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A-American Self Storage - Rosecrans Ave

13443 Rosecrans Ave, Santa Fe Springs, CA, 90670

Office Hours Now Closed
  • Daily9am - 6pm

Storage Customer Reviews

Daphne Bye

2 years ago
The best customer service I've had in a long time . Martin and the manager was super nice very approachable and very caring ! They have been helpful In everything I needed and currently need . Due to my situation of having to leave my storage so quick without even moving was a concern of mine because i thought they would give me less customer service but instead made me feel at ease with my process thank you for being so professional and quick to answer all my questions and concerns . I will highly recommend going here and getting your belongings stored . I know where I'm going next time I need a place . I will be recommending this place to anyone I know ! Thank you guys for everything I seriously appreciate it!!

lane c

4 years ago
I have been a customer of a-american self storage for a few years now and every time I go there Chris is such a wonderful and helpful person and is always upbeat with a positive attitude. I even got locked out of my unit one time and Chris and Martin helped to open it. This place is great I wouldn't choose another place to store my things. Prices are great as well and it was an easy move in. Friendly environment. Thanks again Chris for your great service!!!

MO OO

4 years ago
Professional service, excellent staff, very helpful and informative. Chris and Martin were great. Chris helped acquire a unit very easily, explained everything very very well and made the whole experience great. I have rented in other places and always got the feeling that they don't necessarily care about customer satisfaction. Chris made sure that I got what I needed and is a very nice guy.

Roger King

1 year ago
Very courteous staff.

Lorrie salcido

1 year ago
Great experience was at a different facility earlier and it was horrible ..chris was friendly and so helpful I was so happy..great place !!

A Google User

1 year ago
Nice, staff, free pick up, reasonably priced!

Robert Harper

1 year ago
Chris and Martin are awesome. Great service, always friendly, polite and helpful.

Spotyoass Ohnoo

11 months ago
Awesome spot and safe place to leave your valuables. And cheap rent too.

Jennifer Setters Patton

10 months ago
Love everyone. Your treated with reapect and kindness! I would go as far to say your treated like an old friend! Thank you guys for all that you do. Jen

jorge saldivar

8 months ago
Just got a storage place today, super nice staff. They have really different sizes available and if they have one available that day u will get it.

Patricia Graham

7 months ago
I don't know how I originally posted a 2 star review on this place. I literally have no idea how that happened. My daughter had to help me figure out how to change it. In no way did I have anything but an exceptional experience. JoAnn is amazing. She goes out of her way to help people, and I absolutely love her. This is the best place to go for storage, HANDS DOWN. Don't go anywhere else!!!!

K Aug

1 year ago
The service here is outstanding! I give them a 5 star. I have used several storages in SoCal and most of them have some real aholes working but NOT at this place. I first ordered a storage online and when I showed up with my stuff, the unit was smaller than the online one. The staff quickly gave me another unit that was adjacent to my large unit. I dealt with 3 different staff members there over a 3 month period and all of them were very friendly and professional. I give the location a 4 star. It's an outdoor storage lot and I saw a lot of semi homeless who were just sitting in their units. And several transient looking people walking around. But they do post a security guard out front at night. So, I wasn't terribly concerned.

EILEEN RODRIGUEZ

10 months ago
Great prices and staff is real nice and helpful. Great experience so far...

B Queen

3 weeks ago
I would say love this place but theres no ac or light or plugs so prepare fpr that. Its clean and safe and the communication between tenants and management is on point . Ive been there several years (6 ish and the rent has only been raised twice .. im happy with the rent @ the size i have . I wont share just incase its exclusive however i will say i have a 10X10 for under 140 And its not like "135" and im saying under 140 . Trust me they have unbelieveable deals in comparison . I have a specific timeframe to enter and exit DO NOT GET LOCKED INSIDE [been there ].

Timothy Austin

1 year ago
Little run down but good prices and friendly staff if you need extra storage

Tal Cohen

1 year ago
Never go there again, called and ask for rates the sale person told me"first 3 month $230" when I got there he made the contract and charged me $230 a month. I have Ask why he charged me $230 a month and over the phone he said 230 for 3 month? he did not denied what he says but says this is our rates . I already drove all the way here unload into storage and came to pickup documents. I will stay for 1 month and will never come again.....I'm sorry to use this word this is my first time and I hope last to say it But they are liers and has very bad business ethics.
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Sandra Z.

1 year ago
I had looked into a few other places before I went to this place. I was taken care of immediately by Chris Ferrer. He showed me a unit and let me know they...

Roger K.

1 year ago
The staff wasn't flakes like at other public storage. Nice and friendly. Things are normal peaceful and professional. Its a healthy environment for any...

That P.

10 months ago
This places is a little older than most of the storages i have checked out. But just as long as your stuff is safe right? All storages are pretty much the...

Lala D.

8 months ago
Chris at American Self Storage really helped us out today with great suggestions and offers. Not only did he go beyond the call of duty but he also offered...

Carlos P.

6 months ago
Great service great prices!!! Definitley recommend this place. Went to look at different places and this place was by far the best one with the great price.

Ashley P.

4 months ago
The lady who helped us was friendly and helpful. We came here last min and we got very great service. Would recommend this storage place

Chris B.

3 months ago
This place is awesome! If you are looking for a storage place for your Biola student or even if you don't have a student and just need storage then stop...

Irene V.

2 months ago
So far so good i haven't had no complaints to give. I like there hours of operations and there costumer service was really nice.

Scott B.

1 week ago
I just wanted to thank Martin,for treating me like a champ
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Storage Facility Amenities4 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Online Bill Pay
  • Truck Rental