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Stor-It Self Storage

600 North Maple Grove Road, Boise, ID, 83704

Office Hours Now Closed
  • MON - SAT9am - 6pm
  • SUN9am - 3pm
Gate Hours Now Open
  • DailyOpen 24h

Storage Customer Reviews

Paula Adamson

1 year ago
I have dealt with many of Stor-It's employees and they all have always helped me with everything I need. They have limited U-Haul rentals, but the gentleman working was able to find me the U-Haul truck I needed and got it reserved for me instead of just sending me down the road with a phone number to call. It made my move so much easier, and for that I am thankful for the folks at Stor-It.

Drew McCumber

1 year ago
I have been storing at different Stor-it locations for a long time. I was at the Maple Grove location trying to get my car out of storage but the battery was dead. The lady in the office came out and jumped my car for me! I was very thankful because it was so cold!

Amy Jensen

1 year ago
I was having a bad day and the two people working in the office went out of their way to help me. They did not have the size I needed so they found me a unit at one of their other locations. I processed all the paperwork with them and the girl printed off directions to my storage unit. I have never been treated so kindly. Thanks You Stor-it!

Samuel Reading

2 years ago
have used this location multiple times in the past. they always offer discounts when you pay a year or how every long up front. I'm calling them again today to set up a unit for a few months. never have had one problem.

Steve Hunt

1 year ago
Great place to store it

Starr Dennis

2 years ago
I just call I got the owners sister she was nothing but helpfull kind harted it is just to bad that at this time they have no storage at this time so that said she was so helpful looking up anything she could find for us so I have no bad words to say but for the comments that I read I don't like when people blame other people for there own problems if you mess up u cant blame anyone but yourself. And to the owners good job for how u where vary perfosnely people like that r just looking for a fight.

Marco briz

2 years ago
Everything has gone smoothly since i moved my stuff in

Jessica S

2 years ago
If you follow the simple rental agreement it is the easiest storage facility to work with. They are very helpful and kind people here.

Anthony Young

1 year ago
The staff here are awesome! Happy with the size and price of my storage unit.

Aaron Kemp

1 year ago
Stor-it Self Storage are such great people. They took amazing care of us while storing our things their. Greatly appreciate their staff. Couldn't ask for more.

MC49

11 months ago
24 hour access, secure, private, no hassle. No complaints

Jamie Hanson

11 months ago
I could not lift a box and the girl in the white car stopped, asked if I wanted help because she worked there, and gave me a nice cold bottle of water! Thanks!

BRIAN Bennett

7 months ago
Great People and very well managed!!! Units kept up well.

Penny Starr

5 months ago
I had the task of closing out my brother's estate recently, including handling his storage unit at Stor-it. The staff were exceptionally helpful with the legal paperwork as well as with providing reference for a locksmith. I felt they understood our issue as family members and genuinely tried to help us.

me mjj

4 months ago
Friendly staff 24/7 access reasonable rates especially the larger the unit rented

James James

3 weeks ago
Fun frog decor. Courteous staff.

Lorie SPEAR

1 year ago
Roomy units at a decent price.

Julie Turner

1 year ago
Always very helpful and the best prices in town.

Will Grubaugh

1 year ago
Staff is really friendly. They keep raising their prices on a regular basis.

cris aguilar

1 year ago
Great service and very easy to work with. Have had a unit here for years and zero problems. The snow could be removed in a better way though.

Bryce Tremblay

3 months ago
Rent is expensive and the units are in a little bit of rough shape but overall a good storage facility

Krissy Adcock

4 months ago
I have requested that the motion light outside our unit be repaired 4 times now in a matter of about a year as it STILL DOES NOT WORK! so i walk out in to pitch black at night when i usually an working there ALONE. Also they DO NOT PLOW or deice. Our unit does not get Sun on the front only on the top so the sun melts the show which drips down right in front of our unit then REFREEZES causing a sheet of ice many layers thick. Last winter i spent 6 hours hacking through the ice just so we could get to equipment in order to work. It doesn't take much to take care of your tenants Stor-it! Especially for what we pay!

Ginger Finn

2 weeks ago
Very disappointed. I owe past rent. I went to give them 300$. Well it's a new month so they refused to accept my past due payment they wanted this month also. It's 3 days into July, will not be past due until the 15th. Employee working didn't even get up from desk. I think his customer service was very poor. I have had good experience also, but why wouldn't they accept cash money IGNORANCE.

Micah Burkman

1 year ago
*D rating by the better business bureau*.Have been a customer for probably close to 10 yrs. Rates have steadily gone up. Spoke with kenzie who she claimed was the manager of maple grove site, about the price hike. She said they raise prices every year. She was very rude when asked if i can speak with a manager. She ignored my request, and said they would tell me the same thing. When I asked again to speak with a manager, all the sudden she was one. She had an attitude from the beginning of the call and had terrible customer service. On another note...they cut some concrete out to replace at the front of my unit. Was not notified, nothing was covered and ended up with a thick layer of concrete dust all over my furniture and belongings throughout the whole shed. Thanks for that. **update. The lovely kenzie notified me I have 5 days to get my things out. Im being evicted for leaving a bad review. What a way to treat a client after 10 yrs of service. ***update#2 apparently the managers are liars as a previous commenter mentioned because stor its response was one big lie. I was evicted precisely for my negative review. Kenzies exact words were "thanks to your bad review you're being evicted". I received this info in the form of a call 5 minutes AFTER I left the critical review. As a result, I went to the office to speak to the manager which turned out to be kenzie. Nothing about my visit was violent. If so, why were the police not called? Instead kenzie refused to provide me with a copy of the contract that I asked for, as well any info of the owners or anyone else I could speak with about this rude behavior of management. The steady price increases were my first concern, but Kenzies rude attitude to a 10 yr customer of stor it was my main problem. I chose to picket out front of their maple grove store and was not surprised to see kenzie flip me off as she went home. Great store manager. This Stor it location also has a D rating by the bbb. No surprise.

Megan Monk

2 years ago
Our storage unit got broken too. Along with 11 others. all we got from the company. WE DID ARE LOCK CHECKS! NO apologies.Didn't even offed to give us any boxes to repack all of our stuff.

Sean Reid

2 years ago
I was forced to take this outfit to small claims court in Boise to reclaim my security deposit which they illegally kept. The judge ruled in my favor, but I still had to hire a lawyer to get these cheaters to pay up. Don't trust them and don't give them your business. I would give them zero stars if this rating system allowed it.

Ellen Wolford

8 months ago
Apparently I violated a contract rule. When I asked to see a copy of the contract I signed to verify what they were saying was true, I was told I had my own copy. When I told them I had thrown it away, they still refused to show me a copy of the contract I had signed or even a blank contract. This felt very sketchy to me. I paid my fine and left. I do not recommend this Store It facility and will communicate to my friends and family what my experience was at this site.
See all Reviews

Debbie K.

4 years ago
My first visit was just to buy some packing paper and 3 moving boxes. When I got home I realized I had only picked up two of them. A few day later I went...
See all 3 Reviews

Storage Facility Amenities8 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental