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StorAmerica Self Storage

12336 Carson St, Hawaiian Gardens, CA 90716

Office Hours
Daily9am - 6pm
Gate Hours
Daily7am - 7pm
Google Reviews
rating 3.8
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Bryant Rosales

5 years ago
rating 5.0
This place has some great service but I disliked the fact that they were about to auction my storage area even though I had done all my payments

Tim Seto

3 years ago
rating 5.0
Great customer service and rates! Very clean and secure facility. Recommending to all my family and friends. Thank you Storamerica.

ShaShuna Moore

4 years ago
rating 5.0
I leased a storage unit today with StorAmerica and I was completely satisfied and I'm glad I decided to go with them over the others. Paulina was very helpful and kind. She was very friendly and pleasant and professional. Thank you for your excellent customer service!!!

William Bowen

3 years ago
rating 5.0
Professional,polite,and a refreshing experience.Thankyou,Scott.

Matin Saeedkondori

4 years ago
rating 5.0
I like this storage, have it for almost a year, good customer care, especially Solina and Byron are very helpful,

Dana Nelson

3 years ago
rating 5.0
Great customer service

Ryan Mauricio

2 years ago
rating 5.0
The staff at StorAmerica Self Storage in Hawaiian Gardens exceeded all my expectations. Brianna and Rhianna were friendly, informative, honest and took that extra care to ensure that NOT ONLY was I completely SATISFIED but they also SAVED ME MONEY finding me the best price out there. I would recommend this facility to anyone looking for a clean, safe place to store there things.

Danais Mendoza

2 years ago
rating 5.0
Good customer service, very nice and clean. Like it alot.

Sandra Hayhurst

2 years ago
rating 5.0
We have our storage unit there never had any problems.

Janice Bad Heart Bull

2 years ago
rating 5.0
life in stirage again

Ashlyn Hoop

1 year ago
rating 5.0
Would definitely recommend this place. The manager Alicia V. was by far extremely nice, understanding of our situation. Was friendly even had the maintenance man put on a new lock thing on our door for us when it was a little stuck. Definitely by far the best experience I've ever had at a storage facility. Was definitely very sad to leave. Also if you have any issues paying or anything else they are more then happy to work someone out, if they have the ability. All you have to do is communicate with them.

Joe Burgos

1 year ago
rating 5.0
Facilities are safe and very clean. The staff Jodi and Sheila are always helpful and understanding. They're the Best!

Elicia Lajoie

9 months ago
rating 5.0
Very nice. Clean cool calm where you can keep all your collections an treasures. Management very helpful an nice. Great location.

Neida Reese

5 months ago
rating 5.0
It was the best, I was given a decent price, the gentleman walked me thru the contract, I could not be happier thank you

Luis Portilla

4 months ago
rating 5.0
Fast & smooth transaction. Great deal, plus free moving truck!

Tim Mantis

2 months ago
rating 5.0
Wow, walked in, with mask of course, half hour later loading contents, good price, nice staff, easy instructions to open and exiting, done deal

Abimael Becerril

1 month ago
rating 5.0
How a really nice experience, custumer service A+ Highly recommend

Eduardo Aispuro

4 years ago
rating 4.0
Could be cleaner but they let you use a truck for free when you move in to your unit.

Eric Kwik

2 years ago
rating 4.0
Fair price, clean facility

Emil Salmon

1 year ago
rating 4.0
Good service

kalimanx007

11 months ago
rating 4.0
Nice and clean facility. Good customer service. I am giving them 4 stars because prices keep going up for no reason. Even when I have been there for a while my fees keep going up. Not happy about it. I am planning to move out.

Socrates

2 months ago
rating 4.0
It was just my second day of renting and theres a break in already happened in my storage space with the padlock missing in its place and the latch hasp totally destroyed. Im hoping management will take care of it and find the culprit.

Art Gutierrez

4 years ago
rating 3.0
I see a lot of BS reviews on here. This place is adequate and the people there are always really nice. I've never had any problems; however, you can expect incremental rate increases on a regular basis.

Kim Archer

3 years ago
rating 3.0
The storage area is clean. However the office seems to be closed frequently for office meetings and other unknown meetings. They have raised the rent every single year.

Sag Ava

3 years ago
rating 3.0
Convenient location. Rents are raising much higher than the cost of living index.

Jennifer Lewallen

2 years ago
rating 3.0
We've been renting here for years. I have an indoor unit and my boyfriend stores his RV here. It's clean and the staff are nice. I'd give them a better review if corporate wasn't always trying to raise our rent though. Its rediculous how often they raise it and Everytime they raise it they try to raise it more than 20%. Complaining helps when you've never been late on a payment and I'm always able to negotiate a lower rate but personally, I'm tired of it. The way tgey do business is the industry standard ('cause their is no standard..or laws) but in my mind you'd think that they'd prefer renters who pay on time and are paying more than the max on a unit over new customers who wont be paying the max for a atleast 2'ish yrs and who might not pay on time or even be there that long. It just erks me. Words of advice when renting for tge 1st time: Don't keep what you don't use and always ask them how often they raise their rent. If they say you're rent won't go up until the end of the year ask them again because after the 2nd or 3rd year they raised our rents every 3-8 months'ish.

nat cre

1 year ago
rating 3.0
High prices without matching value.

nat cre

1 year ago
rating 3.0
High prices without matching value.

Henry Herrera

2 months ago
rating 3.0
Person in office was a lil rude at first, not sure if he had a bad day or what..i almost got up and left, but i stayed because i really needed a spot badly that day. If it wasn't that i didn't need a spot asap that day i definitely would've left.. it seems he needed all paperwork right then and there so i was put in a bad spot not sure if when i returned i would still have a spot available since it was the only one available, the computers weren't working right to make things worse.. fortunately we were able to make things work. He loosened up after everything and i was able to get the spot i needed after a lil stress and making a few calls... so i give it a 3 star rating since they said i could fit 3 cars in my spot but there's a light pole right in the middle of my parking area taking away at least 6 feet so it's really only a 2 car parking spot...i think i should've been discounted since im paying for 45 feet but only able to use 37 feet of it..

Neida Reese

6 days ago
rating 2.0
One week after moving in and I received a call to come down, only my storage was broken into, even tho I have renters insurance I am forced to have theirs included in payment which is a waste. Because Lakewood Sherriffs Record lady never gave me my report, so I lose my items that were taken but still forced to pay for an insurance company that has a 30 or 60 day to file, so now I am thinking inside job, I am calling their insurance today and have them talk to my agent to try to at least recover a$3000.00 loss

Richard Hodges

2 years ago
rating 1.0
Dishonest manager named Rhiana. A friend shared with me that management was not ethical and unfair. Learned today that the manager Rhianna is dishonest, unethical and without a moral compass. She stated she was the manager, but when asked the name of her supervisor she refused to awnser the question. When Informed I was there too pay the bill for a existing customer she Stated the price was $101& change. When told that on Sunday, March 11, 2018 Brianna her assitant stated that $67 would be the amount needed to complete a trans.action if paid by March 13 2018. Or $80 if paid on March 15th. Went in today to pay the $67 for my friend and the manager Rhyianna says the amount due is $101 today and if paid on the 15th the amount due would be $159. Got nothing but double talk from her, ratios, fees, and other nonsense was spoken as the reason for the higher prices. But would not/did not provide any back-up documentation to support her numbers, when ask why the amounts were higher than her co-workers quoted prices. Something shady was definitely cooking. So I asked more questions, Manager soon became flustered after point out her contradicting awnser. Unwilling to accept $101 payment she requested so my friend could access her belongings. Her stated reasons due to the discrepency of $67 her co-worker stated. Even though I was willing to pay the $101. Unbelievable!!! So the price goes up again!!! So I Mentioned to her that this was unfair and so she gets on the phone and calls Cypress PD. She tells the dispatcher there are people on the property that refused to leave after being told to leave. 100% lie!!! And the entire interaction was filmed from begining to End! LASD came and said I wasnt allowed on the property. That i would be arrested if I set foot on there property. Unbelievable Folks! The manager is 100% guilty of filing a false police report, which is a misdemeanor in Ca. I Will provide an update and the link to the Site showing her odd & criminal behaviour soon. I would think twice before entering into any business dealings with these people until Watching the film. See for yourself. Good luck to all

Lee Suarez

1 year ago
rating 1.0
They raised our rent on our storage space and as a result we lost everything because we could not pay the increased rent

Yarliny Castillo

1 year ago
rating 1.0
Something weird

Manuel Gutierrez

1 year ago
rating 1.0
I strongly dont recommend this place to nobody the city of Hawiian Gardens should ban this place they raise rents to make u loose ur place on purpose aN if u want to speak to complaint they claim their corporate office numbers are programmed to come out privately ok sure whatever some way to run this place when u speak to a so cal district manager they treat the customers so wrong they dont care this store America self storage shouldnt be allowed to do business management in this Hawiian gardens location should be shut down crazy crooks in this corporate stor America self storage

Jose Jaimes

1 year ago
rating 1.0
Unprofessional staff and the main manager lerensy or whatever his name is rude and started making threats towards me and if hes reading this he should practice his customer service skills and act more professional towards customers

Lee Suarez

1 year ago
rating 1.0
They raised our rent on our storage space and as a result we lost everything because we could not pay the increased rent

Victoria S

8 months ago
rating 1.0
This is my first time using this company. After supporting another local Hawaiian gardens we chose StorAmerica. I had called to inquire about the process to get a unit and paying. Never once was informed That the billing cycle is due on the first of every month rather than on the day you take keys to the unit like other places. We got a reminder call back on the 1st and had called to take our card off file thinking it was like extra space.we told them we'd be out on the 10th. Well come to move out on the 10th we are told no you owe $180 something dollars for 10 days. And low and behold there is the fine print. I just love at no time was this mentioned with the several calls that we made. I would not recommend this place and will be taking back my business to extra space for storage needs. They should be more apparent especially when calling in for billing reminders and when someone says they're moving out on the 10th and you call In on the 1st.
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rating 3.5
24 Reviews
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Honey-Ann B.

4 years ago
rating 5.0
The staff at "StorAmerica" is exceptional. Pauline and all of the staff members I had been in contact with were very professional, courteous and kind. The...

Kt H.

3 months ago
rating 1.0
If I could give it zero stars I would. Showed up and found an out to lunch sign on the door saying back in an hour. Not a huge deal but kinda sketchy. Came...

V S.

8 months ago
rating 1.0
This is my first time using this company. After supporting another local Hawaiian gardens we chose StorAmerica. I had called to inquire about the process to...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Business Center
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • RV, Car, Boat
  • Se Habla Espanol
  • Truck Rental