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      5' x 5' Unit Standard Store seasonal items, 24 Hour Cameras, Climate Control
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      10' x 10' Unit Standard Nice for college students, 24 Hour Cameras, Climate Control
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      10' x 15' Unit Standard Great for holiday decorations, 24 Hour Cameras, Climate Control
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      10' x 20' Unit Standard Excellent for 2BR apartments, 24 Hour Cameras, Climate Control
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      10' x 25' Unit Standard Good for household storage, 24 Hour Cameras, Climate Control
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      10' x 30' Unit Standard Ideal for larger items, 24 Hour Cameras, Climate Control
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Kilgore Avenue Storage

2680 W Kilgore Ave, Muncie, IN 47304

Office Hours
Daily8am - 5am
Google Reviews
rating 3.9
Write a Review

Steve Perez

3 years ago
rating 5.0

melissa kay

2 years ago
rating 5.0
great place, good prices with clean units

Shaun Stinson

2 years ago
rating 5.0

Scott Stebbins

2 years ago
rating 5.0

Ricky Baker

2 years ago
rating 5.0

Nancy P

1 year ago
rating 5.0
Great facility! Very clean, and its online account management is just easy and efficient.

Jack Webster

7 months ago
rating 5.0
Fast and very friendly inside service at this particular McDonald's restaurant

Les Wallace

2 years ago
rating 4.0
Would have liked to have been refunded for the time not used. Overall though, a good place to store your belongings.

Kevin Cappo

1 year ago
rating 4.0
Easy to get to decent rates but they sting you with an admin fee to start.

Kevin Cappo

1 year ago
rating 4.0
Easy to get to decent rates but they sting you with an admin fee to start.

Sheri Hayden

3 years ago
rating 3.0
I lost my stuff

Pitching61

2 years ago
rating 3.0

Alissa Dodds

1 year ago
rating 3.0
I began my rental June 29, 2019 over the phone, making a reservation. With the reservation, the admin fee was supposed to be waived. I arrived at the location, and began the process on the kiosk to begin the rental using my reservation. I was unable to access my reservation. I needed this unit last minute, so I had to go on and rent without the reservation. I, of course, tried the call button to reach someone 24 hrs who could possibly help, but they were unable to hear me. I ended up spending 3+ hours attempting to get this unit rented. Ultimately I was able to get it rented. I was very frustrated, but grateful that I was able to get the unit I needed. I got online and tried to make an account. Which was simple enough. But then I was unable to access my account. I called customer service. I was able to make my payment over the phone to them, but not access my accont. Of all the times they tried to help, we never figured it out together. Sitting here by myself today, trying once more to access my online account for the convenience of making payments monthly, I finally was able to figure it out that they have 2 Kilgore locations, and I was most likely logging in on the incorrect location. I finally figured it out! I worry that no one that worked for this company put this together over all the calls. The only thing they have done other than be kind, was credit me one month. Although from the beginning this has been nothing but frustrating for me, nothing ever seemed to want to work as it was designed to. I am grateful that I have the unit for my brother's things, but also bummed that it cost so much for one small unit and for service that isn't reliable with helping meet my needs to be able to pay my bill efficiently. My work schedule doesnt allow me much time to do other things. It is even difficult for me to call during business hours. Happy I figured it out and can now access online, but bummed that it wasnt with the help from the company.

Merea Osthagen

3 months ago
rating 3.0
I hate that the pinpad sticks sometimes so it becomes a hassle to get in or out of the gate but the prices and location are fantastic!

Brody Arnold

4 years ago
rating 1.0
The lock on my storage unit was broken off and several irreplaceable items were taken over 2 weeks ago. I went to my unit yesterday to find that a new lock had been placed on it and was unable to access my belongings. Kilgore Avenue Storage management failed to inform me of the theft and the fact that several other units had also been broken into. I called the owner, who quickly turned rude and blamed the theft on our lock (which had been purchased from a storage unit facility and had been used for nearly 2 years without any security issues). Although the facility has a security gate with code access, the back and sides of the complex are either completely unfenced, or secured by a half-broken 4 foot tall chainlinked fence. I would highly advise that anyone seeking a safe storage space and respectable customer service go elsewhere.

Tristan Magee

11 months ago
rating 1.0
My wife and I got a storage unit here. The right side of unit flooded so bad it destroyed everything sitting on our tarp on the concrete. Then after we reported we moved out the unit I still received several emails I was past due and there was a lien on my unit. I suggest not using this facility.

Jordan Brickler

1 month ago
rating 1.0
AWFUL. Theyve stolen money from me by canceling my autopay SEVERAL TIMES, refused to give me the money back. The employee huffed oh my god under its breath when I kept saying I wanted my money back, and then refused to let me talk to a supervisor above her.
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  • 24 Hour Cameras
  • Business Center
  • Climate Control
  • Drive-up Access
  • Mobile Storage
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental
  • Wine Storage