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- SAT, SUN9am - 5pm
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- Daily6am - 10pm
Storage Customer Reviews
leot andic
4 years ago
My experience with Mid-town A1 is nothing but OUTSTANDING! Very organized and professional staff. Bravo Zulu to Steve and Ken! They put customers at ease and always ready to assist. Great team!
M I
1 year ago
Clean, accessible units, great hours, reasonably priced. Staff is always helpful, the best storage I've used to date.
Stephanie R
1 year ago
The staff are very nice and facilities were clean. I would strongly recommend them!
Jasmine Wallace
2 years ago
Spoke with Edson he has awesome customer service. Always makes my experience pleasant. Great storage service to use I would recommend it to anyone.
Kara Lin
4 years ago
The manager, Steve, was so helpful! I thought, when i signed up, I had enrolled in auto pay, but somehow I had not. This obviously caused an issue when my unit went unpaid. He was so understanding about my oversight and helped me get it all worked out. Thanks Steve! We'll definitely stay with A-1 for our needs.
Anthony Zak
1 year ago
Walked in and was immediately helped. Clean units, nice people, conveniently located.
Jeff Stuart
1 year ago
We had a great experience at A-1 Self Storage. Alexis was a pleasure to work with. She was professional and easy to talk with...She took us to the unit and explained every step to enter our storage. The building is clean and the unit was ready for us to occupy. We will continue to do business with A-1 Self Storage! Thanks Alexis for all your help, you are doing great!
Livia Gibbons
1 year ago
Had a great experience storing my things with A1 at 3991 Pacific Highway in San Diego. The month to month rental options (with savings on the 1st month) was perfect for me as I was relocating for a job but wasn't sure when I would be able to get my things shipped out.
The team there was always friendly and helpful. It was great I could pick up some extra boxes right there when I needed to re pack some things.
I would use their storage again!
Liz H
1 year ago
I really enjoyed storing with A-1. The staff were always super polite and helpful. The facility was clean. I would recommend this place for sure!
Phil Sardina
1 year ago
Signing up was smooth and easy. The property is very clean,the lites come on ahead of you as you walk to your unit. Your hours are great compared to other places and your free first month is very cool and your price beats all competition..... What more can you ask for.
Kavina Cordell
11 months ago
Leo and Jeffery were fantastic with helping me decide which size unit would work best for my family! They were also very pleasant and funny! I would definitely recommend this location to all of my friends and family!
Maria Osaki
1 year ago
This is a great place to store your things. Good friendly service, clean place, good access hours til 10pm. Accessible carts. I had to move to mission valley so I chose a place closer to home but I wish I was still with A1. I'm now at the "mission valley storage" and the place is a step below A1.
Tram Le
1 year ago
I recently rented a storage unit from A1. The customer service I received from Alexis and Leo was great! They are friendly and made the process so easy. Will be recommending to friends!
Ashwini Sikri
1 year ago
Great service! Very helpful and cooperative staff. I would highly recommend this facility. Thank you!!
Charles G Leib Jr
11 months ago
A-1 Storage on Pacific Highway is the perfect storage facility. It is easy to access the storage units and in a very convenient location. It is always clean and well lit. I always feel that my items are in a secure and safe location.
Joanne Curry
10 months ago
Great customer service, great staff, very helpful. Decent prices & nice, clean facility. We will definitely use them again.
Tracy Shinnick
10 months ago
Leo provided excellent service at the front desk and made it quick and easy to get set up. The facility is clean, safe, and well maintained.
Randy Vaccaro
9 months ago
I was searching for a storage facility and time was of the essence. My first and last stop was A-1 Self Storage. Leo and Jeffrey greeted me at the service desk and were very helpful. I explained my situation and they were able to get me set up and sorted out within 15 minutes. Leo and Jeffrey demonstrated great customer service skills and were very knowledgeable about their operation/facility. I also left a great Yelp review, you guys were awesome!!
Randy V
Dennis Pearson
9 months ago
Great customer service, friendly staff. Service so great, I would definitely recommend people to A1 Storage. Keep up the good work Leo.
Jason Hall
8 months ago
Very nice facility and the person who set me up with the unit was outstanding, even helped me move in a couple items I could not move myself. Rates on the unit I have are good and the place is clean and secure. Highly recommend.
Tom Mitchell
8 months ago
Leo and Jeffrey made my experience at A-1 extremely easy and transparent. Definitely go to them if you're in the area and looking for storage.
Cesar Amaro
6 months ago
This storage has a very professional and attentive to the needs of there customers. Customer service is excellent. Thank you!
Greg Calhoun
5 months ago
The total experience was great. Real nice & knowledgeable Sealls Person. The delivery people were respectful and quick.
Don Rust
4 months ago
I had household goods stored for an extended time. During that time, many storage needs changed. The staff at A-1 was always pleasant with my requests and offered suggestions when needed. Great service!
daniza kramer
3 months ago
Great customer service and the facilities are clean and very secure. made a great choice choosing A-1!
Frank Caruana
3 weeks ago
A very clean and well-run storage facility.
Leo & Jeffrey are pleasant, punctual and professional and the experience @ this A-1 Storage is 1st rate because of them.
You can feel secure storing your things here.
Rick Lyftogt
2 weeks ago
Leo and Jeffrey are a pleasure to work. They are always pleasant and positive. They are very accommodating. They are the kind of people I like to do business with.
Sarah Wise-Leach
1 year ago
The staff are great, the storage isn't terribly priced, and the units are roomy and clean. My only advice is to submit "proof of insurance" ASAP to them, or you have to pay $10 a month to insure your belongings. Otherwise, it was a great experience.
Kristin Martin
1 year ago
I have to say that unfortunately I have had and lost many a storage shed, but this time is very different, from the first moment when the staff helped me out with a extra little, bonus, very small mark down and allowed me to use a key that I already had in my possession, so I would still be able to rent w/o either borrowing from somebody or having to rent the next day or so and missing the promotion that was currently going on. I got my second hit of good luck when they showed me my shed was in the basement, insuring that I wouldn't ever over heat while loading or unloading my shed and third... The staff here are very understanding people due to three major situations (death and 2 visits to the hospital) my shed was left unpaid. Anywhere else they would have auctioned it off first month but they gave me an opportunity to catch up (there were late fees don't get me wrong but never the less I was late so in the long run they were probably fair to add those on. The staff has always been kind and curtious and ever looked down or talked down to me due to my current status (homeless). So, all in all I would have say I have gotten very lucky to rent this time thru A1 self storage (on Pacific hwy) and would recommend that anyone else who finds themselves in need of a storage to come rent from here!
Eddie Huff
2 weeks ago
This is the spot if your in the Old Town, Point Loma area. Very nice, clean, and staff knows customer service.
G
2 months ago
I would have given them 5 stars, but they raise the rental fees every year. I rented units from them for three plus years.
An honest suggestion to improve the business:
Don't raise the rent on customers in good standing. Instead, reward them by DECREASING the rent for each year they've rented.
There are plenty of new customers coming through that they can charge more for.
Just a thought...
esco75
1 year ago
Great facility with excellent security but they continually raise the price. It got too expensive to store my property. They expect people to pay the higher prices hoping that they won't go through the pain of moving their stuff again.
Zachariah R.
1 year ago
Back again. I have used this location before and so when it came time to store my stuff, the decision was simple.
Storage Facility Amenities6 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Business Center
- Climate Control
- Drive-up Access
- Online Bill Pay
Eugene Brill
2 years ago