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BA Self Storage

620 N Heliotrope Dr, Los Angeles, CA, 90004

Office Hours Now Open
  • Daily8am - 5am
Gate Hours Now Open
  • Daily6am - 9pm

Storage Customer Reviews

HeavenLy Los Angeles

1 year ago
Excellent

Dimas Erez

1 year ago
Buen.cerbicio

dok092706

1 year ago
Lots of space.

Kyle Conner-Diven

1 year ago
I had to get a storage unit for one of my employees in LA (I'm in San Diego). I spoke with Marcos and he had me all set up within ten minutes time. Everything was smooth once we got there to get the storage unit. I appreciate a company that values my time, thanks Marcos and BA storage. Great customer service, friendly!

Life is Beautiful

1 year ago
You can keep your things protected.

Jay Pope

1 year ago
Been at BA for many years. Always been professional with a great crew!

Marco Borjas

11 months ago
Awesome place!! Really recommend it

ED LEAL

7 months ago
Good Bless this place...

Alan Thorp

6 months ago
Staff are helpful. Good experience all round except for the no unit lighting issue in block C.

Jasmin Sol

4 months ago
"We ordered the pesto rice, crispy rice with sausage and egg, and ricotta toast." "Restaurant was also small and jam packed with people on weekend." "I wish I could give this place 6 stars, the food looks and tastes great."

Charles Murphy

7 months ago
Staff is friendly, place is centrally located, though the units themselves could use a little work. The back wall of my unit is a mishmash of building material scraps, but the exteriors are solid. Feels secure enough to hold things I don't particularly care about, but don't have space to keep in my apartment.

Perfecto Mata

2 years ago
OK

Jere Clancy

1 year ago
The staff Is nice enough. The facility OK safe. Rate hikes seem frequent. Too pricy at this point.

Myron Pettigrew

1 year ago
My friend used this place , and she said that she doesn't like this place not at all the management there . To much problem and to many games they play with your money and lie about it

Ross Brown

7 months ago
Pretty good. A metal door knob was broken off one of the doors to the building my unit is in. There was no way to safely open the door and there were sharp metal edges for you to yourself on. I came back several weeks later and it had not been repaired.

Brian Recinos

5 months ago
Ideal for placing your stuff, but the cheapest you could get is room on the 2nd floor whereas the ground storage are more pricey.

Fabiana Ramirez

1 year ago
sres. ba storage self los angeles situados en 620 n heliotrope dr. buens dias tengo una queja muy grande con uds....... el 1ro del mes en curso fui a sacar unas cosas de la unidad a338 la cual tengo rentada con uds. como a las 6:40 pm honestamente no tenia nocion dle tiempo y saque cajas de cajas hasta poder encontrar lo ke estaba buscando cuando derrepente llego el manager el sr. marco y me dijo a las 7:00 pm cerramos yo estaba con otra persona adulta ke me estaba ayudando y una nina le respondi si hbaia laguien mas ke nos pudiera esperar porque mire como esta casi tod afuera no estaba pendiente de la hora l dije no me di cuenta y su respuesta fue nooooo sra. a las 7:00 en punto yo mismo voy a cerrar l a puerta ok esta bien ... si uds revisan las camaras veran que tratamos de guardar todo de regreso a la mayor velocidad ke se pudo sin aomodar nada para cumplir con los horarios y slaiamos rapidamnete ....llegamos al carro y salimos 7:02 minutes si es cierto ke fueron dos minutos tarde nuevamente les repito pueden revisar las camaras pero el sr marco cerro la puerta y nos kedamos dentro del local literalmente sin poder salir tenia a la nina llorando y muy asustada me acerque a las rejas cerradas y en la acera del fente habia un carro esacionado con laguien dentro del mismo riendose y gritaba ya se fue el sr siempre hacen eso y riendose no se kien era ni pude tomarle foto x ke no tenia celular disponible pasaron unos mimutos la nina seguia asustada cuano al fin se crago el celular y pude llamar al un telefono ke habia en la puerta como emergencia..... y me dijeron ok ya ,andamos a alguien para ke les abra la puerta y es un cargo de 50.00 dlls cuando veo al sr maarco ke estaba a la vuelta de la calle y como es de rejas ahi se le vio ke venia ..... me abrio la puerta y me dijo le voy a poner candado a su unidad hasta ke pague y ahi fue cuando se sucito el problema .....el dia dos regrese pornla manana a la unidad para acomodar lo ke habia dejado tirado y para sacar las cosas ke tenia ke sacar ya ke mi hija vino de per y ah tena cosas guardadas ke se iba a llevar para algunos familiares cuando fui el da 2 efectivamente haba otro candado puesto en la unidad ke pago mensual yo le pregunte al sr jesus quien estaba en ese moentoke que estaba pasando y me dijo ac hay una nota dle manager ke no se sake el camdado hasta ke pague todo ..... mi cuenta esba al da sres. la pliza dice que uno tiene 10 das para hacer el pago era apenas el segundo dia mi hija se regresaba a per ese mismo dia x la noche no pude sacar las cosas ke se tena ke llevar eran tres maletas aproximadamente que tengo ah guardado con ud para mis familiares de per para enviarlas x agencia me cobran 900 dlls aproximadamente esta era la oportunidad para ke mi hija lo llevar ... mi hija su espoos y mis dos nietos ellos podan llevar sin ningn problema 8 maletas puesto ke eran 4 personas fui tremendamente perjudicada con la actitud tan arbitrara del sr marco siendo le el manager .....por otro lad sres yo tb trabajo en una tienda con horario de 10:00 a m a 9:00 pm yen mi vida he visto ke se cierre las purtas a las 9:00 pm en punto y ke no se deje salir a las personas ke an siguen dentro mucho menos ke se les cobre 50.00 dlls a cada uno por salir ..... por tales razones manifiesto mi total enojo y manifiesto que por falta de tiempo no he tomado otras acciones an ....soy una persona muy ocupada con mis trabajos y las actividades de mi hija por tal razn tengo recin disponible el jueves 24 que es mi da off para tomar una decicion sobre la accin ke voy a tomar ATTE A UDS. SONIA REYES

Andrey Malina

1 year ago
This place have a bed bugs. And very rude people.

ittybittypicesofcandy

9 months ago
Rates are too high. All storage units are been over priced.

John Falkenberg

6 months ago
Awful service, do not deal with this place. I was charged late fees despite being on automatic payments, and when I called immediately after finding out to make sure the issue was resolved they did nothing for me but threatened to raise penalties for me. There was nothing wrong with my card. DO NOT do business with this place, their only intention is to gouge their customers and their customer service is more than unhelpful in trying to resolve anything, they will just threaten to charge you more if you don't comply. Not a good way to treat a customer that has been on-time with his payments for almost 3 years. I'll be taking my business elsewhere

Ivonne Garcia

5 months ago
Apenas una semana de estar rentando y ya nos sacaron parte de las herramientas. Ek candado Roto. Que desepcionada de ste lugar tan inseguro nunca lo imagin.
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Rosa H.

1 year ago
This is hands down our fav storage facility. They know their customers so well that when we drive up, they already have our packages ready.

Shana D.

1 year ago
Thank you Brett Henry for taking the time to listen and help out. You don't always have an easy job that is for sure. Based on your compassion and lending...

Wendi C.

5 months ago
BA Self Storage is great! I was able to make a reservation the morning of, and I was able to walk in and get the storage unit I need! The on-site manager is...

Charlotte T.

1 month ago
I had rented a u haul and left my computer in the truck. They called me right away. Really nice and friendly staff. Super quick turnaround.

Baza N.

2 years ago
These guys have been nothing but cooperative and helpful. I've change units three times, as I upscale, and they always go out of their way to accommodate...

Dan F.

1 year ago
Sundays aren't for BA's starting line up, to some credit-that is to say when it comes to U-Haul rentals. Maybe renting a storage unit is easier but after...

Chad C.

1 year ago
I must say this was the worst storage facility I've ever used . They continuously made mistakes with auto pay and billing. They do not offer trash service...

Dean W.

4 months ago
CONS: HORRIBLE customer service and NO appreciation for a long-term renter by self-important Site Manager Marco Borjas. After 10 years renting a storage...

Joy H.

3 weeks ago
Just rented a UHaul truck from this place and will definitely never do it again. They didn't have the best reviews but decided to go with them for location...
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Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental