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A-1 Self Storage

3911 Pacific Hwy, San Diego, CA 92110

Office Hours Now Closed
MON - FRI9am - 6pm SAT, SUN9am - 5pm
Gate Hours Now Open
Daily6am - 10pm
Google Reviews
rating 4.7
Write a Review

Charity Grace Israel

1 month ago
rating 2.0
I have had A-1 storage for over a year. Friendly staff and clean units. I was a little disappointed recently due to our storage unit get moisture in it due to a leaking pipe and some of our items got mildew and mold on them. We made the staff aware and they asked for pictures and took action to resolve this issue. What we couldnt understand was why their behavior changed when we brought this situation to them and the fact our items got mildew and mold on them. The first thing they did was tell us mildew and mold was not covered under the insurance and there was nothing they could do except change out our unit. So make sure your insurance covers mold and mildew because theirs does not and they may not treat you the same if something happens with your unit.

Frederick Sutton

2 months ago
rating 4.0
I have been very satisfied with service provided by A-1 Self-Storage at their Pacific Hwy Location. Ease of Access and clean units are a positive.

Frank Caruana

4 months ago
rating 5.0
A very clean and well-run storage facility. Leo & Jeffrey are pleasant, punctual and professional and the experience @ this A-1 Storage is 1st rate because of them. You can feel secure storing your things here. Hands down the best storage facility near the beaches!

Courtney Schatzman

4 months ago
rating 3.0
Overall the storage facility was clean and convenient and easy to use. Be aware there are extra hidden fees when renting space at A-1 as with most storage facilities that pretty much negate 'the First Month is Free' policy. Be sure to bring your own proof of renters insurance with you when sign up to avoid additional fees. Also, within a few months count on this agency raising the rent. They are superficially customer service friendly. In other words they say they will provide additional services they never actually follow through - so get everything in writing. If you need to downsize, they say they will put you on a waiting list, but never contact you, despite smaller units available on the website.

Eric Hardwick

4 months ago
rating 5.0
A-1 totally helped meow when my daughter's roommate (Jacquie) screwed us over. Great facility, nice people, clean and DRY! Highly recommended if you need a last minute storage gig because Jacquie screwed you over.

Rick Lyftogt

6 months ago
rating 5.0
Leo and Jeffrey are a pleasure to work. They are always pleasant and positive. They are very accommodating. They are the kind of people I like to do business with.

Eddie Huff

6 months ago
rating 4.0
This is the spot if your in the Old Town, Point Loma area. Very nice, clean, and staff knows customer service.

Frank Caruana

7 months ago
rating 5.0
A very clean and well-run storage facility. Leo & Jeffrey are pleasant, punctual and professional and the experience @ this A-1 Storage is 1st rate because of them. You can feel secure storing your things here.

G

8 months ago
rating 3.0
I would have given them 5 stars, but they raise the rental fees every year. I rented units from them for three plus years. An honest suggestion to improve the business: Don't raise the rent on customers in good standing. Instead, reward them by DECREASING the rent for each year they've rented. There are plenty of new customers coming through that they can charge more for. Just a thought...

daniza kramer

9 months ago
rating 5.0
Great customer service and the facilities are clean and very secure. made a great choice choosing A-1!

Danielle duncan

10 months ago
rating 5.0
Leo and Jeffrey are really great and really help. They are super!

Don Rust

10 months ago
rating 5.0
I had household goods stored for an extended time. During that time, many storage needs changed. The staff at A-1 was always pleasant with my requests and offered suggestions when needed. Great service!

Greg Calhoun

11 months ago
rating 5.0
The total experience was great. Real nice & knowledgeable Sealls Person. The delivery people were respectful and quick.

Cesar Amaro

1 year ago
rating 5.0
This storage has a very professional and attentive to the needs of there customers. Customer service is excellent. Thank you!

Tom Mitchell

1 year ago
rating 5.0
Leo and Jeffrey made my experience at A-1 extremely easy and transparent. Definitely go to them if you're in the area and looking for storage.

Jason Hall

1 year ago
rating 5.0
Very nice facility and the person who set me up with the unit was outstanding, even helped me move in a couple items I could not move myself. Rates on the unit I have are good and the place is clean and secure. Highly recommend.

Dennis Pearson

1 year ago
rating 5.0
Great customer service, friendly staff. Service so great, I would definitely recommend people to A1 Storage. Keep up the good work Leo.

Randy Vaccaro

1 year ago
rating 5.0
I was searching for a storage facility and time was of the essence. My first and last stop was A-1 Self Storage. Leo and Jeffrey greeted me at the service desk and were very helpful. I explained my situation and they were able to get me set up and sorted out within 15 minutes. Leo and Jeffrey demonstrated great customer service skills and were very knowledgeable about their operation/facility. I also left a great Yelp review, you guys were awesome!! Randy V

Tracy Shinnick

1 year ago
rating 5.0
Leo provided excellent service at the front desk and made it quick and easy to get set up. The facility is clean, safe, and well maintained.

Joanne Curry

1 year ago
rating 5.0
Great customer service, great staff, very helpful. Decent prices & nice, clean facility. We will definitely use them again.

Charles G Leib Jr

1 year ago
rating 5.0
A-1 Storage on Pacific Highway is the perfect storage facility. It is easy to access the storage units and in a very convenient location. It is always clean and well lit. I always feel that my items are in a secure and safe location.

Kavina Cordell

1 year ago
rating 5.0
Leo and Jeffery were fantastic with helping me decide which size unit would work best for my family! They were also very pleasant and funny! I would definitely recommend this location to all of my friends and family!

Maria Osaki

1 year ago
rating 5.0
This is a great place to store your things. Good friendly service, clean place, good access hours til 10pm. Accessible carts. I had to move to mission valley so I chose a place closer to home but I wish I was still with A1. I'm now at the "mission valley storage" and the place is a step below A1.

Ashwini Sikri

1 year ago
rating 5.0
Great service! Very helpful and cooperative staff. I would highly recommend this facility. Thank you!!

Tram Le

1 year ago
rating 5.0
I recently rented a storage unit from A1. The customer service I received from Alexis and Leo was great! They are friendly and made the process so easy. Will be recommending to friends!

esco75

1 year ago
rating 2.0
Great facility with excellent security but they continually raise the price. It got too expensive to store my property. They expect people to pay the higher prices hoping that they won't go through the pain of moving their stuff again.

Tony S

1 year ago
rating 4.0
Great location and decent prices in town

Eric Hahn

1 year ago
rating 5.0
Friendly staff, simple and well explained lease.

Stephanie R

2 years ago
rating 5.0
The staff are very nice and facilities were clean. I would strongly recommend them!

Liz H

2 years ago
rating 5.0
I really enjoyed storing with A-1. The staff were always super polite and helpful. The facility was clean. I would recommend this place for sure!

Jeff Stuart

2 years ago
rating 5.0
We had a great experience at A-1 Self Storage. Alexis was a pleasure to work with. She was professional and easy to talk with...She took us to the unit and explained every step to enter our storage. The building is clean and the unit was ready for us to occupy. We will continue to do business with A-1 Self Storage! Thanks Alexis for all your help, you are doing great!

Phil Sardina

2 years ago
rating 5.0
Signing up was smooth and easy. The property is very clean,the lites come on ahead of you as you walk to your unit. Your hours are great compared to other places and your free first month is very cool and your price beats all competition..... What more can you ask for.

Latonia Dixon

2 years ago
rating 5.0
Awesome people and storage.

Chad Baker

2 years ago
rating 4.0
Small parking lot but easy to get to.

Amanda Gorman

2 years ago
rating 5.0
Great staff great service and the facility was very clean!

Livia Gibbons

2 years ago
rating 5.0
Had a great experience storing my things with A1 at 3991 Pacific Highway in San Diego. The month to month rental options (with savings on the 1st month) was perfect for me as I was relocating for a job but wasn't sure when I would be able to get my things shipped out. The team there was always friendly and helpful. It was great I could pick up some extra boxes right there when I needed to re pack some things. I would use their storage again!

Kristin Martin

2 years ago
rating 4.0
I have to say that unfortunately I have had and lost many a storage shed, but this time is very different, from the first moment when the staff helped me out with a extra little, bonus, very small mark down and allowed me to use a key that I already had in my possession, so I would still be able to rent w/o either borrowing from somebody or having to rent the next day or so and missing the promotion that was currently going on. I got my second hit of good luck when they showed me my shed was in the basement, insuring that I wouldn't ever over heat while loading or unloading my shed and third... The staff here are very understanding people due to three major situations (death and 2 visits to the hospital) my shed was left unpaid. Anywhere else they would have auctioned it off first month but they gave me an opportunity to catch up (there were late fees don't get me wrong but never the less I was late so in the long run they were probably fair to add those on. The staff has always been kind and curtious and ever looked down or talked down to me due to my current status (homeless). So, all in all I would have say I have gotten very lucky to rent this time thru A1 self storage (on Pacific hwy) and would recommend that anyone else who finds themselves in need of a storage to come rent from here!

Sarah Wise-Leach

2 years ago
rating 4.0
The staff are great, the storage isn't terribly priced, and the units are roomy and clean. My only advice is to submit "proof of insurance" ASAP to them, or you have to pay $10 a month to insure your belongings. Otherwise, it was a great experience.

Anthony Zak

2 years ago
rating 5.0
Walked in and was immediately helped. Clean units, nice people, conveniently located.

M I

2 years ago
rating 5.0
Clean, accessible units, great hours, reasonably priced. Staff is always helpful, the best storage I've used to date.

Eugene Brill

2 years ago
rating 5.0
Staff was friendly and helpful. Facility is clean, well lit and seems very secure. Price was reasonable and took advantage of the half off the first month.

Jasmine Wallace

2 years ago
rating 5.0
Spoke with Edson he has awesome customer service. Always makes my experience pleasant. Great storage service to use I would recommend it to anyone.

Kara Lin

4 years ago
rating 5.0
The manager, Steve, was so helpful! I thought, when i signed up, I had enrolled in auto pay, but somehow I had not. This obviously caused an issue when my unit went unpaid. He was so understanding about my oversight and helped me get it all worked out. Thanks Steve! We'll definitely stay with A-1 for our needs.

leot andic

5 years ago
rating 5.0
My experience with Mid-town A1 is nothing but OUTSTANDING! Very organized and professional staff. Bravo Zulu to Steve and Ken! They put customers at ease and always ready to assist. Great team!
See all Reviews
Yelp Reviews
rating 4.5
Write a Review

Daniel R.

1 month ago
rating 5.0
Stopped by yesterday to get some prices on different units and was extremely impressed with how professional and informational both Leo and Jeff were, they...

Joe O.

1 month ago
rating 5.0
Leo is the BEST !!!! He's your man! He'll get you all you need! He does a very good job and follows through

Kathryn W.

1 month ago
rating 5.0
Much more modern facility than I've seen elsewhere. Great security and access hours. Super Friendly!

Anna S.

2 months ago
rating 5.0
Loved Leo & Jeffery- they were so patient and helpful. Storage unit secure & well maintained. Highly recommend. Been a few months and we are still amazed...

Case R.

2 months ago
rating 5.0
Great place to rent I highly suggest coming in due to the great offer. They offer a free lock when you rent online and use their services with a review.

AJ D.

2 months ago
rating 5.0
Came in & got exactly what I needed for a great price. Thanks Jeff! Clean and 24 security.

Preston M.

3 months ago
rating 5.0
Jeff and Leo are awesome and very friendly. They have helped us get multiple storage units. Highly recommend A1.

Jeffrey T.

3 months ago
rating 5.0
Leo & Jeffrey run a tight ship. Had storage with them on and off for the past 8 years. HIGHLY RECOMMENDED!!!!!

Matthew S.

4 months ago
rating 5.0
I just would like to say that one of the Main Managers "Robert" at this location was absolutely incredible...the company I work for has a couple of storages...

Toonsee W.

4 months ago
rating 5.0
Professional and friendly staff ( thank you Leo ), units are nice and entire storage location well secured and monitored. I was able to walk out with the...

Michael S.

4 months ago
rating 5.0
Great location! Leo is friendly and a great customer service representative. Glad I chose this spot to keep my stuff for several months.

Anna S.

5 months ago
rating 5.0
Loved Leo & Jeffery- they were so patient and helpful. Storage unit secure & well maintained. Highly recommend.

Scotty B.

5 months ago
rating 5.0
This place is right down the street from my house and caught my attention due to the business looking well kept. Spoke to a customer service rep and he...

Kenneth N.

5 months ago
rating 5.0
I've used A-1 off and on since 2013 and have had a great experience each time. Leo and Jeff are pros!

Connie Y.

5 months ago
rating 5.0
Love this place! Customer service is outstanding! I've rented several storage locations all over San Diego and this is the most affordable and best...

Louie R.

5 months ago
rating 5.0
Awesome service Leo showed me other storages units that would save me money!!would recommend anyone that needs a storage to come here!!!

Joshua J.

6 months ago
rating 5.0
Excellent service provided by Leo! He provided me with an affordable price and told me about the free lock promotion which helped out big time.

Jack M.

6 months ago
rating 5.0
I just say thank you to Leo for such a great experience. The place is clean secure and close to everything downtown . I highly recommend.

Sacha D.

6 months ago
rating 5.0
Was looking for a storage facility, called around a few places then I called and spoke with Leo at this location. He was professional, courteous and earned...

J M.

6 months ago
rating 5.0
Jeffrey was extremely helpful and took time to let us explore the units, even as he was dealing with other work. We got a great unit after comparing them...

Nichole P.

6 months ago
rating 5.0
This A-1 Self Storage location was super helpful in getting us the perfect storage unit for us at a very reasonable price. They we kind and showed us...

Alicia C.

6 months ago
rating 5.0
I received really great service from both Leo and Jeffrey. They were even able to to have another A-1 Self Storage in PB honor the referral credit to my...

Rachel D.

7 months ago
rating 5.0
Very helpful and friendly people, easy access and very clean facilities. Used this place for work and came back for a personal storage unit after the...

Mansa M.

7 months ago
rating 5.0
Leo provided outstanding customer service. He was very helpful and informative in terms of explaining the different size Units. I would definitely...

J.E.S. Engraving C.

7 months ago
rating 5.0
I can't thank Leo and Jeffrey enough for their assistance in welcoming us to our first storage unit experience. Leo went above and beyond in making sure we...

Alexander C.

7 months ago
rating 5.0
Leo did an awesome job and provided great customer service! He was very helpful in finding me the appropriate storage unit to accommodate my storage needs.

Anthony Z.

8 months ago
rating 5.0
Very convenient, friendly staff, and great location! Some locations tend to be in shady areas but this is better.

Jerry E.

9 months ago
rating 5.0
Big shout out to Jeffrey and Leo. BEST customer service on a daily basis regardless what situation it is. They go above and beyond. It is always a smooth...

Luke C.

11 months ago
rating 5.0
Leo was so helpful. He really made it easy and simple to rent a unit. He replied to all my questions and he was helpful with showing me where the unit was...

Dennis S.

1 year ago
rating 5.0
All the personnel I dealt with at this location were great but Leo stands out as especially friendly and willing to help or answer any question. I would...

Rip C.

1 year ago
rating 5.0
This the best experience ever had storing furniture before moving. The facility is completely clean it's brand-new very high-security the people that work...

Randy V.

1 year ago
rating 5.0
I had to find a storage facility fast and A-1 Self Storage was my first stop and last stop. Upon arrival Leo and Jeffrey greeted me at the front desk. I...

Diane G.

1 year ago
rating 5.0
STILL WONDERFUL 3 YEARS LATER! See my review done in early 2014!! Here's the facts- IT IS STILL THE ONLY PLACE DESERVING 5 STARS Since renting here, I've...

Dan N.

1 year ago
rating 5.0
Leo and Jeffrey were very professional and great at helping me find the perfect storage unit.

Jerrica A.

1 year ago
rating 5.0
Leo was super helpful and very kind!! You can tell he genuinely enjoys helping people. He was the only one there and he did a great job making sure...

James S.

1 year ago
rating 5.0
Can't say enough about manager Leo at this location. The process is easy and the attitude makes all the difference. Have had 3 units and appreciate the...

Svetlana F.

1 year ago
rating 5.0
Just moved my stuff there last Thursday. Leo was extremely helpful and professional! He helped me choose the right-size storage and answered all the...

Ray R.

1 year ago
rating 5.0
Awesome service! Very polite and professional!

Marianna L.

1 year ago
rating 5.0
Leo at the front desk was amazing!! I called him minutes before they were closing and he was able to give me the keys and have me sign the contract all in...

Dennis S.

1 year ago
rating 5.0
Great and friendly service by Alexis and Leo. Both helpful on the phone and in showing available spaces. Honored any quote made by phone and made the...

Amy S.

1 year ago
rating 5.0
Very nice, professional and informative. Live the hours, cleanliness and security monitoring.

Aglais A.

1 year ago
rating 5.0
I was really impressed with their customer service. Alexis, one of the sales associates, was extremely friendly and answered all of my questions all while...

Eugene B.

1 year ago
rating 3.0
Nice clean facility with friendly staff. I was a little disappointed then the price went up after just five months... "Reluctantly, we must periodically...

Zachariah R.

2 years ago
rating 5.0
Back again. I have used this location before and so when it came time to store my stuff, the decision was simple.
See all Reviews
  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay