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StorageMart

1015 N Halsted St, Chicago, IL 60642

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 4pm SUN12pm - 4pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.6
Write a Review

Matt Maschek

3 years ago
rating 5.0
Great place to store. Cool historical building.

Antonia Asimis

4 years ago
rating 5.0
Helpful staff, convenient location and fair pricing. Its a very big facility and you are able to access 24hrs, very nice.

Brian Peterson

4 years ago
rating 5.0
Been using this storage for my construction company for about 5 years now. Everything you want from a storage. Its clean and 24 hour access. Need no more

yadira pabon

5 years ago
rating 5.0
I had the pleasure of being serviced by Joey he is very thorough and made the process simple. Great customer service and was knowledgeable about the facility. Good Job!

Andy Watson

5 years ago
rating 5.0
Very easy and professional.

IsiTovar06

5 years ago
rating 5.0
I like the customer service Emily gave me.

Travis Laukhuf

4 years ago
rating 5.0
Joey was very accommodating to our needs and very flexible to what we needed.

Lisa Green

5 years ago
rating 5.0
The staff was great, they where very helpful and professional.. Thanks Joey and the rest of the team

Ashley Miller

5 years ago
rating 5.0
Dropped my car keys down the elevator shaft with a car load full of stuff & baby in tow! I cannot thank the staff here enough for their quick problem solving. Totally saved the day! My company has had a large unit here for years & the employees are always friendly & quick to help. Definitely recommended!

Adrianna Czyzewski

5 years ago
rating 5.0
I have had storage units in many places, but this one is by far the BEST! Joey and his staff always go above and beyond to make my life easier with anything I need help with. It's a great location, 24/7 access, and very clean.

Alexandria Breuer

4 years ago
rating 5.0
Thank you Storage Mart! Easy to use, friendly staff, clean storage units!

Alex Goykhman

5 years ago
rating 5.0
Best storage spot for small business. Great helpful staff.

Terry Flowers

5 years ago
rating 5.0
Great service and good units.

Milan Milojevic

4 years ago
rating 5.0
Love this storage place the people are nice and very helpful. The facility is clean and easy to access they also have 24 Hr access !

Michael Mattick

5 years ago
rating 5.0
Great Location, great value, great staff and a well run facility. Highly recommend.

Igor Mekhtiev

5 years ago
rating 5.0
Great, clean, nice storage.

Dennis Tom

5 years ago
rating 5.0
The prices were much cheaper than some of the other storage facilities in the river north area (by as much as half). All the staff that work there, including the assistant manager Benny, were extremely kind and helpful.

Patrick Liapes

3 years ago
rating 5.0
Really wonderful facility. The staff is incredibly helpful and accommodating. Michelle was enormously helpful when showing me units that I was interested in; and wasn't overbearing in trying to get a sale. She was professional and courteous throughout the entire process, and seemed to be genuinely interested in trying to help.

Jennifer Spadaccia

3 years ago
rating 5.0
Very helpful and friendly staff! The facility is very clean. We enjoyed the complimentary ice water, coffee, and jolly ranchers also.

Tania Campos

3 years ago
rating 5.0
Quick + easy storage. Great location - right in the middle of the city.

Chapo Yomomma

3 years ago
rating 5.0
Great space, very clean and easy to access units

Regina Arendt

3 years ago
rating 5.0
Could not have been better. The unit was clean and the paperwork was painless. They were efficient and concise. A true pleasure.

Lisa Pinc

2 years ago
rating 5.0
Nice and clean there's good service and elevators it's a metal elevator decent price you can purchase a lock inside or you can choose to buy one and bring it

Anthony Smith

2 years ago
rating 5.0
Clean and nice service.

Jesus Campos

2 years ago
rating 5.0
Walked in over the weekend to purchase some packing items, and the staff was really great, very welcoming.

PJ McGuire

2 years ago
rating 5.0
Michi and RD are incredibly helpful and super professional. She showed me multiple units to make sure I picked the perfect size and layout for my small business. With their help, what would have been a stressful move was easy.

Carlos Hernandez

2 years ago
rating 5.0
Joey, RD and Michi were fantastic in their services. The place is very clean and secure. If I ever get back to Chicago Ill definitely use them.

ryan riedel

2 years ago
rating 5.0
Michi, RD, Brittney, and Joey are the absolute best. So helpful, so kind to me and my family whenever we come by, and we come by often. I would highly suggest that anyone looking for storage space come here -- great staff, great access, great location. Especially the staff!

chiara tonoli

2 years ago
rating 5.0
We just rented a space, had a little problem and Joey found immeditely a solution for us. Great Customer Service!!!!!

Patricia Woods

2 years ago
rating 5.0
Been with the company over twenty years. Clean, safe,secure place. I highly recommend them. My family uses them also throughout the years.

Maria Cardenas

2 years ago
rating 5.0
The staff here know the meaning of customer service. They made the mundane task of renting a storage unit easy and enjoyable. Thanks, Michi! (Also, this facility may be an older building, but it is CLEAN!)

12 34

2 years ago
rating 5.0
had my storage for few months now clean place great people!!! lost my key the other day RD in the front made everything easy !!! thank you Def recommend

Ariel Bennick

1 year ago
rating 5.0
Awesome storage facility to work with! Our company has been renting with them for years and we couldnt be happier with their customer service and the cleanliness of the unit. Their location is convenient to the highway and easy to navigate with a large truck. Highly recommend!

Ted Burdett

1 year ago
rating 5.0
Storage Mart on Halsted is the best choice for a storage unit in central Chicago. Its clean, the loading docks are roomy, there are two big freight elevators, theyve got pallet jacks for bigger deliveries, and there are plenty of dollies. Joey and the crew are awesome. If you are looking for your next storage spot in the city, go for storage mart on Halsted.

Falestine Nassar

1 year ago
rating 5.0
Our company has been with Storage Mart on Halsted for years. The place is clean. Employees are the great and always willing to help. Especially Joey, he is the best!! Thank you!!!

Michael Yonk

1 year ago
rating 5.0
I've had my business renting from this Storage Mart location for 8 years and they're great! Joey is always accommodating to my needs and goes above and beyond!

NK Gutiérrez

1 year ago
rating 5.0
Ive had the MOST incredible experience with this facility! From start to finish the level of professionalism and empathy that I received from both Joey and RD has been world class. I had a fire in my apartment and ended up homeless for a period of time. Being able to put my most prized possessions in a space that was clean and safe was of the upmost importance, and thats exactly what StorageMart on Halstead has been. I ended up needing a bigger unit than I expected and Joey and RD helped me find another unit in my price range and made it so easy for me to move my belongings. They made me feel so supported during an INCREDIBLY difficult time in my life. I dont think they realize how much their kindness really impacted my life and made a challenging time far more bearable. I am grateful to have met them and will forever remember the kindness they bestowed upon me.

Redd Johnson

1 year ago
rating 5.0
This was one of the best storageMart I have ever been too. It was so clean and the service was great. Shay Parker was amazing with helping me get the right prices and going over everything I need to get my stuff in storage. Rd was a great help showing me around and making me feel secure about the security and space available. Overall this place was great and helped a lot I am not referring my sister and her husband.

Carter Rogers

1 year ago
rating 5.0
It's a well-kept facility with reasonable prices. Most importantly, I want to give a shout out for the fantastic customer service from RD and Michi. After leaving my locker key in another state, the people there spent the time to cut the massive lock off. This wasn't easy, and I highly appreciate that they saved me on short notice!

Miranda Semb

1 year ago
rating 5.0
Huge thanks to RD today for helping us out with learning the lay of the land at the storage facility on Halsted. He covered every detail and answered all our questions, it really helped us feel comfortable with it all. Beautiful building too, clean, a bit busier which I actually prefer and a slightly better deal than other places. So far, so impressed.

Harold & Elaine

1 year ago
rating 5.0
I have been a customer for 7 years. Clean facility. Easy to access. Helpful staff. Good prices for the location. Climate controlled. Very secure. Free cold water dispenser (great for those move-in and move-out days).

Miranda Semb

1 year ago
rating 5.0
Huge thanks to RD today for helping us out with learning the lay of the land at the storage facility on Halsted. He covered every detail and answered all our questions, it really helped us feel comfortable with it all. Beautiful building too, clean, a bit busier which I actually prefer and a slightly better deal than other places. So far, so impressed.

xedwires .

1 year ago
rating 5.0
What a great experience. Space was great and everyone I spoke to was really helpful. Thanks a million!

Joseph CR Vourteque

1 year ago
rating 5.0
Hands down the best storage facility I've rented from. Clean, nice, accommodating and easy to get around.

Albert Houston

1 year ago
rating 5.0
Yolanda and Brittany very helpful young lady.

Val Booth

1 year ago
rating 5.0
Clean, neat reasonable prices and courteous staff.

bushdiggler1313

11 months ago
rating 5.0
Manager Shay was very helpful and professional. Strongly recommend using this place for your storage needs

Marcos Romero

7 months ago
rating 5.0
Great storage facility! If you need storage in downtown stop looking, this is the place. Joey is great and always very helpful and attentive. Thumbs up!

Stephen M

6 months ago
rating 5.0
The manager is one of the sweetest, kindest people in the service industry. She deserves five stars on her own, but the facility is also super-clean and easy to get around. Five stars for this storage facility!!!

Damarquis cole

6 months ago
rating 5.0
Wonderful storage facility. Climate controlled units are always kept tidy and up to code. StorageMart staff are always kind and professional. I couldn't ask for a better choice for a storage facility.

Maureen Noonan

5 months ago
rating 5.0
We needed two different storage units in two different cities. David guided us on determining the amount of space needed as well as the details for securing each unit. The manager of the Overland Park location called the same day to provide directions because the building is new and google maps isnt updated yet. He thought it would make our move easier. So great!

Carissa Jurentkuff

4 months ago
rating 5.0
Raul was so patient and kind helping me get what I needed for our upcoming move. I feel like I made out really well. I definitely recommend this company.

Melina Garza

2 months ago
rating 5.0
Easy to set-up rental, friendly staff, clean facility and very secure.

Rachel Ratliff

1 week ago
rating 5.0
This storage location is SO convenient and clean! The staff is super friendly - Joey has been amazing at accommodating our needs. This is the best storage location in Chicago by far!!

Leah Caplanis

1 week ago
rating 5.0
The management here is fantastic! Joey and his time are great to work with and I have been a long time customer! Wish other places were so well run!

Jo Jo DiCaro

1 week ago
rating 5.0
The workers at the storage center are always their to help and accommodate me. I am thankful the the workers are respectful to me. Thank you

Chicago Events

5 years ago
rating 4.0
My company has been renting a large unit from Storage Mart for 3 years. The team at StorageMart is always friendly, polite, and willing to help. We receive a number of boxes and the team there always moves the boxes safely into our unit. We've also had pallets and other large items delivered and they are always willing to help receive the delivery and the items safely up to our unit. I also have to leave a box or bag in the office for someone on my staff to pick up and they are gracious enough to allow me to that as well. They have rollings carts in their office that make unloading/loading my car helpful. I also think the building is well lit and safe (I visit after office hours quite a bit). The only drawback in the building is that the elevators can be tricky. If the doors aren't all the way closed, the elevator won't move when called. A lot of of times this is the fault of other tenants in the building not pulling the doors down behind them. I'm not sure how StorageMart could fix this without taking the elevators out of commission and I'm sure the cost would be astronomical (and likely the costs would be felt to some extent in unit rentals). Overall, our 3 years at StorageMart has been positive and we have no plans to move.

Donald Smyth

2 years ago
rating 4.0
Have stored at many facilities in Chicago over my 20 years, and have been with this Storage Mart for some 4 years now due to it's great centralized location, access, cleanliness, price, & helpful employees. Recently needed to upgrade to a larger unit (for all my growing clutter!), and manager Joey made the transition smooth & painless, employee Michi ensured I found the right type of unit I needed, at the right price-point, & close to the needed big elevator. Now speaking of which - this is my only negative about SM & why I can't give 5 stars - the 2-door elevator system that other ppl never care to close, which leaves me trapped on the 7th floor, or having to climb 7 floors to find where the elevator doors have been left open, and/or is stuck, is my biggest frustration. Please implement an open door noise sensor so ppl are forced to close both elevator doors, and SM will rock. Oh, and a drink/water vending machine would be great too - I get thirsty after climbing up & down 7 floors, sometimes multiple times/visit. thanks.

keith kline

2 years ago
rating 4.0
I stored items there for over 2 years. I recently moved due to the fact they raised my rent (again) after I asked if I still received a military discount. My rent had just increased 3 months prior. Management seems irritated when approached with questions or concerns. Does he think I can't see him rolling his eyes? I called twice regarding billing issues and my calls were never returned. It's a good facility for the most part. LOVE the building but the upkeep seems to be increasingly neglected. ***** UPDATE ***** After my review, the Regional Manager called me to discuss the issues that caused me to move out. The fact that she was genuinely concerned and took the time to reach out to me, speaks highly of the company overall. I'm sad that I had already moved my stuff to another facility. I felt my belongings were safe and LOVE the building (it was originally a peanut factory .. how cool is that)

alex flores

1 year ago
rating 4.0
Quick rental, convenient access, friendly staff, highly reccomend!

keith kline

2 years ago
rating 4.0
I stored items there for over 2 years. I recently moved due to the fact they raised my rent (again) after I asked if I still received a military discount. My rent had just increased 3 months prior. Management seems irritated when approached with questions or concerns. Does he think I can't see him rolling his eyes? I called twice regarding billing issues and my calls were never returned. It's a good facility for the most part. LOVE the building but the upkeep seems to be increasingly neglected. ***** UPDATE ***** After my review, the Regional Manager called me to discuss the issues that caused me to move out. The fact that she was genuinely concerned and took the time to reach out to me, speaks highly of the company overall. I'm sad that I had already moved my stuff to another facility. I felt my belongings were safe and LOVE the building (it was originally a peanut factory .. how cool is that)

Salman Chaudry

3 months ago
rating 4.0
Have been storing my stuff here for a couple years. Staff have always been friendly and helpful. Easy access to get to storage units. The only issue I've run into is with the elevators. It's an older building with old freight elevators which you have to manually open and close the doors. If the doors are not closed all the way then the elevator won't move. I've had to take the stairs a couple times to the floor that the elevator was sitting on and shut the door so that it would go to the floor I needed it. It hasn't been that big of a deal for me but something to keep in mind in case you're unable to use the stairs. Fortunately there is more than one elevator so it doesn't happen that often.

Scott Kahle

6 years ago
rating 3.0
The location is ideal with my home just up the street, but be sure and arrange for after hours access if you expect to get into your unit outside standard business hours

Johnny Slaby

4 years ago
rating 3.0
The employees are nice

JeeJog Van Hoffa

3 years ago
rating 3.0
Access is only 7am to 7pm, the only way to get around this is to call the office, which closes at different times on different days. This is very inconvenient for someone who works a 9-5 type of schedule. Other than that, it's a secure storage facility

Kirill Manufta

3 years ago
rating 3.0
Good overall, but: during the rush hours, very hard to make left turn from the storage to Halsted. Outdated, hard-to-use elevators with very heavy doors, and only 2 for all property. No trash cans. The gates always open, however, surprisingly safe place. Like it overall.

James G. TURNER

2 months ago
rating 3.0
I've had a 5x7 locker there for years, from before it was taken over by StorageMart. Big old building full of character. Since then they jacked the rent up repeatedly. Last time I checked in, the same size space was renting for $61 and I was paying $165 ... that's more than a thousand a year difference. I moved to the cheaper locker, the manager on-site was nice and helpful, BUT I still had to lug all my stuff to a different locker! The corporate computer wouldn't allow us just to draw up a new contract for the same space and save the physical labor. Lot's of businesses have loyalty awards; this one has a huge loyalty penalty

Ree Ree Lt

1 year ago
rating 2.0
Decent place. They have strange drunk men trying to fight women. Not a safe place after office hours are over

Robert Sandy

3 years ago
rating 1.0
My experience has been terrible. The male staff and management members are rude, actually mean, homophobic, and they are bullies. The female staff members have all been extremely kind and professional. So many crazy things have happened, but until I leave this facility I do not feel physically safe to document them publicly. The worst Injustice, however, is that I just learned that my monthly autopay was never processed and that my payment is now 15 days late and $60; more than it was. This is ridiculous. I have been hospitalized for nine days and had assumed the payment had been processed. I have no doubt certain staff members had something to do with this. My payment account has had sufficient funds for payment this entire time. I can't even call to complain because I will be treated with such disrespect that it would serve no purpose.i realize now that by ensuring my payment was not made on time now lose the $20 monthly promotional discount I received during my sign up. It's all about greed and making things as bad for me as possible. This nightmare grows worse. Do not ever rent from this facility if you can about it. If you would like more detailed information I will happily provide it privately to potential new renters only via email.

Robert Sandy

3 years ago
rating 1.0
My experience has been terrible. The male staff and management members are rude, actually mean, homophobic, and they are bullies. The female staff members have all been extremely kind and professional. So many crazy things have happened, but until I leave this facility I do not feel physically safe to document them publicly. The worst Injustice, however, is that I just learned that my monthly autopay was never processed and that my payment is now 15 days late and $60; more than it was. This is ridiculous. I have been hospitalized for nine days and had assumed the payment had been processed. I have no doubt certain staff members had something to do with this. My payment account has had sufficient funds for payment this entire time. I can't even call to complain because I will be treated with such disrespect that it would serve no purpose.i realize now that by ensuring my payment was not made on time now lose the $20 monthly promotional discount I received during my sign up. It's all about greed and making things as bad for me as possible. This nightmare grows worse. Do not ever rent from this facility if you can about it. If you would like more detailed information I will happily provide it privately to potential new renters only via email.

Kirill Manufta

2 years ago
rating 1.0
Outdated, hard-to-use elevators with very heavy doors, and only 2 for all property. Often security system failure - cant get into the building if office closed. But the gates to the lot are almost always open. No trash/garbage bins. Poorly trained and not really professional staff. Yes, they are smiling but won't help you with any issues. Instead they are trained well to lie to the customer and make money on their excessive charges. The only good thing about this outdated and dirty place, is its location. Would not recommend to anyone. Do not support poor service with your money!

Kirill Manufta

2 years ago
rating 1.0
Outdated, hard-to-use elevators with very heavy doors, and only 2 for all property. Often security system failure - cant get into the building if office closed. But the gates to the lot are almost always open. No trash/garbage bins. Poorly trained and not really professional staff. Yes, they are smiling but won't help you with any issues. Instead they are trained well to lie to the customer and make money on their excessive charges. The only good thing about this outdated and dirty place, is its location. Would not recommend to anyone. Do not support poor service with your money! UPD. The district manager contacted me about the review. Promised to refund the unfair fees, but probably forgot.

Kirill Manufta

1 year ago
rating 1.0
Outdated, poorly maintained property. Hard-to-use antique elevators. No dumpsters nor garbage cans. Outrageous fees (my card on file was declined while I was overseas, so they charged the late fee of $55 for $89 unit) I do not recommend this to friends.

J. Michael Showalter

4 months ago
rating 1.0
Ive been a customer at this StorageMart for seven years. This year, their air conditioner broke and destroyed some of my possessions. After refusing even to acknowledge a claim, StorageMart responded more than a month later saying that it was not responsible for its own negligence and that they only paid claims where they were negligent if a consumer bought insurance. (StorageMarts air conditioning unit broke and spilled a significant amount of water into my unit for an unknown period during COVID. Thats not right and not good business. Consumers beware.
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rating 4.0
18 Reviews
Write a Review

Elizabeth M.

4 months ago
rating 5.0
My initial experience was slightly tainted because we had a poor experience with one of the employees who was very pregnant. She spent more time rubbing...

Chiara T.

7 months ago
rating 5.0
If you need a storage in the city, this is the place to go. Joe the manager is the best! He is always ready to help if needed. The place is clean and very...

Mike S.

4 months ago
rating 2.0
We've had a storage unit at this location for many years, most of which were trouble-free. Unfortunately, the air conditioning unit above our unit...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Carts & Dollies
  • Climate Control
  • Delivery Acceptance
  • Drive-up Access
  • Elevator
  • Exterior LED Lighting
  • Gated Entry
  • Indoor Vehicle Storage
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors