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A-1 Self Storage

3911 Pacific Hwy, San Diego, CA 92110

Office Hours
MON - FRI9am - 6pm SAT, SUN9am - 5pm
Gate Hours
Daily6am - 10pm
Google Reviews
rating 4.7
Write a Review

NICO JOHNSON

1 week ago
rating 5.0
Always a clean and well lighted facility. The staff was very helpful (Leo and Gaby). With all my travel and crazy schedule, they kept me up with notices and I was able to clear out my stuff. The have lots of carts all over the facility for easy moving. Plus coffee in the office.

Brian Harp

1 month ago
rating 5.0
Leo and Gabby are always helpful, the facility is always clean and well-kept I'm glad I picked a one storage!!

george ellis

2 months ago
rating 4.0
the facility was clean, the staff courteous and helpful and they were open at 6 every morning. their rates were $40 cheaper than the previous storage facility I did business with. the only thing that I had issue with was their entry mechanism, I could never get the timing just right when I pushed the elevator button. it would usually take me 4 or 5 tries before the lock would allow me entry, but other than that, my experience with A-1 Self Storage has been very good.

Jennifer Davies

2 months ago
rating 5.0
We are new to A-1 Self Storage but we love it already! Leo was super friendly, got ahold of me as soon as I made a reservation for a space, explained everything clearly, and there have been no surprises thus far. A-1 also informs you of any rent increases that are set for the future, unlike others I've used before who made it an entire surprise when my rent went up. The facilities are clean and safe with good lighting. I've gotten nothing but prompt responses from Leo and all my questions get answered 100%. Thanks and we're glad we chose A-1 for storing our extra items.

john hadley

3 months ago
rating 5.0
Leo was very hepful, made the whole process easy to understand. Good job!

William Richard Nicholson

3 months ago
rating 4.0
Very nice & clean facility , staff very friendly & helpful. Would have given 5 stars if top floor was not like a sauna experience ! If you need to lose weight , I highly recommend top floor for sorting what you'll keep & what goes into trash or donations !

wilson cullifer

3 months ago
rating 5.0
This is ABSOLUTELY & WITHOUT ? THE VERY BEST MANAGED THOROUGHLY HOSPITABLE EXPERIENCE EVER !!!!! EVERYTHING FROM THE EASE OF USE TO THE CLEANLINESS & SECURITY & MOST EFFICIENT MOVE-IN STORAGE EXPERIENCE MY FAMILY HAS HAD ! THE Management Team are Super Quick, Super Well Groomed & Friendly & they made our move-in super all the way around. ~ A- 1 takes the lead & you win with their Team ,Skill, Knowledge, & All Amenities on Complex & Storage Truly.

Kenneth Collard

3 months ago
rating 5.0
Excellent service and impeccably clean and orderly operation and facilities.

Rich Cook

4 months ago
rating 5.0
I have been with A-1 storage Midtown for almost 2 years now. Leo who works the front desk is one of the nicest people I have ever met. From day one he always has a smile and his customer service is exceptionsl. I highly recomend this storage facility.

Lora Driscoll

5 months ago
rating 5.0
Leo kept at it until he found the best deal for me. Even though I will only have the unit for one month he gave me the 50% off first month deal!! I did not have to buy a lock. He opened a packaged lock, walked me to my storage unit and put the brand new lock on the door. For free!! He moved my assigned location from one building to another and found the unit closest to the elevator. Leo worked quickly but efficiently all the while carrying on a personal conversation. I will go to no other location for my storage needs!

logan schmok

6 months ago
rating 5.0
I used this location for only a few months. Very simple and easy to work with. No trouble getting in and out of a contract. By far the best experience that I have ever had with a storage company.

Charity Grace Israel

11 months ago
rating 2.0
I have had A-1 storage for over a year. Friendly staff and clean units. I was a little disappointed recently due to our storage unit get moisture in it due to a leaking pipe and some of our items got mildew and mold on them. We made the staff aware and they asked for pictures and took action to resolve this issue. What we couldnt understand was why their behavior changed when we brought this situation to them and the fact our items got mildew and mold on them. The first thing they did was tell us mildew and mold was not covered under the insurance and there was nothing they could do except change out our unit. So make sure your insurance covers mold and mildew because theirs does not and they may not treat you the same if something happens with your unit.

Frederick Sutton

1 year ago
rating 4.0
I have been very satisfied with service provided by A-1 Self-Storage at their Pacific Hwy Location. Ease of Access and clean units are a positive.

Frank Caruana

1 year ago
rating 5.0
A very clean and well-run storage facility. Leo & Jeffrey are pleasant, punctual and professional and the experience @ this A-1 Storage is 1st rate because of them. You can feel secure storing your things here. Hands down the best storage facility near the beaches!

Courtney Schatzman

1 year ago
rating 3.0
Overall the storage facility was clean and convenient and easy to use. Be aware there are extra hidden fees when renting space at A-1 as with most storage facilities that pretty much negate 'the First Month is Free' policy. Be sure to bring your own proof of renters insurance with you when sign up to avoid additional fees. Also, within a few months count on this agency raising the rent. They are superficially customer service friendly. In other words they say they will provide additional services they never actually follow through - so get everything in writing. If you need to downsize, they say they will put you on a waiting list, but never contact you, despite smaller units available on the website.

Cameron Danicich

1 year ago
rating 5.0
A-1 totally helped meow when my daughter's roommate (Jacquie) screwed us over. Great facility, nice people, clean and DRY! Highly recommended if you need a last minute storage gig because Jacquie screwed you over.

Rick Lyftogt

1 year ago
rating 5.0
Leo and Jeffrey are a pleasure to work. They are always pleasant and positive. They are very accommodating. They are the kind of people I like to do business with.

Eddie Huff

1 year ago
rating 4.0
This is the spot if your in the Old Town, Point Loma area. Very nice, clean, and staff knows customer service.

Frank Caruana

1 year ago
rating 5.0
A very clean and well-run storage facility. Leo & Jeffrey are pleasant, punctual and professional and the experience @ this A-1 Storage is 1st rate because of them. You can feel secure storing your things here.

G

1 year ago
rating 3.0
I would have given them 5 stars, but they raise the rental fees every year. I rented units from them for three plus years. An honest suggestion to improve the business: Don't raise the rent on customers in good standing. Instead, reward them by DECREASING the rent for each year they've rented. There are plenty of new customers coming through that they can charge more for. Just a thought...

daniza kramer

1 year ago
rating 5.0
Great customer service and the facilities are clean and very secure. made a great choice choosing A-1!

Danielle duncan

1 year ago
rating 5.0
Leo and Jeffrey are really great and really help. They are super!

Don Rust

1 year ago
rating 5.0
I had household goods stored for an extended time. During that time, many storage needs changed. The staff at A-1 was always pleasant with my requests and offered suggestions when needed. Great service!

Greg Calhoun

1 year ago
rating 5.0
The total experience was great. Real nice & knowledgeable Sealls Person. The delivery people were respectful and quick.

Cesar Amaro

1 year ago
rating 5.0
This storage has a very professional and attentive to the needs of there customers. Customer service is excellent. Thank you!

Tom Mitchell

2 years ago
rating 5.0
Leo and Jeffrey made my experience at A-1 extremely easy and transparent. Definitely go to them if you're in the area and looking for storage.

Jason Hall

2 years ago
rating 5.0
Very nice facility and the person who set me up with the unit was outstanding, even helped me move in a couple items I could not move myself. Rates on the unit I have are good and the place is clean and secure. Highly recommend.

Dennis Pearson

2 years ago
rating 5.0
Great customer service, friendly staff. Service so great, I would definitely recommend people to A1 Storage. Keep up the good work Leo.

Randy Vaccaro

2 years ago
rating 5.0
I was searching for a storage facility and time was of the essence. My first and last stop was A-1 Self Storage. Leo and Jeffrey greeted me at the service desk and were very helpful. I explained my situation and they were able to get me set up and sorted out within 15 minutes. Leo and Jeffrey demonstrated great customer service skills and were very knowledgeable about their operation/facility. I also left a great Yelp review, you guys were awesome!! Randy V

Tracy Shinnick

2 years ago
rating 5.0
Leo provided excellent service at the front desk and made it quick and easy to get set up. The facility is clean, safe, and well maintained.

Joanne Curry

2 years ago
rating 5.0
Great customer service, great staff, very helpful. Decent prices & nice, clean facility. We will definitely use them again.

Charles G Leib Jr

2 years ago
rating 5.0
A-1 Storage on Pacific Highway is the perfect storage facility. It is easy to access the storage units and in a very convenient location. It is always clean and well lit. I always feel that my items are in a secure and safe location.

Kavina Cordell

2 years ago
rating 5.0
Leo and Jeffery were fantastic with helping me decide which size unit would work best for my family! They were also very pleasant and funny! I would definitely recommend this location to all of my friends and family!

Maria Osaki

2 years ago
rating 5.0
This is a great place to store your things. Good friendly service, clean place, good access hours til 10pm. Accessible carts. I had to move to mission valley so I chose a place closer to home but I wish I was still with A1. I'm now at the "mission valley storage" and the place is a step below A1.

Ashwini Sikri

2 years ago
rating 5.0
Great service! Very helpful and cooperative staff. I would highly recommend this facility. Thank you!!

Tram Le

2 years ago
rating 5.0
I recently rented a storage unit from A1. The customer service I received from Alexis and Leo was great! They are friendly and made the process so easy. Will be recommending to friends!

esco75

2 years ago
rating 2.0
Great facility with excellent security but they continually raise the price. It got too expensive to store my property. They expect people to pay the higher prices hoping that they won't go through the pain of moving their stuff again.

Tony S

2 years ago
rating 4.0
Great location and decent prices in town

Eric Hahn

2 years ago
rating 5.0
Friendly staff, simple and well explained lease.

Stephanie R

2 years ago
rating 5.0
The staff are very nice and facilities were clean. I would strongly recommend them!

Liz H

2 years ago
rating 5.0
I really enjoyed storing with A-1. The staff were always super polite and helpful. The facility was clean. I would recommend this place for sure!

Jeff Stuart

2 years ago
rating 5.0
We had a great experience at A-1 Self Storage. Alexis was a pleasure to work with. She was professional and easy to talk with...She took us to the unit and explained every step to enter our storage. The building is clean and the unit was ready for us to occupy. We will continue to do business with A-1 Self Storage! Thanks Alexis for all your help, you are doing great!

Phil Sardina

2 years ago
rating 5.0
Signing up was smooth and easy. The property is very clean,the lites come on ahead of you as you walk to your unit. Your hours are great compared to other places and your free first month is very cool and your price beats all competition..... What more can you ask for.

Latonia Dixon

3 years ago
rating 5.0
Awesome people and storage.

Chad Baker

3 years ago
rating 4.0
Small parking lot but easy to get to.

Amanda Gorman

3 years ago
rating 5.0
Great staff great service and the facility was very clean!

Livia Gibbons

3 years ago
rating 5.0
Had a great experience storing my things with A1 at 3991 Pacific Highway in San Diego. The month to month rental options (with savings on the 1st month) was perfect for me as I was relocating for a job but wasn't sure when I would be able to get my things shipped out. The team there was always friendly and helpful. It was great I could pick up some extra boxes right there when I needed to re pack some things. I would use their storage again!

Kristin Martin

3 years ago
rating 4.0
I have to say that unfortunately I have had and lost many a storage shed, but this time is very different, from the first moment when the staff helped me out with a extra little, bonus, very small mark down and allowed me to use a key that I already had in my possession, so I would still be able to rent w/o either borrowing from somebody or having to rent the next day or so and missing the promotion that was currently going on. I got my second hit of good luck when they showed me my shed was in the basement, insuring that I wouldn't ever over heat while loading or unloading my shed and third... The staff here are very understanding people due to three major situations (death and 2 visits to the hospital) my shed was left unpaid. Anywhere else they would have auctioned it off first month but they gave me an opportunity to catch up (there were late fees don't get me wrong but never the less I was late so in the long run they were probably fair to add those on. The staff has always been kind and curtious and ever looked down or talked down to me due to my current status (homeless). So, all in all I would have say I have gotten very lucky to rent this time thru A1 self storage (on Pacific hwy) and would recommend that anyone else who finds themselves in need of a storage to come rent from here!

Sarah Wise-Leach

3 years ago
rating 4.0
The staff are great, the storage isn't terribly priced, and the units are roomy and clean. My only advice is to submit "proof of insurance" ASAP to them, or you have to pay $10 a month to insure your belongings. Otherwise, it was a great experience.

Anthony Zak

3 years ago
rating 5.0
Walked in and was immediately helped. Clean units, nice people, conveniently located.

M I

3 years ago
rating 5.0
Clean, accessible units, great hours, reasonably priced. Staff is always helpful, the best storage I've used to date.

Eugene Brill

3 years ago
rating 5.0
Staff was friendly and helpful. Facility is clean, well lit and seems very secure. Price was reasonable and took advantage of the half off the first month.

Jasmine Wallace

3 years ago
rating 5.0
Spoke with Edson he has awesome customer service. Always makes my experience pleasant. Great storage service to use I would recommend it to anyone.

Kara Lin

5 years ago
rating 5.0
The manager, Steve, was so helpful! I thought, when i signed up, I had enrolled in auto pay, but somehow I had not. This obviously caused an issue when my unit went unpaid. He was so understanding about my oversight and helped me get it all worked out. Thanks Steve! We'll definitely stay with A-1 for our needs.

leot andic

6 years ago
rating 5.0
My experience with Mid-town A1 is nothing but OUTSTANDING! Very organized and professional staff. Bravo Zulu to Steve and Ken! They put customers at ease and always ready to assist. Great team!
See all Reviews
rating 4.5
59 Reviews
Write a Review

Steven R.

2 days ago
rating 1.0
It's a nice place to storage but they keep Jacking up the rent every few months they're not worth the price that you pay to keep your stuff there I only get...

Tara M.

3 months ago
rating 5.0
Just got a unit here and Darlene was so friendly and helpful! Check online for there web rates. I did and saved 15$ a month :)

Sterling G.

3 months ago
rating 5.0
Leo was amazing. Best customer service experience I have had in a long, long time. Wishing them the best of success! Defiantly would rent from here in the...
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  • 24 Hour Cameras
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  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay