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StorageMart

2450 Mandela Pkwy, Oakland, CA 94607

Office Hours
MON - FRI9:30am - 6pm SAT9am - 5pm SUN10am - 4pm
Gate Hours
MON - FRI9:30am - 6pm SAT9am - 5pm SUN10am - 4pm
Google Reviews
rating 4.1
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James Irby

5 years ago
rating 5.0
I was totally impressed with the professionalism of your employess at this particular location. Your employees made me feel like I am somebody, not just a customer. In todays age, customer service is a lost art,however, your employees are true rock stars!!!!

Elizabeth Cardenas

5 years ago
rating 5.0
I had a great experience with storage Mart . They have excellent customer service

Arage Hayes

5 years ago
rating 5.0
Came in today to rent a storage and the young lady Tishone was very nice and helpful.

brandon case

5 years ago
rating 5.0
StorageMart can easily be summed up as a clean, economic and friendly facility. I shopped around the Oakland area, and chose StorageMart for these main reasons.

Joan Parazette

6 years ago
rating 5.0
i have stored at both oakland and concord locations; affordable and safe, this company does more than just store one's goods. i came with problems and they solved them with understanding and kindness, from the manager to the desk clerk.

Parag Nene

6 years ago
rating 5.0
I had a favorable experience with this StorageMart location. The facility is clean and well maintained. The prices are reasonable and the staff are very helpful. In particular, I found Tishone and Malik to be especially accommodating on my move date. I would highly recommend this location.

Jasmine Howell

6 years ago
rating 5.0
Exceptional service! As a patron it is important to me that I have a pleasant personal experience... My money is important and where I spend it should be where I feel I am not respected by the dollar amount in my bank account. Yes this is just a public storage company; however, I was greeted warmly, with eye contact and a friendly genuine smile. I was actually surprised at the level of attention I was given... As I was there taking my sister to get a unite, Tishone, the manager, helped her in a prompt manner as I was entertained by their general manager... Like a guest in someones home... We were too late to move her belongings in on this occasion yet the following day we needed a little extra time to unload and they accommodated us by staying open a little later to finish unpacking. I would definitely recommend this business!

Matthew Graves

6 years ago
rating 5.0
StorgeMart is a convenient, clean , secure environment with a friendly and very helpful staff. My church and some of our member use the facility which has a variety of storage bin sizes and prices that are very affordable. I highly recommend them.

Troy Palafox

5 years ago
rating 5.0
Tishone is a great help with assisting customers..

Gloria Maxx

6 years ago
rating 5.0
My story before Storage Mart in Oakland California: ( my best Storage Mart experience yet!) ! am a 3 year customer of Storage Mart Canada, and for many reasons I love Storage Mart. My belongings are secure, the sites are safe and clean and caring for the customer comes down from the top. Honesty, integrity and care for the customer starts at the top with this company. The upper management has always supported my non-profit childhood obesity initiative and my "stuff" is all in storage, as I have become somewhat of a global citizen with my project. When I came to California to work on my project for months at a time I needed storage and immediately looked up Storage Mart! Well.. I am situated in Mill Valley and the closest Storage Mart is in Oakland. ( a 30 minute drive WITHOUT the traffic) . Everyone told me NOT to go to Oakland for Storage, but I did not listen because to me .... I felt a little bit like going home. I trust Storage MArt 100% and chose the drive to bring my "stuff" to Storage Mart. Tishone is an amazingly efficient manager - every time i see her she is in a great mood, happy to be at work and truly loving her job and making sure her site is amazing and her customers are happy. She treats her team with respect in a very obvious way. Loved my experiences at 2450 Mandela Pkwy ... Eden, Malik and Naneal are all amazing and I am grateful to have my "home away from home" in CA at Storage Mart - Oakland!

ala ayaad

4 years ago
rating 5.0
Tishone was very helpful and fast, we love that place Thank you

Me' Chele Norman

3 years ago
rating 5.0
Staff Members Te' Shawn and John are Wonderful

ryb ree

3 years ago
rating 5.0
Staff is very helpful and a pleasure to work with. Nice clean space and great location.

Cassandra Morgan

3 years ago
rating 5.0
Great clean storage friendly people

Twila Paige

3 years ago
rating 5.0
Nice and friendly stafff!! Great location!!

Bobbie Cunningham

2 years ago
rating 5.0
It's ok i keep my things there, love the people who work there very friendly

Russell Southall

2 years ago
rating 5.0
Tishon...Excellent service!

Debra Patterson

1 year ago
rating 5.0
Wonderful customer Service Thank you.

Taylor Quinn

1 year ago
rating 5.0
Great place, the employees are helpful, I spoke with the representative jadon over the telephone and he was knowledgeable, able to access my account and answered my questions. As a customer for over a year now at the Oakland location, I rate storage mart @ 5 stars for being a clean place and very affordable for the amount of space given. the Open/close hours are consistent, there is good parking and it is easy to locate on google maps. The storage spaces are also easy to access and the front desk employees smile and are helpful . Thank you

Grace Joseph

1 year ago
rating 5.0
Raul was super friendly and helpful getting everything set up, and called me only minutes after I made the online reservation. Very impressed with the service!

Jason

1 year ago
rating 5.0
Great customer service! Missy was fast, courteous, and concise! Thank you

S O

10 months ago
rating 5.0
Great storage, Nate was very kind and helped us find the best option!!

Kai Bayless

8 months ago
rating 5.0
They had amazing prices and the online reservation was very easy. Upon arrival I was immediately shown to my unit for inspection and then signed paperwork. The facility is bright clean and easily accessible. I highly recommend it.

Yuliana Morales

7 months ago
rating 5.0
The best storage units in this area! The place is always clean and very well managed! The staff is outstanding! I encourage and recommend this place Been using this location for few months and Im very pleased!

Andrew Alfieri

7 months ago
rating 5.0
Nathaniel and bonita were extremely helpful and friendly to me!! I was having a really stressful time moving and they helped me move into my unit and were so nice about it the whole time

Nathalie Avila

7 months ago
rating 5.0
very quick and easy to find a storage space that fits my needs Nate was helpful and allowed a easy transaction!

Hanna Haile

7 months ago
rating 5.0
Great customer service, clean facility, The manager Nate was very friendly.

mark angelo diani

6 months ago
rating 5.0
Property manager Nate was fantastic, he helped me over and above, he stayed after hours to let me finish my move. Super polite I would highly recommend StorageMart

Mike

6 months ago
rating 5.0
If you are going the storage route this is where you want to do it at.. The staff is so friendly and helpful. They are absolutely amazing! The property is clean and well maintained. Prices are competitive and reasonable. Hope that I wont have to store my things forever but as long as I am in the area I will come here again and again.

Bianca Spencer

6 months ago
rating 5.0
Super friendly, great service. The elevator is not working but the e employees were so helpful with assisting my move. They really went above and beyond!

Hassan King

6 months ago
rating 5.0
The manager @ this facility was very helpful & kind. He helped me to get into my unit when I lost my keys . Very cool

Elizabeth Roberts

5 months ago
rating 5.0
I have more then praises for the friendly and helpful staff. In particular a staff member named Nate. Nate went beyond the call of duty in most needy time. That's what customer service should be. I thank you over and over Nate, you made this day a breeze for me. I will always remember you. Warm Regards Roy Westry.

Jane Rathbun

5 months ago
rating 5.0
I rented a unit here for my college student and want to let you all know that I found the service impeccable, the rental and closure process user friendly and the facilities neat and organized. I would definitely recommend them. The service manager I dealt with was articulate and professional.

C Addison

5 months ago
rating 5.0
I especially want to thank Nate who is a very kind and considerate young man. he is always pleasant and very helpful. He is truly an asset to this company.

Marie Brady

3 months ago
rating 5.0
What a great experience! Nate really went above and beyond to help me out with my storage space. The facility is very clean and well maintained!

randall nixon

6 months ago
rating 5.0
Great service and people. Seamless experience every time. Highly recommend

Moyte Ali

4 months ago
rating 5.0
Nate & Bonita were great! So helpful and they were so kind. They got me the best deal.

Ken Reed

2 months ago
rating 5.0
Very kind and friendly service. I would definitely recommend this storage facility. The prices wont hurt your pockets!!

Barrick Cosey jr

2 months ago
rating 5.0
Shoutout to Bonita . Very helpful all the time and very professional! Keeps the place very clean too ! Couldnt ask for anyone better. Thank you

William Miller

1 month ago
rating 5.0
Had a fantastic experience today -- Nate and Bonita were kind and attentive and knowledgable- had a great time chatting with them and seeing the spaces. Nate gave me a tour of a bunch of different units, and pointed out a couple that were exactly what I was looking for. Even though it was at the very end of the day (they were closing in a few minutes), they never acted rushed or annoyed. I signed up for 2 units, and got everything I needed without any issues at all. Left a good taste in my mouth -- happy to know the stuff I'm storing is in good hands.

Sara Hadsell

1 month ago
rating 5.0
Just moved in today. Bonita was so quick and helpful! Great price too! She was so nice and accommodating I'd highly recommend Storage Mart!

Anne Gomez

3 weeks ago
rating 5.0
I had a great experience with Storage Mart! The place is always super clean and parking is easy. Nate, the manager, has been friendly and helpful every time I've needed to work with him, including helping me adjust rates when I needed to move units. The shop at the front has lots of useful stuff, too. I'd definitely store stuff here again if I needed a space. The one thing I would have liked would be longer hours, especially on Sunday, as it was sometimes hard to make it on time with moves and trips. Depending on your schedule, it can be tough, but I think most (if not all) storage places in the area have similar hours.

The real Shemmekea Rainey

4 years ago
rating 4.0
I went to the storage Mart Only to shop for prices on a unit But after the great customer service i received I went along with them. There was one person that stands out in this place and her name is Tishone, she was so pleasant and kept a smile o her face through out the whole process. I believe that is what C.S should look like . keep up the great work

Glenda Smith

6 years ago
rating 4.0
The prices are great. The hours suck...The older units have no lighting very hard to manage your items cause its too dark. The staff is great always helpful.

Gheorghe Tarlev

4 years ago
rating 4.0
It's OK just sucks with the elevator situation

Ashea Fuller

4 years ago
rating 4.0
Convenient, clean, secure, clear cut storage. No 24/7 access to units - business hours only. Customer service is thorough, but if you're inside the storage unit area, they may not respond to the call box button; going into the office resolves the issue when this happens. They conveniently provide heavy duty carts. My unit is on a floor that's complicated to get to, if not using the freight elevator though, and navigating the halls with the big carts can be tough. I don't know typical storage pricing, but it feels high (to be fair, I'm a student and single mom - might be affordable to those with more income).

Susannah Israel

2 years ago
rating 4.0
Eden was courteous and thorough. Reviewed the paperwork in detail and made sure I understood the contract before signing. Also she walked us to the building and clearly demonstrated the freight elevator use. The place was very clean. Will be recommending the facility.

Mave Carter-Griffin

2 years ago
rating 4.0
Too expensive. Great over nite homeless duck in for the newly lost or inbetween spots . Hide from your wife, your gangster, your paranoid boogieman while puttin up your stuff you cant put in an expensive home. Best late nite Dumpster dive east of Mandella.

Susannah Israel

2 years ago
rating 4.0
Eden was courteous and thorough. Reviewed the paperwork in detail and made sure I understood the contract before signing. Also she walked us to the building and clearly demonstrated the freight elevator use. The place was very clean. Will be recommending the facility.

Shae “soHarl3m” Clark

8 months ago
rating 4.0
Staff as always have provided exceptional service. Great location and even better prices. There has been improvement since my last review. If you're in search of storage stop and check them out. Plus after you finish moving things in you can grab some BBQ right next door. _____________________ The staff at the location are great. Just dont get transferred to the main office if you have a question. They tend to be rude, place you on hold and never come back. Also be aware that you only get a full month free if you reserve a unit on the 1st of the month. Do NOT pay attention to any of the advertisements they issue regarding a free month. I just learned that because I reserved on the 11th Im expected to pay on the 1st regardless of the 1 month offer. In addition the place is completely locked down but not in a good way. The doors are locked if you try to exit which does raise fire safety concerns. The elevator is real sketchy and the door you have to go through on one side doesnt have a ramp that woudl allow you to move big things up. The ramp is for those with mobility issues however the door it leads to is always locked. Not really sure how useful the ramp is unless its just to say they satisfy certain laws on accessibility for those with disabilities. The staff has always been really welcoming and helpful so for that I would say give it a go.

robin leong

7 months ago
rating 4.0
Overall, I am very pleased with the services and the storage facility. One important detail that the service representative on the phone inadvertently left out is that if you have proof of home insurance, you can waive the insurance requirement and save some money. We were lucky that the representative at the facility told us about the home insurance that when we checked in.

Sean Sullivan

6 years ago
rating 3.0
I am really disappointed by the declining service here. It is close to my house but I certainly can not get here after work. It closes at 5 and man are they serious about it, making announcements at 4:30 pm. I also believe you were open until 6 pm on Saturday but have reduced that to 5 pm. I am very upset that Sunday hours are now being eliminated. I moved on a Sunday, I would not be able to do that now. This place is super busy on the weekend. I think this is incredibly shortsighted to close on the weekend. Close on a low use week-day but the weekend. Increase hours into the evening! I feel like this is set up around a 9-5 corporate business as opposed to the real way people who need access to storage units live there lives. If there isn't a change towards the consumer in the next few months, I will definitely be closing my unit and moving to ExtraSpace.

Micqa Griffin

3 years ago
rating 3.0
Grand location, awesome workers, and very cool layout. The only major downfall is true suffocation inside! It seriously neeeeeds fresh air! When a person is working so hard the body, mind n process neeeedssss outdooor air. Why isn't there any upstairs Windows!!!

James Mccoy

2 years ago
rating 3.0
Took my aunt who had to do some paperwork there cuz she reduced two storages in to 1

James Mccoy

2 years ago
rating 3.0
Took my aunt who had to do some paperwork there cuz she reduced two storages in to 1

Carter Adams

1 year ago
rating 3.0
My check in experience was a little frustrating. I was in a hurry (not storage mart's fault) but it took way longer than expected. I was told upon my arrival that your company requires insurance and whomever I spoke with over the phone had automatically signed me up for a $20/month extra. The receptionist did mention that I could email proof of my own renters insurance and they would make an exception to the rule. However I emailed the proof of insurance 10 days ago (10/6/2020) to the email provided and nobody has replied to me. At this point I have decided to move out of my storage unit before November 1st and find another company to give my business to.

Elizabeth Renew

5 years ago
rating 2.0
So expensive! and rickety, like they just built half the units out of plywood while drinking. Some of the walls don't go all the way up to the ceiling and the door to my unit wouldn't even open all the way.

Nate Penn

5 years ago
rating 2.0
Their hours are very unaccommodating, especially if you work during the week. I'm pretty sure this place is in violation of multiple building codes, it feels like everything is about to break, including the elevators. Everything about this place is hobbled together and I saw a leaking roof being caught by a tarp. There are hardly ever any carts available. The hallways are built to the exact width of the carts making moving loaded carts around the random turns a real challenge and I broke several items due to this. They always seem to be out to lunch when they are open so forget about getting help. To top it all off it isn't the safest area so be sure to lock your vehicle up and don't leave things unattended. Would give it one star, but it was very affordable.

Aaron Joseph

2 years ago
rating 2.0
StorageMart on Mandela is very "shady". They send u mail with one price and then up the price when u try to pay. They try to make people lose their storage. Not ok.

Shae “soHarl3m” Clark

1 year ago
rating 2.0
The staff at the location are great. Just dont get transferred to the main office if you have a question. They tend to be rude, place you on hold and never come back. Also be aware that you only get a full month free if you reserve a unit on the 1st of the month. Do NOT pay attention to any of the advertisements they issue regarding a free month. I just learned that because I reserved on the 11th Im expected to pay on the 1st regardless of the 1 month offer. In addition the place is completely locked down but not in a good way. The doors are locked if you try to exit which does raise fire safety concerns. The elevator is real sketchy and the door you have to go through on one side doesnt have a ramp that woudl allow you to move big things up. The ramp is for those with mobility issues however the door it leads to is always locked. Not really sure how useful the ramp is unless its just to say they satisfy certain laws on accessibility for those with disabilities. The staff has always been really welcoming and helpful so for that I would say give it a go.

anne bailey

1 year ago
rating 2.0
On our very first visit to the place, the elevator lift (which is several decades old) malfunctioned and I was left locked in, I rang the alarm button for several minutes and no response. I'm not sure if it even connects to the office where the women worked the desk. Finally my husband heard me from another floor and had to go out of the facility and over to the office to get someone to help. One of the women came over and got it unlocked so that I could go up and get off on a higher level. No apology offered.

Lisa Eirstedt

4 years ago
rating 1.0
Terrible place for storage over priced inconvenient unloading and loading area the elevator lifts are terrible the customer service is terrible it has been a nightmare since day 1.The billing date is not customer friendly it rained inside my unit made a claim never heard back from anyone.They dont care poor customer service poor quality building u have to climb up several levels of stairs to get to your unit.Elevators dont reach your level its just a total nightmare there

Mary Maroon

4 years ago
rating 1.0
It appears 0 stars cannot be given. The customer service was alright and I expected to have to climb stairs & have weird parking. What I didn't expect was for things to be taken from my unit. I took 8 boxes in and when I returned a month later only 3 boxes were in my unit. I wish we could blame it on a late payment but the truth is everything was paid in full and up to date. Please consider an alternative before becoming a customer.

allendalewilliams

3 years ago
rating 1.0
Huge facility, and as such it requires material handling carts that function. During our use of this establishments services 2 of the 3 carts were frustratingly inadequate to the task. It would not have taken more than 30 minutes to fix both of them. And on top of that there is an automatic garage door type entrance to the storage area that closes itself every few minutes (I apologise for not being more accurate with the time interval) regardless of how many times you hit the button telling it to stay open, and it takes about a full minute to go through its cycle,an unacceptable amount of time for you endure while trying to load or unload your vehicle.I cant tell you how satisfying posting this negative review is. I never made it to the elevator, my apologies for the lack of forsight.

Allen Williams

3 years ago
rating 1.0
Huge facility, and as such it requires material handling carts that function. During our use of this establishments services 2 of the 3 carts were frustratingly inadequate to the task. It would not have taken more than 30 minutes to fix both of them. And on top of that there is an automatic garage door type entrance to the storage area that closes itself every few minutes (I apologise for not being more accurate with the time interval) regardless of how many times you hit the button telling it to stay open, and it takes about a full minute to go through its cycle,an unacceptable amount of time for you endure while trying to load or unload your vehicle.I cant tell you how satisfying posting this negative review is. I never made it to the elevator, my apologies for the lack of forsight.After posting my review I went through and read quite a few of the other reviews, and I would point out that you dont need helpful staff when your loading a storage unit, you need carts that are easy to use and a building that is easy to access.

Lance Williams

3 years ago
rating 1.0
Dont do it! This is a hugely inconvenient place. Often the elevator doesnt work. Usually you cannot find a hand truck. The office is staffed erratically. The result is that you drive down to move stuff into or out of your storage unit, and you cannot access it. And dont bother trying to call in advance to see if the elevator is working or a hand truck has turned up youll just get the voicemail. A really bad experience, down to me getting charged an extra months rent attributable to delays in moving my stuff out because the elevator was busted again.

Hugo Pelland

3 years ago
rating 1.0
Cheap and convenient location, but old clunky building with limited hours and thus limited service. Would not recommend unless you pretty much have to, which was our case... we even found a needle in our unit and they did nothing about it!! Really sketchy...

Sarah Rice

3 years ago
rating 1.0
This place is super disorganized and unprofessional. I rented a unit and then two weeks later the rented my unit to someone else. The process of renting a unit takes like an hour so I had to do it again and they still messed it up one month later.

Phalyn Dusenberry

2 years ago
rating 1.0
The staff is rude, and not very helpful. I have witnessed them screaming at other customers to "get out, we're closed!" 15 minutes before they are supposed to close! Completely unprofessional and uncalled for. Plus the hours are terrible and it smells musty inside like there's water leaking in from outside somewhere.. Also, they raise the rent whenever they feel like it, so the price they "quote" you in the beginning is NOT price you will be paying for very long. I would suggest going somewhere else for your storage needs if at all possible. Don't know if the other locations operate similarly, as I only have experience with this branch.

Dmitry Pushkarev

2 years ago
rating 1.0
Great little storage, however they keep sending promotional emails without an option to unsubscribe. I wish they respected privacy a bit more.

Ben Shaffer

2 years ago
rating 1.0
Great staff, horrible access. Very Very hard to load and really bad access hours...

Brad Diefenderfer

2 years ago
rating 1.0
Got robbed. The building is not secure and I was robbed by either a customer or staff. I wish I could give 0 stars. Oh yea, and they increased my rent two times in 7 months of renting here. Terrible business. Only about your money.

Jerry Kelley

2 years ago
rating 1.0
I was promised a 10 by 10 drive up storage unit. When I went to see the space I was told they didnt have any available, and they tried to rent me something else... Why mislead?

Sylvia Jeffery

1 year ago
rating 1.0
Stoagemart is always closed, when I come here, no regular time posted. . A customer may come a distance to this place and it's not open...best to call first. Terrible service. Ridiculous nonsense for a place like

Megan Pantak

1 year ago
rating 1.0
I secured a storage unit at this location in June 2019. Sometime between then and December 2019, my storage unit was broken into and most of my belongings were stolen. Since I had purchased the coverage that was sold to me as insurance for my belongings, I figured I'd have some protection in the matter. I was wrong. When I filed my claim, it was promptly denied by a single person who works part-time for the company, who said they were the final say on all claims. This person said that my loss was due to "mysterious circumstances" and used that as her justification for denying my claim. When I asked how I could appeal this decision, I was told I couldn't. When I asked what insurer the insurance was through, I was told that it wasn't actually insurance--it was "coverage." To even call it "coverage" is stretching the truth, as nothing was actually covered from my break-in. They insert language into their "coverage" contract that makes it very, very easy for them to deny legitimate claims for virtually any reason. By the way, literally no one at this company ever even attempted to pull security footage regarding my claim. Those security cameras are there to sell you on their storage units--nothing else. What's more, the location at which I held a storage unit started renovating the units to be "more secure" immediately after I reported my claim. Undoubtedly, they were making these units more secure against human break-ins. It's almost like my loss didn't happen under "mysterious circumstances" at all...It's almost like they knew my claim was completely legitimate and wanted to protect themselves against further claims and possibly even legal action...hmm, strange, indeed. Trying to communicate with this company during this whole ordeal was a nightmare. When I asked for a copy of my contract so that I could make a claim through a legitimate insurance company for my loss, I was given the run-around. I never actually received a copy of my contract from this company; I'm lucky I found the original photocopy I received when I signed up for my unit. The front-desk person at the location I had a unit with literally told me she was doing me a favor by searching for my contract (and told me so very rudely), as if my asking for a copy of my contract was completely unreasonable and out of the norm. This company is here to take your money and deny any kind of responsibility when it comes to their customers' completely legitimate theft claims (and probably other types of claims, too, to be honest). They treated me like I was the bad guy when I just wanted to recuperate some of the loss I had incurred as a result of the break-in--items I had inherited from my dead father that I'll never get back. For a big company like this, it would have been so easy to pay me out with the coverage I had paid for to protect my belongings. A few thousand bucks would have been absolutely no skin off this company's back. These people are scum and I highly recommend you take your business elsewhere. Public Storage seems to be a much more secure, affordable, and customer-oriented business, for what it's worth.

Megan Pantak

1 year ago
rating 1.0
I secured a storage unit at this location in June 2019. Sometime between then and December 2019, my storage unit was broken into and most of my belongings were stolen. Since I had purchased the coverage that was sold to me as insurance for my belongings, I figured I'd have some protection in the matter. I was wrong. When I filed my claim, it was promptly denied by a single person who works part-time for the company, who said they were the final say on all claims. This person said that my loss was due to "mysterious circumstances" and used that as her justification for denying my claim. When I asked how I could appeal this decision, I was told I couldn't. When I asked what insurer the insurance was through, I was told that it wasn't actually insurance--it was "coverage." To even call it "coverage" is stretching the truth, as nothing was actually covered from my break-in. They insert language into their "coverage" contract that makes it very, very easy for them to deny legitimate claims for virtually any reason. By the way, literally no one at this company ever even attempted to pull security footage regarding my claim. Those security cameras are there to sell you on their storage units--nothing else. What's more, the location at which I held a storage unit started renovating the units to be "more secure" immediately after I reported my claim. Undoubtedly, they were making these units more secure against human break-ins. It's almost like my loss didn't happen under "mysterious circumstances" at all...It's almost like they knew my claim was completely legitimate and wanted to protect themselves against further claims and possibly even legal action...hmm, strange, indeed. Trying to communicate with this company during this whole ordeal was a nightmare. When I asked for a copy of my contract so that I could make a claim through a legitimate insurance company for my loss, I was given the run-around. I never actually received a copy of my contract from this company; I'm lucky I found the original photocopy I received when I signed up for my unit. The front-desk person at the location I had a unit with literally told me she was doing me a favor by searching for my contract (and told me so very rudely), as if my asking for a copy of my contract was completely unreasonable and out of the norm. This company is here to take your money and deny any kind of responsibility when it comes to their customers' completely legitimate theft claims (and probably other types of claims, too, to be honest). They treated me like I was the bad guy when I just wanted to recuperate some of the loss I had incurred as a result of the break-in--items I had inherited from my dead father that I'll never get back. For a big company like this, it would have been so easy to pay me out with the coverage I had paid for to protect my belongings. A few thousand bucks would have been absolutely no skin off this company's back. These people are scum and I highly recommend you take your business elsewhere. Public Storage seems to be a much more secure, affordable, and customer-oriented business, for what it's worth.

sion pascal

7 months ago
rating 1.0
This place is shady as they come. Robberies, non working elevator, non functional gates/doors. Rude staff (that actually had the balls to threaten me in front of the manager due to the non working door, and the manager later denied it btw). Seriously. Some of the most cretinous people Ive ever dealt with. Unbelievable.
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rating 3.5
63 Reviews
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Maria B.

4 months ago
rating 5.0
I have rented a unit on the send floor here for a year and have had a great experience with the various people I've worked with. Always helpful. They also...

Francis J.

1 month ago
rating 1.0
Bags of garbage piled in the corridors ,abandoned office and dangerous lift. Complaining to their corporate office about this useless location.

Megan P.

1 year ago
rating 1.0
I secured a storage unit at this location in June 2019. Sometime between then and December 2019, my storage unit was broken into and most of my belongings...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Carts & Dollies
  • Delivery Acceptance
  • Elevator
  • Exterior LED Lighting
  • Gated Entry
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • Rental by Phone
  • Roll Up Doors