6 storage sizes for rent
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Office Hours
MON - SAT9am - 6pm
SUN10am - 5pm
Gate Hours
MON - SAT7am - 6:45pm
SUN7am - 5:45pm
Storage Customer Reviews
Brent Spencer
1 year ago
Competitively priced, clean, and very helpful customer service...I appreciated the one-day free truck rental that I took advantage of...
Eddie Vinson
1 year ago
The staff and facility are both great here. I had a pleasant experience renting a storage unit at this location. The facility is clean and the staff is eager to help. I also had a pleasant experience when I no longer needed the storage unit and closed my account. It was a great place to rent from and I will definitely rent from them again if the need arrises.
Carl Alka
10 months ago
I spoke to Kevin over the phone about the recent change of ownership. I have to say that he went above and beyond to explain all the changes that occurred. Compared to the last staff, these people know what they are talking about and know customer service. Thanks for the information Kevin!
Carolyn Thompson
10 months ago
Awesome customer service,
Jennifer was super cool and pleasant to work with.
She made the process very easy.
mini pandadog
10 months ago
Wonderful place to rent storage, very friendly staff. It was a wonderful experience and I have no complaints at all
Shrone Sales
9 months ago
Jennifer has professional phone etiquette and her customer service was amazing I did not know my storage company was bought by this new storage company which Jennifer is employed by it didnt matter after speaking with her I would like to continue my business with this new company just because of her she made me feel confident that my belongs are in good hands. Kudos to her!!! Not to mention I love the new hours. Thank you Extra Storage Co.
Patricia perrier
9 months ago
The service was great and i appreciate the clean facility and all jennifers services she was very nice ! Thanks again !
Lawrence Gales
10 months ago
Jennifer was such a fabulous person. Made my move in real smooth and easy! GREAT SERVICE!!! THANK YOU FOR EVERYTHING
Kisha Daniels
9 months ago
Jennifer was very polite and professional. Also she was extremely helpful with the information on how to manage my space. I am very grateful for all the staff during these uncertain times.
Carla Gee
9 months ago
I really liked the staff from the previous business the Vault, but Kevin from extra space storage is so helpful..
Kevin Davies
8 months ago
Jennifer and kevin are very polite and provide great service. They both help me out everytime i have questions. Thank you so much!!!
Edgar Ruelas
7 months ago
Jennifer is amazing!! She gave me a price and thats what it was. U need a storage give her a call. Thank me later.
Ryan Dixon
7 months ago
Jennifer was very helpful. Her service is grade A. She helped me twice and both times I had a great experience. She deserves a promotion.
Doniesha Clark
7 months ago
Jennifer, who is one of the staff members, is the best! Shes so patient and knowledgeable. During this stressful time with my move, she made the process a breeze!
Luis Gonzalez
6 months ago
Jennifer was very helpful. She's very polite and funny. I Recommend this place. Give her a $5 raise well deserved for a great service
Lawrence Cook
4 months ago
Mr. Kevin Guillen and Mrs. Jennifer Fernandez displayed the utmost Professionalism When handling my account. I was behind 2 months in my rent due to losing my job during the Covid-19 crises, Kevin waived the late fees on both months! God bless these kids! Paramount location #1932 is the best! Management, Please give these individuals a raise in pay!
Cynthia Lopez
4 months ago
I definitely recommend this place ! Easy access its very clean facility kevin and jennifer are the best they are very helpful great customer service!
veronica guerrero
4 months ago
Extremely Excellent service. So happy and satisfied. Thank you Jennifer and Kevin. Amazing service
Barbara Eastin
3 months ago
Jennifer was very helpful . I would refer family and friends to get a storage unit with you. She was very knowledgeable and I wasnt on the phone very long to give my information and receive information . Thanks
Jesse Haid
3 months ago
I love this facility. Been here for a while now. Great rates and very nice open layout.
Natalie Sullivan
2 months ago
Jennifer is the best. She answers questions quickly and to the point. Her demeanor every time I see her is happy and informative. Thx!! Jennifer your the best.
Larry Sullivan
Elisa Rea
2 months ago
I am very satisfied with the help and costumer service that received from KEVIN! I would recommend extra space storage. Thank you.....Elisa
Rhonda Kirkland
2 months ago
I first went there to see if I could store my RV there. But it was too big. But the people were so nice that work there I ended up getting myself a little storage at a great rate. They're open later than most storage places. And I feel safe with all my stuff there I highly recommend them
Tai Scott
2 months ago
Kevin is always so kind and very helpful. He was able to help me with the necessary changes that I needed. No hassles. I'm extremely grateful. He's the best! Thanks so much Kevin. He deserves ten stars .
Chelsea Kinchen
1 month ago
Kevin is awesome!!! His customer service is impeccable, he's knowledgable, has a great sense of humor, and he is friendly. I had way too much fun renting a unit over the phone! The entire process was a breeze and contactless from start to finish! Kevin was also easy to get in contact with at the facility.
William Lien
1 month ago
Thank you Jennifer for being an amazing person for always helping me when I need it. Keep it up and stay smiling girl you're the best
viri estrada
1 month ago
Jennifer Fernadez was great helping me find a storage. She has wonderful customer service. She is nice and attentive at what she does.
Billie Lewis
4 years ago
Nice people Ray n Maria they work and make sure you have all yoi need even courtesy phone calls so you won't have to pay a late fee
Benjamin WasHere
2 years ago
Clean property and units. All first floor access so you can either pull directly up to your unit or it is just inside the door. Temperature controlled buildings. Each unit has light; first time I've seen lights! Prices are correct for market or below when compared to units in Marina Del Rey. The staff are considerate and professional. I recommend this storage facility.
Dr. Linda Timmons
10 months ago
I've been renting from this location for a lot longer than first anticipated. The prices kept going higher and higher and the prior staff was not very helpful or friendly. I was moving out and was then notified that the facility had changed ownership and was now Extra Space Storage. The new staff Jennifer and Kevin were very helpful, professional and friendly.
Analy Aceves
4 months ago
Place was secured with two gates. It was nice. Need more security on putting codes on the doors tho. Besides that, it was clean. Very calm.
Braizell Whaley
4 years ago
It's ok to store your belongings, but the odor from the dump next door makes you nauseous! Staff aren't too friendly or helpful either....except for Pete. Use for just that if possible, store and get the heck out!
James Pugh
5 years ago
Hate the fu!k out of this place now. been with them over 5 yrs now theprice hick, lazy ass staffs, that have no time to talk out somethings and now the phone calls barely get answered..need to relocate fast
Greg H
6 years ago
They increased rents 40% in one month due to "market conditions". I was able to find a unit twice the size at 10% lower rent. Access hours end at 5:45pm on Sundays and 6:45 other days??? SAYONARA!
Henry Weaver Jr
3 weeks ago
Every time I've either gone in or had to call to pay my bill, the customer service has been excellent. I see enough BAD customer service out there these days, it's just refreshing to come into contact with young people who not only know their jobs, but are GOOD at their jobs.
Patrick M.
1 year ago
I want to Personally Thank Xiomara of Vault Storage and the employees of Vault storage for going far and beyond assisting me with all my storage needs...
Lucky G.
2 years ago
The employees at Stor-it Vault Self Storage on Paramount Blvd. Have great customer service
Maria and Ray are awesome
They all great
Clean well maintained...
Rita P.
2 years ago
This review is for the UHaul Box Container service. Rather than hire a mover to transport your goods across country, I highly recommend securing a UHaul Box...
Storage Facility Amenities7 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Climate Control
- Drive-up Access
- Online Bill Pay
- RV, Car, Boat
- Truck Rental
Zach Taylor
8 years ago