space.

Tony Scott

5 years ago
rating 5.0
Great Place. Always clean.

Ellen Long

6 years ago
rating 5.0
StorageMart has been very easy to work with, easy access, and spacious storage spaces.

Teresa Glotfelty

3 years ago
rating 5.0
Setting up my storage at StorageMart was definitely a smooth, friendly process. The staff was helpful, and courteous and made the whole experience an enjoyable one. I would recommend StorageMart to other people looking for storage.

Andrew Thomas

4 years ago
rating 5.0
Carmen is an excellent manager and extremely helpful. Getting an unit was very easy and straight forward and the unit itself was in great condition. Would definitely recommend for all your storage needs!

Lisa Merriam

4 years ago
rating 5.0
Staff were courteous and went out of their way to be helpful. I would recommend to anyone looking for storage facility in Ankeny.

Cindy Friedrichsen

4 years ago
rating 5.0
clean and well maintained. courteous staff.

Paul Smith

3 years ago
rating 5.0
An amazing experience once we got started. Talking to the people at the 1-800 number was a waste of time. They told me what i wanted wasn't available at the location i wanted. But when i stopped in to the location i wanted they were able to get me what i needed. Kim took a lot of time with me. She was very helpful. Everything was clean. I like the gated environment but i dont like the hours. Because they know who is coming and going and because there are security cameras everywhere what's the big deal? I feel good value here. Highly recommend.

Ronald Ragan

2 years ago
rating 5.0
Clean and easy to acess

Roger Severson

2 years ago
rating 5.0
Pam is an excellent manager. She is clear, concise, very competent and knowledgable. She is a pleasure to deal with in the rental process.

James Herbert

2 years ago
rating 5.0
Very helpful and friendly staff.

Joe Lee

2 years ago
rating 5.0
Great facility with helpful and professional staff.

Adam Shell

2 years ago
rating 5.0
Support staff on the phone were excellent and very helpful.

David McCombs

1 year ago
rating 5.0
Very helpful. Fully explained rental policies and costs. I was able to secure a unit on Sunday so I am sure I will have one Monday. Call the 8xx number if office in your location is closed to talk with a knowledgeable agent for the company. Really impressed!

Claire LeCroy

1 year ago
rating 5.0
Lydia was so very helpful and helped me to find a unit that met my immediate needs. True professionals. Great first impressions. Thank you Lydia for taking the worry out of this process for me. Highly recommend

Linda Jensen

1 year ago
rating 5.0
Very helpful, thorough, provided detailed information. very satisfied.

Johnston Staff

1 year ago
rating 5.0
The service was amazing. Wittney was amazing to work with. Recommend to anyone looking for space to rent.

Brian - Steph Schlepp

11 months ago
rating 5.0
We reserved our unit online, stopped by the office to finish paperwork which took about 10 minutes and then put our things in a nice, clean unit. Office manager Pam is very friendly and helpful!

Lisa E

10 months ago
rating 5.0
I have been a customer here for over two years, and would recommend this location to friends and family. The manager, Pam, makes transactions easy, and has assisted me in making sure I am in the right unit for my needs. Pam keeps the facility clean, so I know my items are safe.

Bob Wilson

9 months ago
rating 5.0
It was very easy working with Pam on-site and the service people online. A great experience.

Keith Smith

9 months ago
rating 5.0
Excellent service from start to finish. Pam was fantastic and truly made me feel like she cared for my unit personally. Thank you for all you do Pam!

Stephanie Myers

8 months ago
rating 5.0
I spoke with Jessica who was able to find me a FANTASTIC deal!! She worked very hard at getting my unit at a great price& the customer service I received was beyond what I expected. Thank you!!!

Elizabeth Freitag

8 months ago
rating 5.0
Shelly did a great job helping me reserve my storage unit on short notice. She was polite, helpful and very through!

Tonja Gloshen

7 months ago
rating 5.0
I wanna start off by saying thank you to Pam she works very hard and is so sweet an nice to talk too! Very understanding and hard working lady she manages not only her home base units but also different ones around her area as well she hardly ever takes any time to her self and takes big pride in the company she works for I believe she deserves anything yall could think to treat her too! Also thank you to Emily I havent gotten to know her though on my last day of move out I called her and she was so sweet and nice and sounded like a very kind person as well to get to talk too. Thank you StorageMart for hiring the nice team you have and I hope they both get to advance higher in your company because they care for the customers and business!

CJ M

6 months ago
rating 5.0
Excellent customer service. Manager went above and beyond to help me in Des Moines/Ankeny. Pam is a true rockstar and cares about her customers. Thank you Pam

Colin Vogt

4 months ago
rating 5.0
Pam was the absolute. She really took care of me making sure everything was right and that the process went smoothly. I never expected this kind of friendly service when renting a storage unit. Thank you!

Jim Lame

2 months ago
rating 5.0
Great people to work with even tried to help save some money nothing bad to say

Michelle Van Zante

2 weeks ago
rating 5.0
Pam was the most helpful! I truly appreciate all of her help!

Greg Velasquez

1 week ago
rating 5.0
Pam was super helpful all thru a holiday weekend. I kept changing my mind on what size/type of unit to lease and she made it simple for me to get the right locker in the end

Joshua Huang

6 years ago
rating 4.0
Great storage option. Clean, safe, great facilities. Service is top-of-the-line and management tries to help you get what you need but at the lowest price possible. Having said that, I'm glad I don't need to store my stuff for long because you pay for what you get, and the monthly fee is quite high. They are probably better than everyone else with similar facilities, so if you can afford it, then choose them. I personally cannot store with them long term because of finances. Great facility and customer service nonetheless.

April Woodbury

6 years ago
rating 4.0
I have only been with Storage Mart for a month so I can't say I love it yet but I like everything so far and they are very helpful!

Albert Wang

1 year ago
rating 4.0
Some Chinese students of Iowa State U rent a warehouse together here for personal stuffs during summer vacation. The warehouse price is fair and its management is excellent.

Scott Peel

6 years ago
rating 3.0
It was excellent facilities, I had one of the climate controlled units. Very clean well maintained common areas. Manager was helpful and polite in my interactions. I felt the price was a little expensive but probably comparable to most companies. The biggest caution was there late invoice practices. I was out of town for a couple of weeks for work and had missed a payment. Mind you you are billed for the month in advance, usually you are billed after services are rendered. On the 10th of the month being billed for(not the following month) a lock was put on locking me out of my unit(didn't matter I was out of town) but a hefty late payment fee was required for it to be removed.So synapse excellent facilities if you aren't worried about price just don't ever be late in paying.

T.J.S. S.S.

3 years ago
rating 1.0
If I could give them a negative score I would to the 7th power. Very sneaky on how much they are really charging you. He was very rude.

Jeff Kane

3 years ago
rating 1.0
Was locked inside the gate as they do not have 24 hour access. No signs posted with gate hours or to note you will be locked in if not out by a certain time. Of course there was no customer service to talk to as it just went to voicemail. I had to leave my car there and get a ride home. They called the next day and said the hours are in the contract and the gate locks down at that time. Just about every other storage business in the area has 24/7 access if you are looking for a unit. Don't get trapped in this one.

LS Williams

1 year ago
rating 1.0
Rented space for six months in 2019. When we went to move our items there were mice in the unit and damage to some of our belongings. When we told the woman working the counter of the mice infestation she was indifferent and rude. Also, we called when the unit was emptied and told the manager that a mouse ran from our unit into the next unit and we were told she would call an exterminator. No concern for the damages we incurred. We have stored our belongings in many storage facilities and never had this concern before.

M B

9 months ago
rating 1.0
Unfortunately I had to put a star on here just to write a review. I am absolutely disgusted with StorageMart, the manager at the location on Delaware Ave is completely rude and lacks the customer service you need for a customer service job. She was rude when I rented the space online instead of in the office because it was cheaper online. Pam is her name, disrespectful. We also had our storage unit broken into with items stolen and police were not called. Worst place to store your stuff and NOT secure!!!! DON'T waste your money.

Erich Thielman/EMTTMAN

2 months ago
rating 1.0
The rates for this facility are far too high for what I do there, and my family and I will be happy to move away from it and store your valuables somewhere else.
See all Reviews
rating 5.0
3 Reviews
Write a Review

Heather H.

1 year ago
rating 5.0
Helped me out! College kid returning unexpectedly and they had the perfect solution. Clean and well kept. Thanks!

Genevieve W.

6 years ago
rating 5.0
Their phone customer service was got us into a unit the next day. However they failed to mention it was not climate controlled as we had requested. So when...

Bill L.

7 years ago
rating 5.0
Had a family member rent out a space here and I assist with the moving of many items to and from the storage area. I have rented storage units in the past...
See all Reviews
  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Climate Control
  • Delivery Acceptance
  • Drive-up Access
  • Exterior LED Lighting
  • Gated Entry
  • Indoor Vehicle Storage
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • Rental by Phone
  • Roll Up Doors