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Send me the Daily DealMove in for $1+TruckSee manager for details
applied at store

Next Door Self Storage - Joliet

1906 Plainfield Road, Crest Hill, IL, 60403

Office Hours Now Open
  • MON - FRI9am - 6pm
  • SAT9am - 4pm
  • SUNClosed
Gate Hours Now Open
  • DailyOpen 24h

Storage Customer Reviews

Michelle Wrona

1 month ago
Priced are reasonable plus 1st month is only 1$

Frances Wedge

6 months ago
Just been here a month. Friendly staff, we feel comfortable with our RV storage.

César Radilla

1 month ago

Karen Joyce

3 months ago
Great staff, but almost no outdoor lighting . .

Amy Ingram

8 months ago
2 reviews 1.0 star rating 6/18/2016 update 6/20 - I just leased a unit from Extra Space Storage right accross the road that is twice the size for less than I was paying here. Extra Space storage has almost 50 5-star reviews! Don't go to Next Door! Extra Space prides themselves on good customer service and is less expensive when you book online. 6/18 - I was having difficulty remembering my access code, I had left my card in my other vehicle. I thought the place was closed and I was trying differenct codes seeing if I could remember it. I couldn't remember it so I pulled back and parked in front of the building for a while looking for anything with my unit number written on it. I tried calling my husband but he didn't answer. I thought I'd try it one more way so I pulled up again. This whole process I was probably sitting out there for ten minutes clearly having trouble getting in. A large (and apparently angry) woman finally opened the window and screeched at me that I would have to come inside. I smiled at the woman inside and tried to tell her how glad I was that she was there because I couldn't remember my unit number. She immediately interrupted me, and in a hostile tone informed me that I couldn't keep putting in incorrect codes or I would crash their entire system. The rest of the conversation followed along these lines; Our conversation was longer, but she was extremely rude to me throughout. -Me 'That's weird'. -Angry woman, expressionless "What's weird?" -Me 'That I could crash your whole system by putting in an incorrect code' -Angry woman (raising her voice, almost yelling) "You put in the wrong code 8 times!!!" -Me 'I don't know why you are being rude to me. There is no reason for that' -Angry woman "Why didn't you come in?" -Me (wondering why she waited so long to screech out the window at me if she had been sitting in there seething with rage because I was putting in wrong codes) "I didn't think you were open. Your light isn't on" -Angry woman "It should be! You can see the car there!" I looked off into the distance and saw a parked vehicle. It could have belonged to anyone. -Me "I didn't know. Your lack of professionalism is astounding and I will be writing a negative review for this place" -Angry woman "That's fine" -Me "What do I have to do to end my contract here. Do I need to give you a 30 day notice?" -Angry woman who doesn't care at all about common decency, let alone customer service "Just have your things out by the first and leave it clean" -Me "Of course I would leave it clean (laughing). You know, there is a way to communicate with people without being rude" -Angry woman in annoyed tone "Good bye" -Me "I'm sorry that you are unhappy in your life" I encourage everyone to not give their money to businesses like this. So, I am sorry if your system is designed such that it can be destroyed with the input of incorrect access codes, but realistically, how am I supposed to know that? I tried to be polite, even while this woman was openly hostile, rude, and completely dismissive. I have overlooked the frequently broken gate, the lack of snow removal, and even when a corpse had somehow ended up in their 'secure' facillity, but I will not overlook this. I will find another facility that will not simply tolerate my presence while cashing my checks, but also has the capacity to maintain a basic level of civility when speaking. I don't expect to be pampered by service workers, I'm even okay with indifference, but this was over-the-top unacceptable.
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Olinka H.

1 year ago
DO NOT STORE YOUR BELONGINGS THERE! We found this place because they had great rated so we decided to store our belongings there. We stored our furniture...

Storage Facility Amenities8 Amenities

  • Boxes & Supplies
  • 24 Hour Access
  • 24 Hour Cameras
  • Climate Control
  • Drive-up Access
  • RV, Car, Boat
  • Truck Rental
  • Online Bill Pay