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A-1 Self Storage

3911 Pacific Hwy, San Diego, CA 92110

Office Hours Now Closed
  • MON - FRI9am - 6pm
  • SAT, SUN9am - 5pm
Gate Hours Now Closed
  • Daily6am - 10pm

Storage Customer Reviews

Rick Lyftogt

3 months ago
Leo and Jeffrey are a pleasure to work. They are always pleasant and positive. They are very accommodating. They are the kind of people I like to do business with.

Eddie Huff

3 months ago
This is the spot if your in the Old Town, Point Loma area. Very nice, clean, and staff knows customer service.

Frank Caruana

3 months ago
A very clean and well-run storage facility. Leo & Jeffrey are pleasant, punctual and professional and the experience @ this A-1 Storage is 1st rate because of them. You can feel secure storing your things here.

G

5 months ago
I would have given them 5 stars, but they raise the rental fees every year. I rented units from them for three plus years. An honest suggestion to improve the business: Don't raise the rent on customers in good standing. Instead, reward them by DECREASING the rent for each year they've rented. There are plenty of new customers coming through that they can charge more for. Just a thought...

daniza kramer

6 months ago
Great customer service and the facilities are clean and very secure. made a great choice choosing A-1!

Danielle duncan

7 months ago
Leo and Jeffrey are really great and really help. They are super!

Don Rust

7 months ago
I had household goods stored for an extended time. During that time, many storage needs changed. The staff at A-1 was always pleasant with my requests and offered suggestions when needed. Great service!

Greg Calhoun

8 months ago
The total experience was great. Real nice & knowledgeable Sealls Person. The delivery people were respectful and quick.

Cesar Amaro

9 months ago
This storage has a very professional and attentive to the needs of there customers. Customer service is excellent. Thank you!

Tom Mitchell

11 months ago
Leo and Jeffrey made my experience at A-1 extremely easy and transparent. Definitely go to them if you're in the area and looking for storage.

Jason Hall

11 months ago
Very nice facility and the person who set me up with the unit was outstanding, even helped me move in a couple items I could not move myself. Rates on the unit I have are good and the place is clean and secure. Highly recommend.

Dennis Pearson

1 year ago
Great customer service, friendly staff. Service so great, I would definitely recommend people to A1 Storage. Keep up the good work Leo.

Randy Vaccaro

1 year ago
I was searching for a storage facility and time was of the essence. My first and last stop was A-1 Self Storage. Leo and Jeffrey greeted me at the service desk and were very helpful. I explained my situation and they were able to get me set up and sorted out within 15 minutes. Leo and Jeffrey demonstrated great customer service skills and were very knowledgeable about their operation/facility. I also left a great Yelp review, you guys were awesome!! Randy V

Tracy Shinnick

1 year ago
Leo provided excellent service at the front desk and made it quick and easy to get set up. The facility is clean, safe, and well maintained.

Joanne Curry

1 year ago
Great customer service, great staff, very helpful. Decent prices & nice, clean facility. We will definitely use them again.

Charles G Leib Jr

1 year ago
A-1 Storage on Pacific Highway is the perfect storage facility. It is easy to access the storage units and in a very convenient location. It is always clean and well lit. I always feel that my items are in a secure and safe location.

Kavina Cordell

1 year ago
Leo and Jeffery were fantastic with helping me decide which size unit would work best for my family! They were also very pleasant and funny! I would definitely recommend this location to all of my friends and family!

Maria Osaki

1 year ago
This is a great place to store your things. Good friendly service, clean place, good access hours til 10pm. Accessible carts. I had to move to mission valley so I chose a place closer to home but I wish I was still with A1. I'm now at the "mission valley storage" and the place is a step below A1.

Ashwini Sikri

1 year ago
Great service! Very helpful and cooperative staff. I would highly recommend this facility. Thank you!!

Tram Le

1 year ago
I recently rented a storage unit from A1. The customer service I received from Alexis and Leo was great! They are friendly and made the process so easy. Will be recommending to friends!

esco75

1 year ago
Great facility with excellent security but they continually raise the price. It got too expensive to store my property. They expect people to pay the higher prices hoping that they won't go through the pain of moving their stuff again.

Tony S

1 year ago
Great location and decent prices in town

Eric Hahn

1 year ago
Friendly staff, simple and well explained lease.

Stephanie R

1 year ago
The staff are very nice and facilities were clean. I would strongly recommend them!

Liz H

1 year ago
I really enjoyed storing with A-1. The staff were always super polite and helpful. The facility was clean. I would recommend this place for sure!

Jeff Stuart

1 year ago
We had a great experience at A-1 Self Storage. Alexis was a pleasure to work with. She was professional and easy to talk with...She took us to the unit and explained every step to enter our storage. The building is clean and the unit was ready for us to occupy. We will continue to do business with A-1 Self Storage! Thanks Alexis for all your help, you are doing great!

Phil Sardina

1 year ago
Signing up was smooth and easy. The property is very clean,the lites come on ahead of you as you walk to your unit. Your hours are great compared to other places and your free first month is very cool and your price beats all competition..... What more can you ask for.

Latonia Dixon

1 year ago
Awesome people and storage.

Chad Baker

1 year ago
Small parking lot but easy to get to.

Amanda Gorman

1 year ago
Great staff great service and the facility was very clean!

Livia Gibbons

2 years ago
Had a great experience storing my things with A1 at 3991 Pacific Highway in San Diego. The month to month rental options (with savings on the 1st month) was perfect for me as I was relocating for a job but wasn't sure when I would be able to get my things shipped out. The team there was always friendly and helpful. It was great I could pick up some extra boxes right there when I needed to re pack some things. I would use their storage again!

Kristin Martin

2 years ago
I have to say that unfortunately I have had and lost many a storage shed, but this time is very different, from the first moment when the staff helped me out with a extra little, bonus, very small mark down and allowed me to use a key that I already had in my possession, so I would still be able to rent w/o either borrowing from somebody or having to rent the next day or so and missing the promotion that was currently going on. I got my second hit of good luck when they showed me my shed was in the basement, insuring that I wouldn't ever over heat while loading or unloading my shed and third... The staff here are very understanding people due to three major situations (death and 2 visits to the hospital) my shed was left unpaid. Anywhere else they would have auctioned it off first month but they gave me an opportunity to catch up (there were late fees don't get me wrong but never the less I was late so in the long run they were probably fair to add those on. The staff has always been kind and curtious and ever looked down or talked down to me due to my current status (homeless). So, all in all I would have say I have gotten very lucky to rent this time thru A1 self storage (on Pacific hwy) and would recommend that anyone else who finds themselves in need of a storage to come rent from here!

Sarah Wise-Leach

2 years ago
The staff are great, the storage isn't terribly priced, and the units are roomy and clean. My only advice is to submit "proof of insurance" ASAP to them, or you have to pay $10 a month to insure your belongings. Otherwise, it was a great experience.

Anthony Zak

2 years ago
Walked in and was immediately helped. Clean units, nice people, conveniently located.

M I

2 years ago
Clean, accessible units, great hours, reasonably priced. Staff is always helpful, the best storage I've used to date.

Eugene Brill

2 years ago
Staff was friendly and helpful. Facility is clean, well lit and seems very secure. Price was reasonable and took advantage of the half off the first month.

Jasmine Wallace

2 years ago
Spoke with Edson he has awesome customer service. Always makes my experience pleasant. Great storage service to use I would recommend it to anyone.

Kara Lin

4 years ago
The manager, Steve, was so helpful! I thought, when i signed up, I had enrolled in auto pay, but somehow I had not. This obviously caused an issue when my unit went unpaid. He was so understanding about my oversight and helped me get it all worked out. Thanks Steve! We'll definitely stay with A-1 for our needs.

leot andic

5 years ago
My experience with Mid-town A1 is nothing but OUTSTANDING! Very organized and professional staff. Bravo Zulu to Steve and Ken! They put customers at ease and always ready to assist. Great team!
See all Reviews

Preston M.

5 days ago
Jeff and Leo are awesome and very friendly. They have helped us get multiple storage units. Highly recommend A1.

Jeffrey T.

2 weeks ago
Leo & Jeffrey run a tight ship. Had storage with them on and off for the past 8 years. HIGHLY RECOMMENDED!!!!!

Matthew S.

1 month ago
I just would like to say that one of the Main Managers "Robert" at this location was absolutely incredible...the company I work for has a couple of storages...

Toonsee W.

1 month ago
Professional and friendly staff ( thank you Leo ), units are nice and entire storage location well secured and monitored. I was able to walk out with the...

Michael S.

1 month ago
Great location! Leo is friendly and a great customer service representative. Glad I chose this spot to keep my stuff for several months.

Anna S.

1 month ago
Loved Leo & Jeffery- they were so patient and helpful. Storage unit secure & well maintained. Highly recommend.

Scotty B.

2 months ago
This place is right down the street from my house and caught my attention due to the business looking well kept. Spoke to a customer service rep and he...

Kenneth N.

2 months ago
I've used A-1 off and on since 2013 and have had a great experience each time. Leo and Jeff are pros!

Connie Y.

2 months ago
Love this place! Customer service is outstanding! I've rented several storage locations all over San Diego and this is the most affordable and best...

Louie R.

2 months ago
Awesome service Leo showed me other storages units that would save me money!!would recommend anyone that needs a storage to come here!!!

Joshua J.

2 months ago
Excellent service provided by Leo! He provided me with an affordable price and told me about the free lock promotion which helped out big time.

Jack M.

2 months ago
I just say thank you to Leo for such a great experience. The place is clean secure and close to everything downtown . I highly recommend.

Sacha D.

3 months ago
Was looking for a storage facility, called around a few places then I called and spoke with Leo at this location. He was professional, courteous and earned...

J M.

3 months ago
Jeffrey was extremely helpful and took time to let us explore the units, even as he was dealing with other work. We got a great unit after comparing them...

Nichole P.

3 months ago
This A-1 Self Storage location was super helpful in getting us the perfect storage unit for us at a very reasonable price. They we kind and showed us...

Alicia C.

3 months ago
I received really great service from both Leo and Jeffrey. They were even able to to have another A-1 Self Storage in PB honor the referral credit to my...

Rachel D.

3 months ago
Very helpful and friendly people, easy access and very clean facilities. Used this place for work and came back for a personal storage unit after the...

Mansa M.

3 months ago
Leo provided outstanding customer service. He was very helpful and informative in terms of explaining the different size Units. I would definitely...

J.E.S. Engraving C.

3 months ago
I can't thank Leo and Jeffrey enough for their assistance in welcoming us to our first storage unit experience. Leo went above and beyond in making sure we...

Alexander C.

4 months ago
Leo did an awesome job and provided great customer service! He was very helpful in finding me the appropriate storage unit to accommodate my storage needs.

Anthony Z.

4 months ago
Very convenient, friendly staff, and great location! Some locations tend to be in shady areas but this is better.

Jerry E.

6 months ago
Big shout out to Jeffrey and Leo. BEST customer service on a daily basis regardless what situation it is. They go above and beyond. It is always a smooth...

Luke C.

8 months ago
Leo was so helpful. He really made it easy and simple to rent a unit. He replied to all my questions and he was helpful with showing me where the unit was...

Dennis S.

9 months ago
All the personnel I dealt with at this location were great but Leo stands out as especially friendly and willing to help or answer any question. I would...

Rip C.

11 months ago
This the best experience ever had storing furniture before moving. The facility is completely clean it's brand-new very high-security the people that work...

Randy V.

1 year ago
I had to find a storage facility fast and A-1 Self Storage was my first stop and last stop. Upon arrival Leo and Jeffrey greeted me at the front desk. I...

Diane G.

1 year ago
STILL WONDERFUL 3 YEARS LATER! See my review done in early 2014!! Here's the facts- IT IS STILL THE ONLY PLACE DESERVING 5 STARS Since renting here, I've...

Dan N.

1 year ago
Leo and Jeffrey were very professional and great at helping me find the perfect storage unit.

Jerrica A.

1 year ago
Leo was super helpful and very kind!! You can tell he genuinely enjoys helping people. He was the only one there and he did a great job making sure...

James S.

1 year ago
Can't say enough about manager Leo at this location. The process is easy and the attitude makes all the difference. Have had 3 units and appreciate the...

Svetlana F.

1 year ago
Just moved my stuff there last Thursday. Leo was extremely helpful and professional! He helped me choose the right-size storage and answered all the...

Ray R.

1 year ago
Awesome service! Very polite and professional!

Marianna L.

1 year ago
Leo at the front desk was amazing!! I called him minutes before they were closing and he was able to give me the keys and have me sign the contract all in...

Dennis S.

1 year ago
Great and friendly service by Alexis and Leo. Both helpful on the phone and in showing available spaces. Honored any quote made by phone and made the...

Amy S.

1 year ago
Very nice, professional and informative. Live the hours, cleanliness and security monitoring.

Aglais A.

1 year ago
I was really impressed with their customer service. Alexis, one of the sales associates, was extremely friendly and answered all of my questions all while...

Eugene B.

1 year ago
Nice clean facility with friendly staff. I was a little disappointed then the price went up after just five months... "Reluctantly, we must periodically...

Zachariah R.

1 year ago
Back again. I have used this location before and so when it came time to store my stuff, the decision was simple.
See all Reviews

Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay