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Stor-It Self Storage

23552 Madero, Mission Viejo, CA 92691

Office Hours Now Open
  • MON - SAT9am - 6pm
  • SUN10am - 5pm
Gate Hours Now Open
  • MON - FRI7am - 6:45pm
  • SAT7am - 5:45pm
  • SUN7am - 6:45pm

Storage Customer Reviews

Sean Wilson

1 year ago
Great Pricing and helpful staff

Mrrr Dod

10 months ago
Good location and excellent service

Dylan Wells

1 month ago
So i have seen many bad reviews but look at how long ago they are!!!??? THIS PLACE ROCKS its under new management and gary and april are so down to earth and so helpfull i cant say enough about them.. i am the owner of Done Well Moving and ever time i am there with my crew of guys some times up to six they always make sure to let us know in the morning when we get ther wear the restrooms are and always bring us waters threw out the day i love the new management so down to earth thanks guys from DONE WELL MOVING WHEATHER ACROSS THE ROAD OR ACROSS STATE LINES WE DO IT. DONT GET STUCK PAYING THE REST WHEN YOU CAN HAVE THE BEST !!! BECAUSE YOU ALWAYS GET A WELL DONE JOB WITH US!!!

ConnectTheDots W/Liv

1 week ago
I was lucky to find this place last minute and April was incredibly helpful & informative! If you're looking for reasonable prices, a clean facility, and GREAT customer service then this location has it all.

? ??? ??

5 years ago
The people are nice, but the hours aren't very convenient. It started off as a cheap alternative to other places, but the rents keep going up and have well surpassed another unit I have elsewhere with better, more convenient hours. I'll probably take my items there. Very common for rent to go up about 30%.

Greg James

2 years ago
Good at first but ran into many problems.

Savi Lynn

1 year ago
I have a very decent price on a unit. Customer service sucks. Still waiting on a call back.

MIKE JONES

5 years ago
This place sucks... The hours, the management here is very rude and unprofessional to say the least. Its obvious all reviews here have been posted by management.

Sam Makki

2 years ago
Incompetent staff, Buildings are not ventilated and get VERY hot, sap from the wood beams leak onto your items, incorrect billing that they wont correct because they don't know how... Worst storage experience EVER!!!

B Thomas

7 months ago
This place is a complete rip off! They raised my price by 75%! Plus the facility is gross and seems very shady.
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Michele N.

3 years ago
Great priced storage units, cheapest I could find in the area. Management was super helpful especially Niki at the front office. All around great experience...

Teresa K.

3 months ago
I've been a client of public storage for like 15 years and have never been happy there! I decided to make the move over to Stor it.. First when I inquired...

Kenya B.

2 months ago
I am renting a storage unit with them. They provide wonderful customer service with awesome prices and was very helpful with meeting my needs for the...

Tara H.

2 months ago
Love this storage place. Have been coming here for years. Back in again for storage. April and Gary are so sweet and helpful!!! Thanks so much - will always...

Robin B.

1 month ago
I love this place. April and Gary were so helpful when I needed two more units for my things. The grounds are kept up and the facilities are clean. Great...

Bo K.

1 month ago
Talk about unexpectedly great service! I highly recommend Stor-It. We sold our 5 bedroom house and didn't have our next place lined up before escrow was...

Shawn P.

1 month ago
If you need space to store stuff, this is the place to go! April and Gary are super helpful and have been amazing as I've been managing the transition from...

Joan C.

1 month ago
i want to give a shout out on how wonderful april was helping us out on getting a storage unit. i know a storage unit right but we've never had to use one...

Brette M.

3 weeks ago
Definitely recommend this place! Their prices were the best my husband and I could find around here, they have a variety of sizes to choose from, and the...

Albert V.

3 weeks ago
We have been using this storage unit for the past year (B104) and I have nothing but praise for this place. It is well maintained and kept--every time I...

Nima V.

3 weeks ago
Awesome storage facility! It's been a pleasure renting out two spaces at this excellent facility. Large units, reasonable rates and super friendly staff!...

Kristy G.

3 weeks ago
I'm so impressed with this storage facility. Gary and April really go out of their way to be not only extremely helpful, but so pleasant to work with as...

Maria H.

1 week ago
Been a great experience here at this storage. Owners are nice and helpful and the location has been great for me!

Mary G.

3 days ago
I have been using this storage for about 4 years. I have seen allot of managers come and go. But the new managers April & her husband are so very nice!...

Thomas A.

2 years ago
I really wanted to give them 5 stars. I really did. TLDR: Not all customer service staff is as friendly as the rest. On the whole, I loved my experience...

Rohlin A.

7 years ago
This storage place has recently done some upgrades to there units: including new service elevators, re-painting the trim, doors and unit numbers. This...

S M.

1 year ago
This is my second review regarding this storage facility due to the business's contradictions that were added to my first review, so, I will make this...

Captain A.

11 months ago
Raises Rent $150 In Less Than 6 Months My wife and I leased a 10x20 storage unit back in the Summer for $202 a month. Without any notice at all, they start...

Nancy P.

6 months ago
Their promotion is a ploy to reel you in. "$21 move in for any size." BUT WAIT! They don't tell you online that it's for LONG TERM leases. So $21 for the...
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Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Drive-up Access
  • Online Bill Pay
  • Truck Rental