15 storage sizes for rent
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Office Hours
MON - FRI9am - 6pm
SAT9am - 4pm
SUN12pm - 4pm
Gate Hours
MON - THU9am - 6pm
FRI, SAT9am - 4pm
SUN12pm - 4pm
Storage Customer Reviews
Tasheanta Taylor
5 years ago
I just love coming to this place of business. I've been a loyal customer here for a very long time. The customer service here is over the top. The employees are very, nice, friendly, and knowledgeable. And the cleanliness is immaculate. It always smells so nice when I walk into the building. I'll recommend this location to all of my friends and family.
Steve Caudill
4 years ago
Just rented a unit. The facility is clean, well organized and the staff friendly and professional. They had exactly what I needed and were well stocked with moving supplies. The team gives the facility a small-town feel where customers matter and they take pride in their business. I highly recommend this StorageMart location!
dori henry
4 years ago
Storage Mart South Cottage Grove staff is outstanding. Friendly, professional, efficient, and helpful.
I am impressed with the familiarity the staff has with each customer. On a visit to my mailbox I had the pleaseure of talking to Mamie (my fav) and there must have been about 5 customer roll in. She greeted each by name and sprung into action. She and the staff have a way of making you feel like family. Love them!
Roberta Dobynes
4 years ago
Easy & fast! The experience was overall easy. Paperwork was simple. Payments are inexpensive. Mamie, the property manager was very helpful & nice.
Barry Lyons
4 years ago
Mamie was great!!!! Her and her staff was the best! They were very friendly. The best experience I ever had!!
Vernon Crowell-Bey
5 years ago
I like the service and attention that I get at this location at 67th and Cottage Grove in Chicago, due mainly to its manager mrs. Mamie Crosby. The mgr is courteous, attendant to details, and is truly customer oriented. Storagemart is blest to have her and her team, on the Storagemart ream.
Peace
Ricky Watson
5 years ago
I came in and i swear the reviews did not lie. Mamie and Yolanda was so much of a help to me. They helped me with my needs and even got me to by some shrink rap and a lock for the unit that i need. Great workers thanks storagemart
Almamy Diaby
5 years ago
I been renting here for years and i stay because it is a nice and clean facility and the staff is awesome
Katrina Banner
4 years ago
I love my Storage Mart company this is a very good place to store any of your belongings I would refer anyone to this storage place. They also have a team that's wonderful that helps with any problems and questions.
juviel stclair
5 years ago
These people ate awesome they waited for me 25 minutes after closing so i would not get a late fee. Debonair is a great employee and very helpful and Mamie is a awesome and beautiful manager
Gloria Cole
4 years ago
I been renting for 4 years or more and never had a problem and the manager mamie is good at her job. I'm love storagemart
Kenny N
5 years ago
I just rented from this facility and the manager Mamie was very helpful and funny I might add. Very clean property and I would recommend this storage company to any one
Vanessa Robinson
5 years ago
From day one I have had a good experience. Everything is kept safe and the people are caring and they care about their customers. I'm satisfied.
Benita Watson
5 years ago
MY EXPERIENCE WITH STORAGE MART WAS QUICK AND ECONOMICAL. I HIGHLY RECOMMEND STORAGE MART, YOU'LL HAVE A NO HASSLE EXPERIENCE.
ERIC THOMPSON
5 years ago
I had momentarily forgot to keep up with my payments and the manager assisted me in getting everything in order.
I am proud to be a satisfied customer to such wonderful service professionals.
Maurice Clark
4 years ago
Very convenient. Very friendly staff and amenities. I've never had a problem trying to when a unit on short notice, and that's one of the best parts about this facility.
Sharon Pearson
4 years ago
The workers were real friendly and helpful in answering any questions I had on the usage on the unit. I would definitely recommend this place to others.
Louis Sims
4 years ago
I love this storageMart very professional, stright to the point an very caring about to property
Dionna Hodges
5 years ago
I needed storage space & didn't have any idea on how to go about securing a unit..I visited storage mart & Mamie (store manager) got me squared up right away & answered all my questions. I would recommend Storage Mart to anyboddii looking for storage space...
Tierra Rich'ae
4 years ago
Excellent employees that have courteous customer service. I would definitely recommend someone who is looking for a storage unit to rent with Storage Mart. Thank you guys so much, you all are the best!
Annette Warner
5 years ago
The people that work there are very professional and thoughtful, they explain everything and make sure you're satisfied with what you have, more people should go there I'm sure they will be pleased with the services.
ShortyChiCity Lindsey
3 years ago
Had an awesome experience, great service from all of the staff. Clean and organized as well
Sarah Owens
3 years ago
Hi I had a great experience with storagemart. The service was straight forward and easy. The prices were lovely. I thank you'll so much for your excellent service.
Paul Drexler
3 years ago
Mamie was extremely helpful and thorough in helping me acquire a storage unit rental. She gave in-depth and comprehensive advice on what storage options would be best for my situation. Mamie also ensured that I had all of the proper information with me so that on moving day, I had nothing to worry about. The facility is clean and easy to access.
Jackie Lindsey
3 years ago
The facilities are very clean and the manager and staff are very helpful. I highly recommend StorageMart for long term or short term storage.
Patrice Henderson
3 years ago
Thomas and his manager were more than accommodating with my move in. Especially Thomas who waited with me and made sure that I got into my unit with no problems. Great customer service from the staff.
Amanda Espitia
2 years ago
They were so great to work with! It was clean and safe and I would definitely rent a unit from them again.
Nina K.
2 years ago
I highly recommend this place!!! I had a fantastic experience. Mamie especially took very great care of me from the start - she was an angel for me through the whole process. The facility is super clean and neat - my stuff was taken great care of and I only have positive things to say. I'm very happy to have read the reviews and chosen this location before I made the decision to store my stuff here. The rates were also really great and extremely reasonable. THANK YOU SO MUCH.
James A Lawson III
2 years ago
The facility is SOOO clean and they are VERY VERY professional. LOVE that location. Tell the MANAGER GREAT JOB
Stephanie Pierce
2 years ago
The manager Mamie and her staff is awesome they have helped me through a rough patch that I was having and I was able to retrieve my items without them going to auction. I am so grateful I highly recommend this store
Monica Flowers
1 year ago
Omg I love this placeGreat customer satisfaction.... yes I would always come here.... love these guys
Barbara Andrews
1 year ago
The Open Arm Foundation is a new customer of the facility and so far.they have great...very helpful and accommodating...Thank you Mamie for your patience and understanding.
Eva Pryor
1 year ago
I have been a customer for 26 years and I am finally leaving this is a very professional company and the staff is great I will miss this place
Grandma Grandma
1 year ago
Great customer service cool manager and staff would definitely recommended
kathy magness
1 year ago
Mamie was very professional and pleasant and she makes me want to tell everyone about this storage place. I am very pleased and i rented a unit as well. Great customer service.
Giordan Gibson
1 year ago
Their representative, Shay, was extremely helpful, patient, and accommodating. There was another gentlemen she called who was also very helpful to us. 5 stars for customer service, 5 for organization or tidiness, and 5 stars for the team work!
Devonna Thompson
1 year ago
Very great customer service so far. Extremely helpful and they were able to help me get the perfect storage space for me, ultimately helping me save money.
Annette Warner
1 year ago
Customer service is great. Mamie made sure i umderstood my contract before i left. Very clean and professional
Theodore Todaro
1 year ago
Very helpful staff. Was able to book a decent sized unit less than a week in advance of moving and found the entire process of storing my boxes very easy. Wholeheartedly recommend
Pedro Salomao
1 year ago
Good location, clean unit. A special thank you to Roosevelt who went above and beyond with his customer service skills.
Melissa Warehall
1 year ago
Mamie, the manager here, is the best! Gracious, helpful, kind and funny. I bought a bunch of moving supplies and she helped me determine what I needed to buy to get the most for my money. Highly recommended!
Brian Brousard
1 year ago
The customer service is excellent and they made it very comfortable for me to store my items here I feel safe
Brian Brousard
1 year ago
The customer service is excellent and they made it very comfortable for me to store my items here I feel safe
julius macklin
1 year ago
I just rented a unit and was very pleased with the professionalism of the staff Mamie and Yolanda the store is really clean and I am happy
Tone Collier
1 year ago
The phone assistant was so nice and helpful she help me with every thing I needed to know she's a very nice person solved all my problems.
True Lei
1 year ago
Simple Easy Process , Great Customer Service, Friendly Staff .... StorageMart is Clean /Safe /Secure .
Princess Malik
1 year ago
Customer service over the phone was awesome setting me up, quick... & free 1st month was Right on time & when I arrived to the location on South Cottage Grove Ave. the office manager Mamie was extremely helpful, understanding and big hearted! I appreciate her so much!
Kaped _
1 year ago
Mammie & the staff @this location are awesome! My family has been conducting business with this facility for about 20 years and they've never disappointed us. Their Customer Service and Professionalism are Top-notch! They have great personalities (unlike other storage facilities who just want your money & for you to go away), StorageMart gives you nonsense service with a smile...They even had candy for the kids whom were out Trick-or-treating during the first snow yesterday. They were also very compassionate, patient and understanding when our sister passed & we needed to retrieve her items and closeout her account, we really appreciate that too! So, we highly recommend their services/facilities.
Slore Williams
1 year ago
I have been a customer a few times here and each time Mamie and her staff welcome me with warm arms. Very friendly and helpful staff, I even came during lunch one day and they shared their churches chicken with me.
Shay Love
1 year ago
Mamie she was very helpful respectful and explain everything that was needed and joyful person thanks storageMart
Wallace Smith
1 year ago
I was at the store on 6714 cottage grove and Mamie was my sales person!
She was off the chain with her customer service, knowledge and friendliness!!
It was a pleasure working with her and I will refer others to this store
Tracey R Waugh
1 year ago
I loved working with Mamie and I really appreciated her customer friendly service
Pierre Page
11 months ago
Perfect experience! After a hard day of everything going wrong it was a pleasure to come to Storage Mart! The staff were professional, accommodating and friendly!
Iesha Mcintosh
10 months ago
Good customer service this is my second time renting I love the staff very friendly
Roman Price
9 months ago
God blessed this business two beautiful women first Delores she's was helping me patiently while waiting on me. next young lady Mamie I didn't have a mask i ask can Ibuy one and she hook me up people's skills again she made one for me and gave me gloves great customer service again they made my day a little easier greatly appreciate satisfied customer
Auttiya lol
8 months ago
The staff is amazing always courteous and speedy when taking your payment .I would advise you to use Storage Mart on 63rd and and Cottage very clean and reliable Thanks Mammie and you lovely staff. TarikB
RMC PROPERTY
7 months ago
Mamie... is amazing!!!! When I came to get a storage unit, costumer service was stellar. Weeks later, while moving I had accidentally left my storage unit open and lord help me, she was able to put a quick lock on it before anyone got to it! amazing!
Elise
Mary Williams
6 months ago
The staff they are extremely sweet Mrs.Mamie is simply the best her spirit is so sweet l love doing business with 10 all across the boards
Kara Turner
5 months ago
The manager was great, very friendly and professional! She helped us figure out which unit was best for us in our price range. I was nervous about the security of the area, but seeing all the cameras and security measures made me feel much better.
Lisa Shoho [Cartwright ES]
6 months ago
The ladies at Storage Mart were extremely kind, helpful, and cheerful. Thank you for your assistance!
MAurice Wilson
5 months ago
I am a returning customer that has stored here 2 times and i came back to rent because i needed space and i appreciate Mamie and her customer service. Mamie is very nice and thoughtful and helpful and i will refer anyone to use this company
Nate Ramsey
4 months ago
I came and checked in today and Mamie was outstanding she was very helpful and even though i could see her pretty face I could tell through the mask she is beautiful
Sharon Hicks
3 months ago
Good customer service, good prices for good sized storage units, if you don't mind waiting for the service elevator or climbing the stairs. Hot as hell in the summer, though.
Charlotte Wilson
2 months ago
Mamie and Yolanda is the best. Every time I come to visit my mother and brother units they are very nice and and pleasant. They are always willing to help even when i don't ask them to. i have seen them work with other customers and the service is always the same,which is great. i really appreciate the great customer service they provide.
Paul Long
2 months ago
I have had a mailbox here for over 5 years and Mamie and her staff has always been professional and very helpful. I appreciate the service they provide and great customer service
Gordon Parks
2 months ago
I have been a customer for over 20 years at this facility. I have had multiple units and i would not store my items anywhere else. Mamie does a great job managing the facility and keeping it clean.0
Se Darrel the same Howarbd
2 months ago
Mamie and Yolanda gives great customer service. I have had mailbox for some time now and I never had a problem with my mail.
Carlos G
2 months ago
Mamie was efficient and incredibly helpful! Any anxiety I had about the process was quickly handled because Storage Mart was organized!
Louverne Crosby
5 years ago
I rented storage space at the location on 6714 S. Cottage Grove. The young man who serviced me was extremely helpful and professional. I would recommend anyone whose looking for storage space to visit there.
Celena Carter
3 years ago
Stored there for years. Well informed, polite team. Only downfall was no AC.
K Gates
1 year ago
Great service, awesome employees. My stuff was there for months in an outside storage unit and I never had any problems. The unit was clean and my stuff was safe.
Emily Koehne
3 years ago
The manager Mamie was very professional and knowledgeable. However, certain disclosures should be made ahead of time. We were sent to a second facility. It was close by but not the address listed. StorageMart should also disclose certain fees (like insurance) ahead of time. Had I known, I would have provided documentation of coverage. Now, I have to go out of my way to show evidence that we have insurance coverage or pay an additional monthly fee that seems high and seems to be unrelated to the value or durability of what is being stored
Private T
4 months ago
Overpriced Infested with Rats/Mice and Roaches.. Mainly because Most of the Indoor Storage Units have a Space at the Bottom open about 3 to 4 inches from the Floor...So the Unit on the Side and in Back Of You, Rodents can just Travel Underneath going from Unit to Unit.... It's Very Unsanitary ....When I moved my Items out my storage unit it was Filled with Mice/Rat dropping and I also killed a few Roaches....I have also witness numerous Units being Cleaned by the Staff after a Customers moved out and most of the Units were Filled with Mice/Rat Dropping....They have Rat traps on the floors but it Infested....The storage units are Not made Properly it should be a Barrier at the bottom Separating my unit from the Adjacent units..Also trying to Unload or Pick Up your Items can be a Challenge, because it Not Parking Lot, it's just a Drop-off and if you go when Multiple Cars are there , it's can be Challenging just trying to get in and Out....It Ridiculous.
Catwoman Haskell
4 years ago
Yes the place is very clean. i will give it that but mami dose not know how to deal wth credit cards needs more practice in that department ..but i am at a better and upscale storage place .thank u ....ches
Reginald Johnson
4 years ago
Came in to see a couple units because I'm moving and the store manager Mamie is a little rough around the edges she needs more patient and does not need to be so aggressive with her tone , everyone who come thru that door is not her child but other than that the facility was clean and neat , will be storing someplace else where the customer service is practiced a bit more maybe
Momi TV
3 years ago
The lady manager here was very rude and disrespectful to both me and my sister who is a child. Thomas was very helpful and the only reason I was able to remain calm while the manager giggled with the other lady who was there, he was professional throughout the entire process.
Yafah Levy
2 years ago
I rented a inside storage unit here last March 2017. I went to move my furniture out in Feb 2018 only to find that it was infested with rat/mice dropping. The mice had chewed holes in the bottom of my box springs, there was water damage on my mattresses (which were only 21/2 years old), the mice droppings were embedded in the mattresses & my couches, dressers, etc. I filed a claim because I did pay extra for the insurance, only for Storage Mart to call me & say they can only reimburse me $500. I was livid. They stated that their insurance doesnt cover mice droppings, but youd think it did because the manger herself told me that she had several customers complain about the infestation. Im filing a complaint with the BBB. Do Not store your belongings there.
Mike Larry
2 years ago
Worst storage ever on cottage grove very rude an unprofessional trust me lady act like she from the hood curses at you an all like she run an own the place Madison facility way better mice eating an ruining my furniture very sad I left messages told da lady she say I'm lying while I got pictures just sad
alfredo huerta
2 years ago
Rude and not friendly at all. I DON'T RECOMMEND THIS PLACE. I need someone from corporate to get a hold of me because your employee MAMIE screamed at me and atget girlfriend. She bumped \pushed my girlfriend as well as flicked her middle finger at her. I really don't get why she is in customer service when she is totally unprofessional. I have never had this unpleasant, poor, inferior experience with any place of business. So inadequate that the Chicago Police Department had to get involved. According to her we are not customers because we don't pay storage there, yet she called my phone because we had won a unit at the online auctions. Very impolite person. She said the phone conversation was recorded and the cameras as well. So I need the district manager or corporate to do something about this ASAP. I will contact the auction website and let them know as well what happened. I will not be bidding at this location anymore. Roosevelt is a better employee for that management position. He was calmed and he was just. I'm sorry MAMIE if you were late to your "other job" that you were so desperate to get to that you kicked us out of Storagemart since we are not customers according to you. Have a nice day!!
Alexis Jackson
2 weeks ago
Please do not store your beautiful furniture here!!!!I store my sofa and tables as well as a few boxes in one of these units there I paid $100 a month just to come in and see rat feces everywhere. This place is rat infested And bug infested! There is also a temperature issue in the building because all of my furniture was now molded.The rat droppings were everywhere so I decided to leave everything in the unit I did not want to risk bringing those rats home with me!I do not recommend for anyone to store their things in these units the customer service was terrible and they told me to put in a claim and they get back to me in 2 to 4 weeks but they take my money every month and had the nerve to charge me a $50 fee for cutting the lock and a $22 fee for coming a day after my lease ended. Please please please do not store your items here!!!! The rest of these reviews are FAKE!!! The lady in the office had terrible customer service, with all the ppl out of work these days Im sure storage mart can afford to pay for someone with a much better skill set!
Paul H.
2 months ago
I'm in the process of relocating from another state to Chicago, IL. Dennis was very helpful and patient over the phone. He answered all my questions and...
Wytedgurie M.
1 year ago
This self storage facility totally superceded my expectation! From the moment I had contact with the facility, the staff was very professional. Mamie in the...
Greg H.
3 years ago
I needed a place close to University of Chicago to move my daughter's dorm room stuff into.
This self storage unit was perfect. The staff could not be...
Storage Facility Amenities15 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Bright LED Lights
- Carts & Dollies
- Climate Control
- Delivery Acceptance
- Drive-up Access
- Elevator
- Exterior LED Lighting
- Gated Entry
- Online Bill Pay
- Online Rental
- RV, Car, Boat
- Rental by Phone
- Roll Up Doors
Mz.D G
4 years ago