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Office Hours Now Closed
MON - FRI9am - 6pm
SAT9am - 4pm
SUN12pm - 4pm
Gate Hours Now Closed
MON - THU9am - 6pm
FRI, SAT9am - 4pm
SUN12pm - 4pm
Storage Customer Reviews
Tasheanta Taylor
3 years ago
I just love coming to this place of business. I've been a loyal customer here for a very long time. The customer service here is over the top. The employees are very, nice, friendly, and knowledgeable. And the cleanliness is immaculate. It always smells so nice when I walk into the building. I'll recommend this location to all of my friends and family.
Steve Caudill
2 years ago
Just rented a unit. The facility is clean, well organized and the staff friendly and professional. They had exactly what I needed and were well stocked with moving supplies. The team gives the facility a small-town feel where customers matter and they take pride in their business. I highly recommend this StorageMart location!
dori henry
2 years ago
Storage Mart South Cottage Grove staff is outstanding. Friendly, professional, efficient, and helpful.
I am impressed with the familiarity the staff has with each customer. On a visit to my mailbox I had the pleaseure of talking to Mamie (my fav) and there must have been about 5 customer roll in. She greeted each by name and sprung into action. She and the staff have a way of making you feel like family. Love them!
Roberta Dobynes
2 years ago
Easy & fast! The experience was overall easy. Paperwork was simple. Payments are inexpensive. Mamie, the property manager was very helpful & nice.
Barry Lyons
2 years ago
Mamie was great!!!! Her and her staff was the best! They were very friendly. The best experience I ever had!!
Vernon Crowell-Bey
3 years ago
I like the service and attention that I get at this location at 67th and Cottage Grove in Chicago, due mainly to its manager mrs. Mamie Crosby. The mgr is courteous, attendant to details, and is truly customer oriented. Storagemart is blest to have her and her team, on the Storagemart ream.
Peace
Ricky Watson
3 years ago
I came in and i swear the reviews did not lie. Mamie and Yolanda was so much of a help to me. They helped me with my needs and even got me to by some shrink rap and a lock for the unit that i need. Great workers thanks storagemart
Almamy Diaby
2 years ago
I been renting here for years and i stay because it is a nice and clean facility and the staff is awesome
Katrina Banner
2 years ago
I love my Storage Mart company this is a very good place to store any of your belongings I would refer anyone to this storage place. They also have a team that's wonderful that helps with any problems and questions.
juviel stclair
3 years ago
These people ate awesome they waited for me 25 minutes after closing so i would not get a late fee. Debonair is a great employee and very helpful and Mamie is a awesome and beautiful manager
Gloria Cole
2 years ago
I been renting for 4 years or more and never had a problem and the manager mamie is good at her job. I'm love storagemart
Kenny N
3 years ago
I just rented from this facility and the manager Mamie was very helpful and funny I might add. Very clean property and I would recommend this storage company to any one
Vanessa Robinson
3 years ago
From day one I have had a good experience. Everything is kept safe and the people are caring and they care about their customers. I'm satisfied.
Benita Watson
3 years ago
MY EXPERIENCE WITH STORAGE MART WAS QUICK AND ECONOMICAL. I HIGHLY RECOMMEND STORAGE MART, YOU'LL HAVE A NO HASSLE EXPERIENCE.
ERIC THOMPSON
3 years ago
I had momentarily forgot to keep up with my payments and the manager assisted me in getting everything in order.
I am proud to be a satisfied customer to such wonderful service professionals.
Maurice Clark
2 years ago
Very convenient. Very friendly staff and amenities. I've never had a problem trying to when a unit on short notice, and that's one of the best parts about this facility.
Sharon Pearson
2 years ago
The workers were real friendly and helpful in answering any questions I had on the usage on the unit. I would definitely recommend this place to others.
Louis Sims
2 years ago
I love this storageMart very professional, stright to the point an very caring about to property
Dionna Hodges
3 years ago
I needed storage space & didn't have any idea on how to go about securing a unit..I visited storage mart & Mamie (store manager) got me squared up right away & answered all my questions. I would recommend Storage Mart to anyboddii looking for storage space...
Tierra Rich'ae
2 years ago
Excellent employees that have courteous customer service. I would definitely recommend someone who is looking for a storage unit to rent with Storage Mart. Thank you guys so much, you all are the best!
Annette Warner
3 years ago
The people that work there are very professional and thoughtful, they explain everything and make sure you're satisfied with what you have, more people should go there I'm sure they will be pleased with the services.
ShortyChiCity Lindsey
1 year ago
Had an awesome experience, great service from all of the staff. Clean and organized as well
Sarah Owens
1 year ago
Hi I had a great experience with storagemart. The service was straight forward and easy. The prices were lovely. I thank you'll so much for your excellent service.
Paul Drexler
1 year ago
Mamie was extremely helpful and thorough in helping me acquire a storage unit rental. She gave in-depth and comprehensive advice on what storage options would be best for my situation. Mamie also ensured that I had all of the proper information with me so that on moving day, I had nothing to worry about. The facility is clean and easy to access.
Jackie Lindsey
1 year ago
The facilities are very clean and the manager and staff are very helpful. I highly recommend StorageMart for long term or short term storage.
Patrice Henderson
1 year ago
Thomas and his manager were more than accommodating with my move in. Especially Thomas who waited with me and made sure that I got into my unit with no problems. Great customer service from the staff.
Amanda Espitia
6 months ago
They were so great to work with! It was clean and safe and I would definitely rent a unit from them again.
Nina K.
2 months ago
I highly recommend this place!!! I had a fantastic experience. Mamie especially took very great care of me from the start - she was an angel for me through the whole process. The facility is super clean and neat - my stuff was taken great care of and I only have positive things to say. I'm very happy to have read the reviews and chosen this location before I made the decision to store my stuff here. The rates were also really great and extremely reasonable. THANK YOU SO MUCH.
James A Lawson III
2 months ago
The facility is SOOO clean and they are VERY VERY professional. LOVE that location. Tell the MANAGER GREAT JOB
Louverne Crosby
3 years ago
I rented storage space at the location on 6714 S. Cottage Grove. The young man who serviced me was extremely helpful and professional. I would recommend anyone whose looking for storage space to visit there.
Celena Carter
1 year ago
Stored there for years. Well informed, polite team. Only downfall was no AC.
Emily Koehne
1 year ago
The manager Mamie was very professional and knowledgeable. However, certain disclosures should be made ahead of time. We were sent to a second facility. It was close by but not the address listed. StorageMart should also disclose certain fees (like insurance) ahead of time. Had I known, I would have provided documentation of coverage. Now, I have to go out of my way to show evidence that we have insurance coverage or pay an additional monthly fee that seems high and seems to be unrelated to the value or durability of what is being stored
Catwoman Haskell
2 years ago
Yes the place is very clean. i will give it that but mami dose not know how to deal wth credit cards needs more practice in that department ..but i am at a better and upscale storage place .thank u ....ches
Reginald Johnson
2 years ago
Came in to see a couple units because I'm moving and the store manager Mamie is a little rough around the edges she needs more patient and does not need to be so aggressive with her tone , everyone who come thru that door is not her child but other than that the facility was clean and neat , will be storing someplace else where the customer service is practiced a bit more maybe
Momi TV
11 months ago
The lady manager here was very rude and disrespectful to both me and my sister who is a child. Thomas was very helpful and the only reason I was able to remain calm while the manager giggled with the other lady who was there, he was professional throughout the entire process.
Yafah Levy
10 months ago
I rented a inside storage unit here last March 2017. I went to move my furniture out in Feb 2018 only to find that it was infested with rat/mice dropping. The mice had chewed holes in the bottom of my box springs, there was water damage on my mattresses (which were only 21/2 years old), the mice droppings were embedded in the mattresses & my couches, dressers, etc. I filed a claim because I did pay extra for the insurance, only for Storage Mart to call me & say they can only reimburse me $500. I was livid. They stated that their insurance doesnt cover mice droppings, but youd think it did because the manger herself told me that she had several customers complain about the infestation. Im filing a complaint with the BBB. Do Not store your belongings there.
Mike Larry
6 months ago
Worst storage ever on cottage grove very rude an unprofessional trust me lady act like she from the hood curses at you an all like she run an own the place Madison facility way better mice eating an ruining my furniture very sad I left messages told da lady she say I'm lying while I got pictures just sad
alfredo huerta
1 month ago
Rude and not friendly at all. I DON'T RECOMMEND THIS PLACE. I need someone from corporate to get a hold of me because your employee MAMIE screamed at me and atget girlfriend. She bumped \pushed my girlfriend as well as flicked her middle finger at her. I really don't get why she is in customer service when she is totally unprofessional. I have never had this unpleasant, poor, inferior experience with any place of business. So inadequate that the Chicago Police Department had to get involved. According to her we are not customers because we don't pay storage there, yet she called my phone because we had won a unit at the online auctions. Very impolite person. She said the phone conversation was recorded and the cameras as well. So I need the district manager or corporate to do something about this ASAP. I will contact the auction website and let them know as well what happened. I will not be bidding at this location anymore. Roosevelt is a better employee for that management position. He was calmed and he was just. I'm sorry MAMIE if you were late to your "other job" that you were so desperate to get to that you kicked us out of Storagemart since we are not customers according to you. Have a nice day!!
Brandon B.
5 years ago
I have been a customer at this location for over 5 years. The staff is very friendly and very helpful. I often have packages shipped to my storage unit and...
Greg H.
1 year ago
I needed a place close to University of Chicago to move my daughter's dorm room stuff into.
This self storage unit was perfect. The staff could not be...
Lady B.
3 months ago
I'm in the process of selling my house and needed to declutter, which in real estate language means store your stuff somewhere. Staff are super helpful and...
Makali R.
5 years ago
I've rented space here for the last 4 years or more. Both of their facilities are kept clean and the management is respectable and caters to your needs. You...
Storage Facility Amenities6 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Climate Control
- Drive-up Access
- Online Bill Pay
- RV, Car, Boat
Mz.D G
2 years ago