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Mentone Self Storage

2055 Mentone Blvd, Mentone, CA, 92359

Storage Customer Reviews

Patty Landwehr-McKasy

1 year ago
The manager, Nicole, went way beyond the call of duty to help facilitate a move to a second unit at Mentone Self Storage. Because this is a relatively small facility, the customers are more than faceless numbers. Nicole knows me and my family and the limitations of some of them but she managed them all and made our last move so easy! Thanks

Sonya J. Nelson

2 years ago
I was really impressed with Nicole. She had us in a storage unit with all the paper work finished within 15 minutes. She's not only friendly, but also professional and thorough. It's wonderful to see that customer service is not dead. Thank you.

Aly

1 year ago
Nicole is awesome!! She is so friendly and helpful and I am very pleased with my experience at Mentone Storage.

Ashley Guerra

2 years ago
I was in a hurry to find a place to store my items when I was moving, I Googled this place, the girls Nicole & Mari were very helpful, A+ keeping the place clean, prices are not bad will definitely rent again .

Anthony Wann

2 years ago
I've had many storage units over the years, Each time having issues with the units themselves, access to the units, or worst of all the employee's at almost every site lacking any form of decency or decorum. Yet..this storage facility not only has great specials, the perfect unit for my needs, but most importantly their customer care and attention to my needs has been greatly above par. I have had my unit for more then a year, during which, I many times have needed special help such as late access, help understanding how my bill is laid out, (sometimes repetatively), what I am being charged with, and how I can utilize what I already pay for insurance to help save me some money. I, after being helped with every question, (even some I didn't know I had), find that most employees here are helpful and pleasant. However, their is one employee in particular, with whom to be completly and sincerly honest, makes coming in for any reason not only a pleasure and a treat but, Without fail, ALWAYS is more then just the best part of my day; I literally leave better off then when I came in. No matter how bad life is. She is compassionate, professional, patient and encouraging. She knows her stuff and tries to find a way to explain things in a way I can fully understand, all while making me feel like I am important and matter. Without her encouraging words, patient ears, and warming demeanor, I would feel lost and helpless. She is the one who helped me enter into my unit agreement, and steadfastly continues to help, but also is someone I trust without hesitation and has my best interest in mind no matter the reason and no matter what complications she may have. I am proud to support this storage facility, their staff, and most importantly the one woman who keeps it welcoming, warming, and most important of all, SAFE. For that I want to greatly Thank you Nicole.

Billy Lawson

1 year ago
Nice People , Clean and Secure. Reasonable.

Christina - ACRONYCAL USA

1 year ago
Nicole and staff are so personable! I have enjoyed Above and Beyond Customer Service here :). They were quick to act on and resolve any concerns I had. If you choose Mentone Self Storage, I can assure you that you will not be disappointed. They are eager to help! Me? One very happy customer! (9x10 drive up storage).

Helen Richardson

1 year ago
I needed to store personal things quickly due to a fire in the mountains. My daughter offered to call self storage businesses for me. She called Mentone Self Storage and was very impressed with the friendly and helpful Nicole so she suggested that I go there first. I was more than impressed with the all the help Nicole gave to me. I felt Mentone Self Storage was very clean, and was a safe and easy access for me to store things that were important to me. I highly recommend Mentone Self Storage for short or long term needs.

Kathleen McBride

1 year ago
We had to move my mom's stuff out of her house and store it for a while. Mentone Self Storage met all of our needs. The person who helped us (I can't remember her name!) was very helpful and knew what she was doing. She was very clear about all the details such as billing, etc. Good experience overall!

Joe Haskins

7 months ago
Nicole is very helpful,plesant perfect in coustomer service. An asset to her company.

Jonathan Neal

7 months ago
Really helpful staff.

Jose Barajas

6 months ago
I would definitely recommend Nicole and Joseph were really helpful and very friendly.

Gina Vill

6 months ago
My husband and I rented long before the new owners took over, We moved back into town called here and loved the service. I truly appreciate Nicole and Joseph they both are so great and super Attentive Answered any and all questions! Highly recommend this storage :)

Jenn W

4 months ago
I deal with more than a few storage companies in many different city's. Menton has a wonderful staff. The two that run the front desk do a great job!!

Steven Berry

5 months ago
The coolest people ever.... Easy access

Chronically Merry

4 months ago
Great costumer service and prices

Keith Cummins

1 year ago
Mentone Self Storage appears to be a clean facility with a helpful staff. My only issue, I would like to see access time lengthened a little... 7am to 7pm would make it possible to get more done during the week, instead of having to access only on weekends.

Valerie Marr

4 months ago
It's average be careful to read the fine print if you decide to store here
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Shellie B.

2 years ago
What a great experience. I had used this storage unit a few different times over the years. Man has it changed definitely for the better, what a nice clean...
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