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Extra Storage

2797 Scott Blvd, Santa Clara, CA 95050

Office Hours
MON - SAT9am - 6pm SUN10am - 5pm
Gate Hours
MON - SAT7am - 6:45pm SUN7am - 5:45pm
Google Reviews
rating 4.6
Write a Review

Aaron N.

3 years ago
rating 5.0
Love this place. Shannon and the staff will have you laughing, and the entire transaction was professional and smooth. This is my second time renting a space from them and they are fantastic. Their rates are great too!

VSwayFit VanessaSweazey

2 years ago
rating 5.0
Very professional and friendly! Best price and service ever.

Yesenia Lira

2 years ago
rating 5.0
Fabulous customer service, Cindy is the BEST. She saved us $60 a month. Would totally recommended this place.

Steve Vinciale

2 years ago
rating 5.0
Great facility. Very helpful and friendly staff!

Venetia Bass

3 years ago
rating 5.0
Very professional... Patricia and Manny were awesome... Helped us with all our needs thank you so much... Would recommend to all my friends...

Storage Auctions

2 years ago
rating 5.0
Nice

Naba Chinde

2 years ago
rating 5.0
Great staff

Trevor Picard

2 years ago
rating 5.0
Great

Michael Whalen

3 years ago
rating 5.0
Only needed one month and was in and out no problem. Nice, helpful people as well.

Tony Arnone

3 years ago
rating 5.0
Very clean place to store your extra stuff.

Roger Rezaenouri

2 years ago
rating 5.0
Am storage renter for few years as I moved around, the people there make it very easy, thanks a million

Robin Calhoun

2 years ago
rating 5.0
The couple that is charge here is fantastic i have had my storage here fir a few years very nice place safe clean and like i said nice staff

Kimber Rawlings

2 years ago
rating 5.0
The nicest people run this facility. I will never rent any where else. Very clean and well maintained.

Sean Gugler

1 year ago
rating 5.0
Been a loyal customer for over a decade. Clean facilities, self serve gate hours, variety of unit sizes, some indoors. Reasonable rates, awesome friendly staff.

Lisa Irwin

1 year ago
rating 5.0
Great place store your stuff! Very clean safe and the people are so awesome and nice!

Mike Billy

1 year ago
rating 5.0
Best deals in town hands down the visit extra storage if you want a great deal

Mark Hoyle

1 year ago
rating 5.0
Shannon and Jason are absolutely the best. They will ensure that you are well taken care of. My wife " Roberta " and I simply adore them. We have had our belongings stored here for at least 6 yrs. They are the best. They go above and beyond to make sure that you will be at ease. I think integrity is an appropriate word describing them and how they run the Storage location. It has / is a pleasure to know we are in good hands all the time. If you like genuine, caring and of course good humored people, well you found the right facility.

Phil Bigelow

1 year ago
rating 5.0
These guys and gals here are very good at customer service and do a great job. I've always had a great experience with them. I would recommend them for your storage needs without hesitation.

Izecho Zenobia

1 year ago
rating 5.0
Everyone who works here is upbeat & friendly. Very understanding and willing to work with you and your financial situation.

Alex Shafer

1 year ago
rating 5.0
Completely painless experience end-to-end. I'm leaving the area and just recently moved out of here. I went through everything I had stored and it all stayed clean and dry for over 4 years. Everyone was very friendly for the couple of interactions I had. Prices are great and there was only one small increase over my time here. Definitely recommended.

Helena Thiessen

1 year ago
rating 5.0
Super friendly and accommodating staff! Great prices, clean and easy to navigate area. I feel secure in leaving my items there. Unfortunately they do not store older cars in the parking spots, although the owner did try working with us to make an exception it was not able to work. We will still continue to use our storage locker there even if unable to store a vehicle at this time.

danilel costa

1 year ago
rating 5.0
Friendly staff, clean storage facility, customer service is awesome, and the resident manager Rusty Ragland went above and beyond to help me out if you are looking for a storage place must go here

Leann Weathers

11 months ago
rating 5.0
Owners are on site and awesome! They were very understanding and accommodating when we moved in. We rented an 8x8 unit on second floor. Elevators are very handy! Prices are very competitive. Location is central for the Bay area. It was highly recommended to us by another patron of many years. We've only been there a few weeks but it feels very safe. It's clean and well maintained. We highly recommend this storage too!

Ang Mack

11 months ago
rating 5.0
This place was awesome! Friendly staff and the units were clean. I rented there in 2016 and now returning in 2018 they will definitely get my business...

S Mandhapati

1 year ago
rating 5.0
Very clean units and conveniently accessible. Customer service is excellent, provided all the information honestly. Explained me about how the billing works and how we can give notice and terminate the lease to avoid the unnecessary charges. Prices also very competitive. Overall very good experience.

Hanh Vu Miller

1 year ago
rating 5.0
Had been using this storage for almost 5 years. Facility is awesome so are the staff members. Thank you so much Rusty, Terra and staff for all your amazing services!

Amirah Bashir

7 months ago
rating 5.0
I always look for great communication when doing service. I had to handle transporting some of my things while out of state and Alyssa was right on point with walking me through the process, being accommodating to my particular situation and explaining the policies efficiently. Top notch customer service!

Ibrahim A

7 months ago
rating 5.0
Excellent customer service. Friendly and knowledgeable staff.

farris johnson

6 months ago
rating 5.0
I just like to be able to say I'm a veteran with the heart only beats 22% my income is limited and I found the best price yeah could imagine and the staff the managers oh my gosh they were great they've always worked with me I love how I can page directly over the phone and not have to be able to come miles traffic time and your place is clean I watched securely that means a lot to people that have things in their storage some of those things have a lot of sentimental value my people that are passed on and I need to know that they're secure and a price and the price is the best thing of it all movie my stuff there shave me enough to pay my PG&E my cable am I water you can't go wrong

Matt Zahodne

5 months ago
rating 5.0
Very easy and affordable. Danny was very helpful with the sign up process. Would recommend.

John Stary

5 months ago
rating 5.0
Well located with friendly business hours. Neat, clean and well maintained. Recommend for anyone looking for a storage facility.

Emily Chua

4 months ago
rating 5.0
The employees are very friendly and helpful, the facility is clean and well managed. I will certainly refer my family and friends.

Patrice Grant

2 months ago
rating 5.0
I give Extra Storage 5 stars! Jesse and his wife (business partner) were great! They were both very helpful and provided us with suggestions for a seamless move. I rented storage for my daughters during their summer break from college. They recommended a larger space than I had last year which was able to accommodate all of their things. Thanks again. Will see you both in September!

Brent Franklin

1 month ago
rating 5.0
I've had a unit here at Extra Storage for about 5 years at this point. No matter who is working in the main office I always have personable people help me. The price is always great and as long as you can work within their 7am-7pm hours of operations it is an amazing place to store whatever you need. I'd recommend this place and have recommended this place to others already.

Ailene hamilton

2 months ago
rating 5.0
Great customer service and very clean environment. Been at this facility for a long time. Highly recommend this place.

Jesse Ramirez

1 month ago
rating 5.0
Great prices good customer service

Gloria DeFelix

3 weeks ago
rating 5.0
To see Gate Hours, expand this review (by clicking on these words) to see below. "Gate Hours" are different from their "Office Hours" listed in the Google location details above. **GATE HOURS** Monday to Saturday 7am to 6:45 (Must Exit by 7pm) Sundays: 7am to 5:45pm (Must Exit by 6pm) Gate is ALWAYS Closed on Major Holidays. Example: Memorial Day, 4th of July, Labor Day, Xmas, Thanksgiving, New Years. You should DEFINITELY call and double-check & confirm that the Gates will be locked on a Holiday - ESPECIALLY if you're planning a move on a 3-day weekend. This can REALLY mess-up your plans if you're not anticipating this.

Osy Okakpu

1 year ago
rating 2.0
On 12/16/2017, I called and left a voice mail for someone to call me because I was going out of town and wanted to make my monthly payment. Shannon called returned my call but I was not available to take the call so she left me a voice mail. I called back couple of times but no one picked it. Finally, I left another voice mail for some one to call me and no one did. On Sunday, 12/17,I called back and a male voice answered the phone. I told him that I wanted to make my payment which he processed and sent me an email confirmation. Upon accessing my email I found out that they had charged me twice, one at 1:41pm and another at 1:44pm. I checked my account and saw that I was billed twice. I then called the office and no one picked up. I called couple of times and no one picked it. As I was leaving a voice mail for him telling him that I was charged twice, a lady picked up the phone and introduced herself as Katherine. I told her what had happened, she offered no apology but proceeded to tell me that she got my voice mail saying that I was calling to make a payment and went ahead and charged my account. She promised to reverse the second charge. I acknowledged that and then asked her why she would charge my card without my authorization. I told her that I left a very clear and concise message on the voice mail telling them to call me. I never told them to charge my card. I did not sign any automatic payment. I have always called to pay each month. At this point she became very rude, insisted that I asked them to charge my card. I told her that I never did and would like to have her play that voice mail back to me. I asked her why did the second person charge my card when she had already charged it. Didn't she update my account as payed. At this point she got more rude, telling me that I was rude to her and hung up on me without any apology for taking my money without my approval. I drove to the office, met her and another male worker. They asked me to leave the office or they would call the police on me. What nonsense! You take my money without my permission, you bill me twice and you had the nerve to ask me to walk out. I refused to leave the office, insisted that they call the police and that they play my voice mail which she did and to her shame and nasty attitude heard that I never asked them to charge my card. I clearly told them that I was calling to make my payment and would like for someone to call me back. I asked her to call the police but she shamelessly declined after thinking she could threaten me. Let me also state here that she must have been mistaken by my accent to think that she can bully or intimidate me. She was dead wrong!! This is not over yet. I am waiting for Shannon and Jason to return on Tuesday before I decide on what next.

Ali A

1 year ago
rating 1.0
Been with these people for a just a few months and theyve just notified me that theyll almost be DOUBLING my monthly rent! Old rent: $92/month New rent with around two weeks notice: ~$165

bernice becker

1 year ago
rating 1.0
I would like owner to know I am not confusing your facility with Extra Space Storage. I am not a tenant, but I come here with my friends who have a unit at your facility. I did because Jason and Shannon were fun, sociable people. I witnessed the person you have managing the desk there now treat your customers with a great amount of disrespect. She seems to not care if she offends your customers. There are two incidences that come to mind when she got information messed up on my friend's account. Luckily that was when Jason and Shannon were still there. Shannon fixed the problem. Your new clerk is evidently on a power trip. She said she didn't care if my friends moved out, and even threatened to lock them out, even though my friend said nothing that would warrant such a foolish action. We have receipts, we are paid up, and it is highly advisable that you instruct your clerk on what behavior and actions would result in legal risk and the kind of attention your business doesn't need. You cannot play around with people's things if the storage unit is paid and they have kept their end of the agreement to pay and obide by the rules. This may be a case in your mind of she said she said, one word against another's, but what I am trying to accomplish here is to alert you to behavior that could be detrimental to your business. I am acting as spokesperson for my friends, because they fear that the person you have behind the counter now might find out who they are and do something vendictive, like lock them out even though rent is paid. For this reason, my friends are intending on moving out to be on the safe side. The home teachers in our Church are examining what legal recourses are available should our members get locked out even though rent is paid. We don't want this problem with this new girl of yours. We just want our members to have facilities that are runned by people who don't have issues, be diligent in correcting mistakes on the computer if they are made rather than causing a fiasco that takes days to fix. Thank you for your indulgence in this matter.
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rating 3.5
35 Reviews
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Kevin C.

1 day ago
rating 5.0
I have been using Extra Storage for several years. This place is safe, secure and very clean. Everyone is helpful, professional, and very friendly!! I...

Sade L.

11 months ago
rating 5.0
I came here after moving back from LA and needed a small storage for a short period of time. Terra and Rusty we're soo helpful and always friendly! The...

A A.

1 year ago
rating 5.0
I had a great experience with Rusty and Terra at Extra Storage. It is a first class operation. I currently use 4 storage units across the state and this is...
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  • 24 Hour Cameras
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  • Business Center
  • Drive-up Access
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