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Trinity Towers Self Storage

10409 State Road 54, Trinity, FL 34655

Office Hours
MON - FRI9am - 5:30pm SAT8:30am - 3:30pm SUNClosed
Google Reviews
rating 4.1
Write a Review

A Google User

9 years ago
rating 5.0
Very clean place, Staff was very helpful. I found the prices to be reasonable. The 24 hour access was a nice feature .I would recommend this facility.

A Google User

8 years ago
rating 5.0
I found this storage facilty to be Very clean. The employees were very helpful and friendly. I especially liked the drive up units. They were extremely convenient. Overall I was very satified and would recommend.

Mike Nurse

4 years ago
rating 5.0

Network And Web Solutions

3 years ago
rating 5.0
Very convenient

Merk City

2 years ago
rating 5.0
Nice affordable clean storage units with friendly staff.

Jeremy Perdue

2 years ago
rating 5.0
Amazing service.

Greg Reaster

2 years ago
rating 5.0
great people they have supplied this charity storage for 2 years highly recommended big hearts good people

Glenn Sellers

2 years ago
rating 5.0
Unloaded into a storage unit here out of a 26 foot box truck. Parking is ok but it's a great place. Very nice

john schlichting

2 years ago
rating 5.0
first rate all the way...

Rick Gerry

2 years ago
rating 5.0
Over the last 3 years I have needed either a storage unit or a truck on several occasions. I have usually had the pleasure of dealing with Debra & it has always been a great experience. Debra is extremely helpful, polite & has a great sense of humor. She is honest & always has a smile on her face. While I have had interactions with other people there, I always keep coming back because Debra has always taken very good care of me. Thanks Debra!

dnav02

2 years ago
rating 5.0
The facility is great, convenient and clean! Debbie was accommodating and efficient!

Leeann Leslie

1 year ago
rating 5.0
I wanted to THANK DEBRA. She was my angel today. Helped me in every way possible & went ABOVE & BEYOND 2 help me & 2 get me help. I was so emotional today. Upset that we have to get rid of our home due to my Husband having a heart pump/LVAD & he is on the heart transplant waiting list. I nearly killed myself at my home loading things all alone. She jumped in today and was the Mother and sweet angel that I needed. Right on time. I was so close to just crying and not stopping with how hard it was to load tjongs and unload. She was amazing. Even have me a drink. I am forever thankful for her kindness. I will never forget her and am telling everyone that I know. God bless.

john shea

1 year ago
rating 5.0
Great job of helping people in the task of moving. Very helpful, great truck, almost new!

Chad Landry

11 months ago
rating 5.0
Excellent service. Clean trucks. Beverly was wonderful and so helpful. Ill drive past other providers to use them again.

Cheryl Katona

11 months ago
rating 5.0
My father and I have three units here, Every one is great to work with, clean place and good prices

john shea

1 year ago
rating 5.0
Great job of helping people in the task of moving. Very helpful, great truck, almost new!

Neal Reynolds

7 months ago
rating 5.0
Recently I was looking into renting a storage unit. The lady I talked to, I believe her name is Debra, was very helpful. She obviously knows her business and wants her customer to be able to make an informed decision. I would highly recommend Trinity Towers to anyone needing storage space.

Jennifer Miller

7 months ago
rating 5.0
I have dealt with this storage facility for a long time and have rented trucks there as well. I have to go there on Saturdays as I work and the lady has always been very professional and extremely helpful. I would recommend renting a storage unit here because they always work with you and treat you fairly as well as assists you if you are having problems.

Popi Mcneal

5 months ago
rating 5.0
Love this place and the staff! They are always so friendly and even know me by my first name. Debra is awesome and always so helpful! Anytime I have questions shes there to answer them.

James Boyd

6 months ago
rating 5.0
My company is building a location close to Trinity Towers Storage. I called around to a few places and first spoke to Debra at Trinity Towers. Debra was extremely helpful and was able to meet and address all of my needs. She was considerate, knowledgeable and went over all details of the unit, lock etc directly with me at the unit. This is a reputable business that I would recommend to anyone in the Trinity/New Port Richey area.

Jaana Jala

4 months ago
rating 5.0
Just signed up for an RV spot at Trinity Towers. Debra was fantastic on showing us the available spots, taking care of the paperwork, and just a pleasure to work with! Go Debra!

Univerzum Travel

3 years ago
rating 4.0
Friendly place, not far from our home.

Gary Morales

3 years ago
rating 4.0
Friendly service, safe, well lit

Scott McLarnon

2 years ago
rating 4.0
Does what it's supposed to be. Staff is a little funny.

Jessica Keller

2 years ago
rating 4.0
Nice people

John Asfour

1 year ago
rating 4.0
Great service! They had the truck I needed and executed everything swiftly!

Steven Fruge

6 months ago
rating 4.0
Many options on container sizing. Pricing is on the moderate side but onsite security is my top requirement and they meet my needs

Cary Nardin

2 years ago
rating 3.0
The storage facility is great the women named Deborah is very unpleasant and rude. She even left and very rude message on my answering machine because I rented a van and wasn't there exactly to the minute on time to pick it up. She proclaimed on my answering machine if I wasn't there in the next 5 minutes she was going to let somebody else take it " . When I arrived about 20 minutes late she proclaimed I was lucky to get it and she had people waiting for it . Oddly enough there was nobody in sight. Here's the best part when I was bringing the rented vehicle back (30min) early she literally pulled up next to me at the stop light near the facility rolls her window down and says to me and my son " I was wondering when you were going to bring it back !!! She gives short answers and even when I called on the phone asking what time they were open till she seem to recognize my voice and was rude as well. And when I walked in she literally asked me if i just call on the phone ? I said yes and she said I thought that was you. The woman does not belong working with people she is very unpleasant. If it wasn't for her unpleasant demeanor I would give them 5 stars.

THE TRUTH

2 years ago
rating 3.0
The storage facility is great the women named Deborah is very unpleasant and rude. She even left and very rude message on my answering machine because I rented a van and wasn't there exactly to the minute on time to pick it up. She stated on my answering machine if I wasn't there in the next 5 minutes she was going to let somebody else take it " . When I arrived about 20 minutes late she stated I was lucky to get it and she had people waiting for it . Oddly enough there was nobody in sight. Here's the best part when I was bringing the rented vehicle back (30min) early she literally pulled up next to me at the stop light near the facility rolls her window down and says to me and my son " I was wondering when you were going to bring it back !!! She gives short answers and even when I called on the phone asking what time they were open till she seem to recognize my voice and was rude as well. And when I walked in she literally asked me if i just call on the phone ? I said yes and she said I thought that was you. The woman does not belong working with people she is very unpleasant. If it wasn't for her unpleasant demeanor I would give them 5 stars.

Asuelimen Ikhuoria

2 years ago
rating 2.0
Don't know much about this place. Only went to help someone move

A Google User

9 years ago
rating 1.0
Place is nice bu th staff is rude and unfriendly. I went in to talk to them about a unit and the guy behind the desk was more interested in looking at his computer. No eye contact and short answers to my questions. I dont like people who are in the customer service business who are acting like Im doing them a favor. I wont be renting there.

Cindy Couch

2 years ago
rating 1.0
Someone rented a unit here online in my name and when I called to find out what was going on, they said would get back to me. Still Waiting...I live in Brandon would not go to Trinity to rent storage unit as a local. Just confused!!

Kim O'Kelley

2 years ago
rating 1.0
Crazy experience with this woman... I received a call that the U-Haul I rented was returned with damage and to call her back. When I did, she stated that I backed up and hit some yellow pole and she matched the paints so that's what I did. When I responded with there was no way I did that as I didn't do any backing up when I returned the truck, she replied that her boss has it on tape and to not worry about it because they already let the truck go out on rental that morning and promptly hung up on me. I am filing complaints with the BBB and U-Haul Corporate. I did not damage that truck in any way. My Uber driver was at the facility waiting on me when I returned the truck and is a witness that I did no such thing as this lady was claiming. I did, however, purchase the damage waiver so as most people are stating to me after hearing about this... they are probably using my damage waiver purchase to cover the damages they or their employees did to that vehicle. I don't know, but I'd really like to see this video they claim to have. The woman, whatever her name is, wasn't very pleasant to deal with when I got the rental and now she's completely fabricating damages? And the help I've gotten from U-Haul Corporate so far is that "I need to direct you to follow up with the location manager Bill. Not sure if they can pull video for you." WOW... guess they don't care what kind of people are representing their brand. Needless to say, I do not recommend doing any business with these people. I'm not going to waste any more time with this. Terrible experience.

Kim O'Kelley

2 years ago
rating 1.0
Crazy experience with this woman... I received a call that the U-Haul I rented was returned with damage and to call her back. When I did, she stated that I backed up and hit some yellow pole and she matched the paints so that's what I did. When I responded with there was no way I did that as I didn't do any backing up when I returned the truck, she replied that her boss has it on tape and to not worry about it because they already let the truck go out on rental that morning and promptly hung up on me. I am filing complaints with the BBB and U-Haul Corporate. I did not damage that truck in any way. My Uber driver was at the facility waiting on me when I returned the truck and is a witness that I did no such thing as this lady was claiming. I did, however, purchase the damage waiver so as most people are stating to me after hearing about this... they are probably using my damage waiver purchase to cover the damages they or their employees did to that vehicle. I don't know, but I'd really like to see this video they claim to have. The woman, whatever her name is, wasn't very pleasant to deal with when I got the rental and now she's completely fabricating damages? And the help I've gotten from U-Haul Corporate so far is that "I need to direct you to follow up with the location manager Bill. Not sure if they can pull video for you." WOW... guess they don't care what kind of people are representing their brand. Needless to say, I do not recommend doing any business with these people. I'm not going to waste any more time with this. Terrible experience.

Corey Dix

8 months ago
rating 1.0
On Thursday, October 3rd 2019 my vehicle all of a sudden became disabled and I immediately pulled over the first place I could off of road state 54 and boy what a mistake because I came across the witch of all witches out there. Please keep in mind the fact that state road 54 does not have a shoulder for disabled vehicles like most major highways, remember I'm on SR 54. Please note I never blocked the entrance until the tow truck driver arrived which was inevitable because once again there is no shoulder on 54, just a bike lane. The car may have blocked the alternate entrance for five minutes while the tow truck driver loaded my vehicle. I am writing this review simply because the woman at the desk was extremely rude, and her demeanor and the way she carried her so long is nowhere near paying or nonpaying customers, matter fact she might be better off just sitting in a room by herself all day if she is not going to be so warm and friendly. Maybe the crazy house would be a good place for her. I am writing this review simply because the woman at the desk was extremely rude, and her demeanor and the way she carried her so long is nowhere near Paine or nonpaying customers, matter fact she might be better off just sitting in a room by herself all day if she is going to be so warm and friendly. I thought I pulled up to the crazy house because of the way she snapped. The fact that my disabled vehicle was on the property out of the way of any traffic coming onto the property somehow visibly upset her. Mind you this is Florida and it feels like 1000 outside so this is not a pleasant situation for me by any means while waiting for the tow truck. Its not like I want to be here hanging out in front of a storage facility where everyone is behind on their rent it seems according to the phone call the unnamed employee was on. Oh, and her response was I just saw you drive the car in here. Well maybe she drives a Flintstone car or something because last time I checked when a vehicle is disabled that runs, it is still physically/technically disabled, it doesnt come to an immediate screeching halt wherever it became disabled at. But hey, maybe common sense eight so common. Clearly it isnt here at Trinity Towers self storage of New Port Richey. I say all this to say if you are happen to like to be treated with respect do yourself a favor and do not come here. Go far far away. Im sure there are 1 million other self storage places around.
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rating 3.0
2 Reviews
Write a Review

Joy M.

1 year ago
rating 5.0
We rented a Uhaul from Debra and she was very helpful in getting us out quickly when she realized we were in a hurry. We really appreciated this and will...

Kim O.

2 years ago
rating 1.0
I rented a U-Haul truck to move to Temple Terrace about a week ago. The rude lady at the counter called me the next morning after I'd dropped the truck off...
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  • 24 Hour Access Upon Approval
  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental