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Storage West - Mission Viejo

20485 El Toro Rd, Mission Viejo, CA, 92692

Office Hours Now Open
  • MON - SAT9am - 6pm
  • SUNClosed
Gate Hours Now Open
  • Daily7am - 7pm

Storage Customer Reviews

A Google User

7 years ago
Really nice group of people up here. Marcia is very helpful. Like the other reviews...They are worth a little extra money because it is so easy to work with. Actually I think we were given a discount when we first started there. Outstanding service... especially when you forget your key! I would recommend to anyone. Thanks again!

A Google User

7 years ago
They have a great staff and the facilities are very clean. They may be a little more expensive than other places, but I felt like my stuff was safe and secure and I didn't have to worry about anything. I will definately use them again and I would recommend them to anyone.

A Google User

9 years ago
Marsha is the best, very professional and persoanable, she is really easy to work with and always available. Strorage West is so much better then"the other guys"

Lisa Marquis

1 year ago
This has been the best storage facility I have ever used. It is a safe place to store your belongings. You never have to worry about anything getting stolen or your unit being broken into. It is very clean and organized. Sue and Bruce are excellent managers. They are friendly and professional. They answer all your questions, you leave there feeling at ease knowing that your precious belongings will be kept safe and secure. I definitely recommend this storage facility.

steve peterman

1 year ago
Great accessibility. The staff has been great.

H.S Lyons

1 year ago
Sue is just wonderful!

Shin Kathy

6 months ago
Been used it for almost 2yrs. Staffs(especially Susan) are friendly and helpful. Nice and safe place to put my stuffs.

Nate M

1 year ago
They close at 7 pm and you can not get in after that, so if you work late plan on not coming to get your stuff.

MonkDarkfyre

4 months ago
NOT RESPONSIBLE FOR STOLEN PROPERTY. This was the response I received after discovering that over $10K worth of rare collectibles, action figures (383 to be exact), and personal items were missing from my storage unit. There are NO cameras inside and NO sensors on the individual storage doors. They implied it was MY fault because I didn't check on my items more often. Didn't realize it was my responsibility to stand guard--what was I paying THEM for? There are more secure and responsible storage facilities out there. Stay far, far away from this place if you value your possessions.
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Patti T.

1 year ago
Facility is always clean and the staff is always friendly. Sue went above and beyond to provide me with excellent customer service.
See all 13 Reviews

Storage Facility Amenities6 Amenities

  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • Truck Rental