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StorAmerica Self Storage

12336 Carson St, Hawaiian Gardens, CA 90716

Office Hours Now Closed
  • Daily9am - 6pm
Gate Hours Now Open
  • Daily7am - 7pm

Storage Customer Reviews

Bryant Rosales

3 years ago
This place has some great service but I disliked the fact that they were about to auction my storage area even though I had done all my payments

Tim Seto

1 year ago
Great customer service and rates! Very clean and secure facility. Recommending to all my family and friends. Thank you Storamerica.

ShaShuna Moore

2 years ago
I leased a storage unit today with StorAmerica and I was completely satisfied and I'm glad I decided to go with them over the others. Paulina was very helpful and kind. She was very friendly and pleasant and professional. Thank you for your excellent customer service!!!

William Bowen

1 year ago
Professional,polite,and a refreshing experience.Thankyou,Scott.

Matin Saeedkondori

2 years ago
I like this storage, have it for almost a year, good customer care, especially Solina and Byron are very helpful,

Dana Nelson

1 year ago
Great customer service

Ryan Mauricio

1 year ago
The staff at StorAmerica Self Storage in Hawaiian Gardens exceeded all my expectations. Brianna and Rhianna were friendly, informative, honest and took that extra care to ensure that NOT ONLY was I completely SATISFIED but they also SAVED ME MONEY finding me the best price out there. I would recommend this facility to anyone looking for a clean, safe place to store there things.

Danais Mendoza

7 months ago
Good customer service, very nice and clean. Like it alot.

Sandra Hayhurst

2 months ago
We have our storage unit there never had any problems.

Janice Bad Heart Bull

3 months ago
life in stirage again

Eduardo Aispuro

2 years ago
Could be cleaner but they let you use a truck for free when you move in to your unit.

Eric Kwik

4 months ago
Fair price, clean facility

Art Gutierrez

2 years ago
I see a lot of BS reviews on here. This place is adequate and the people there are always really nice. I've never had any problems; however, you can expect incremental rate increases on a regular basis.

Kim Archer

1 year ago
The storage area is clean. However the office seems to be closed frequently for office meetings and other unknown meetings. They have raised the rent every single year.

Sag Ava

1 year ago
Convenient location. Rents are raising much higher than the cost of living index.

Jennifer Lewallen

2 months ago
We've been renting here for years. I have an indoor unit and my boyfriend stores his RV here. It's clean and the staff are nice. I'd give them a better review if corporate wasn't always trying to raise our rent though. Its rediculous how often they raise it and Everytime they raise it they try to raise it more than 20%. Complaining helps when you've never been late on a payment and I'm always able to negotiate a lower rate but personally, I'm tired of it. The way tgey do business is the industry standard ('cause their is no standard..or laws) but in my mind you'd think that they'd prefer renters who pay on time and are paying more than the max on a unit over new customers who wont be paying the max for a atleast 2'ish yrs and who might not pay on time or even be there that long. It just erks me. Words of advice when renting for tge 1st time: Don't keep what you don't use and always ask them how often they raise their rent. If they say you're rent won't go up until the end of the year ask them again because after the 2nd or 3rd year they raised our rents every 3-8 months'ish.

Richard Hodges

9 months ago
Dishonest manager named Rhiana. A friend shared with me that management was not ethical and unfair. Learned today that the manager Rhianna is dishonest, unethical and without a moral compass. She stated she was the manager, but when asked the name of her supervisor she refused to awnser the question. When Informed I was there too pay the bill for a existing customer she Stated the price was $101& change. When told that on Sunday, March 11, 2018 Brianna her assitant stated that $67 would be the amount needed to complete a trans.action if paid by March 13 2018. Or $80 if paid on March 15th. Went in today to pay the $67 for my friend and the manager Rhyianna says the amount due is $101 today and if paid on the 15th the amount due would be $159. Got nothing but double talk from her, ratios, fees, and other nonsense was spoken as the reason for the higher prices. But would not/did not provide any back-up documentation to support her numbers, when ask why the amounts were higher than her co-workers quoted prices. Something shady was definitely cooking. So I asked more questions, Manager soon became flustered after point out her contradicting awnser. Unwilling to accept $101 payment she requested so my friend could access her belongings. Her stated reasons due to the discrepency of $67 her co-worker stated. Even though I was willing to pay the $101. Unbelievable!!! So the price goes up again!!! So I Mentioned to her that this was unfair and so she gets on the phone and calls Cypress PD. She tells the dispatcher there are people on the property that refused to leave after being told to leave. 100% lie!!! And the entire interaction was filmed from begining to End! LASD came and said I wasnt allowed on the property. That i would be arrested if I set foot on there property. Unbelievable Folks! The manager is 100% guilty of filing a false police report, which is a misdemeanor in Ca. I Will provide an update and the link to the Site showing her odd & criminal behaviour soon. I would think twice before entering into any business dealings with these people until Watching the film. See for yourself. Good luck to all
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Genevieve G.

2 years ago
I recently rented at Stor America. I received a great price for 6 months, the person that referred me received monies off their next rental bill and I had...

Joyce S.

1 year ago
When I was trying to select a storage unit the staff at this location and patiently worked with me up to my move date and had a couple of size options...

Honey-Ann B.

3 years ago
The staff at "StorAmerica" is exceptional. Pauline and all of the staff members I had been in contact with were very professional, courteous and kind. The...

Sama L.

1 year ago
Came here with my mom was blown away by the thorough customer service given by both of the managers would recommend them highly ! My mom can be complicate...

Tavannah W.

10 months ago
Brianna was amazing ! She explained everything thoroughly and was really nice. The facility is clean and organized. 1 star for the facility, 4 for Brianna's...

Mya A.

4 months ago
We needed a place to store our stuff while trying to list a house for sale. Alicia was so nice. She explained the entire process. They even had a moving...

Steve E.

1 month ago
I rented here for at least 3 years or more. The facility is nice the problem I in countered was a rodent got into my storage unit and pooped and urinated...

Lizet M.

1 year ago
The facility overall is Nice and clean. They offer their moving truck free of change for first time move-ins which was nice. The staff was decent. The...

Ana G.

8 months ago
This is the second Storamerica I have rented in different locations. In both places the managers and co workers as soon as things did not go their way acted...

Jade B.

6 months ago
Storing our vans here is extremely frustrating. The gates never work after 7P.M. (Even tho we have access 24 hours) We're paying over $400 a month for the...

Basia A.

5 months ago
bed bugs whole unit was infested. only rented for half a month and my whole unit was infested with bugs by the time i moved out.

Basia A.

4 months ago
bed bugs whole unit was infested. only rented for half a month and my whole unit was infested with bugs by the time i moved o

Anj W.

4 months ago
If i could give a minus (-10) review i would. Customer service is AWFUL. Diana is the manager, she hung up on me 3 times today when i tried to pay my bill...

Basia A.

4 months ago
Rented a unit for less than a month, by the time I was ready to move into my new house I discovered the whole unit was infested with bed bugs and ticks....
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Storage Facility Amenities9 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Se Habla Espanol
  • Truck Rental