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2743 San Pablo Avenue, Oakland, CA, 94612

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT9am - 5pm
  • SUN10am - 4pm
Gate Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT9am - 5pm
  • SUN10am - 4pm

Storage Customer Reviews


1 year ago
Everybody here is very nice and it is a very secure location!! Would recommend!! Natnael Embaye is the manager who i have always delt with. He is very nice and helpful. This is my third storage unit their now. Still very happy!!

Hanna Haile

1 year ago
Nate was very helpful, i get to the store around closing time, but he waited for me to finish moving my staff in the unit.

Ernest Aguilar

1 year ago
Good service, clean, they have large carts to take your stuff in which is faster for both the customers and management. Very well run

judah moyer

1 year ago
We didn't go with this storage unit today due to no parking and we have babies but we would have done it because natnael was so sweet and kind. He truly helped us with everything and we recommend the facility's because of the staff

Merril Shin

2 years ago
Excellent pricing supported by an even more excellent customer service experience - Natnael and Yonas were great! Move-in was very easy, and Natnael was extremely helpful and clear in his communications. Was dreading having to deal with storing my stuff, but the great customer service made the experience easy and even pleasant!

Erika L

2 years ago
The staff are very professional and friendly, and they work hard to provide excellent customer service! Yonas is one of the most decent folks I've ever met, and Neal is also very kind and helpful. John has been there for a long time, so he knows the place inside and out and can help where ever it's needed. They keep the old building clean, and moving/access is easy because there's a huge industrial elevator in addition to stairs. The hours are decent too. I've always felt my storage is actually safer in this old, simple building than at some fancy-shmancy facility that costs so much more.


2 years ago
Great people. Good service. Storage is secure.

Rebecca Chen

1 year ago
Sue (OMG hope I spelled right) is amazing! A call gets everything done.

Katie Johnson

2 years ago
The employees at Storage Mart were extremely kind and helpful. The prices are the best in town-by a LOT. What more could you ask for? I love it. I was in need of storage space very suddenly. The assistant manager found my a safe unit very quickly and helped me with my things. When comparing prices to other storage facilities, these guys were the cheapest and the kindest. I have already recommended this place to several friends. Originally I was only renting for the summer, but with a service like this, Ill be using my unit all year round. Thank you Storage Mart!

Maria-Laura Mancianti Mancianti

1 year ago
When I arrived at StorageMart on San Pablo Ave. in Oakland, I was very stressed out. My waterheater had given in and flooded my (and my neighbor) apartment and I was in a rush to find a decent storage place, a mover and a plumber. Yonas was alone and very busy, trying to satisfy the needs of all the costumers, some of which were quite difficult. While waiting my turn, I got to appreciate very much Yonas professional behavior, particularly his respectful, calm and helpful demeanor towards everybody, in spite of the fact that he had no help and had to deal with a few frustrating costumers (including me!). When my turn came, he was very helpful and patient, and was able to find for me the best deal available. I really appreciated his help and kindness throughout our interaction. Thank you Yonas.

Yesenia Alvarez

9 months ago
The service at this location is great! The associate I interacted with was very helpful in guiding me to my unit and even helping me find one that was more appropriate for the space I needed. The storage unit is well-kept and I had no issues entering or making use of the elevators and carts. Overall a good value.

Rita Wainess

2 weeks ago
Just started using the unit, but I have been very satisfied with the customer service at the place! Both over the ohone and in person. The employee showed me to the unit, swept it for me, and made sure everything was good. Units are eaily accessible, and not much traffick on the elevator. Thank you!


2 years ago
Natnael was extremely kind and the move-in process was quick and easy!

Tammy D

2 years ago
I rented storage here once before and the price cant be beat. so Im back once again. The area may be sketchy but I never had a problem in the area or with my storage. Yunos was great very helpful

Nicole Haynes

8 months ago
It was quick and professional. The worker who helped me wasn't worried about selling me the biggest, most expensive storage unit. Instead, he was asking me about what I was storing and if I was a student (which I am), so he could recommend the best one for me. Only bad thing I can say is that its in a rough part of town, but as long as you are there in the day, its not too bad.

Ally Kendall

2 months ago
The staff here is incredible friendly and helpful (for the most part). The units are cheap, but be prepared for them to raise the prices on you more than once. Parking is a nightmare, especially on the weekends because the hours are so short that anyone who keeps normal office hours can only go on Saturday or Sunday. The biggest problem, though, is the rodent infestation. I can't really estimate how much of my stuff has been ruined by being chewed through by mice or just covered by their urine or feces, and the contract states that StorageMart isn't liable for any damages caused by rodents. I don't even know if the stuff in the back of my unit has been affected yet because I have to sort through everything going from front to back to triage what I can save and the space to load and unload your unit is so small. All in all, it's the cheapest for a reason. If you rent here, store your belongings in plastic tubs, not cardboard boxes, and *maybe* you'll be safe.

Sarah burnett

1 year ago
This place needs to be condemned. It's filthy you can smell the rodent urine through the building. They don't even bother to remove the rat droppings from the carpeted hallways. The place is infested with mice and rats. I took lots of pictures to send to their corporate office. Some of the droppings I saw were huge almost cat size. That's one rat I don't want to run across. The rats get nice and fat eating all the furniture and clothing they can get to. It's a disgusting dump.

Caitlin Fenno

2 years ago
All of my items stored here were completely covered in rat feces/urine after 2 months. A few of my new pieces of furniture now have significant bite marks from rats. I had no food in my storage unit. I've tried to contact the manager multiple times with no response in person or by phone. The employees are nice but I would not recommend this place to anyone because of the rat issue. Even though the units are pretty cheap it's not worth it with the amount of cleaning I had to do after moving my stuff out. I'm surprised no other reviewers have mentioned any of this!
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Michal W.

1 year ago
All of the staff were professional, courteous, and helpful but Nate was especially accommodating and worked with us on price and timing. Right after moving...
See all 39 Reviews

Storage Facility Amenities4 Amenities

  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras