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Office Hours
MON - FRI9am - 6pm
SAT8:30am - 5:30pm
SUN10am - 5pm
Storage Customer Reviews
Patrick Kolz
3 years ago
Always clean, safe, and cool (temperature wise). Easy access, and management will work with you.
Biggest + they have no foul smelling odors. Most storage units have a moist smell/odor. Not this place. Removed my stuff couple months later smelling fresh like I just stored it.
If you value your stuff, there is no other convenient option in Miami.
Chelsey Youse
3 years ago
This facility is clean, easy to access, safe and in a good location. I have used other storage facilities nearby (on Biscayne) and there is a night and day difference between the two - the feeling of safety, ease of getting in and out, availability of carts, hours, staff, etc. This location has lengthy access hours, great office hours, a good amount of parking and it is very rare to not have a cart when I need one. It's close to I-195, 112, Biscayne blvd, Midtown/Wynwood area and just enough off of all of those locations to not be horribly congested getting in and out. Would strongly suggest for those that live or work in the area.
The staff is friendly, outgoing and helpful. I feel any concern I could have that they will work with me, which is sadly not a common occurrence these days.
lidiel gaming
2 years ago
Before going to Safeguard Self Storage, I had stopped at another storage near by and did not like the customer6 service. I decided that Safeguard Self Storage was the place for me. Frank assisted me with all the questions I had since this was my 1st time renting a storage unit. I would recommend anyone to rent a unit there.
Adam Darnell
2 years ago
I now have 2 units - Frank and all the guys are extremely helpful and courteous. There is not a better storage facility in MIami.
Nicholas Chavez
3 years ago
Been using this location for about 2 years. Great customer service. Plenty of hand trucks to use and parking. It's a great storage experience. The staff is friendly and helpful.
Yancho Chenkov
3 years ago
I have multiple units at this location and the service is great. Arnold and the rest of the staff are always professional and very helpful with storage needs. If you need storage in in Miami this is the place to go!
gabriela molina
3 years ago
Great costumer service. The location is very clean and everything works properly.
Highly recommended
frankieboy109
3 years ago
Awesome service, I like the customer service and the establishment presentation
Serg None
3 years ago
I got to this storage location ready to get the paperwork done and move in right away, unfortunately my wife had made the reservation in the wrong place, I was there with a rental truck full and the place had already closed, the attendant opened the door and I explained my problem, to my surprise he let me in and rented me a space, amazing customer service!!!!
Alexandre Gutierrez
3 years ago
Awesome storage and great location, amazing customer service from Arnold, that show the premise and explained everything very clear... great job Guys!!! Thanks
arturo garcia
3 years ago
I have use self storage before but I have never been in one so clean. Arnold showed me a couple of units. He was very informative and friendly. Whenever I'll need storage l will be using Safeguard.
sabrina vega
2 years ago
Great service. The employees at the front desk give excellent customer service.
omar fernandez
2 years ago
Frank and the team are super helpful! Also the access hours are awesome! The facility stays open 6am to 10pm! Awesome if you work late.
La Tabla sandwich shop
2 years ago
Frank was very helpful. The whole team was friendly and very knowledgeable. Highly recommend this place!
Antonio Brown
2 years ago
Great customer service by the team. Fran lead helpful! Highly recommend this facility!
Amanda Lazcano
2 years ago
Great service! Frank was awesome and very helpful. The whole team was great!!
Chris Granger
2 years ago
Great experience, great access hours as well! Frank and Robert were great and very helpful. Highly reccomend this facility.
Mixx Out
2 years ago
Great place for storage! Frank and the guys are very helpful! They have great access hours too. Very clean and secure! Highly recommended!
Andrea Walker
2 years ago
Great facility! The guys are very helpful. Highly recommend this place for storage. Also great access hours!
guerraeugenio
2 years ago
Great facility! They have carts to help move your items wjoch is very convenient. Frank and Arnold helped me all the way through my moving process.
Coconut Dr
2 years ago
Cool people. Frank and Arnold provided great customer service. The facility is well kept and very secure. Best place to store!
ana rodrigues
2 years ago
Great access hours. Carts are available to help you move your items as well. Also it is very secure. Frank and the guys are always on top of the faculty making sure it's well kept and safe!
Ozzie Perez
2 years ago
I was helped by Frank during my visit, great customer service and facility. I will definitely be recommending this location for others that are interested in storage units. Great staff!
myisha hill
2 years ago
Great place for storage. They have great hours and carts to help you move your item. Frank and the guys always are helpful.
Christopher Jackson
2 years ago
Great, clean, and professional storage with a helpful, knowledgeable, and friendly staff. Prices could be a little cheaper but its Miami. It is what it is. Facility is kind of state of the art and it will reflect in its prices! But overall, it's safe and secure so I will give it a top notch rating since it is top notch. Never had a problem the 2 years I was there!
Rafael Paredes
2 years ago
Great customer service. They actually tell you how much the unit is by phone and don't give customers any surprises when they arrive. People there are great and very cordial. hours are much better than Public Storage. I highly recommend this place!
Bill Goldstein
2 years ago
First rate facility. Excellent service, super convenient and great prices. The team there are a great bunch of guysalways willing to help and lend a hand. I sleep well knowing that my belongings are in a very secure, well run facility. I definitely recommend Safeguard Storage.
Ebony Adams
2 years ago
OH MY GOD! Franklin is SOOOO! Nice! He is very knowledgeable about the storage units and prices! I got snappy with him, he still remained calm and professional. Thank you. I am pleased with Self Storage I hope my price on the storage doesn't go up. Thank you
BIGDADDY OMAHA
2 years ago
The staff as cool and friendly. They have great prices. I would recommend it if you need storage.
Jermaine Coney
2 years ago
I received great customer service from Arnold. The building is spotless clean. Im very happy with the experience.
Tonia B
2 years ago
We have used this facility for quite some time now. They are always accommodating and NO is never the answer here! The place is clean and secure with the most amazing people to help keep you happy! We will never stop using this location for our storage needs!
Laura West
2 years ago
I had a great experience. Rodrigo and Arnold were very helpful. Im happy i rented here
Brenda Nolan
2 years ago
I enjoyed renting here. It was easy and fast. The looks clear and they have great customer service.
Yancho Chenkov
1 year ago
I have multiple units at this location and the service is great. Arnold and the rest of the staff are always professional and very helpful with storage needs. If you need storage in in Miami this is the place to go!
I want to give kudos to Safeguard for keeping my things safe during the hurricane. My friend has storage with another company across the street and he still can't get in the building as their roof was damage. Safeguard really means SAFE! Thank you guys!
cy white
1 year ago
Quick and easy. It was manageble. I was happy and please with Arnold's service. The front desk was very coudteous anx helpful.
Max Amillion
1 year ago
Excellent service, very helpful, and answered all my questions I had about my storage unit...I would definitely recommend them to anyone who is looking for a self storage unit
Jeanne Marie Trujillo
1 year ago
Facilities are impeccable and the staff is very helpful ! I rented for two and a half years and found the hours , the physical space and the personnel to be very accesible and accomodating. Thank you especially , to Manager Ramon !
Ching Ya Ni
1 year ago
Nelsy and Mike were so helpful and kind in helping me getting best unit with the best deal.
Thank you Nelsy for your honesty and patience.
Latoya Lee
1 year ago
The staff were exceptional with their knowledge and patience. They were able to find me the perfect unit and wouldn't leave my side until I understood how the key system worked. I wish I would've known about them before putting my belongings in Uhaul storage.
Corgi W
1 year ago
Great staff - friendly, considerate and thoughtful. I would definitely recommend storage here! Only drawback to this location is the unattended hours closing at 10 pm. I have weird work hours, and that was awkward in my specific situation.
samantha aviles
1 year ago
They have awesome Customer services and the place is Very secure and clean.
MAUREEN GORADESKY
10 months ago
Hi Fabian,
thanks for guiding me on boxes and items needed for my move and storage size. I appreciate your time and help. this storage is so clean and nice. I will share with all my friends and family thank You
Barbie Calleja
10 months ago
Ive been a customer of this location since I lived in Midtown and it first opened. I now live in Brickell but, will not go anywhere else. The hours and location are convenient. The staff is always friendly and helpful. The location is very clean and organized, and they have all the moving and storage supplies you may need. Best self storage place in Miami!
Brian Palmer
9 months ago
Always a great experience coming to this place! Building is always clean and hours are excellent. Ramon is awesome and helped me out an awesome rate! Close to I-95 for easy commute.
Samir Cardenas
10 months ago
Great experience as always at this location! Long time member of this facility and their attention, service and attitude never fails. Robert was extremely helpful, informative and provided the service I was looking for. Thank you again!
Jc Araujo
9 months ago
The staff was REALLY helpful and friendly. Having an issue taken care of very quickly while keeping us at ease. Ramon certainly took care of us.
A million Thank Yous for turning a potentially frustrating situation into an enjoyable one.
Sari Dumarie
9 months ago
We came today to move some of our stuff in the storage and needed some help with the account management. Fabian and Ramon were very articulate and detailed in explaining everything that we needed to know. They really helped us and made all the problems go away. Tip to Safeguard, Ramon and Fabian are the best and you should take care of them.
Angel Herrera
9 months ago
Im renting for a second time here. And am very very happy. Super clean, secure, and nice. Special thanks to the great staff especially to Mr. Fabian who walked me patiently with a smile trough all my options and helped me choose the right storage space for me, and also was so helpful with the registration.
Precious Ferguson
9 months ago
This storage facility was awesome! Super clean, convenient location, and very friendly employees! They were always willing to help and answer any questions I had. Would definitely recommend this location!
Stephanie Centeno
9 months ago
Hats off to Fabian and Ramon at Safeguard self storage. Over the phone and in person these two have provided top end customer service always! Thank you guys for your help and assistance through my tough times and I appreciate your patience too. I will never forget your kindness.
Christina Pino
9 months ago
Great storage! Super safe, clean and employees are extremely helpful. Thank you Fabian for making my move so easy, ask for him for anything hes awesome! Highly recommended.
Jill Rudison
8 months ago
Fantastic facility - super nice and helpful staff - 5 Stars!!
Ramon is always pleasant and happy to help with any questions or needs! BEST storage facility space I have ever had the pleasure of storage my stuff at! If you need a storage space - THIS IS THE PLACE!!
Maya Farrow
7 months ago
Great customer service! Really nice people in there! They dont leave any details out and their rates are good.
Natasha Tous
6 months ago
I chose Safeguard Self Storage because of the excellent reviews it had and I was not disappointed. The staff is well versed and very helpful, the facility is easily accessible and they provide a dolly for transportation from your car to your unit. The facility is incredibly well lit and clean, which was important at the time of choosing a storage provider. If you need a storage in the Miami area, choose this one. You will not be disappointed.
Frank Gaynor
5 months ago
Great customer service! No fine print. Easy access into spotlessly maintained air conditioned facility. All at reasonable rates. Highly recommend.
Abel Beyene
7 months ago
GREAT STAFF & CLEAN PLACE!
I'm a new Safeguard customer because of the positive ratings I saw online, and now I know why. Super friendly and knowledgeable staff help you with every step of the rental process. A pleasure dealing with Robert and his team. THe place is clean and well run. I highly recommend this place!
Aixa Trujillo
7 months ago
Excellent service and convenient location. They have been there for many years and they have always offered outstanding service and value. I always consider them first for my storage needs. Fabian and Ramon are awesome, helpful and make you feel at home.
Jeile Marie
6 months ago
I have been renting at Safeguard Storage for a couple of years. The staff is friendly and helpful. This place is well staffed with multiple people working during the week. They have plenty of carts during the day. At night they do lock up the carts. We have several friends renting in the building. With so many options in the area, this is my preferred company. I used to be at the orange storage place and I left because of the constant rent hikes. There is plenty of parking for vehicles and they have two different buildings to choose from.
noelle jackson
4 months ago
Great Service! Always very helpful - use the Midtown location. Best value for your money!
Madeleine Harwig
3 months ago
Excellent customer service. Ramon was polite, professional & informative. He showed us a few different units & quickly helped us figure out the best deal for us. The place is clean, secure & fair rates. Highly recommend!
Jestin Ware
3 months ago
Great experience with Ramon! After shopping around for the perfect unit, we stopped at Safeguard with minimal expectations. Turned out to be a pleasant experience. Thanks Ramon.
Nakya Aty
3 months ago
Great customer service, smooth and professional. Very helpful and answer all my questions in renting a unit space for my needs. Easy access into safe, spotlessly, maintained air conditioned facility. All at reasonable rates. I really appreciate Ramon, Nesly and Ralph for their assistance for choosing a unit space at SafeGuard Self Storage. The name sparks for itself. KUDOS GUYS
Emiliano Patrucchi
2 months ago
Best service in town!! Everything was smooth and efficient. Robert was great, really helpful. The place is very clean and location is very convenient.
Annette Howell
2 months ago
Robert was knowledgeable, very nice and explained everything in detail. I loved how all the paperwork was digital which made the process faster.
LetItBe1 Spencer
1 month ago
Was very helpful, polite and a great multi tasker. Nice to see polite people in Miami. Refreshing change.
Cleaning Bomb
1 month ago
I recently had a unit located at this particular spot nesly I think thats the guy name who was help me very nice guy great customer service very very helpful the place is very clean well secured I never even had to check on the unit I felt very comfortable the location is clean nice I always see the city of Miami police potroling the area I will recommend this location for anybody they help me with everything from day one until the day I moved out I normally dont do reviews but these days reviews really count good luck thank you safeguard
Karla Santana
3 weeks ago
UPDATE ON 7.28.2019:
A few minutes ago I received a phone call from Ms. Corine (District Manager). Very nice lady who sensibly understood my situation and brought back my monthly rate as it was before. Not only this, she went beyond and advised me to get a walk through with a storage manager to consider an smaller size if possible. Thank you so much for understand when a single mom is really struggling and being able to cooperate and help.
Highly recommend after seeing how they manage a complaint.
Previous review:
When I contacted this location for the first time, I was given the option to rent with a 20% discount for 6 months and then the regular price (based on the moment I first rented).
After the 6 months, they increased the rent in 30% MORE of the first regular price which indicates me that whatever discount they offer you, they will manage it to take it back later on.
I spoke with the manager, trying to get a solution moreover because I am a single mom who just lost my job and more than 2 weeks later I haven't received any answer back.
I just called Customer Services in the HQ and I was told that the District Manager will go back to me... to be continued!.
Juan Saintclaire
3 weeks ago
Very good people there to help. Would recommend to anyone. Very clean and secure.
E. Green
1 year ago
Under new general management and the improvement already shows. Bumped up from 2 stars.
Bianca M.
11 months ago
Great service, safe, and awesome customer service!!! I have my things in storage here and feel
very secure and safe about it. The guys who work here are...
Marie O.
2 years ago
Great service and access to unload is always clear and quick. The units are clean and a great price!
Nato S.
4 years ago
Ended up here by chance, just shopping around for self-storage with large units. The staff is knowledgeable, friendly and gave us a nice promotional price...
Storage Facility Amenities6 Amenities
- 24 Hour Access
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Climate Control
- Online Bill Pay
Rhina Irias
2 years ago