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Rent Online

Safeguard Self Storage - Hialeah

12000 NW 27th Ave, Miami, FL 33167

Office Hours
MON - FRI9am - 7pm SAT8:30am - 5:30pm SUN10am - 5pm
Google Reviews
rating 4.7
Write a Review

CANDIDO A. MONTALVO

2 years ago
rating 5.0
Felipe was prompt & professional he dissolved all doubts for me. He made the business happen That's Good Service Thanks MONTALVO

fernando lopez

3 years ago
rating 5.0
Awesome experience! Felipe and Ray are incredible and always make sure i am 100 satisfied so i keep on returning to their location even though they are not the nearest. They treat me like a family member and always have a solution to my needs. Safeguard is smart to hire people like Felipe and Ray because they really care about their customers. A+++++++++++

Samuel J Wims

3 years ago
rating 5.0
My is Dr. Wims, I am ELATED to say that Felipe and Ray are awesome salesman. At any given time these gentleman are always conducting themselves in a professional manner and give Legendary Customer Service. The storage facilitie is alway clean and organized. Thank you SAFEGUARD SELF STORAGE for hiring two wonderful individuals.

Jerome Debose

2 years ago
rating 5.0
GREAT PROFESSIONAL AWESOME CUSTOMER SERVICE!!!!!!!!!!!

Roxann Forbes

2 years ago
rating 5.0
Great services ray was awesome and knowledgeable

Emilio Talleda

3 years ago
rating 5.0
Excellent, clean, attentive, friendly and very helpful doing an awesome job. Respectfully Emilio

Maria Pollydore

2 years ago
rating 5.0
Ray did a damn good good today , he was the best with everthing he helped me with !!!

Lelia Salomon

2 years ago
rating 5.0
Felipe was Excellent

Milton Jr

2 years ago
rating 5.0
I would personally spread the word about this storage. The service is great and Raynier Pupo provided great service. Thank you all again.

Jeidy Hidalgo

2 years ago
rating 5.0
I highly recommend this storage place. The service is amazing, Raynier Pupo truly dedicates his service to you personally and I appreciate that very much. Thank you very much for everything .

Marie Maison

2 years ago
rating 5.0
Secured and clean building. Professional and friendly staff. Satisfied with my stay here. Would definitely use again and recommend to others.

Jude Nerva Jr

2 years ago
rating 5.0
Ray is awesome he helped me get my storage and helped me deal with the movers and how to organize my storage

Shanettie Walker

2 years ago
rating 5.0
THIS IS A WONDERFUL STORAGE FACILITY ITS ALWAYS NICE AND CLEAN. I HAVE BEEN USING THIS SAFEGUARD STORAGE FOR OVER 4 YEARS. THE STAFF ARE ALWAYS FRIENDLY AND COURTEOUS TO ME. I REALLY APPRECIATE ALL THEIR HELP THANK YOU SO MUCH.

wuicho llanes

2 years ago
rating 5.0
Try to get a unit on the first floor for fast and easy "in and out". I love this place.... Very secure, friendly and helpful staff. I have over 40 gold coins in my storage unit and I'm not worried about security at all. Alarms on all units are included for free.

Patricia Jackson

1 year ago
rating 5.0
Great customer service!

Loleeta Rivers

1 year ago
rating 5.0
I am currently renting a storage unit at safeguard and I love my experience with the person that's been helping me his name is John every time I come he is ALWAYS ready to help. His work environment is ALWAYS really neat and clean. Five stars is not even enough to rate him.

Eddie Wooten

1 year ago
rating 5.0
The Best worker for the company I've ever seen. Always helpful and courteous. John that works at the 119th and 27ave store.

woodley chery

1 year ago
rating 5.0
John Joassaint Assistant Manager Goes above and beyond for excellent customer service ! I am very satisfied with his service.

Retha Jeanette

1 year ago
rating 5.0
Very clean and the staff is polite.

Chasity Dye

1 year ago
rating 5.0
Safeguard Self Storage employees John was a delight to deal with. He was very pleasant, professional and informative. John definitely made my self storage experience easy. If you need storage space, come and ask for John.

tayo ishola

1 year ago
rating 5.0
John was really amazing, walked me through a few spaces so I could easily select a choice to fit my storage needs. The process was easy, the place is very neat!

gerry jones

1 year ago
rating 5.0
Everytime i come to this facilty John provides me with great customer service. He is alert, very informative, and customer friendly! May I add, That he keeps the facility and office clean. He is definitely the person .To talk to when you need a storage space. Thanks John!

jonathan diaz

1 year ago
rating 5.0
John was a great sales rep, explained everythong in detail and showed me around and had a great mindset. Definitely will recommend this storage location.

Shayla Jones

1 year ago
rating 5.0
John was extremely friendly and informative. He answred all my questions. Definitely a great employee and I will definitely rent here again!

nicole christie

11 months ago
rating 5.0
Great and convenient location. Especially if you get one on the first floor.

Elizabeth Pyton

10 months ago
rating 5.0
John J. was very pleasant, patient and thorough in explaining everything and signing me up. Excellent customer service!!

Phyllis Austin

7 months ago
rating 5.0
My experience with safeguard storage was a very good one. The workers were very helpful and courteous. I would recommend this facility highly to family and friends.

miriam collie

6 months ago
rating 5.0
Great experience. Staff very helpful.

Finger Tips

6 months ago
rating 5.0
Great friendly great manager love this place very clean

Kemy Napoleon

6 months ago
rating 5.0
This facility is super clean the staff is amazing Kevanna is a great new addition to the team will definitely recommend storing items here the experience is worth it

Lee Mander

6 months ago
rating 5.0
The staff kevanna and gilbert was absolutely amazing they made the experience here exceptional definetly recomend

michael lockett

6 months ago
rating 5.0
Met a new face Kevanna has made this experience awesome

COSMOS THE DRIP GOD

6 months ago
rating 5.0
This is place awesome, and kevanna made great here.

Consuela Jones

6 months ago
rating 5.0
Kevanna and Gilbert are excellent, and always willing to assist in any way they can! All interactions with them have been positive! Keep up the great work!

Milton Knight

6 months ago
rating 5.0
I rented a unit here for a year and kavana is the most pleasant individual i have encountered she is a pleasure to be have met

Jayshun B

6 months ago
rating 5.0
HEY MS. KEVANNA, When needing a storage to protect your valuables stop at this location and see her for all great discounts. Very professional staff and ready to assist you in all your storage needs.

Sharella Everett

5 months ago
rating 5.0
Although I was not thrilled to have to rent a space for a relative, the salesclerk made the experience painless. It was quick and to the point. She provided me with printed details of my rental right on the spot as well as emailing it to me. She listened to my gripes and constantly reassured me that I was doing something for someone that I would be rewarded for at a later time. Very humanistic!!

marcus cash

5 months ago
rating 5.0
Kevanna has great customer service. And very detailed I enjoyed my first experience at safeguard she is a truly dedicated partner of this company.

Phillipa Carter

4 months ago
rating 5.0
Kevanna was very helpful and polite. Gave me all the info I needed to rent my unit in the correct size. She is definitely a keeper at Safeguard.

Elliott Gibson

5 months ago
rating 5.0
Kevanna was an exceptional add-on to the safeguard staff. She was with us during every step of the move in process.

Ashley Carr

3 months ago
rating 5.0
Kevanna was amazing!!! She helped my mother and I pick out the perfect unit to fit our exact needs. Thank God for her knowledge and professionalism because we wouldve been done without her! Get that woman a raise! I love this storage its clean, convenient and Im very comfortable coming here at and time and knowing my belongings are safe.

Barbara Johnson

4 months ago
rating 5.0
Kevanna was very customer friendly. She explained our contract fast & easy it was a breath of fresh air! & We thank her so much!!!

Nanette Perez

3 months ago
rating 5.0
Best place to storage. Friendly employees, clean place. So easy to keep your belongings safe here.

Henrietta Campbell

3 months ago
rating 5.0
My experience today was a pleasant i met a young lady named kevanna she has by far the best customer service

Phyllis C. McMurtry

3 months ago
rating 5.0
Kevanna was very professional and polite with a nice smile She was very easy to talk to she made my experiences so smooth

Nanette Perez

3 months ago
rating 5.0
Best place to storage. Friendly employees, clean place. So easy to keep your belongings safe here.

Jacqueline Ansah

2 years ago
rating 4.0
I just closed my storage today I've had it for around 2 1/2 years and the service was great the people were great they will work with you with whatever you need thank you Safeguard.

Lakeisha C.

3 years ago
rating 2.0
REP WAS GREAT. I RESERVED ONLINE. A rep called me a a day or two after making the reservation online to confirm. I did. I asked the rep what would be my estimated move in costs and total of what is needed to move in. he stated about $24.00. I go to the facility yesterday to check in and the total was $76.00 or $79.00. my unit was only about 3'3'4 monthly fee of $33.00. I understood the estimate would be about $10.00 $20.00 over the estimate given but $50.00 + price difference????? no. I decided not to book. I DID NOT DECIDE TO BOOK BECAUSE OF CUSTOMER SERVICE REP TUESDAY. I DECIDED NOT TO BOOK BECAUSE OF THE PRICE AND PRICE CHANGE AND INCOMPLETED INFORMATION

Maricarmen Cubillo

1 year ago
rating 1.0
The first day I rented the storage the employee was just trying to get us to rent and not really wanting to show us the storage spaces. Almost one year later I went three days in a row to move out my stuff and the assistant manager John Joassaint had no customer service what so ever. The first day I asked for his assistance with the access code. I misheard a number and had to ask him again, his response was I didnt say that, I said ##### number. He also told us at 4:12pm on July 1 that we had less than half an hour before they closed. The hours on the card say until 5:00 pm.The next day he told my husband that we shouldnt expect him to clean after some glass that fell. We never asked him to clean after us. We asked for a broom and a dustpan and picked it up ourself. The final day July 3rd he saw us in the hallway of the storages and he said loudly remember you have a payment due today for 3 days. When we went to go pay he was blasting his music inside the office never turned it down to speak to us, he didnt greet us he just told me my total. I paid him cash and he gave me my change and I waited to see if he would even give a receipt. He gave it to me and said thats it. I waited at least for a thank you but he simply just said again thats it. So I told Mr. Joassaint how rude he has been for the last three days to us and how he is an assistant manager with no customer service. Mr. Joassaint simply said he wasnt rude to us and didnt apologize for his actions and smart mouth.
See all Reviews
rating 1.0
2 Reviews
Write a Review

Maricarmen J.

1 year ago
rating 1.0
The first day I rented the storage the employee was just trying to get us to rent and not really wanting to show us the storage spaces. Almost one year...

Joycelyn L.

2 years ago
rating 1.0
I am a very disappointed customer at this point! Just to give an update we finally got in touch with the area manager that took her time in responding to...
See all Reviews
  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Online Bill Pay