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iStorage Moreno Valley

14150 Grant St, Moreno Valley, CA, 92553

Office Hours Now Open
  • MON - FRI9am - 5:30pm
  • SAT9am - 4pm
  • SUN10am - 2pm
Gate Hours Now Open
  • Daily6am - 10pm

Storage Customer Reviews

Elaine Talamaivao

1 year ago
Fantastic, friendly and helpful management/staff--all of your questions and concerns will be addressed immediately. Very attentive and professional. Unbeatable prices. Location is great and accessible by the 215 freeway. All your moving needs are also available for purchase inside office store. Highly reccommended Thank you Ms. K for all your help

Richard woods

1 year ago
Courtney and Rachel are awesome!!! The Customer Service is incredible. This is the best storage unit that I have have, and I have 6 units through out. They are friendly, kind and very courteous. It's very refreshing to receive the smiles and such positive attitudes and professional at a storage complex. Great job guys, Please keep it up!!!

Alphi Raismon

1 year ago
I had a good experience at this storage property. Friendly staff and clean grounds. They also had the lowest price of all the places I checked but looked to be the nicest. Great Value!

JIm Zabith

3 years ago
Eric's been very helpful with my needs storage. I will definitely recommend iStorage to others.

Anthony Grosso

3 years ago
Quick, Easy, Fast, Great Price, Great Staff!....Thanks for the help Anthony!

Nadine Fox

9 months ago
I tell you I have never had so much excellent customer care & service as I had experience with Ruben the manager at the IStorage at 14150 Grant st in Moreno Valley, CA. I had to ask him why are you this nice as he is so rare in experiencing him as he helped us with our storage and Uhaul rental. He went so far as to call us when he notice we did not pick up our truck further assisting us. THINK YOU MR. RUBEN FROM MY DAUGHTER AND ME. YOU MADE OUR WEEK. Not only that but his prices was lowest there for the storage's and they had the biggest. I felt like a WIN WIN all the way round. You earn us as dedicate customers. Nadine & Lateisha

JoAnne Weber

8 months ago
Reuben is the greatest! I have rented at this place for eight months now and I have had the most excellent experience with the facility and staff. Always friendly, always helpful, always quick to respond and thinking three steps ahead! Reuben gives you the feeling you are his only customer and goes out of his way to make your day (worst move of my life and this guy manages to crack a smile and laugh out of me every time I see him). Thank you for taking such good care, you are an inspiration both for excellence and customer service.

John Ramirez

5 months ago
I was in a pickle with a bad roommate experience which required me to go into "evac" mode. I called a few storage places that were much more expensive and had no truck for use. Surprisingly I stumbled upon this location and not was I glad. Diego the clerk and Ruben the manager were nothing less than awesome. I told them my situation and they came to my rescue. Their service was simply extraordinary given my situation. I got the first months rent for free, less the admin fee and insurance. I got the uhaul truck and boxes all for an unbeatable price. I was explained in detail how to enter my storage and exit the facility. Great custom service. I was treated like family. I highly recommend istorage. -John

Rwild Bb

5 months ago
This is by far the most efficiently run storage place I have ever experienced. The staff, especially Reuben, are professional, helpful, organized, and VERY on top of things. The best customer service I have ever experienced at a business. The location is clean, safe, affordable, and overall a fantastic experience all around. I cannot recommend it highly enough. The staff here should teach every employee how to do customer service right!

Sandra Mayo

4 months ago
Ruben and his team took great care of us. The units were clean and safe. We stored art, antiques, furniture, books, all kinds of stuff. Ruben even assisted with our move out, giving the moving van drivers pointers to make the pick-up amazingly easy. Wade and I really appreciate your excellent customer service.

yanira camacho

3 months ago
Their staff is extremely helpful and have amazing attitudes. My fianc and I went to six different storage places and they stood out the most in best prices and amazing customer service!! Shelly and Ruben are the best!!! By far #1 storage facility in Moreno Valley!

John Sanchez

4 weeks ago
Had an issue it was handled and corrected fast and professionally. I had 1 to 2 unites there for over 2 years. The grounds are always clean and the staff is great to.

Thomas Martin

1 year ago
Nice people working there, I was disappointed that they had discontinued some services that were still being advertised on their website.

Sheri Spears

1 year ago
It seems like choice of management is what determines EVERYTHING about this facility. Been here 3 years (give or take)and have had ALOT of issues/problems that I never would have imagined possible when dealing with a storage facility. The manager that is currently there seems to have his head on straight. Friendly & professional &treats everyone equal(walked in during a meeting and never would have known that it was his boss ,and not a customer, had he not told me)

Mike S

1 year ago
Okay first things first this place sucks try to suck you in with first month rent a dollar then after that it goes back to regular full price. Plus they make you buy there stupid lock saying its harder to break sure it is....fyi that you cant not use anywhere else but there facilities right there they try to suck u in they got me don't let them get u.. so I'm stuck with 3 locks x 15 dollars I tell u a waste of money there just sitting there now... the one in Moreno Valley the manager her name is Courtney she could be nice in the beginning to suck you in then she turns evil later on and sje shady not trying to work with u at all trying to act like a wannabe Hustler when she calls for a payments....... I will never use I storage ever again even if there the last storage place on Earth I rather store my stuff in the street.to Courtney I always get my way

Junior M

1 year ago
Was horrible my storage unit got robbed I know it was a inside job because my door and locked were not mess with do not trust this facility

Chelly Chell

5 months ago
I have had a storage at istorage in Moreno valley for the last 3 years... About 9 months ago I switched to a bigger storage and noticed that a few of my electronics was missing.(3 projectors, 2 iPads, all of my kids handheld games, and all game systems.) I spoke to the manager on site and notified him about the items and he told me that when I unpack all of my boxes to let him know if the items we're still missing..... Well I let him know that my items were still missing and nothing was done about it. I also noticed mice and he ensured me that no mice can get into my storage.... Well he was totally wrong we set up traps and we caught about 5 mice..... Now that I have cleared out my storage and moved into my home..... I have mice.... The staff was always friendly and helpful.....but the matter is I still had items missing out of my storage..... I saw JuniorM review and he is totally correct.... Some on has a master key or something and is taking whatever they want out of people storage.
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Jaimie S.

1 year ago
Great and friendly service. Excellent prices!! facility is clean and well monitored. Open early and doesn't close storage unit gate til 10pm I would...
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Storage Facility Amenities6 Amenities

  • Boxes & Supplies
  • Business Center
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • Truck Rental