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U-Store Self Storage - Washington

301 New York Ave NE, Washington, DC 20002

Google Reviews
rating 4.5
Write a Review

Kirsten Pelzer

3 years ago
rating 5.0

Broderick Brown

3 years ago
rating 5.0

O Solomon

2 years ago
rating 5.0
Great service. Friendly, caring staff.

Sam Nudelman

1 year ago
rating 5.0
Helpful, friendly staff. Clean and affordable units. Centrally located in DC

Xavier Cavanaugh

2 years ago
rating 5.0
Good convenient and clean storage facility lots of different sizes of storage lockers, wheelchair accessible, unisex restroom, on-site parking

Jan Red

2 years ago
rating 5.0
Convenient and reasonable. I am a local business, have been here three years. Very happy.

Matthew Rosario

3 years ago
rating 5.0
The staff here was absolutely amazing and their hours are very flexible with whatever your schedule can be. It was easy to move in and move out and the facility itself is very clean, not what I expected of a storage facility. PLUS they gave me water to keep hydrated while I moved in, how awesome is that?! 15/10 would recommend and use again.

Charlie Hulme

2 years ago
rating 5.0
Service was absolutely excellent -- extremely reasonable and accommodating. Ask for Janis, she's the best! Went above and beyond to set me up with the most appropriate unit + managed my time there to help me save money and made sure I didn't overpay.

michelle payne

1 year ago
rating 5.0
Great inside public storage space. Nice, very good and helpful establishment. The management team is awesome! Thanks for all your help and kindness over the years. -mp

Daniel Lipskis

1 year ago
rating 5.0
Solid Storage site with very helpful staff.

Xavier Cavanaugh

1 year ago
rating 5.0
Good convenient and clean storage facility lots of different sizes of storage lockers, wheelchair accessible, unisex restroom, on-site parking. June 2019, a person with find this very convenient very reasonable very friendly customer representation.

Dina Mustakim

1 year ago
rating 5.0
The employees here were very kind to us during move out and helped us get together everything we needed. Couldnt have asked for better assistance. It has a parking area and gate which were both incredibly convenient.

Charles Nelson

1 year ago
rating 5.0
The manager was very professional friendly he value my opinion and the location is good cuz I'm moving right around the corner I would anybody would appreciate message on a manager's professionalism thank you again

michelle payne

1 year ago
rating 5.0
Great inside public storage space. Nice, very good and helpful establishment. The management team is awesome! Thanks for all your help and kindness over the years. -mp

Pamas Venture

1 year ago
rating 5.0
We had valuable there for almost 5 years. We just moved out. It has been a great pleasure. Very friendly and professional staffs. Thanks

Gabriella Parker

4 months ago
rating 5.0
Store manager at the New York Ave, DC location was SO helpful each time I saw her. The first time I came, I arrived 30 mins late and she STILL allowed me to come in and set up my unit and was so kind and helpful throughout the entire process. The employees are always willing to go the extra mile to help - happy that I trusted them with my items. Definitely recommend

idowu olaleye

2 years ago
rating 4.0

Annette Brody

5 months ago
rating 4.0
Easy access. However to leave you have to get out of your vehicle and walk across the lot to put the code in. It's really inconvenient.

Don Marlais

3 months ago
rating 4.0
I was able to reserve and rent the locker online by inputting some information, uploading my drivers' license and providing my credit card information. They followed up with me on the phone soon thereafter and when I showed up to move in the next day, it was a seamless process. The facility was clean and easy to access (with my personalize PIN). The clerk was helpful and engaging. My only two suggestions would be to allow an automatic gate exit when you pull up to the gate (now you have to use a PIN to open the gate to leave) and better inside lighting.

Ryan Carroll

1 year ago
rating 3.0
It's clean. Not climate controlled at all through..

Emily Xouris

1 year ago
rating 1.0
Very disappointed with customer service and safety at this facility. I had little problem until I tried to move my things out and encountered a homeless woman who had snuck in behind a different unit holder. I decided to move my things the following day with a friend for extra safety. This was not a huge issue until I politely notified the facility of this security concern. The assistant manager then proceeded to deny what I saw and give me a play by play of what she supposedly saw on camera to descredit my story altogether. I did not ask for any sort of compensation or criticize their facility but the assistant manager tried her hardest to falsify my claims. Pretty disappointed in the staff and would not recommend.
See all Reviews
rating 4.5
21 Reviews
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Dan A.

2 weeks ago
rating 5.0
Camille and her staff were extremely helpful, even to the point of coming in early one day to accommodate my movers. The facility is safe and secure, and...

Laura W.

1 year ago
rating 5.0
Great place to store your stuff! The spaces are clean and smells good! :) Their customer service is great!

Gabriel O.

2 years ago
rating 5.0
Janis is the BEST! She is incredibly helpful! This is the second time I've used U-storage. I won't store my property anywhere else.
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  • Boxes & Supplies
  • Bright LED Lights
  • Delivery Acceptance
  • Drive-up Access
  • Exterior LED Lighting
  • Extra Tall Ceilings
  • Fire Sprinklers
  • Gated Entry
  • Interior Hallway
  • Online Bill Pay
  • Roll Up Doors
  • Storage Protection Plan Available