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StorageMart

6714 South Cottage Grove Avenue, Chicago, IL, 60637

Office Hours Now Closed
  • MON - FRI9am - 6pm
  • SAT9am - 4pm
  • SUN12pm - 4pm
Gate Hours Now Closed
  • MON - THU9am - 6pm
  • FRI, SAT9am - 4pm
  • SUN12pm - 4pm

Storage Customer Reviews

Mz.D G

2 years ago
I am a Global Educator and I chose this location to store my belongings while in China because it is close to relatives. The manager, Mamie, and the entirety of the staff were extremely nice to me from the very beginning. My possessions have been stored at this Storage-Mart for almost two years and every time I have someone check on the unit, everything is JUST FINE. Mamie and the staff go out of their way to work with you to solve any problems that you may have and are always prompt in answering questions and concerns. I highly recommend this location for storage services. It is clean, SECURE, and the customer service is impeccable!

Tasheanta Taylor

2 years ago
I just love coming to this place of business. I've been a loyal customer here for a very long time. The customer service here is over the top. The employees are very, nice, friendly, and knowledgeable. And the cleanliness is immaculate. It always smells so nice when I walk into the building. I'll recommend this location to all of my friends and family.

Steve Caudill

2 years ago
Just rented a unit. The facility is clean, well organized and the staff friendly and professional. They had exactly what I needed and were well stocked with moving supplies. The team gives the facility a small-town feel where customers matter and they take pride in their business. I highly recommend this StorageMart location!

dori henry

2 years ago
Storage Mart South Cottage Grove staff is outstanding. Friendly, professional, efficient, and helpful. I am impressed with the familiarity the staff has with each customer. On a visit to my mailbox I had the pleaseure of talking to Mamie (my fav) and there must have been about 5 customer roll in. She greeted each by name and sprung into action. She and the staff have a way of making you feel like family. Love them!

Roberta Dobynes

2 years ago
Easy & fast! The experience was overall easy. Paperwork was simple. Payments are inexpensive. Mamie, the property manager was very helpful & nice.

Barry Lyons

2 years ago
Mamie was great!!!! Her and her staff was the best! They were very friendly. The best experience I ever had!!

Vernon Crowell-Bey

2 years ago
I like the service and attention that I get at this location at 67th and Cottage Grove in Chicago, due mainly to its manager mrs. Mamie Crosby. The mgr is courteous, attendant to details, and is truly customer oriented. Storagemart is blest to have her and her team, on the Storagemart ream. Peace

Niesha Robinson

1 year ago
CLEAN PROPERTY VERY NICE INTELLIGENT WORKER'S...

Ricky Watson

2 years ago
I came in and i swear the reviews did not lie. Mamie and Yolanda was so much of a help to me. They helped me with my needs and even got me to by some shrink rap and a lock for the unit that i need. Great workers thanks storagemart

Almamy Diaby

2 years ago
I been renting here for years and i stay because it is a nice and clean facility and the staff is awesome

Trina Trina

2 years ago
The customer service is great wonderful I love them.

Katrina Banner

2 years ago
I love my Storage Mart company this is a very good place to store any of your belongings I would refer anyone to this storage place. They also have a team that's wonderful that helps with any problems and questions.

juviel stclair

2 years ago
These people ate awesome they waited for me 25 minutes after closing so i would not get a late fee. Debonair is a great employee and very helpful and Mamie is a awesome and beautiful manager

Gloria Cole

2 years ago
I been renting for 4 years or more and never had a problem and the manager mamie is good at her job. I'm love storagemart

Kenny N

2 years ago
I just rented from this facility and the manager Mamie was very helpful and funny I might add. Very clean property and I would recommend this storage company to any one

Vanessa Robinson

3 years ago
From day one I have had a good experience. Everything is kept safe and the people are caring and they care about their customers. I'm satisfied.

Benita Watson

2 years ago
MY EXPERIENCE WITH STORAGE MART WAS QUICK AND ECONOMICAL. I HIGHLY RECOMMEND STORAGE MART, YOU'LL HAVE A NO HASSLE EXPERIENCE.

Debra Jones

2 years ago
It's really nice the young lady was very helpful and kind.

ERIC THOMPSON

2 years ago
I had momentarily forgot to keep up with my payments and the manager assisted me in getting everything in order. I am proud to be a satisfied customer to such wonderful service professionals.

marry lee

2 years ago
very clean and the employees arenawesone and the manager is Mamie greater

Aisha Withers

2 years ago
Great customer service at both locations from Mamaie and Yolanda

Maurice Clark

2 years ago
Very convenient. Very friendly staff and amenities. I've never had a problem trying to when a unit on short notice, and that's one of the best parts about this facility.

Sharon Pearson

2 years ago
The workers were real friendly and helpful in answering any questions I had on the usage on the unit. I would definitely recommend this place to others.

Louis Sims

2 years ago
I love this storageMart very professional, stright to the point an very caring about to property

DeLeon Davenport

1 year ago
Great service from beginning to end !!!

Dionna Hodges

2 years ago
I needed storage space & didn't have any idea on how to go about securing a unit..I visited storage mart & Mamie (store manager) got me squared up right away & answered all my questions. I would recommend Storage Mart to anyboddii looking for storage space...

??? ??????

2 years ago
Good service and nice people clain building and very helpful

Donald Pennington

2 years ago
Good service and nice people and a clean building and very helpful

Tierra Rich'ae

2 years ago
Excellent employees that have courteous customer service. I would definitely recommend someone who is looking for a storage unit to rent with Storage Mart. Thank you guys so much, you all are the best!

Annette Warner

2 years ago
The people that work there are very professional and thoughtful, they explain everything and make sure you're satisfied with what you have, more people should go there I'm sure they will be pleased with the services.

Monique Braithwaite

1 year ago
They very nice and friendly there and so helpful to

ShortyChiCity Lindsey

1 year ago
Had an awesome experience, great service from all of the staff. Clean and organized as well

Sarah Owens

1 year ago
Hi I had a great experience with storagemart. The service was straight forward and easy. The prices were lovely. I thank you'll so much for your excellent service.

Hussam Al-Azzawi

1 year ago
Would recommend! Very clean and the staff is super friendly.

Paul Drexler

1 year ago
Mamie was extremely helpful and thorough in helping me acquire a storage unit rental. She gave in-depth and comprehensive advice on what storage options would be best for my situation. Mamie also ensured that I had all of the proper information with me so that on moving day, I had nothing to worry about. The facility is clean and easy to access.

Jackie Lindsey

1 year ago
The facilities are very clean and the manager and staff are very helpful. I highly recommend StorageMart for long term or short term storage.

Patrice Henderson

8 months ago
Thomas and his manager were more than accommodating with my move in. Especially Thomas who waited with me and made sure that I got into my unit with no problems. Great customer service from the staff.

Amanda Espitia

2 months ago
They were so great to work with! It was clean and safe and I would definitely rent a unit from them again.

Louverne Crosby

2 years ago
I rented storage space at the location on 6714 S. Cottage Grove. The young man who serviced me was extremely helpful and professional. I would recommend anyone whose looking for storage space to visit there.

Celena Carter

1 year ago
Stored there for years. Well informed, polite team. Only downfall was no AC.

Emily Koehne

1 year ago
The manager Mamie was very professional and knowledgeable. However, certain disclosures should be made ahead of time. We were sent to a second facility. It was close by but not the address listed. StorageMart should also disclose certain fees (like insurance) ahead of time. Had I known, I would have provided documentation of coverage. Now, I have to go out of my way to show evidence that we have insurance coverage or pay an additional monthly fee that seems high and seems to be unrelated to the value or durability of what is being stored

Catwoman Haskell

1 year ago
Yes the place is very clean. i will give it that but mami dose not know how to deal wth credit cards needs more practice in that department ..but i am at a better and upscale storage place .thank u ....ches

Reginald Johnson

2 years ago
Came in to see a couple units because I'm moving and the store manager Mamie is a little rough around the edges she needs more patient and does not need to be so aggressive with her tone , everyone who come thru that door is not her child but other than that the facility was clean and neat , will be storing someplace else where the customer service is practiced a bit more maybe

Momi TV

7 months ago
The lady manager here was very rude and disrespectful to both me and my sister who is a child. Thomas was very helpful and the only reason I was able to remain calm while the manager giggled with the other lady who was there, he was professional throughout the entire process.

Yafah Levy

6 months ago
I rented a inside storage unit here last March 2017. I went to move my furniture out in Feb 2018 only to find that it was infested with rat/mice dropping. The mice had chewed holes in the bottom of my box springs, there was water damage on my mattresses (which were only 21/2 years old), the mice droppings were embedded in the mattresses & my couches, dressers, etc. I filed a claim because I did pay extra for the insurance, only for Storage Mart to call me & say they can only reimburse me $500. I was livid. They stated that their insurance doesnt cover mice droppings, but youd think it did because the manger herself told me that she had several customers complain about the infestation. Im filing a complaint with the BBB. Do Not store your belongings there.

Mike Larry

2 months ago
Worst storage ever on cottage grove very rude an unprofessional trust me lady act like she from the hood curses at you an all like she run an own the place Madison facility way better mice eating an ruining my furniture very sad I left messages told da lady she say I'm lying while I got pictures just sad
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Brandon B.

4 years ago
I have been a customer at this location for over 5 years. The staff is very friendly and very helpful. I often have packages shipped to my storage unit and...

Greg H.

1 year ago
I needed a place close to University of Chicago to move my daughter's dorm room stuff into. This self storage unit was perfect. The staff could not be...

Lady B.

5 days ago
I'm in the process of selling my house and needed to declutter, which in real estate language means store your stuff somewhere. Staff are super helpful and...

Makali R.

4 years ago
I've rented space here for the last 4 years or more. Both of their facilities are kept clean and the management is respectable and caters to your needs. You...
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Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat