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Safeguard Self Storage - West Miami

7691 NW 12th St, Miami, FL 33126

Office Hours
MON - FRI9am - 6pm SAT8:30am - 5:30pm SUN10am - 5pm
Google Reviews
rating 4.8
Write a Review

Christian Ruz

2 years ago
rating 5.0
Great storage facility! The staff really cares about you as a customer and they will do whatever is within their capability to assist you and accommodate your needs. Due to a move, I no longer had the space to keep stuff I owned. I needed somewhere to put those things like Christmas decor. The manager, Jose, was excellent. Very experienced and he definitely puts the customer first. If you're looking for somewhere to put your belongings and want to deal with people you can trust, look no further.

Eddie Gil

2 years ago
rating 5.0
Today I stopped by to be greatest by Jose. he first greatest me and asked if I could be assisted. I explained we had a facility and was running out of storage and needed some extra space while finding another warehouse. He showed me around and explained how the facility works. after about 15 min I knew this would be a great place for us to help expand. The prices are reasonable but the staff is where this facility shines. Thanks Jose for taking the time to give us the breakdown and make this smooth and flawless.

Gabriel Ruz

2 years ago
rating 5.0
The storage facility here is without a doubt the best one I've used. I've never actually written a review on any storage facility ever because I figured there was no point. But this storage facility is the best. The manager here at Safeguard Self Storage, Jose, knows how to handle business. He's the one who really gives people some sort of satisfaction to be able to use that storage facility. My brother recommended this facility to me and I would reciprocate that recommendation to anyone any day of the week!

Christian Contreras

2 years ago
rating 5.0
This facility is significantly better all around than the storage company I just moved from. The facility has always been well maintained during all of my visits and Jose has been very helpful when I have needed any support. I highly recommend this location to anyone looking for a solid option in the area.

Amanda Gomez

2 years ago
rating 5.0
My husband and I stored our belongings here for about two years. This place is extremely clean, the staff both Jose and Raul have always been very professional and attentive. It was always a pleasure to swing by the office and be greeted as if you were family. We would definitely recommend using them to all our friends and family for their storage needs.

Esteban Bertera

2 years ago
rating 5.0
Jose had a very positive and friendly attitude. He was knowledgeable and very helpful. The facility is easy to access, safe, clean, and well organized. Grade: A+

STEPHANIE PUERTA

2 years ago
rating 5.0
I highly recommend this place for all your storage needs. Jose the manager was very helpful and offered great costumer service.

Prissy Olivares

2 years ago
rating 5.0
Awesome service! Jose Gonzalez the facility manager was very professional!

Justin Rivas

2 years ago
rating 5.0
I have to say, this was by far the most organized, well run storage facility I've ever had the privilege of doing business with. The manager Jose was very informative and helped me choose the best storage unit for me. The rates are responsible and the location is perfect. I recommend using this location to anyone.

RUBI VALDES

2 years ago
rating 5.0
Excellent Service 5 Stars Can't be Happier , Thank you , Jose......

John Provenzano

2 years ago
rating 5.0
Great service at a great price. Place is always nice and cold and property is clean.

Elliott Mason

2 years ago
rating 5.0
Location, location, location.....located right off of the 826 & 836 make it very easy to get too!....love it!

Amanda Lopez

2 years ago
rating 5.0
Outstanding staff. Jose is always willing to help and accommodating. Vey clean!

Jess Torres

2 years ago
rating 5.0
The facility is impeccably clean and maintained. Jose was extremely professional, knowledgeable, and attentive which made our experience go so smoothly. I wish everywhere we went was managed by someone like Jose.

Michelle Tatiana C

3 years ago
rating 5.0
What a great experience I have had with Self Storage on 12th Street. From the Staff to the great manager, Jose. They are always so helpful. Even when I have been there past office hours we can always count on them if need be threw the intercom. The facility is always clean, I have never experience mildew smell from my boxes. They are always taking care and making sure everything is in top shape. I high recommend Safeguard Self Storage to everyone and anyone that has asked me to where I keep my belongs. :)

Millie Millie

3 years ago
rating 5.0
I've been storing at this location since 2014. The property is kept very clean the office is always smelling good. Customer Service is very Good, employees are very professional, they know their job. Jose Gonzalez is and has always been very helpful. Congratulations for having such a Good Team M.A.

Juan Chang

3 years ago
rating 5.0
Raul the Assistant Manager was very Helpful and Friendly at this Location. I had to rent two Units to store my furniture while I look for a place to Live here and Miami and had the best experience renting from here. I will definitely use his service again. This place is Climate Controlled and Very Clean.

Gina Fuentes

3 years ago
rating 5.0
Very clean, staff is very attentive. Flexibility with access to the unit. Don't like the fact that rates go up every year BUT that's not the employees fault.

Matthew Smiles

3 years ago
rating 5.0
Safeguard has to be the best company ever! They have made my move super smooth and the entire transaction as seamless as possible. I would definitely recommend them.

Joseph Talleda

3 years ago
rating 5.0
I really feel that my property is secure at Safeguard Self Storage. The location is well-protected with several security devices and under 24/7 surveillance. I also appreciate the friendly service every time I have to ask a question. Thank you for a great storage experience!

Becky Bell

3 years ago
rating 5.0
I've rented a unit from this location for approximately 7 years. The facility is secure, extremely clean and accessible. "Jose" is fantastic with customers!!! Great attitude and personality. I highly recommend this storage facility without reservation. Keep up the great job. Thank you.

Joe Ward

2 years ago
rating 5.0
Very helpful & clean establishment i would highly recommend this place.

Lissette Aguilar

3 years ago
rating 5.0
By far the cleanest and most helpful staff I've ever encountered. I called and with tons of questions on pricing, I spoke with Jose he was very patient and informative being that I'm not familiar with the sizes of storage units. I explained to him what I needed to store and he gave various options, and suggested I went in to see the units and take it from there. When I went in I was impressed on how clean the entire location was from the parking into the from office area and the units.I highly recommend anyone looking for a storage to go see or speak to Jose, you won't be let down.

Lore Yeira

3 years ago
rating 5.0
Raul was Very friendly and informative. The storage flexibility and easy access was extremely convenient for me. Raul is great at his work. Professionalism at a five star rate!

Oscar J. Rodriguez

3 years ago
rating 5.0
It was a very nice experience to deal with professionals when trying to get the best storage for your needs. The Associates take their time to accommodate your needs. in today's world, its great to be treated this way.

Arianna Paulson

2 years ago
rating 5.0
Great facility! Clean and secure. Frank and the rest of the staff are very helpful! Highly recommended !

Raul E. Rojas

1 year ago
rating 5.0
I want to take a minute and thank Jos for always being there to help with any customer service needs. I've had up to 3 units and 8 years later I've always felt like family. I would recommend Store # 140303 because of Jose's attention to detail.

yvette perez

1 year ago
rating 5.0
After going to a few facilities, I have to say this one was the cleanest. I met the Manager Jose and he was extremely professional, helpful, and informative. I would recommend this place to friends and family. Professional establishment!!

Eunice Hines

1 year ago
rating 5.0
Professional and Clean. Convenient location. Great customer service provided and trustworthy. I recommend everyone with a storage need to safeguard self storage. Thank you!

Gia Aliaga

1 year ago
rating 5.0
AMAZING customer service! The manager was very helpful. This facility is one of the cleanest I have seen yet!

Lazara Gonzalez

1 year ago
rating 5.0
Great customer service! Jose makes you feel comfortable and is very helpful in all your storage needs. Check them out!

Jose Gonzalez

1 year ago
rating 5.0
Extremely clean facility, safe and secure. Staff on site is exceptional. Would definitely recommend to friends and family.

Juan Chang

1 year ago
rating 5.0
I highly recommend this Storage Facility. This place has AC and is very clean. Raul the Asst Manager was very helpful in deciding the size of unit renting.

Monica Machado

1 year ago
rating 5.0
Great facility, and Jose was such a great help! Its always a relief to find great customer service! Congrats Safeguard, on the great work!

Maria Rojas

10 months ago
rating 5.0
I went in yesterday 10//17 looking for a storage for my business and I was greeted by the most amazing person in the front desk, Jose helped me and guided me step by step. He was very funny and made the whole process much more pleasant. Totally recommend this location and Jose for his amazing customer service skills!!!!

jorge rendon

9 months ago
rating 5.0
Great service, great prices, nice and clean and well illuminated, and the a/c actually works well so it maintains your stuff fresh. Juan was of great service at the front desk. I will use them again.

Carlos Colon

10 months ago
rating 5.0
While looking for a storage place I passed by the yellow building and decided to check the facilities and what a pleasant surprise. The building was well maintaned, very clean inside and out. Juan was great, very outgoing, showed me a few storage sizes, promotions and explained me why I should rent from them. In the near future definitely I will go back to rent there.

edovargas

10 months ago
rating 5.0
Excellent service, Juan is great. Very professional and friendly . I got a great deal. Recommended.

allen gallaway

9 months ago
rating 5.0
Great service very patience and informative and hope everyone could experience the same I have

Jennifer Correa

9 months ago
rating 5.0
Great price, security is amazing and air works inside the whole building. Inez was amazing in helping me find the best unit to store my business and personal stuff. Love the security you need to use to be a me to enter the building and the elevators. Super helpful and explained everything in details.

Monica P.

9 months ago
rating 5.0
Since my first initial visit, Jose Gonzalez has been incredibly helpful and attentive!! He's very professional and listened to my needs, even showed me several size storage units to facilitate my decision making. Very happy overall with the experience and I'm excited to be a new client here and honestly can't beat their great prices and locations.

Amarilys Valdes

9 months ago
rating 5.0
Great storage place, love the fact it's super clean. Its doesn't smell, it's very lite and most of all safe. Security is awesome also, Juan!!! Great guy, friendly, helpful and polite. Good person overall. Recommend this spot .

Fernando Beltran

7 months ago
rating 5.0
Great service and great location. Juan was very helpful and attentive showing me the best options for the units I rented. Highly recommended.

HempBunny Co

7 months ago
rating 5.0
Fabian is amazing . He helped with with all my needs in getting a storage . Great customer service and easy to rent. Very very clean and no hidden fees! I highly recommend !

Meli Tellez

6 months ago
rating 5.0
Amazing experience! Jose Gonzalez was professional, informative and friendly. The space was inexpensive, clean and safe. Jose made me feel like family as soon as I walked through the door! I will definitely continue my business here in the Doral location with Safeguard! Thanks!

HighSkies Productions

5 months ago
rating 5.0
Jose was extremely helpful in getting us set up and made the payment process easy to understand. Very nice and clean location with the best deals and prices I could find in the area. Will definitely recommend and use again!

mauricio salmeron

5 months ago
rating 5.0
I want to take the time to thank Jos and Juan for their excellent service. Safeguard needs to know that these Managers are the best in the industry. They will continue to have my business and anyone I know in need of storage will be referrred to Safeguard. They customers service is excellent.

Jennifer C. Pratt

4 months ago
rating 5.0
Jose is the best. He saved us on a late Sunday afternoon when no other storage places were open. We were able to walk in and get the perfect storage unit. Thank you so much for being such a great sport on a Sunday!

Carlos Sanchez Jr

4 months ago
rating 5.0
I was serviced by Juan when I rented a unit at this location. Juan was extremely helpful, knowledgeable and professional. All information was clear and concise as was his desire to assist!!! Highly reccommended!!

Elizabeth Martinez

2 years ago
rating 4.0
I had a great experience, my furniture were intact at the moment I took them out of the storage. Never had any problem with the employees. When it was time to close my account I didn't had any headache. What I didn't like was that they increase my monthly payment in less than a year and I wasn't happy about.

Ashland Dee

4 months ago
rating 4.0
Not a bad experience. Would I use their facilities again? More than likely. Its very clean and low traffic. Meaning I never had to wait to use a cart nor did I have issues with parking right in front while I unloaded. The office is fully stocked with supplies and the prices are fair. The only thing I found a little hard to deal with were the hours of access. From my understanding you had to be out of the bldg by 10pm. So no overnight access (or early morning). But when I was there I always felt safer knowing that the key fob only provided access to the floor your unit was on. I delt with several employees between move-in and move-out. Juan was by far the most helpful and who I spoke with when I would call with questions . Jose made moving-out a breeze and had my paper work waiting when I returned from my walk-thru. Oh and the rental price was very reasonable. Even though it went up after a few months.

Robert Ondrusek

2 months ago
rating 4.0
Recommended. Great facility. Great access for truck. Helpful, courteous staff. 6 stars. Just watch your billing.

Juan Carlos Chavez

2 years ago
rating 1.0
Today I loaded my car with my things and went to the facility just to find out that it was closed. When trying to access the place, there was a message saying, "WE ARE SORRY, THIS AREA IS CURRENTLY CLOSED." I then tried to call the customer service to know what was happening since I did not received any message or even an email from the company in order for me to be aware of the problem, therefore I do not have to load my car and go for nothing, but nobody answered the phone because it seems like it just work from 9:00am to 5:00pm. I will try to reach them tomorrow and see what they are going to tell me. I you can deal with this kind of issues, then this is the place for you, but if you can not, then you may think about other place that have at least a 24h customer service.

Dawn Dillon

3 years ago
rating 1.0
I'm very disgusted with this business. First, I noticed they don't keep it quite cool enough inside. It's impossible to do much without dying of sweat and I don't get hot too easy. This is also not good for your belongings as they may not last as long as in a GENUINELY climate controlled facility. This company raises the monthly rent the longer that you are with them. You would think that when you are on auto pay, since they're getting their payments on time they would keep the same rate. This seems to be an unsavory business tactic in my opinion. There is a bathroom on my storage floor which has NEVER been made available. The one downstairs is typically hot, as in no ac ever. This bathroom also has never once been stocked with paper towels or a dryer for your hands and soap to wash only on occasion. To top it off, I'm trying to prepare for a vacation and am inconvenienced further by them locking the one bathroom available upon locking the office. I'm going to write corporate, but further than that they have seriously messed up their reputation with me and will not receive good word of mouth. My vehicle had been stolen when I was in need of storage, so with being at another person's mercy, I wasn't given many options on where to go. I'm very upset with this place, as I don't have time to run anywhere else to use the bathroom. It's a lot of trouble and putting a damper on my preparation for a vacation I haven't had in a long time. They also had a problem with their doors a few times and it was difficult to get in and out of the building! From what I understand, there is a much better storage facility in the Virginia Gardens/Miami Springs area directly on 36 St, go there! I hear instead of a small covered area, the whole first floor is basically a parking garage, so rain is also no issue there! In the meantime, this place SUCKS! Not being able to use the bathroom was my final straw in putting this sort of review up! You do not even get 1 star, that's apparently the only way this works though!

Silvia Villa

2 years ago
rating 1.0
Worst customer service I have ever received from the storage manager! Impolite and rude person! I do not recommend this place.

Dawn Dillon

1 year ago
rating 1.0
UPDATE: "AFTER REMOVING MY POSESSIONS, MANY THINGS WERE RUINED!! LACK OF ADEQUATE CLIMATE/HEAT/HUMIDITY CONTROL DESTROYED MUCH OF MY POSESSIONS!! BEYOND ANGRY!! NEVER USE THIS PLACE & DEFINITELY NOT THE TOP FLOOR!" VERY DISGUSTED! 1st, they DON'T KEEP IT COOL enough inside. It's impossible to do much w/o dying of sweat! This is NOT GOOD FOR your BELONGINGS as they may NOT LAST as LONG SINCE IS "NOT A GENUINELY CLIMATE CONTROLLED FACILITY!" This place RAISES the MONTHLY RENT the longer that you're with them. You'd think when on auto pay & they're receiving payments on time, they'd keep the same rate. This is a very UNSAVORY BUSINESS TACTIC! Bathroom on my storage level has NEVER BEEN MADE AVAILABLE. DOWNSTAIRS BATHROOM is HOT, NO AC EVER! BATHROOM has NEVER once BEEN STOCKED w/ paper towels or a dryer & soap to wash hands only on occasion. LOT'S OF DIFFICULTY WITH OPERATION OF ENTRY DOORS & ELEVATORS! THIS PLACE SUCKS! SMALL COVERING, ONLY ONE TRUCK AT A TIME OR 2 CARS! GOOD LUCK WHEN IT RAINS, HIGHLY INCONVENIENT! THIS PLACE SHOULD REFUND SOME OF MY $$!! IF YOU WANT CLIMATE CONTROL GO ELSEWHERE!! There's a better place on NW 36th St between Red Road & 72 Ave... They were full at the time!! It has fully covered parking & free use of moving truck & is cheaper!! Don't get screwed, reserve a better unit from a better business in time!! Below they claimed my rent only increased twice, but they sent me a 3rd rate hike & only removed it after I gave them my initial horrible review!! After the fact, they want to make themselves look better!! It's good they removed the rate hike but bad they tried to get me 3 times in the first place, perhaps more, had I not reviewed them publicly!! People, we need to review businesses on here more thoroughly, is our checks & balances!!
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rating 4.5
6 Reviews
Write a Review

Mimi C.

2 years ago
rating 5.0
This is the third time I've had to use a storage- but my FIRST time using Safeguard, and I can definitely say, "THIRD TIME'S THE CHARM"! Having AC is a...

Grace M.

1 year ago
rating 4.0
I have had a storage unit at this facility for almost five years. It's clean, safe, and the staff is always attentive. The manager, Jos, is courteous and...

Richard J.

2 years ago
rating 4.0
Great Location, the staff is friendly and helpful. For me it's really convenient, because it's around the corner from my
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  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Online Bill Pay