10 storage sizes for rent
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Daily5:45am - 9:45pm
Storage Customer Reviews
daniel whyte
3 years ago
These people are so friendly and didnt mind going out in the rain helping me find a unit they worked as a team to get me out quickly it was awesome and would recommend anybody
Timi Jeboda
3 years ago
I have been renting from this location for the past 5 years with excellent experience. Facility staff; Linda & Don are so professional and knowledgable. I leave each time very pleased. Facility is very secure and clean. It is a place to business; knowing that your goods and valuables are safe and secure. I am a Pharmaceutical Consultant that needs a climate-controlled unit with great access.
Diane Geist
3 years ago
Kathy & Don definite asset to business. Efficient and very helpful and customer friendly which a lot of people r not these days. Impressed with orderliness and cleanliness of your facility.
Mo Rob
3 years ago
Really great team. Very friendly and helpful. Excellent competitive prices, very clean organized and safe storage.
Linda Simmons
3 years ago
My Granddaughter attends college in PA and last year I met Ms Kathy when I came to Storage Rentals of America. I was so pleased how Ms Kathy greeted us. She was very hospitable and knowledgeable and made the transaction so easy.
This year 2018 as my Granddaughter is going on summer break I insisted that we come back to Storage Rentals of America. When I walked through the door and saw Ms Kathy smiling face, I knew it was going to be a pleasure to rent the storage room again. Ms Kathy was very hospitable. I am truly satisfied in renting with Storage Rentals of America.
Sarah Garland
3 years ago
Kathy & Don were extremely helpful and kind while helping us set up our unit. The unit was very clean, access is easy & well explained. Couldn't ask for better service!
Eric Munson
3 years ago
This is a very good place for storage. Polite staff, sufficient security measures, and relatively affordable.
Tammy Norris
2 years ago
The hours are great at this secure location. The office staff is friendly, helpful & knowledgeable and the price is a good value for the unit size!
Dave Collins
2 years ago
Made moving less stressful! The office staff was very helpful when I outgrew my initial storage unit. They found a second unit close to my first which made loading up much easier. I highly recommend Storage Rentals of America in Pencader!
Matthew Murphy
2 years ago
Using SRoA since May and I have no complaints. Simple billing, never overrun or difficult to get into.
Margaret Queen
2 years ago
This has been the most spectacular experience we have ever known. The people are so helpful. Frankly, when we first came there, we were received with the absolute Love of God. Never seen such patience & understanding of our needs. These people do business with love. If we ever need to store any of our goods, we're coming back. I recommend Storage Rentals of America to everyone. The price is right too!
Day Adisa
2 years ago
Mr. Don is very pleasant and helpful. I have been using this facility for more than 6 months. I like it a lot. I recommended my friend and she got a generous discount!
Margaret Frasher
1 year ago
The young lady at the office was so wonderful and made the process simple and painless. THANK YOU!
Randy Barksdale
1 year ago
Staff was pleasant and professional. Storage area is clean and neat. No complains. Don Anderson helped set us up.
Nicholas Trimble
1 year ago
I would like to Thank the Property Manager "JENNA" for making our
experience a very enjoyable one, Jenna was extremely
knowledgeable about every aspect of the business, from size rentals
available, pricing, specials, directions, entrance and exit info, hours for Entry, (Site Clean and Well Lit with Carts for Transport.
most of all the paperwork "PRECISE AND SWIFT"
she was friendly to top it all off.
Thanks Again. Nick
ps. TEN STAR SERVICE
Evan Kristol
1 year ago
UD is closing and students are left with one week to move out! Ugh!!! Jamia was very understanding and helpful in arranging the rental of a storage unit for my daughter. Shawn who runs the location was great as well. Thank you both for helping in this very difficult and uneasy time.
Ted Barbes
10 months ago
Great service, location and facility. Helpful staff. Convenient hours. Fair pricing. Thank you.
James Austin
6 months ago
Nice and friendly people but I didn't need such a big space what are things I had
Jennifer Haseley
4 months ago
Very clean and good safety measures. Has temperature controlled units too. I chose this place for my elderly mother's things for those reasons.
Meghan A
2 years ago
Rented here for 5 months. Quick, easy and friendly service. Overall would use again if needed. May add a little pricy but for me worth it based on everything else. Thanks!!
Michelle Cauthorn
1 year ago
Clean, great staff. I had an issue with an increase that was part of a corporate decision and received immediate attention from the local office. I appreciate the attention to my concern and will continue to be a customer because of it.
Michelle Cauthorn
1 year ago
Clean, great staff. I had an issue with an increase that was part of a corporate decision and received immediate attention from the local office. I appreciate the attention to my concern and will continue to be a customer because of it.
Naomi Johnson
2 weeks ago
My experience was a delightful one. Only problem I had was the admin fee. I was on another site that charged the fee so I went directly to Storage Rentals site and there was no mention of an admin fee. That's why I reserved the unit on their website. All in all everything was good. Unit was clean and ready when we arrived and the associate was just as pleasant in person as she was on the phone.
Haig Karakashian
2 years ago
Good storage place but doesn't seem to care about keeping the place in good condition, especially compared to its previous owners (Reybold).
Matthew Murphy
1 year ago
Using SRoA since May and I have no complaints. Simple billing, never overrun or difficult to get into.
Edit to review: the cost of my unit has since increased. I did not realize they could do this. And it was a SIGNIFICANT increase. Enough for them to say, "gotcha!". This occured immediately at the beginning of the year.
Thomas Mack
3 years ago
We've been a customer for 8 years. Our monthly rent has gone up every year. We decided to move to a new storage unit in a different facility. Our rent went from 240$ month to 115$ with customer service available 7 days a week.
We were locked out of our facility for not paying rent. However, we PAID IN FULL and were told that we have full access. We got our trailer that was a 200 mile round trip. Went to the storage unit and Bam. Access suspended. Thanks to it being new years day we couldn't get a hold of anyone in corporate or locally.
We needed access right away because people actually have to work. We also didn't want to pay another months rent.
Left a dozen voice mails. Never called us back. Finally got access.
Worst customer experience all around. Do not recommend even considering this company.
To the owner: wasn't in my name. Doesn't matter. We are gone and never going with you again especially when the new unit is half the price and better. And their people actually work!
Thomas Mack
3 years ago
We've been a customer for 8 years. Our monthly rent has gone up every year. We decided to move to a new storage unit in a different facility. Our rent went from 240$ month to 115$ with customer service available 7 days a week.
We were locked out of our facility for not paying rent. However, we PAID IN FULL and were told that we have full access. We got our trailer that was a 200 mile round trip. Went to the storage unit and Bam. Access suspended. Thanks to it being new years day we couldn't get a hold of anyone in corporate or locally.
We needed access right away because people actually have to work. We also didn't want to pay another months rent.
Left a dozen voice mails. Never called us back. Finally got access.
Worst customer experience all around. Do not recommend even considering this company.
To the owner: wasn't in my name. Doesn't matter. We are gone and never going with you again especially when the new unit is half the price and better. And their people actually work!
Edit to owner: We left at least a dozen voice mails at all your numbers with no call backs whats so ever. The storage isn't in my name.
Angeline Taniform
10 months ago
Not good for long term storage. Increased payments after short time of moving in. Rented for my business and rent got increased after moving in. With covid19 pandemic going on and people slow on businesses and losing jobs, this storage company is busy increasing people's monthly payments. Very disappointed. Moved in now searching for a different storage to move my items to.
Slickskin
6 months ago
I rented from here for 6 months and they raised the rent over 25 percent with no warning. Since i was out of town i had no choice but to pay the exorbitant price raise. I wish i had never used this company.
Evan Kristol
5 months ago
UD is closing and students are left with one week to move out! Ugh!!! Jamia was very understanding and helpful in arranging the rental of a storage unit for my daughter. Shawn who runs the location was great as well. Thank you both for helping in this very difficult and uneasy time.
Fast forward six months....what they dont tell you is that your rate is going to increase by almost 20%. When I called to explain that I am out of state and it would be impossible for me to fly back to clean out my daughters things, they did not care.
Make sure you negotiate any rent increases on the front end or they will take advantage of you. They increased me after only 6 months.
the eabster
2 months ago
if you need a storage unit more than 3 months don't do business with storage rentals of America!!!!!! i have rented using this storage unit a few times throughout me living here in Delaware from this exact location. I don't remember them being so disrespectful to their customers and raising their rates without notice in the past like they do nowadays even through the pandemic when people have so much going on. these guys have come up and raise your price without telling you and I'm sure there's some people out there that can't afford it now they lost all their belongings. just seems like a low life underhand devious trick. whoever owns it now must be money hungry and cares very little about their customers. I rent three different storage units. they raised the price about 20% every 6 months!!!! the gentleman that runs the place name is John the first time he was able to help me out and lower my storage unit price too only 10% of a raise. and told me if this happens again just come talk to him here able to keep it down for me. next time it happened to me 6 months later he tells me I can't do that for you anymore. that I am paying $45 less than anybody that walks off the street. which is a lie because if you look at their storage unit online you can rent it again for the same amount I started off at at $97 and you get the first month for a dollar. I pay on time I have never been late. you would think they want to keep reliable customers. now I'm at the point where I am going to search for another storage unit and will not have nothing good to say about this location any longer. I have made two phone calls and had to actually drive up to the place to try to get my rent from being raised or at least give me some kind of notice that way I have a chance or an opportunity to remove my things before I'm forced to pay you. this company reminds me of a thief when it does things like this. I honestly can't believe it's got any five-star reviews it's got to be people that have only rent this thing for a few months and left.
Camille Fletcher
3 months ago
This is good for short-term of 3 months or less. Unfortunately, even in the middle of an ongoing pandemic/financial crisis . Your rent increase at minimum will be twice a year. I have had my mothers storage for one year exactly . and the rent has increased a total of $33.00. So if your budget is tight. I do not recommend long-term. And the property manager is not accomodating at all....just useless.
Dexter Walker
4 years ago