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Keylock Storage - Franklin

1975 E Franklin Road, Meridian, ID, 83642

Office Hours Now Closed
  • MON - FRI10am - 6pm
  • SAT10am - 4pm
  • SUNClosed
Gate Hours Now Open
  • DailyOpen 24h

Storage Customer Reviews

Chris Fenton

1 year ago
This is a very nice facility and well maintained. I would like to say thank you to Shari for her help on looking into a storage unit. I am going to be looking into needing to store some items. Thank you

Colt Crane

1 year ago
If you're looking for a well-maintained, clean and professional storage facility then Keylock Storage is the place to go. The staff is friendly and helpful and your stuff will be taken care of at a fair price. Don't trust your possessions with just anyone. I'm very satisfied with my experience.

Forever Co-Op

1 year ago
Keylock is such a nice storage facility. I was so impressed with the professional staff and how much nicer it is compared with all the other storage places I've tried out. It's in such a great location being right off the freeway!

Tom Johnson

6 months ago
Angel is the best...courteous and professional. Beautiful facility!

Fred Garcia

6 months ago
Very nice facility. The units are great and the staff is very professional and helpful. Angel was exceptionally wonderful

Josh Brunner

5 months ago
Great experience here. Outstanding service from Angel. Beautiful new facility, nice extras and amenities. Highly recommended!

Sebron Jones IV

4 months ago
Great experience, friendly people, and decent prices

Carmine Galotta

4 months ago
This location is clean, well maintained, has a great security system and the staff is awesome! Angel has helped me each time I have needed somthing and is beyond helpful! She is kind, knowledgeable and funny! I highly recommend Keylock and have Angel help you if at all possible!

Karen Wright

3 months ago
Very clean, well-maintained, and secure. Easy access. Very nice storage facility!

Joe Zamora

3 months ago
Awesome experience with Keylock Storage. Angel made my experience as smooth and simple as possible. I would highly recommend Keylock to anyone!

Craig Stevenson

1 month ago
Rented a climate control unit for my first year in the Boise area. Not once did I ever worry about my possessions. Prices were competitive, staff friendly and the grounds very well maintained. Very impressed by Angel, who called me after noticing that my lock was no longer on my storage unit (I had moved the items out over the weekend). With that kind of attention to detail, and the obvious pride they take in their facility, I would recommend Keylock Storage (Franklin Rd., Meridian location) to anybody needing self-storage.

VainVice Vixen

2 months ago
We absolutely love the facility. It's very clean and well kept. Angel helped us get into a unit quick and easy. She was very pleasant to work with. So far we have had a wonderful experience.

Mark Fridman

3 months ago
We had a really great experience with Keylock. The prices are very fair and there are plenty of complimentary drinks for you when you're there. Angel, the manager, is very nice, thorough and extremely intuitive. I would recommend them to anyone looking for a storage unit.

Diane Bender

3 months ago
I have been with Keylock Storage for a year and I cant be happier. It is very clean, safe, well lighted and reasonably affordable. The staff is very nice and professional.

ronstacie3

7 months ago
Keylock bought and owns Affordable storage on Maplegrove in Boise. Keylock storage bought Affordable storage in December and raised storage fees by more than double of what they were, with the increase taking effect February 1st. People were moving out during all of January, with 35 storage unit patrons leaving on the 31st of January. I was in my unit for less than a month, when I got a letter saying they increased the rates. Their rates are WAY TOO HIGH!

Paul Goldman

7 months ago
Horrible! VERY unprofessional. The counterperson had to call the owner MULTIPLE times because she didn't know how to fill out the forms. the check in process took 1 hour and 25min. Granted the facility was brand new but there was a 1/8 inch of construction dust they just left. (could have at least swept it out.) AFTER 7 months they come back and say renters insurance is REQUIRED or you have to purchase THEIR insurance ** BEWARE ** We will be vacating.

Lisa Vaughan

2 months ago
I rented my unit through their kiosk. No payment was taken at that time. I get my first invoice and a late fee is assigned for the pro rated charge and the current month charge. They also are collecting for the next month. Spoke to their office they will try and get it fixed. Stopped by after work to pay the amount that I should owe. The lady accidentally charges me for the late fees and can not figure out how to credit it. So she has to contact someone tomorrow to try and fix it. This is a joke! Someone should be available in this company to fix billing issues immediately and refund incorrect payments. 8/17 update: I have spoke to many people to get this issue resolved. As of today no credit has been issued to my credit card. 8/1: spoke with Diane, she would get credit issued tomorrow. 8/2: email from Angel, they are working to get my account straightened out. 8/9: spoke to Lisa, said I should see credit soon. I asked for a receipt of the credit. She would have one sent. 8/17: no receipt received, no credit on my card. Spoke to Marisol, she will have a manager call me.

Christopher Jameson

1 month ago
RUDE service with a huge attitude. My bank sent me a new Visa card and my card on file failed to approve this month. They waited until I was one day past the grace period (late fee) and then called me to retrieve payment plus the late fee. When I explained and asked very politely if they could forgive this one late fee due to the fact I have never been late and there was an issue with the bank, she replied with rude statements about how I should pay my bills on time and pay attention to my account because she "can't be refunding late fees for people all day". It was completely outrageous. I stated I would go ahead and make payment with her over the phone including the late fee and then be leaving a review about my experience. It was then that her attitude turned hostile and she said "Fine have it your way!" and hung up on me before payment could be made. They then would not answer the phone to accept payment and I was forced to speak to the "regional office" where they could not see my account balance or take payment due to system issues. I've now made my payment online and I'm waiting on a call form a Regional Manager.
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Stephen S.

1 year ago
In my opinion, customer service is 90% of a successful business. If this is true, this is a great business. Sarah was very helpful setting up a 5x5 unit for...
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Storage Facility Amenities7 Amenities

  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • 24 Hour Access
  • RV, Car, Boat