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Trojan Storage of West Ontario

701 South Palmetto Avenue, Ontario, CA, 91762

Office Hours Now Closed
  • MON - SAT9am - 6pm
  • SUN9am - 4pm
Gate Hours Now Open
  • Daily6am - 9pm

Storage Customer Reviews

Reena Batra

1 year ago
Great staff! They are always going out of the way to make sure we are satisfied! Great storage space also! Very convenient way to store things and feel very safe as well. Very much recommended!

Rudy Pedroza

1 year ago
It was a bit pricy but security is better than most units around the area. Every unit has its individual alarm.

Cecilia Cisneros

2 years ago
Excellent customer service, nice and clean.

Ashai Awodu

1 year ago

Karina Lopez

1 year ago
Friendly staff excellent customer service

Knotta23

1 year ago
Secure, time limit to move items, and personal alarms on each unit. So far the best I've found.

Melissa Peralta

11 months ago
The outside and inside of the units are really clean. I like that you have to punch a code to get in and out of the gate.

EDDIE SMITH

2 days ago
I HAVE HAD 2 UNITS THERE FOR 3 YEARS...

Daniel Padilla

1 year ago
Clean and some of the best staff I have ever had to deal with

Hugo Ledezma

1 year ago
The staff is very helpful and friendly, the yard is very clean and organized.

Brian Boldvich

2 months ago
Rented here before. Prices have gone up quite a bit. The security is upgraded though. Friendly staff.

maria rivera

9 months ago
3 stars for a safe storage unit, sadly there was weird black droppings from something Termites? Nobody ever tried to find out what it was..never using them again

Josephina Duffy

5 months ago
In Good Hands

Alex Diaz

11 months ago
Should be zero stars. Staff was horribly rude. CJ the "supervisor" called me to complain about my attitude after her incompetent assistant tried to OVER charge me for fuel ($25 for 9 miles not 9 gallons driven) he sent me to a commercial vehicle gas station where one IS NOT allowed to fuel up, they don't accept uhaul customers whereupon I had to drive around looking for another gas station wasting time, mileage and fuel. I complained, they didn't like it and flat out rudely called me later in the day to complain and tell me to take my business elsewhere. I will NEVER USE THEIR TRUCKS AGAIN. They were filthy, uncleaned. Staff considers themselves ABOVE you, yet they should really focus on being more knowledgeable as to where to send people to refuel. A. D.

Hector Magana

4 months ago
Worst place ever Late by Three Days because it's hard to get to it sometimes because of my work try to make the payment and they want to nail me for the two months plus the lien papers talk about rip off I don't recommend this place to anybody most other storage units will work with you
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Matthew G.

1 year ago
FANTASTIC SERVICE! Rented a Uhaul from this location and not only did they have the truck ready early, but they also helped us add miles to our trip so we...
See all 39 Reviews

Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental