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Oakley Gateway Self Storage

2101 Laurel Road, Oakley, CA 94561

Google Reviews
rating 4.9
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Allison Recio

1 year ago
rating 5.0
Response time was prompt, customer service was exceptional, rates are great and the units are so clean they smell new. Not sure what more you need to convince you to store here. Highly secure and in a convenient location off of the bypass. George was wonderful and a pleasure to work with. An easy and seamless, everything you want in a transition. Store your stuff here!

Rhiannon White

1 year ago
rating 5.0
This is the third storage facility I've used and with out a doubt, the best one of the three. The property is clean, the staff hereare friendly and welcoming, and it is less expensive then both of the others. I'm very happy I found Oakley Gateway Self Storage. And I got to move in prorated for only $1.00. I'm happy!!!

Silvia Espinoza

1 year ago
rating 5.0
George Burns was awesome we had me laughing he help me find the right size of Storage for me. He was very patient sweet nice everything you could ask for in customer service. Im going to transfer my storage from another place to there because of him

michele baker

2 years ago
rating 5.0
I checked in and did all of my paperwork in less than 30 min! The place is clean and the prices are reasonable depending on the size storage you need! From the time I reserved my move in date to completing the paperwork I felt the staff was very professional and helpful in terms of explaining things! I highly recommend Oakley Gateway Storage!

yoyo z

1 year ago
rating 5.0
This storage facility is by far the BEST!! The front office personnel (George) was so accommodating to all of my needs. As a senior citizen we have to be careful who we deal with on storing our personal belongs. Next time you need to store any personal belongings whether it's a car whether it's furniture Please go see the staff at Oakley Gateway Self Storage a facility where YOU come first.

Liz Hudson

1 year ago
rating 5.0
The guys here are great and the facility is very clean and the place seems very secured. Most of all the price is the cheapest in town. Cant go wrong with these guys.

Nestor Campos

1 year ago
rating 5.0
Great storage facility! Not sure why the previous post is rated as a one star rating by Daniel Kuan. We are dealing with Covid-19 if you havent noticed. A lot of specialty services, such as elevator repair are at a stand still. So chill bro! Use the stairs. Good for your health. I have had nothing but great experiences at this facility. Housekeeping, customer service and prices are always competitive and exemplary.

Raquel Ramos-madrid

1 year ago
rating 5.0
Great customer service made me feel very welcomed! Answered any questions and was very polite. Showed me two units I was interested Hoyt also took the time to see what other units were available. Easy paper work and I was able to get the storage I needed same day business always helps when moving. I would definitely recommend this storage

Joseph Besinaiz

1 year ago
rating 5.0
This place is the best for pricing,cleanliness,and especially service from a caring and polite staff(Margret) Thank you so much for your professionalism in business. I would most defiantly recommend this business to anybody seeking a storage space!

Tammy Henry

1 year ago
rating 5.0
Excellent Service, very informative and ensured that my needs were met. Very clean and well kept place.

Rose Arnold

1 year ago
rating 5.0
Everything about the Oakley Gateway Self Storage experience was professional efficient and easy. It was delightful to have been able to get through the process of renting a storage room quickly. The information given was thorough and sufficient. The agent, George Burns, was friendly. It was a pleasure meeting him. The Gateway grounds was clean as well as the locker rooms. My locker room was clean. I would certainly recommend Gateway Storage.

Denis S

1 year ago
rating 5.0
Clean, well maintained storage units with great access from Highway 4. The employees are consistently helpful and the grounds are kept very clean. A particular shout-out to George, the manager, who again and again has been great to work with.

Moore Tile

1 year ago
rating 5.0
Excellent customer service, convenient location, ease of access to my unit. Every aspect of this business is highly recommended. Definitely give this place a try if you need storage.

lezli stowers

1 year ago
rating 5.0
Manager was very professional and helpful. He was friendly but not invasive. Thank you so much.

Susan Williams

11 months ago
rating 5.0
After selling my home of 44 years, I was concerned about all of my belongings & what size unit would hold them. I was going to have to rent 2 units but Jason at Oakley Gateway informed me immediately when a larger unit became available. He left messages with helpful tips & info about the great moving truck available to me. Oakley Gateway is conveniently located, clean, alarmed & was easy to access for my many trips & again Jason saved me when the big moving day came & I needed yet another unit! Just a great storage facility with great personal service!

Lorri Villarreal

1 year ago
rating 5.0
I have been with this company for a couple of years and from time to time I have found myself needing the offices help in which the office has been more than helpful to my needs. The grounds are very clean, bathrooms are always available along with their moving carts, moving trucks and pretty much anything you need to move all your cherished items. I wouldn't want to deal with any other company, Gateway Storage has proven their loyalty to me and my family.

John Jones

1 year ago
rating 5.0
I initially had rented a unit here a little over a year ago. The staff was so helpful and professional as well as accommodating. they were always quick to help and then when I was in a jamb and need an additional unit they treated me like a VIP. I would not go anywhere else for a storage unit. The group here is second to none, and are very genuine.

IbarraEmpire

1 year ago
rating 5.0
I have had this storage for almost a year now. It is great because every month they offer new specials for new guest so you can get a discount when you first open your storage. Jason is awesome! There has been two occasions where i did not lock my storage unit properly and he called right away to make me aware so i could fix it.

Cherie Goodnight

1 year ago
rating 5.0
Cant say enough good things about this storage facility! Jason is amazing!! Any help you need he will provide. So accommodating. Made our whole experience worth while.

Dee dee Chudzinski

11 months ago
rating 5.0
I have always had great helpful customer service from day one of having my belonging stored at Oakley Gateway Self Storage, soon after they opened for business.I have some of my belongings in the climate indoor storage and the bigger easy access storage. Jason was so helpful with info on moving and getting my belongings moved out to a new place. He made it a point to say if I need any farther assistance to call him back. I appreciate the support I got when I opened my account and the helpful service I recently received as I plan for my move of my belongings.

Shanda Martinez

11 months ago
rating 5.0
This is the first time Ive rented a storage unit. This facility is super clean. Everyone I have interacted with has been great. Specifically a gentleman named Jason. He was washing the sidewalk outside and saw us pulling up. He asked if we needed a cart and got it for us. I also inquired about the free truck to help move our items in. He said it was booked all weekend but went above and beyond to let me know it would probably be back in the afternoon because people seldom use it the whole day. He told me to call to make sure. I called and it was available. Super helpful person. Thank you for everything.

Flora Lover

10 months ago
rating 5.0
This place was so clean and organized and the staff were so friendly. When I first walked in I saw an amazing office and was instantly greeted by Jason. He gave me the basic rundown of how the storage industry works and how the prices are. He then showed me the property and made it very clear that he takes care of this facility almost like its his own home. The unit was nice and clean and Im looking forward to storing my items there soon!

Vivian Grant

10 months ago
rating 5.0
Excellent, friendly staff. Clean office full of competitively priced supplies and "emergency" needs. Easy access to second floor storage with carts in the foyer and very good lighting. Room to drive my larger moving trucks around corners with confidence. The yard is locked at 9PM so riff raff are net coming and going at all hours of the night to go through MY STUFF! The staff has been very helpful. I've had up to 3 storage units at one time over the past 13 months, and I primarily came here because they helped my mom get into her unit when she was having trouble with here combination lock nearly two years ago. I feel like I receive the same great customer service. Oakley Gateway Storage has been the right choice for my family!

Donnie Lara

10 months ago
rating 5.0
I don't usually post my experience on Google, but in this case, I had to share my experience at Oakley Gateway Self Storage. We are in the process of selling my parent's house and wanted to rent a 10x15 storage initially. We were shown the unit that was available by Jason Mordecai, the onsite manager. We were actually looking for a 10x20 space. It so happened that this particular size unit was about to become available. Jason was very pleasant and helpful. So he showed us the unit that was going to be available and we looked at the pros and cons with the smaller unit. We weren't in a hurry to get the space so it made sense to wait a day to get the bigger unit. We saved money and truly enjoyed the experience. So, if you're looking for a clean storage facility to store your stuff, we highly recommend this facility. Ask for Jason, he'll hook you up. Thanks Jason!

Dee dee Chudzinski

9 months ago
rating 5.0
I have always had great helpful customer service from day one of having my belongings stored at Oakley Gateway Self Storage, soon after they opened for business.I have some of my belongings in the climate indoor storage and the bigger easy access storage. Jason was so helpful with info on moving and getting my belongings moved out to a new place. He made it a point to say if I need any farther assistance to call him back. I appreciate the support I got when I opened my account and the helpful service I recently received as I plan for my move of my belongings.

Fredo Da realest

10 months ago
rating 5.0
Needed a storage and this was one of the few in oakley with actual good reviews. We just got a storage about 2 days ago and appreciate the great customer service from the employee Jason that works in the main office. He even called to let me know my storage was open! Super friendly, and really clean as well. Definitely recommend this place.

Mariane Dias

9 months ago
rating 5.0
Amazing place! I am very grateful for deciding to use Oakley Gateway Self Storage. Not only the customer service is the best from the initial call, but the building is very safe not only for our belongings in it but it also makes me feel safe while I am in the building. I absolutely love that they have literally cameras everywhere. Makes me feel very safe. Jason is absolutely the best! He has accommodated his schedule numerous times to meet our needs and I am very grateful for that. He is a really kind hearted person and he cares for his customers. This was my first time needing self storage services and it has been absolutely perfect. I truly, highly recommend Oakley Gateway self storage!

Elizabeth Esparza

8 months ago
rating 5.0
SO HAPPY to have chosen this facility! The manager Jason is welcoming, real, compassionate, patient and helpful. This place is clean and quiet. Jaydin was also very helpful on the phone and patient with my calls. Very friendly and sweet which I appreciate during stressful circumstances. To the staff there- THANK YOU!

Jackie Gonsalves

8 months ago
rating 5.0
Highly recommend! Staff is incredibly helpful and responsive. Facility is clean and well secured. Thank you so much for providing what today is rare in customer service and product!

Jaydin Mordecai

7 months ago
rating 5.0
Amazing place! Well decorated for the holidays and gives off a much more family owned vibe than a lot of the other storage facilities close by! Truly recommend this place!

Matthew Eastling

6 months ago
rating 5.0
Friendly and informative experience overall! I came in hot with my car already loaded and needing a spot late on a Sunday. Jason quickly got me oriented on the stage of the art facility with key features like an alarmed door on unit, comprehensive video surveillance system, constant monitoring of door status. Also the long hours of access (via keypad) were important to me personally. After I signed the lease agreement is where I was won over by the service! Jason went above and beyond to consider my need of a larger unit (that wasnt available at the signing) and when a unit did become available that was on hold until the end of the day.. he walked out to my current unit and told me of the larger unit. I said great and he took care of everything and I moved my vehicle and started unloading in the bigger unit! This worked out really well for me and this was because Jason went above and beyond to be on top of everything Thanks!

Angry Johnny

6 months ago
rating 5.0
Very clean, quiet and secure facility. Great rates and awesome move in specials. Easy access and parking. Rolling carts and an elevator are readily available. Staff is friendly and will go above and beyond to ensure you are happy with your space and experience. I have had units at various facilities, and was pleasantly surprised with how nice of a place this one is. F.Y.I. E-RENTALS: First visit/move -in must be during office hours, as there is a lock on your unit that must be removed by staff. After finding out the hard way (after hours), Oakley Gateway Self Storage more than rectified the situation and accomodated for the inconveniece. So, excellent facility AND customer service!! Rent here!!!

Michelle J

6 months ago
rating 5.0
Had a storage space here for over 2 years, very happy with the customer service from Jason & Jaydin. Very polite and always helpful in person and over the phone. Only closed out my unit due to no longer needing it. Would rent here again!

Alia Lee

6 months ago
rating 5.0
I went here to check out the prices and was fairly surprised. The units are extremely clean and all have an individual light inside. The office was well kept and I highly recommend this place!

Chazz Bolling

5 months ago
rating 5.0
I am a little nervous because I am not one that usually shares a review BUT I have to make it known that in my opinion this is a wonderful storage facility. Jason and his daughter Jayden are helpful, kind, patient and very organized. I would give the overall experience 10 stars if I could. I truly hope this helps someone... if you are looking for a place to store your items, I recommend this place 110%

sassy 01ss

5 months ago
rating 5.0
Came in looking for a unit and Jason helped us find exactly what we needed. He was so nice and professional and willing to go over the sizing and prices. He even took the time to walk us over to a couple of different units. We left with a nice unit that day. Thanks Jason and Gateway Storage!!!

Vonetta Grady

5 months ago
rating 5.0
I must say I have went to several different locations in the area trying to find storage units available. It was always an issue with the customer service; they wasn't in the office and I experienced an older lady speaking to me in an racist manner at a local facility and I know for sure my items wasn't going to be stored there!! I experienced the best customer service from Jaydin and Jason the other day. They were very informative regarding the pricing and the size unit they had available for the items I have. I felt comfortable and safe to store my items at this location. We need to have more people like them around doing custom service the energy and confidence made me feel good to spend my money there. I hope this review will help some one that is in need of finding a Storage Unit.

Tom Guzzo

4 months ago
rating 5.0
Just submitted for a small storage unit earlier today and was called back by Jason within no time and I went down and got it. Flawless and easy process! Very quick and professional! Thank you Jason!

Lisa Rosevear

4 months ago
rating 5.0
Gateway has been awesome! Very kind and helpful staffers. I trust their integrity a n d am at ease with my personal things stored with them. I would highly recommend them for the service that they provide.

Mark Ferras

4 months ago
rating 5.0
The best place for storage in East County. The hours are great, the place is clean and the staff is friendly and helpful, even offering to help with our heaviest stuff. Would definitely be my first choice for storage.

Michelle Carpino

3 months ago
rating 5.0
Took advantage of excellent promotion. Impressed with customer service, storage sight, cleanliness. I feel safe and secure with the grounds.

Jay Alfonso

3 months ago
rating 5.0
My wife & I are going through a big move, & needed storage space. After calling several places, I phoned Oakley Gateway self storage & spoke with Jason who was warm, friendly, & answered every one of my many questions. My wife & I ended up going to the facility to check it out, & met Jason in person, & we both came away with a great impression of both him & the storage facility itself. Its very clean, & definitely makes you feel safe while inside as there are cameras everywhere! Now Im not the biggest fan of being on cameras but in a place like this where many of your valuables are being kept, it just makes sense. The added security is a great theft deterrent, while giving us peace of mind. On another note, this facility also has a small moving truck you can rent for a day to help with getting your stuff to storage which again my wife & I were very impressed with. We would definitely recommend this facility to anyone looking for a clean, & secure storage space, & management that are thoughtful, friendly, & definitely very helpful.

Charlene Shearrer

3 months ago
rating 5.0
I had the BEST experience from the first phone call to the locking of my unit. Jason was great and went above and beyond to assist the move. Never had an entrance experience in any other storage places I have been through before. There is even an onsite uhaul type truck for rent. I am very satisfied with my choice.

You BeezyGang

2 months ago
rating 5.0
This place is so nice, clean and well secured. Jason in the front office was very very helpful when I called and asked about a promotion they had going and sold me when I talked to him. His customer service was 5 stars easy! I will definitely be recommending my friends and family to this place for any storage needs! Thank you Oakley gateway storage and Jason for your awesome services!

Alesha Mattson

2 months ago
rating 5.0
5 Star experience at Oakley Gateway public storage. It is very clean, great price and parking/access to unit is easy. The Manager, Jason, really cares. He goes out of his way to go the extra mile. He is very friendly, professional and responsive. I highly recommend this location for storage needs.

Awesome Possom

2 months ago
rating 5.0
I rented a small unit for about a year. It was easy to sign up, and the staff is very helpful. I had no billing issues and move out was simple enough. I called and said I'd be leaving and I was promptly issued a refund for a prorated amount.

Magic Hampton

2 months ago
rating 5.0
The staff at Oakley Gateway have been very patient with me and have amazing customer service. Ive had other storage units and I really like this facility. Being able to use the truck to move in was a very appreciated and added bonus.

Kaitlyn Glavor

4 weeks ago
rating 5.0
Jason was so kind and accommodating! Excellent value for the price, one of the least expensive in the area. Facility looks modern and well maintained, with great security in place. Highly recommend.

Basketball Hornets

3 weeks ago
rating 5.0
If you dont know Oakley has plenty of storages to choose from but if you dont choose Oakley Gateway Self Storage your making a huge mistake!! From the first phone call to actually moving our items in Jason was extremely helpful and very friendly. The place is extremely safe and very well maintained. Even has a moving truck to move your belongings in. I recommend Oakley Gateway Self Storage on Laurel Road to all my family and friends. Check them out you wont be disappointed!! Kelly

Billing Office

2 weeks ago
rating 5.0
Unit C1206. Jason, the on-site manager is great! Very friendly, engaging, helpful and patient. Provides great customer service. I am glad that I switched my storage location from another local facility to Oakley Gateway Self Storage. I have moved to a neighboring city earlier this year, but I chose to remind with OGSS.

KJanae Brown

2 weeks ago
rating 5.0
I have had my items here over a year and I can honestly say I feel secure have my things here. They keep you updated on changes or fee increases. Jason is always friendly and helpful when I forget my code. I have seen at other storage companies within Brentwood, Oakley, and Antioch and a lot them reported break ins, but I am happy to say I have not heard of any break ins at Oakley Gateway.

Richelle Ehlen

1 week ago
rating 5.0
Our experience with Jason and Oakley Gateway Self Storage was exceptional. The communication, the quality of the unit, the cleanliness and over professionalism exceeded our expectations. The availability of their moving truck only brings more value to a storage facility that is second to none.
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rating 4.0
30 Reviews
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Jay A.

3 months ago
rating 5.0
My wife & I are going through a big move, & needed storage space. After calling several places, I phoned Oakley Gateway self storage & spoke with Jason who...

Chris L.

2 weeks ago
rating 5.0
Called a couple of places before I called here, Jason answered the phone and was very knowledgeable to my needs and responsive to my questions. I came on...

Lupe L.

2 months ago
rating 5.0
I went into this place on a referral from a friend first of all then talked to a man named Jason I was so stressed on moving from 2 hours away this man made...
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