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Safeguard Self Storage - Hollywood

3090 Sheridan St, Hollywood, FL 33021

Office Hours
MON - FRI9:30am - 8pm SAT9:30am - 6pm SUN11am - 5pm
Gate Hours
MON - FRI8am - 8pm SAT9am - 6pm SUN11am - 5pm
Google Reviews
rating 4.7
Write a Review

Richard Feiglin

2 years ago
rating 5.0
Professionally run, professionally staffed, clean, secure, air conditioned, digital key-fob customer entry system, extended hours of operation, completely renovated. I have been using this storage facility for many years since it was still Emerald Hills Extra Closet and Safeguard took over this location and did all the renovations and improvements. Customer service is still outstanding by Roberta and Alan, 5-star staffers retained from Emerald Hills, and new manager Everett is a joy to work with and an outstanding asset to the operations of the company. I can't say enough positive things about this storage facility. They deserve the highest accolades for value, security and professionalism in an industry usually lacking in these areas. Thank you Safeguard for all that you do !!

Ron Prosky

2 years ago
rating 5.0
WONDERFUL experience! I was helped by Jose Negroni and it was a smooth, quick and very professional event...I got a 5x10 climate controlled unit for a much better price than Uncle Bob's Storage down the street. And here, when they say the office is open, the office is actually open! How bout that...go figure :)

Brian Marples

2 years ago
rating 5.0
Excellent facility, very clean and very professional. First-rate security. Helpful, effective and proficient staff.

Dave Kellogg

2 years ago
rating 5.0
Great people and friendly service. Secure storage. I would recommend

Christopher Pavlak

2 years ago
rating 5.0
What a great experience i had at this storage facility. Allen, the guy who helped me at the front desk check in was amazingly knowledgeable of the facility and helped me pick the perfect unit. The paperwork went quickly and in no time at all i was moving in my stuff. Easy peasy! Also tje units are super clean and you dont have to remember a code to punch in. They have key fobs that u just touch the sensor and you're in. Awesome!

Parrish Artrip

2 years ago
rating 5.0
Great service! Everett was very helpful!!

Anders Bern

3 years ago
rating 5.0
True young professional with an excellent service attitude! We arerolocating from Texas, trying to find a suitable storage in the Hollywood area. After beeing greatly disappointed with the attitude and lack of willingness from the "other" self storage facilities in the area. The Safeguard Self Storage was like a "fresh breath of air" Very helpful over the phone as well as up on arrival,, Many thanks to Allen and Everx (Spelling properly wrong, sorry) for there positive and constructive attitude! Both truly two great company asset 's indeed

Wende Jager-Hyman

2 years ago
rating 5.0
The staff was extremely helpful and the facility was perfect and a good value for what I needed.

Marlon B.

3 years ago
rating 5.0
Excelente customer service. The representative (Allan), was very professional and willing to help out. Great service!!

Lennie Baglio

2 years ago
rating 5.0
People in office were very helpful

Clarence Morrison

2 years ago
rating 5.0
The facility was clean and the staff was friendly....I would recommend this safeguard storage to everyone.

Kathy Pierre

2 years ago
rating 5.0
It was a quick, (but not rushed), professional experience.

Irene Alkire

2 years ago
rating 5.0
The place is clean, the staff members are cordial and even I moved out the State, I knew that my belongings were safe. The best part is that it has AC !

Miguel Schonenberg

3 years ago
rating 5.0
I just leased a medium size unit. The people in the office were very attentive and professional to my needs, showed me my unit and explained to me all the information that I needed to know and answered the questions that I asked. Nice outfit they have there and are improving it nicely. I look forward to storing my stuff there.

Nadralee Myles

3 years ago
rating 5.0
Thank for the overall help, the information that was given in making me a better consumer was concise. The customer service shown by Everix, is astonishing. I have true service like the provided by this young professional in a long time. Even when I locked myself in after hours, I received rapid customer service help.

Luc Marcoux

2 years ago
rating 5.0
Very nice peoples work at Sheridan Street location. Highly recommend and very nice location.

Robin Merrell

3 years ago
rating 5.0
I loved this place. The person who helped me was extremely kind, helpful, and knowledgeable. His customer service went above and beyond than what was expected. Instead of getting the original place I thought I wanted, the sales person provided a fantastic alternative that was much better. It was really reassuring to find out about the security of the grounds, access, and what was provided to each customer.

susan keneth

2 years ago
rating 5.0
Nice and clean and good Security system

Jenni Renee'

3 years ago
rating 5.0
Great customer service and very helpful explaining their policies.

Estuardo Williams

2 years ago
rating 5.0
Everett is an amazing guy, super friendly and professional. Great place for storage!

HILDA CEDENO

2 years ago
rating 5.0
Muy agradecida por el servicio recibido. Mis pertenencias fueron guardadas por 4 aos y al retirarlas estaban en perfectas condiciones. Recomiendo SEFEGUARD SELF STORAGE como un muy buen lugar para guardar y conservar sus pertenencias, y ahora con la remodelacin de las instalaciones ser excelente. Adems, el personal siempre est dispuesto a servir y atender al pblico. Muchas gracias Sefeguar Self Storage por todas atenciones.

v valery

2 years ago
rating 5.0
Allen was the one who mostly attend to me, he's an awesome human being. He listened, pay attention to the individual needs; then kindly guide to what might be best for you. He's very polite, curteous and mostly very professional. Make sure you visit the establishment and explain the regulations. It was always a pleasure when go there and see Allen. Tk you for such great experience. Until next time.

Michael Latiff

2 years ago
rating 5.0
Excellent customer service and a clean modern facility. Friendly folks andwell informed.

Mercilia T

2 years ago
rating 5.0
Friendly staff. Offers various sizes in door storage spaces. They recently upgraded and got new storage made of steel, so more privacy for your stuff. I got a promotion when I signed up from online promotion and discount due to my renters insurance, so it worked out.

Ivonne Russa

2 years ago
rating 5.0
The place is very clean, safety. The storage is climate area, for me is a excelent place

zqp6023

2 years ago
rating 5.0
Staff was very friendly and efficient! Details of rental explained and facility is spotless!

John McEneany

1 year ago
rating 5.0
The Staff at Safeguard, are some of the friendliest most helpful people you could ever meet. The facility is immaculate, and they have locker sizes that others don't have.

MrFlnative1978

1 year ago
rating 5.0
The place is clean, very secure and the staff was very friendly. I spent most of the weekend there and every time I needed something the staff was more than wiling to help me or point me in the right direction.

A Google User

1 year ago
rating 5.0
The facility was clean... The employees at the front where super sweet and helpful... So professional even tho I was irritated from the whole day prior to moving... They where very friendly helpful and made my day so much easier... I had a very pleasant experience with them...

Marc Mitchel

1 year ago
rating 5.0
Ray could not have been more cordial or helpful, from welcoming me when I arrived to demonstrating the new facility to returning with my copies of all the paperwork. I have utilized this property for 18 years and it is as much a pleasure to deal with as ever. They can be proud to have Ray as an employee.

Robert Erickson

1 year ago
rating 5.0
Great facility - secure, reasonably new, clean and modern. People who work there are pleasant and as helpful as they can be. We have a locker there...

John Vinson

1 year ago
rating 5.0
VERY FRIENDLY STAFF AND THE STORAGE AREA IS EQUIPPED WITH A WATER FOUNTAIN, RESTROOMS AND ARE WELL LIGHTED. YOUR BELONGINGS ARE VERY SECURE...I MAY BE BACK. THANK YOU, JOHN VINSON

David Jaramillo

1 year ago
rating 5.0
The place is super clean. The staff is great, really helpful.

First Name

1 year ago
rating 5.0
Best experience ever! Phenomenal staff. Very helpful and knowledgeable.

Carol Slee

1 year ago
rating 5.0
Staff was very friendly and helpful. Facility clean and secure.

Raphaella Depinno

1 year ago
rating 5.0
The attendants are very helpful and the storage is extremely clean. I would definitely recommend this place.

Debbie Kimball

1 year ago
rating 5.0
I was recommended to Safeguard Storage facility by a very good friend of mine in the Hollywood area. I have a storage unit although I do live out of town in Ocala. The staff is very friendly. Very accommodating and helpful with any questions I have.

G McD

1 year ago
rating 5.0
Derron was extremely professional and friendly. He know his business, and was able to answer all our questions and put us at ease. Roberta was very nice and courteous also. They work well as a team. I would definitely recommend this storage facility. Great location for us. Clean facility.

Oscar Wilbon

1 year ago
rating 5.0
The service was great. The personnel was fantastic. Condition of facilities was better than expected.

Amie Fuller

10 months ago
rating 5.0
They were extremely helpful from beginning to start. I had trouble figuring out the correct size as well as needing to store our jet skis. Decided to store at an jet ski location but they were extremely helpful with processing a move out. The whole team was extremely helpful with everything. I definitely recommend for anyone looking to store furniture or any personal goods and belongings. The location also has fob for easy access to tenants. 5 stars for sure!

Maria Comeau

8 months ago
rating 5.0
Good customer service. They offered me a good deal for the first two months.

Davon Richardson

8 months ago
rating 5.0
My recent visit to this location was a very good experience. The employees were very knowledgeable of the storage and its rules. They were also energetic and respectful. The building was neat and clean, and they made me feel comfort from as well. I highly recommend Safeguard Self Storage. They will make sure you have exactly what you need.

Michelle Pinnock

8 months ago
rating 5.0
This place is very clean, the staff was polite and very easy to deal with. Ray assisted me with my rental and was very attentive. He carefully explained my options and why the one I choosed was better for me, its comforting to be somewhere where the product is excellent and the service matches the product.

Alexandra Corne

8 months ago
rating 5.0
Customer service at this place is impeccable! The place is very clean. I spoke to an employee named Ray and he was very professional and awesome!

Antonius Boudreaux

8 months ago
rating 5.0
I am planning to move down here from New York. Have a storage with Safeguard in Astoria. I randomly found when I was going to Farmers Market. This location in Hollywood is perfect. Right next to I-95 and the employees are pretty cool. I was assisted by Roberta. She rocks! I will definitely be using this location next year, Fall 2019.

Todd F

7 months ago
rating 5.0
Outstanding customer service! Ray helped us during several visits and completed our rental. We appreciate the great service!

Valencia Taylor

7 months ago
rating 5.0
The Rep Ray was was very helpful, informative, and professional. The storage location is great and clean. I would definitely recommend to family and friends.

Quentin Winstead

6 months ago
rating 5.0
My experience at this facility was outstanding. In touring the facility, I found it to be very clean and well maintained. An employee by the name of Ray helped during my visit. Ray was exceptional; giving me all the information I needed about pricing and storage policys and procedures. Great service! I would definitely recommend using this location for storage!

Ee Jay

6 months ago
rating 5.0
My experience here was great. Staff is friendly and informative. They provided all options available to me. They also gave me understanding on how Safeguard operates (pricing wise). The process was smooth and easy. I highly recommend this storage facility.

Carlos Hernandez

4 months ago
rating 5.0
I would like to share my experience With safeguard Self storage Let me tell you that everyone at the facility has been outstandingly very respectful with me every time I dealt with them I felt like I was dealing with family members if I had a problem they would try to help within a powers to advise me of what I could do to solve my problem from the managements to the regular persons who run the office everyone has always done they best to please me as a customer Have been dealing with this storage facility for many years in of all there's one person that let me tell you a young lady name Roberta has been there for so long as I Been a custom The Morse their facility as been well update it good security kept clean I would recommend anyone who needs to store anything of value at this storage facility between 1 and 10 I give it a 100 thank you safeguard South stores for having such wonderful people

Jessie Jackson

4 months ago
rating 5.0
This place is great. Always leave the office smiling. The agents are warm welcoming and professional. It is in a great location. Climate Control units. Access hours are suitable. AND YOU CAN EVEN PAY ONLINE, WHEN OUT OF TOWN!

Shawana Wright

4 months ago
rating 5.0
My family has dealt with a few different storage companies, but we can finally say we have found the best one yet. Thanks for your time and patience. The facility is clean and you guys are so personable. Keep up the great work!

Ressie Felder

4 months ago
rating 5.0
I visited your location on Sheridan and was very happy that your representative Raynard was very helpful with explaining the sizes of each unit that which one would be beneficial for what it is that I need. I rated 5 stars also because the facility was exceptionally clean and within the distance to drive. Thank you for such great staff

Tim Wilson

4 months ago
rating 5.0
I've been thinking about getting a storage unit for a while and I saw this place while I was driving to work and decided to stop by on my break. The staff here are great and the place is well maintained. I was already sold but when I was told the prices I was sold even more. I would definitely suggest to a friend

Mary Jacobowitz

4 months ago
rating 5.0
The best facility Ive used, so far. Very clean, reasonable prices compared to other facilities, and as a self storage very convenient with getting to my two units. Yes, sometimes I have to find a dolly, when the office is closed, because of other people not considering the rest, but it is self storage. A lot of storages dont even offer dollies. I would definitely recommend this place to anyone. Great staff. Great location. Great upkeep. I will use again.

Bill Boron

4 months ago
rating 5.0
This place is the best! CLEAN, GOOD LIGHTING, STAFF AVAILABLE and even MUSIC so you don't feel you are walking into the tombs. What a contrast to some of the dumps in town. Highly recommend!

Victoria Blanchard

3 months ago
rating 5.0
Clean facility. Great customer service. Very attentive, even when busy. Extremely secure. I love the access hours. Price is steep but this is a place I would recommend.

Susan Buse

3 months ago
rating 5.0
Staff at this property are friendly, know their business, and explain everything thoroughly and patiently. We find the building we are in to be clean, well ventilated (climate control works well) , and easy to get in and out of. Good, well managed facility.

Jennifer DeFrank

2 months ago
rating 5.0
Manager Ray and the staff at Safeguard Storage are friendly, informative and honest about the traffic issues w/ the nearby farmer's market on the weekends. I appreciated that as someone who is Disabled with driving limitations and needs a unit with a certain type door. Ray gave me a tour of the facilities too. They would call me with updates about availability for the unit I needed. Please note I ended up renting a unit with a company just a bit closer to home w/ less traffic and did not rent with Safeguard, but I wanted to let my neighbors, snowbirds, etc. know about Ray & co's top notch customer service!

Rebecca Jenkins

1 month ago
rating 5.0
Great customer service and prices. Clean facility and the location is so convenient. I recommend this storage to anyone.

Alan Zatik

1 year ago
rating 4.0
I was looking for a place to store a car. We have a son in the area and a property south of there so we are flying in and out quite a lot lately. First I was quoted $40/ month by another company and went to see it and it was a condemned house and a front yard that was 10" deep mud. He said go ahead park anywhere in there. Uhhhh NO. Then i hit the net and searched and found Safeguard. The property is close to FLL airport which is number on priority for me, its clean and appears safe. My only complaint is that there isnt any lean to's or covered parking. The sun is so brutal down there. Anyway it was like 129 per month and i feel like it the best option I had. The people were very professional and nice enjoyed working with them. Recently we moved the truck to my son's house and when we went to get it the battery was dead. I was disappointed they weren't prepared for that and wouldn't or couldn't help us, I would think they would have a jumper pack, If it was my business I would.

Robert Clinton

3 years ago
rating 4.0
I found this place when it was Emerald Hills. They had the perfect sized unit for what I needed. The staff was friendly and helpful. They had to relocate me to a different unit due to upcoming remodeling. My new unit is bigger and more private and I still pay the same price. My payment is deducted automatically and I have never had any problems. The only "issue" if you will that I have is the hours sometimes doesn't work for me.

Karen McCord

3 years ago
rating 4.0
The staff was friendly and helpful. They called to confirm the rental and let me know about the insurance requirement and the cost before I even came in. They let my friend start loading the unit before I had even finished all of my paperwork. The location was also really convenient. I do with their Sunday hours weren't so short.

Arthur Williams

1 year ago
rating 4.0
The only thing keeping us from being a 5-star rating is the monthly price, other than that great customer service, great maintenance of the facility, and great updates to the customer of any changes.

Olan Baranyai

1 year ago
rating 4.0
They have good security, cameras, air conditioning, Dolly's to transport, elevator. Good place.

Prouss Rouss

3 years ago
rating 3.0
Beware of late fees

Andrew Kraus

1 year ago
rating 3.0
Great location, great staff,great facility. Everett the manager is a stand up guy and a straight shooter. Listens to your issues and gets them solved quickly. Only three stars because the rent keeps going up significantly to the point where I may have to move to another facility (there are some really nice new ones going up in the area) and their hours can be somewhat un-accommodating.

Bull James

1 year ago
rating 3.0
The want _you to give them 2 weeks notice when you are moving out. So they can call you evey_day until you move out

David Lauer

1 year ago
rating 3.0
the staff is nice and knowledgeable and the place is clean. I wish I didn't have to exit my vehicle to swipe my key fob to open gate. during office hours there are three carts available however, only one cart is left available after office hours. that is not good.

Snow Summer

3 years ago
rating 2.0
Great staff but hidden fees.

Beny Schonfeld

4 years ago
rating 1.0
Really disorganized management. Tons of issues to access my storage, their phone customer service sucks, issues with access code all the time, and their hours are awful

KnotJoe Kin

4 years ago
rating 1.0
Just found out they purchased Emerald Hills Extra Closet in June. Changes; You can pay your bill by phone, which living out of state I need to and have without issue for over ten years. But, now, you can't just call up and pay the bill, you have to use a "special number" and what they don't tell you, is it costs an additional $10 to do so. Not that I'm late paying now, and I've only been late a couple times over the past ten years. But it happens. Late fees usually waved. Which were $15, now $20. I've had several units in the past, nice to stagger the payment days through out the month. Now, all units must be payed on the first. (Won't be getting more than one unit now) Try to call direct, you get an automated service. Press one for info, two for existing customers. No matter which you press, it goes to Spanish, press again, it disconnects you. You can't get through to anyone. If you get lucky and it lets you through, you get some call center/service. None of which can except payment for a bill you're trying to pay. (How convenient) Change, fees fees, fees. Fees to cut the lock, fees if they auction your unit, which is interesting to note in the email I received the day after I called to pay my bill and report what I thought was a spoof email from a company I never heard of changing my due date was the following as quoted. "After thirty (30) days past due, a Foreclosure Fee of $100.00 will be applied to the account." "Foreclosure" ... If thirty days late on a unit? And was informed by a staff member, they will be starting "monthly auctions" after August instead of the auction every three to four months as most storage facilities do, and Emerald Hills did before.. Ie Sounds like they are banking on people being late paying. And with the fees they rack up, a guarantee they make money selling your stuff. Which in South Florida is very likely people will and can easily get thirty days behind on a storage unit. Which brings us to more changes. Normally if your things do get auctioned off, monies collected go toward the bill, anything over, you get. Not with SafeGuard. According to the email explaining changes, they keep all monies and you still owe all past due rent, and any and all fees they tacked on. Which can be numerous and very costly. It seems after reading their lease and terms and dealing with them a whole 48hrs trying to pay a bill; is that the only thing they "safeguard" are their own interests and devising ways to tack on ridiculous and unreasonable fees in order to line the corporate pocket, increase bottom line, and ensure that if you get behind, you stand little chance of catching up or keeping your stuff. Considering its actually owned by Stanley Morgan Properties, this type business practice comes as no surprise. Strategically, they already know the cost of living in South Florida is so high it's has all but out priced even the middle class property wise. So not only do they take your property, they are quick to take your stuff too and insure ways that they can do so. From what I read and my experience thus far just trying to make what should be a simple five minute call to make a payment as I have in the past, it sounds like another major scumbag bottom line objective greedy corporate model has moved into South Florida. Should fit in nicely in other birds of the same feather in South Florida with what little else that's left down there now.

chase canadé

3 years ago
rating 1.0
SafeGuard, owned, financed and managed by Stanley Morgan collected an illegal $10 surcharge in Florida from customers paying by credit card over the phone via automated service and at locations by staff. This is a 2nd degree misdemeanors that carries up to a $500 fine and up to 60 days in jail per incident. It has now been suspended as of a couple weeks ago due to one man willing to stand up and not only refuse to pay the surcharge, but fight for the rest of the customers. It has been reported to the State Attorney General and I would imagine Stanley Morgan/SafeGuard will be levied heavy fines as well as have to pay back millions they collected illegally from past and present customers.

Susan Strutz

3 years ago
rating 1.0
The most efficient, helpful and knowledgeable employees. My experience was stress free and met my storeage needs.

Marina Mia

11 months ago
rating 1.0
I would have given them 3 stars but when I wanted to move out they, did not have any carts available so I carried all the heavy boxes to my car. They are expensive and and NOT very customer service oriented. Other storages offer so many perks like free coffee or beverage, truck ...dont want to make the review long but I am very dissatisfied and do not recommend this place.

Kimmi Said It

1 month ago
rating 1.0
DO NOT RENT A STORAGE UNIT FROM THIS PLACE!! They are overpriced, not to mention the staff is rude. The units are outdoors, and the doors don't function properly. Plus the doors are so tiny you can barely fit your items through. I quickly moved out. I highly recommend VALUE STORE IT also in Hollywood. My unit was substantially cheaper plus the customer service is BEYOND great. It's indoors, clean, and has easy access.
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rating 4.0
5 Reviews
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Elaine H.

3 years ago
rating 5.0
So far so good. A few weeks ago we toured a couple of local storage facilities to find a place to store some household goods while we move to Hollywood....

Jill S.

2 years ago
rating 5.0
I wouldn't go anywhere else for my storage needs and would refer anyone there. They are the best! Customer service doesnt get any better here. I consider...

Ashley B.

5 months ago
rating 1.0
By far one of the worst storage facilities you can place your items on. One you do not get your own storage unit you get a wooden box that they build for...
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  • 24 Hour Cameras
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