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Central Self Storage

3330 Mt Diablo Boulevard, Lafayette, CA 94549

Office Hours Now Closed
  • MON - FRI10am - 6pm
  • SAT8am - 4pm
  • SUN10am - 2pm

Storage Customer Reviews

A Google User

8 years ago
Great security, Fantastic people, clean, safe, highly recommend!

Matthew Kuzdzal

2 years ago
Great staff!

Lynn Randolph

5 months ago
Nina's storage

Art Q V.

1 month ago
Si me gusta el lugar y la nia q atiende ahy es muy cordial amable y muy guapa

Savanna Breese

3 weeks ago
Avoid. Not the best place to rent storage from. I highly recommend going local/to a small business. Somewhere you can get real customer service from, if that matters to you. I chose the Alameda, CA location because its indoor and offers easy-to-get-to units on the ground floor. It also seemed well secured, til the security roll-up door broke and they didnt fix it for months! Mind you, it was not like someone drove into it - the door was poorly maintained and the mechanism that rolls it up no longer functioned correctly. Instead of having someone man the gate or setting up a temporary access code at the back, they left the back roll-up door wide open all day... so anyone can get right in. This of course also affect the access hours, tough to get in 10a-6p when you work 9a-5p. No security, no cameras, just wide open. For the months the door was broken I asked for a 10% discount, seeing as theyre not holding up their end of the bargain (basic facilities maintenance and security - which is what Im paying for. Right?). Immediately denied. They also do not pro-rate the units. So once you pay, youve paid the whole month regardless of when you pull your stuff out. Theyre not willing to work with you at all. I stored stuff here for exactly 1 year - and I will never use their services again. I genuinely hope they do better at customer care game, otherwise it will probably put them out of business. Ive had far better experiences with Public Storage than I have here - despite PS being a very large business its clear that customers matter to them. With Central Self Storage Ive encountered: - unaccommodating + rude staff (on phone and in person) - difficulty in reaching customer care (automated phone system leads you to VMs always - no humans without lots of stressful button mashing and luck) - broken facilities - increases in rates - a lack of accountability from the company at large
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Stafford S.

8 years ago
As a professional organizer, packer, and mover, I've seen hundreds of storage facilities. CSS in Lafayette is the best climate controlled storage facility...

Jennifer M.

1 year ago
From the moment I walked into the office I was greeted by Tad, the Project Manager, who was as professional and polite as you could find. I was able to...

Patrick R.

5 years ago
We recently moved from Lafayette across the country, and gave up our storage unit at Central Self Storage. What a shame! This is hands-down the cleanest and...

Jennifer J.

4 years ago
I recently visited this location with a friend of mine who has a storage unit here, I came because I am in the market for a storage unit of my own. I also...

Jeannie H.

4 days ago
My storage unit was broken last month (the first month I rented!); I've had 8 large bags of items stolen that I'm aware of, and continue to catalogue what's...
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Storage Facility Amenities6 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Truck Rental