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Safeguard Self Storage - Coconut Grove

2650 SW 28th Ln, Miami, FL 33133

Office Hours
MON - FRI9am - 6pm SAT8:30am - 5:30pm SUN10am - 5pm
Google Reviews
rating 5.0
Write a Review

Jeffrey Kunde

2 years ago
rating 5.0
Great clean safe and climate control. Great security system and very y friend staff

Dean Malka

2 years ago
rating 5.0
Pablo always helps me. great place.

Bruce Hunter

3 years ago
rating 5.0
Very helpful and responsive customer service at the Coconut Grove location where I've been storing for nearly one year. Safe, convenient, easy access.

Roberto Manrique

3 years ago
rating 5.0
The experience was excellent. Pablo was very kind and willing to help always. He provided some good alternatives for all my storage needs. I am glad with the service I am receiving.

Michael Borja

3 years ago
rating 5.0
Great staff at safeguard, Pablo and Kareen take good care of us. We are over there quite a bit and they always smiling and helping in any way they can.

Ana Faria

3 years ago
rating 5.0
Great Customer Service and Guidance. Pablo is amazing. keep it up

Johny Cardozo

2 years ago
rating 5.0
Great, friendly, very professional (Pablo)

Luis A. Guerra

3 years ago
rating 5.0
Great store great music. Very clean. The cleanest storage i have seen Pablo and kareen great staff

Jessica Dopico

2 years ago
rating 5.0
Great customer service. Very knowledgeable staff and clean facility.

Leonard Smith

2 years ago
rating 5.0
Very good experience nice clean good help would try it again someday. Pablo and Kareen helped us out.

Carolyn Thadal

3 years ago
rating 5.0
I absolutely loved the customer service at Safeguard. They made accommodations for my family immediately. I was worried about the fact that I needed a storage unit so fast but they worked with me and got what I needed. The manager was very sweet and understanding. Definitely appreciate that! If I could give more stars I would. 100% recommend this place!

Janneth Vivas

2 years ago
rating 5.0
Had a really bad day and I had to get a storage due to my apartment not beening ready. I thought it would be a nightmare but Pablo ms it so easy and plesent a true shock. Thanks Pablo truly a great experience.

Kimberli Nelson

2 years ago
rating 5.0
Before walking into Safeguard, I was a bit anxious about storage. I spoke with Kareen and the customer service was 5 star. She was knowledgeable, professional and helpful. She LISTENED to my expectations and offered the perfect solution. She highlight security, cleanliness and pest control. I had no questions when I left the facility. I was more than satisfied with this experience.

Gabriela Gonzalez

2 years ago
rating 5.0
Kareen and Pablo were excellent. They were extremely knowledgable and thorough. I highly recommend them!

latoya Roberts

2 years ago
rating 5.0
I came in to purchase boxes . I was asking about storage and the facitily manager Kareen explained and took me on a tour. She was amazing but what made her special was the price was no in my budget .She went to the office and called a sister store and got rates and special. I explain that I would miss her company... She said all the manager are amazing and she gave me her business card and said if you need anything call .......Thank you .....I have never had the best experience until I went to Safeguard ......

Maria Bale

2 years ago
rating 5.0
I'm very pleased with the registration process at the Safeguard Self Storage. Pablo was very kind and thorough.

Campbell Smith

2 years ago
rating 5.0
Very helpful. Thank you again.

Lynne Sachse

3 years ago
rating 5.0
Pablo, who manages140305 does an excellent job and is also a pleasant personality. He is very thorough and I trust him with my storage. Keep up the good work !

john evans

3 years ago
rating 5.0
Top notch!

Ramon Pereira

2 years ago
rating 5.0
Very clean store very well organized friendly staff very professional.Pablo goes always out of his way to help me would recommend this store

Stacey Mcmanus

3 years ago
rating 5.0
A great team that you have at this facility. Always helpful and knowledgeable about the property and the products. Thank you

Ricardo Zavala

2 years ago
rating 5.0
Everything was amazing during my stay, the staff always there for me. Thanks Pablo!

Annie De Sol

3 years ago
rating 5.0
stop by the store in Coconut Grove to look at different many sizes of units a man named Pablo showed me many different sizes and explain the rules and regulations to me of renting a unit with great patience he took the time and energy to walk me around the building and showed me different sizes.he was very polite and nice and explained all in Spanish and English the facility was very clean and I was very please to rent at Coconut Grove if you need any further information please contact me

Eduardo Cianferra

2 years ago
rating 5.0
best experience ever in storage companies

Cespedes Carlos

3 years ago
rating 5.0
The attention from Pablo was very nice and his service was perfect.

Lucas Boccheciampe

3 years ago
rating 5.0
Great experince. I'm ablo was Great att nding every request

Mikey Bikey

3 years ago
rating 5.0
Always a great experience when I go to Safeguard self storage! I've been going there for years now and visit on a daily basis. Pablo and Karieen are always smiling and in a great mood.

Vinnie Romano

3 years ago
rating 5.0
Great Process , quick in and out secure and clean .(except birds) easy good customer service

George Schoendorfer

2 years ago
rating 5.0
Great service. Great folks. Very helpful. Nice facility. Clean and safe

Melissa Serna

2 years ago
rating 5.0
Pablo was great! Very easy moving experience.

Jane Petrick

2 years ago
rating 5.0
Safeguard Storage is modern, clean and safe. But most importantly, the administrative office and facility personnel have consistently been professional, personable, completely honest (they actually contacted us when we inadvertently paid one month twice!), and completely clear and transparent about all requirements and regulations pertaining to the storage agreement. This operation is truly first rate. We have stored in various sized units as our needs have changed. For over six years, Safeguard Storage has facilitated our life style.

Socorro Villa

2 years ago
rating 5.0
Great service! Pablo and Kareen are terrific. They solve your problems, give you kind advise and are always helpful. If you live in Coconut Grove this is the ONLY storage facility you want to use.

Leni Lyons

2 years ago
rating 5.0
My experience at Safeguard Self Storage was seamless from beginning to end. After a long day of long distance driving Pablo and Kareen made my experience stress free, quick and easy. I also llked the facilities and felt confident to store my belongings there. It felt safe from the moment I entered. The cleanliness and maintenance of the facilities are also a plus as is the safety and ease in parking and getting to my storage unit.

Jerrold Horwitz

2 years ago
rating 5.0
Great secure and clean facility. Managing personnel are friendly, informative, and helpful.

Jose Blanco

1 year ago
rating 5.0
Been at this location for some time and I must say Pablo always helps me out. Every time I go he says hello to me. Very clean place. Thanks

Lori Horowitz

1 year ago
rating 5.0
Excellent service by Pablo. Great location and rates. Very safe, clean, and convenient.

Antonio Bechily

1 year ago
rating 5.0
Very convenient location and the staff provides first class service. Highly recommended.

Neysa Kirk

1 year ago
rating 5.0
Stored at the Coconut Grove location for 4 months now and everything is great. I took a tour at cube smart location first then I went to the safeguard location and took there tour and even though the price was more there was no competition. Did not need to look any further. Mr. Pablo was great.

javier Ojeda

1 year ago
rating 5.0
The costumer service is very good.

Danna Dominich

1 year ago
rating 5.0
Carlos exelente empleado exito por tus futuros exitos que bueno que te vamos a tener aqui para largo!!!!

Senia Rodriguez

1 year ago
rating 5.0
Carlos es tremendo empleado de verdad excelente adquisicin felicitaciones a esta compaa por ello, yo haba rentado hace un par de aos atrs y de verdad nunca me haban tratado tan bien !!! Lamentablemente no volv a rentar porque personalmente considero que tienen el 5x5 algo altos recomendacin evalen sus precios...

Diego G

1 year ago
rating 5.0
My experience has been wonderful! I dealt mainly with a young man named Carlos C. He was very professional and sensitive to my needs. I love the storage facility itself. Thank you for a wonderful experience! I have absolutely no complaints and I will return here.

Mau_TheMiamiPicky

1 year ago
rating 5.0
Carlos C was professional and personable and delightful. He helped me decide what I needed and what I didn't. Wow! I am very grateful for his insight and his honesty!

Diego Idelson

1 year ago
rating 5.0
I've visited the store and I was assisted for an employee that his name is Carlos. He game me with an excelent service, very friendly. and professional. I recomend this place

Rodolfo Jaspe

1 year ago
rating 5.0
Great Store!!! Carlos helped me find exactly what I was looking for, customer service second to none, highly recommend renting here!!

Luis Alvarez

1 year ago
rating 5.0
Really good service. The person carlos. Was really helpfully.

Debbie Dennis

1 year ago
rating 5.0
Professional and super efficient staff. The units are squeaky clean , no odors , and air conditioned (Bonus). I chose them due to their location and I highly recommend this business. I am confident my belongings are SafeGuarded like Fort Knox. A true gem in Miami.

Lourdes Araujo

1 year ago
rating 5.0
Excellent facility and excellent help by Emilio! He explained everything efficiently and professionally and the facility is spotless! Happy to have found such a great place to store my things.

melis m

10 months ago
rating 5.0
Great staff! Super friendly and accommodating. Location is clean and up to date. By far the best storage place over ever gone and will definitely go back once its needed again.

Albert Fisher

10 months ago
rating 5.0
Super clean location. Emilio and Bryan friendly, polite, patient, professional; will help you to understand your needs. Super safe facility, I'll be here on January

Ivette Dumois

9 months ago
rating 5.0
Friendly and helpful staff. I would recommend going here if you need storage.

miriam guanche

10 months ago
rating 5.0
Friendly and helpful staff, clean and convenient storage facility!

Michael R

8 months ago
rating 5.0
Emilio walked me through every detail, even showing me where emergency exits were located. Wow. I really appreciate when someone goes the extra mile, especially in a town like Miami. Its obvious Emilio takes pride in his job... Safeguard is lucky to have him.

Gis Rave

7 months ago
rating 5.0
My experience with Safeguard Storage in Coconut Grove was great, from the initial phone call to make the reservation, to the one on one customer service at the actual store! Bryan McGuinn, one of the store managers, was very helpful, informative and friendly throughout the entire process. The storage building, and units are very clean, well lit, and most importantly safe, with security cameras everywhere and high tech equipment to get you in and out of the building with ease. I highly recommend this place to anyone who is looking where to safely store their personal belongings and rest assured they will be treated well.

Beata Rosa

6 months ago
rating 5.0
Ive been with Safeguard for the past 2 years now and I am very content. Everytime I come here I feel safe, facility is always clean and the service is always beyond. Bryan is always helpful and goes out of his way to help me. Always very nice and kind. I met the new manager today, Fabian and he is amazing as well. Very nice and patient with me while i forgot my fob at home he came to open the elevator for me more then a few times today with a nice big smile. You should give Fabian and Bryan a raise.

CARLOS IBARRA

5 months ago
rating 5.0
Fabian (manager) thank you for your time and showing me the correct spaces for me to store my furniture. You store is very nice clean and safe. no competition out there safe guard is the best

Eric Rivera

6 months ago
rating 5.0
My experience with Safeguard Storage in Coconut Grove was fantastic. Manager was extremely helpful and pleaseant. Friendly and courteous employees at all times. Place is very clean and easy to get in and out.

Yoyo Perez

5 months ago
rating 5.0
I had a good customer service experience with Fabian. He was knowledgeable, courteous and very nice. I wish everywhere I call I would get the same experince.

Brandon Rivera

5 months ago
rating 5.0
Wow what an amazing experience. Fabian definitely helped out a lot! Best Costumer service I've had in a long time. Good quality type of people and a great helping hand. If I could give this review 10 STARS I definitely would!

Barbie Rodriguez

5 months ago
rating 5.0
The best Experience ever! Fabian has Amazing Customer Service. It was a Nice smooth experience. Fabian is Definitely leading by example of how customers want to be treated.

Daniel Podboy-Garcia

5 months ago
rating 5.0
Fabian was the most amazing professiomal I have met in 25+ years . Fabians quality and accuracy of work was phenomenal. He had great communication skills. Wish all companies had this type of Moral and ethical Managers and reps.

Francisca c. gonzalez

4 months ago
rating 5.0
TODAY I WAS AT SAFEGUARD, AND I MET ONE OF YOUR EMPLOYEES. HIS NAME IS FABIAN. I REALLY THOUGHT HE WAS GREAT PERSON. HE MADE ME FEEL REALLY COMFORTABLE TILL THE POINT THAT I FELT I COULD TALK TO HIM ABOUT ANYTHING. HES THAT KIND OF PERSON THAT YOU JUST FEEL LIKE YOUVE KNOWN FOR EVER. PLUS THE FACILITY WAS CLEAN NEAT AND SMELLING NICE. YOU SHOULD HAVE MORE EMPLOYEES LIKE THAT. APART FROM PROVIDING GOOD SERVICE. THANK YOU I APPRECIATE IT.

Julia Wilson

3 months ago
rating 5.0
Using Safeguard for the first time and couldn't be happier!! They have wonderful deals on rentals, it is so secure, and the staff is so nice. I have spoken to both Anna and Fabian on the phone, and was helped by Bryan in person, and everyone was so incredibly kind and helpful. This was a painless and simple rental process and I will 100% be using them again next summer!

Anika

3 months ago
rating 5.0
Safeguard Self Storage is truly outstanding! Each time Ive ever called, they are the sweetest and will always make me feel at ease with all the questions I ask. When I started moving myself, I was greeted very nicely and they were very accommodating. The storage units are very clean and nice as well. Best storage place!

Rick Schnoor

1 month ago
rating 5.0
Just returned home from booking a rental storage unit with Safeguard and could not have been more impressed with the staff's professionalism and wonderful consumer support. Great folks! The facility was extremely clean and secure, and I look forward to my storage here. Would definitely recommend Safeguard to my friends and family.

Alegre Levy

4 weeks ago
rating 5.0
Amazing experience!! Sper friendly and professional Fabian gave me a great deal on the last remaining storage units. Super clean and a/c units. great security. 5 stars white glove service. Thank you. Will definitely recommend to family, friends, and the entire community:)

Peter Koufos

1 year ago
rating 3.0
10:30 am, open at 10. No one available. Pressed the button to ring the staff and was connected to the Georgia call center. As is the case with poorly trained and uninformed personnel, they didnt know the hours of operation and were rude. Not an auspicious start...

Peter Koufos

1 year ago
rating 3.0
10:30 am, open at 10. No one available. Pressed the button to ring the staff and was connected to the Georgia call center. As is the case with poorly trained and uninformed personnel, they didnt know the hours of operation and were rude. Not an auspicious start... ANSWER TO "Response from the owner": Striving is nonsense. You're running a business. Your focus needs to be on satisfaction and not "striving." And thats why YOURE disappointed, which is an issue you need to correct because customers are not supposed to hear about your disappointments. Youre supposed to be proactive so THEY arent disappointed. There is nothing to discuss. Re-read the review. You have hours posted. Be there. Be available. Resolve the issue through company culture and a focus on satisfaction. Give up the striving and the stories about your disappointment. Establish a leadership culture with properly informed employees who are supported effectively so they can serve customers without having to parade their lack of knowledge and resort to rude behavior with a customer. Resolve that.
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rating 3.0
2 Reviews
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Bill A.

6 years ago
rating 4.0
Storage is not exciting, let's face it. But, if you need a clean well organized place to put your stuff - these guys are fine. Rates changed based on...

darci p.

3 years ago
rating 2.0
I have used this storage room for 4 years. It started out great; nice manager, accommodating, clean, and safe. I rented it under the understanding that it...
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  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Online Bill Pay